Serena Tulum
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About this property
Restaurant
24-hour reception
Mini bar
Hair dryer
Luggage storage
Location
Room options
34
Junior Suite
Room details
Jungle Room
18
Standard Double Room
Room details
Standard Room
31
Deluxe Tent
Room details
18
Jungle View Room
Room details
Basic Double Room
Standard Tent
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FAQs about Serena Tulum
Does the hotel allow pets?
Pets are not allowed at this property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out availability and costs are not specified.
What is the location of the hotel in relation to key landmarks?
The hotel is located near the beach, within a 15-minute drive of Tulum Mayan Ruins and Tulum National Park, approximately 13 miles from Xel-Ha Water Park and just 0.1 miles from Tulum Beach.
Does the hotel have a swimming pool?
The hotel features an outdoor pool. Operational hours and seasonal availability are not specified.
What are the hotel's policies for guests staying with children?
Children 17 years old and younger are not permitted at this property.
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