Is parking available at the property?

Yes, parking is available at the property. It includes free self-parking, valet parking, and parking for RVs, buses, and trucks. Additionally, there are wheelchair accessible parking options.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is available daily from 8:00 AM to 11:00 AM for a fee of approximately MXN 150 for adults and MXN 90 for children.

Does the property allow pets?

Yes, the property allows pets with a fee of MXN 200 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features wheelchair accessible paths of travel and parking. Additionally, there are elevators and step-free entrances for ease of access.

What is the location of the property in relation to key landmarks?

The property is located in Santa María Huatulco (Santa Cruz), within a 15-minute drive of La Entrega Beach and Santa Cruz Bay. It is approximately 0.7 miles from Playa Santa Cruz and 1 mile from Huatulco National Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours are not specified, but it is a family-friendly feature.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel Santa Cruz Huatulco - Comfortable Stay in Mexico

Average nightly price at Hotel Santa Cruz Huatulco by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$76
March	US$102
April	US$86
May	US$74
June	US$70
July	US$100
August	US$97
September	US$82
October	US$54
November	US$58
December	US$99

What guests think

At Hotel Santa Cruz Huatulco, travellers highlight a very convenient location near the marina and beach and generally good value, while feedback is mixed overall, with positives on friendly staff offset by recurring issues in facilities, rooms, and operations.

The pool is appreciated but several reviews cite maintenance problems, murky water or excess chlorine, and occasional late-evening noise from events. Cleanliness ranges from very clean rooms to stained linens and inconsistent housekeeping. Rooms are basic and somewhat dated, with recurring complaints about unreliable in-room Wi-Fi, weak or noisy air conditioning, and sporadic hot water, and some guests report slow check-in, reservation mishaps, and rigid refund policies. Expect a budget-friendly stay in a prime spot with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is popular but multiple reviews cite maintenance problems (murky water, excess chlorine, peeling surfaces) and occasional late-evening noise from events.

Related guest reviews

10

Toni

29 Jan 2025

·

Stayed 1 night

Perfect hotel for a clean room to stay and nice pool. Great location to explore!

2

Christine

1 Feb 2025

·

Stayed 19 nights

This property has wonderful and helpful staff, that respond as best they can to your needs. The positives were kind staff and great location in Santa Cruz. Rooms are in need of upgrades and repair. I changed rooms due to dripping a/c. My biggest concern was the last 5 days I did not feel it was safe to use the pool due to its murky waters and floating/sinking unknown materials. I was told each day it would be cleaned, then told it was clean but they were missing a chemical. That was unacceptable to me. I would not return to this hotel, or recommend it.

8

Manfred

29 Feb 2024

·

Stayed 4 nights

Price was right, room was comfortable, nice pool and loungers. Need new towels. The music around the pool was a bit noisy. Pool rules were not followed and exceeded quiet time hours.

10

susanna

20 Jan 2024

·

Stayed 1 night

This is a very nice little hotel. Popular with Mexican and non-Mexican tourists alike. It’s very clean, the beds are comfortable and there’s lots of hot water. It has a nice pool, the restaurant is great and there’s often live music. It’s located very close to the marina so you can walk around and look at the sites and enjoy the neighbourhood too. It’s very basic, but the price reflects that. Excellent value. We are repeat visitors and will stay there again.

8

Valeria Viridiana

16 Sept 2025

·

Stayed 2 nights

Es buena experiencia solo la piscina con poco mantenimiento, el piso se desprende constantemente, la habitacion bien de llegada pero la mucama no limpiaba bien

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $84	28 $85	29 $84	30 $84	31 $84

Su	Mo	Tu	We	Th	Fr	Sa
1 $84	2 $84	3 $84	4 $84	5 $84	6	7
8 $84	9 $84	10 $84	11 $84	12 $84	13 $88	14
15	16 $84	17 $84	18 $84	19	20 $84	21 $88
22 $84	23 $84	24 $84	25 $88	26 $88	27 $88	28 $88
29 $84	30 $84

Prices for Hotel Santa Cruz Huatulco

Monthly average prices

About this property

Location

Room options

Double Room, 2 Double Beds

Guest reviews of Hotel Santa Cruz Huatulco

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Santa Cruz Huatulco

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