Grand Reserve at The Meritage

Room was fantastic and the staff was amazing. This will be my Napa hotel from now on!

Poor sound insulation and noisy neighbors

There was a lemon seed in the sink when we arrived to the room. The toilet paper was poor quality. Nothing crazy, but poor attention to detail. The check in area was closed and we checked in across the street. We asked for our room to be cleaned at 11 am and then at 5 pm when we returned we called again since it hadn’t been done. And it still was never done. The pool was nicely heated but the towels were never replenished by the pool. The “resort fee” wouldn’t be bad if it felt like a resort quality stay, but sadly, it did not. A real shame, since the last time we stayed here it was a luxury experience.

Amazing

Rooms where nice, clean and spacious