Name: Hotel Acacia
Address: Korte Zilverstraat 5, Steenstraat Quarter, Bruges, Belgium, Bruges, West Flanders Province, BE
Price range: US$142–US$5,016 per night
Rating: 8.83

What guests think

Hotel Acacia earns strong praise for its central yet quiet location, friendly staff, and comfortable, spacious rooms, while some guests report dated or basic rooms, occasional noise, patchy Wi‑Fi, drainage smells, and inconsistent front‑desk warmth.

Breakfast is widely rated good to excellent, though some mention limited variety or a high price. On‑site gated parking is convenient but limited and must be reserved; several guests appreciated the calm bar and courtyard. A reliable choice for a short city break.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On‑site gated parking is available but limited and must be reserved in advance; several mention a relaxed bar/lounge and a small courtyard. Some guests experienced slow or unreliable Wi‑Fi.

Related guest reviews

8

Gavin

31 Oct 2024

·

Stayed 1 night

Really nice hotel and couldn’t be in a better location, gated car park (needs booking - at a fee but worth it) lovely breakfast too. Room needs some adjustments, velux window was partly open on arrival and wouldn’t fully shut. Limited amount of plugs especially for the kettle (very random). Friendly reception staff, would come back

10

Kathy

22 Nov 2024

·

Stayed 1 night

I would HIGHLY recommend Hotel Acacia for a city break in Bruges. The hotel is situated one street away from the main centre of the city as well as all the shops and restaurants- never stayed in a hotel this close to a city centre before, for such an affordable price. The hotel were also great at communicating and allowed me to reserve a parking space prior to our arrival so we had no issues there. The rooms were a great size, very comfortable and the breakfast had so many different options - couldn’t recommend it higher!

10

Andrew

18 May 2024

·

Stayed 1 night

Brilliant hotel location with gated parking (entrance is around the corner from the hotel). Nice outdoor courtyard and indoor bar area. Room wasn’t quite ready when we arrived at 3pm, but we didn’t have to wait too long for it, and the receptionist was very apologetic. Room had a sofa, which is always nice to have. You have to pre-book the parking space at Hotel Acacia, and (within 24 hours of arrival) register your vehicle for access to Bruges Old Town, otherwise you risk a fine for daytime access.

10

Mark

30 Mar 2024

·

Stayed 2 nights

Great location, a 5 minute walk to the main square. Nice bar. Loads of restaurants nearby. Quiet. Does breakfast, but we didn’t try it.

10

Helen

22 Apr 2025

·

Stayed 3 nights

Lovely clean hotel and very convenient. It was a shame though that the piano bar was not used

10

NGHI

19 Jun 2025

·

Stayed 3 nights

I like everything about the hotel including its location, convenient parking on site, and their pretty room.

10

ELVA

28 Mar 2023

·

Stayed 2 nights

The hotel was very nice and in a great location for walking to everything! We had a rental car and the parking was directly behind the hotel in a gated lot which was good.

8

Jill

8 Oct 2023

·

Stayed 3 nights

Loved the hotel and the staff was great. Location was perfect to walking everywhere, and the hotel parking lot was convenient. Highly recommed the hotel, BUT, the only problem was the WiFi - it was slow or nonexistent. Gave up trying to connect. The manager told us that they are aware of the problem and are working to resolve it.

8

Petra

10 Jun 2024

·

Stayed 3 nights

Sehr freundliches Personal! Hervorragende zentrale Lage! Sehr gutes Frühstück! Parkplatz sollte vorab gebucht werden!

Translate

10

Yvonne

30 Aug 2024

·

Stayed 1 night

Perfect parkeren op afgesloten parkeerplaats. De ligging krijgt van mij een 10. Vriendelijk personeel en zeer nette kamers.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported unpleasant drain or sewage smells and occasional lapses like stained linens or bins. Overall housekeeping feels inconsistent.

Related guest reviews

10

Chad

31 May 2025

·

Stayed 1 night

Excellent location. Room was very spacious, clean, and bright. Great breakfast. All major sites are easily walkable.

10

Helen

19 Jan 2025

·

Stayed 4 nights

Superior room was worth the extra cost, compared to standard rooms that we saw. Breakfast was very good and the service was very efficient and friendly. Our room faced the road and traffic was noticeable early in the morning. Our bathroom had an unpleasant drain smell which we informed the Reception of, but it was not resolved unfortunately.

6

Nicolas

17 Sept 2024

·

Stayed 1 night

The smell in the room and bathroom was bothersome

4

Wilson

24 Mar 2025

·

Stayed 2 nights

Room smelled like raw sewage

10

Jenny and Neil

27 Oct 2025

·

Stayed 2 nights

A very comfortable and clean room, with a couple of chairs and a small table. Convenient to the old town, and a great launching place to explore the city. Easy walk (about 20 mins) from the train station. As with many old buildings, there is noise transfer from other rooms, however it was very minimal and people seemed to be very respectful of others. Check in was smooth, and baggage storage was convenient also.

10

Susan

26 Feb 2026

·

Stayed 4 nights

Friendly staff, room was spacious and clean. A good selection at breakfast.

4

Adrian

16 Aug 2025

·

Stayed 2 nights

What a shame .. when we first arrived we was really impressed with the Acacia Hotel, however, during our time there, the luxury was diminished by the unfriendly attitude of two slightly older men on Reception, both of whom had a rude and stand offish attitude. The corridor outside our room smelt unpleasant, there was dirt and stained grout in the bathroom, a shockingly dirty bathroom bin (see photos), an unpleasant smell coming from the air conditioning unit in the room, a towel with a hole in it, yellow stains on one of the duvet covers, and when we flushed the toilet, water consistently spilled out all over the floor. One of the men on Reception left me standing at the bar for nearly 20 minutes and when I asked for his help, you would think I had asked him for a kidney! It's a shame that all the customer facing staff weren't as nice and as helpful as the member of staff at breakfast, who was great. In short, a grand piano looks great in the front of the hotel but it does nothing to hide bad attitudes or poor cleanliness.

4

Nils

24 Jun 2025

·

Stayed 1 night

Das Frühstück war in Ordnung mehr aber auch nicht. Die Sauberkeit der Zimmer hat absolut zu wünschen übrig gelassen. Insgesamt hat das Hotel zwar einen ordentlichen Eindruck gemacht aber bei genauerem hinsehen war vieles leider nicht besonders sauber. Was uns auch einfach sehr geärgert hat ist, dass wir im vorraus einen Parkplatz gebucht haben im Hotel, diesen auch vor Ort bekommen haben, wir unsere Gebühr dafür gezahlt haben aber niemand in der Lage war uns darauf hinzuweisen, dass man als Ausländer gar nicht bis zum Hotel hätte fahren dürfen ohne sich nicht vorher bei der Stadtverwaltung anzumelden. Dafür haben wir jetzt eine Strafe über 58€ erhalten. Hätte man uns das vorher bei der Reservierung des Parkplatzes oder vor Ort beim Einchecken gesagt hätte man sich bei der Stadtverwaltung anmelden können (geht auch 5 Tage nach dem Besuch der Stadt noch). Das kostet kein Geld und man hätte sich 58€ Strafe sparen können. Leider war niemand in der Lage uns darauf hinzuweisen.

Translate

10

Melvin

6 Aug 2024

·

Stayed 2 nights

Clean large rooms. Very quiet. Comfortable bed and linens. Convenient location. Walk to everything. Wonderful city!

10

Sriram

16 Aug 2025

·

Stayed 1 night

Very clean and comfortable stay. Great location near tons of restaurants and walking distance from Bruges historic sites.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some modern touches and occasional balconies. Several note layout quirks (separate toilet without a sink), street or neighbor noise in certain rooms, dated or basic decor in some standards, and intermittent Wi‑Fi.

Related guest reviews

8

Gavin

31 Oct 2024

·

Stayed 1 night

Really nice hotel and couldn’t be in a better location, gated car park (needs booking - at a fee but worth it) lovely breakfast too. Room needs some adjustments, velux window was partly open on arrival and wouldn’t fully shut. Limited amount of plugs especially for the kettle (very random). Friendly reception staff, would come back

8

Louise

20 Aug 2023

·

Stayed 2 nights

This was my third time in Bruges and I actually thought I’d booked at the place I stayed at before, but I was mistaken. Whilst this place was fine I was disappointed when I realized my mistake. The room was comfortable enough but noise from other rooms could be heard, such as chairs moving across the floor above, doors slamming and people coughing. I will say though the location is great, very close to the main square and shopping areas. The staff could also be a little more friendly and welcoming, which is one of the things I loved about the previous place I stayed at.

4

Angela

21 Dec 2024

·

Stayed 2 nights

The location was good. Ever heard of fur coat no knickers? This was that. Looks great from the front and apparently if you had a superior room it was also good. Standard rooms don't count even at 130-150 Euros per night. It is not 4 star. No offer of help with bags. We were in the back annex which is in need of a refurb. Mouldy ceiling in the bathroom, hairdryer from last century that was hot to hold. A separate toilet with no sink so you had to touch two door handles from loo to sink in bathroom. Not the most hygienic. No free water in the room. Tea & Coffee facilities but you had to take the kettle across to the desk to plug in. These were the only plugs. No USBs. Vinyl flooring and poor sound proofing. We could hear next door talking and laughing quite late. Nothing wrong in that, but would have been better to have some sound proofing, like a carpet to soften sound. If you must stay then upgrade to superior rooms as they must be better. Lovely staff and nice public areas.

8

Diana

6 Aug 2025

·

Stayed 2 nights

Room was very good size with big bed and beautiful balcony

8

Afaf

17 Jul 2025

·

Stayed 2 nights

The toilet section was separate from the shower and the sink. This was not convenient to us.

10

Teresa

10 Jun 2025

·

Stayed 3 nights

Comfort double rooms are a bit bland and bare but breakfast was excellent. Great location .

8

Gareth

27 Mar 2024

·

Stayed 1 night

Good hotel at a great location for the centre of Bruges. Hotel parking was a bonus though only a few spaces so need to ask in advance. Bedroom a bit dated, pillows awful. Bathroom modern and clean.

8

Natalie

28 Jun 2023

·

Stayed 3 nights

The hotel was very nice and my room was very spacious and cute. Only thing I didn’t like is that it was advertised that there’s laundry and the staff informed me that it’s no longer available. Also, the wifi was very spotty especially during the rain. Other than that it was an enjoyable stay.

8

Dawn

15 Jun 2025

·

Stayed 3 nights

Spacious room, had air conditioning which was needed as a warm break. Separate toilet didn’t have a sink which I personally didn’t like. Breakfast buffet was varied but it would have been nice to have waffles though I did have a crepe on one occasion which was perfectly pleasant.

6

Holly

27 Sept 2025

·

Stayed 2 nights

Location was great! Rooms 5, 6 and 7 were right on the street and incredibly noisy. Breakfast was expensive.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many reviews highlight friendly, helpful staff—especially at breakfast—yet reception feedback is mixed, with reports of rudeness, slow or unwelcoming check‑in, and patchy assistance or communication.

Related guest reviews

6

Angela

12 Jan 2025

·

Stayed 1 night

Our room wasn't ready until after 3pm , before when we have stayed in we have always been able to check in earlier. The lady on reception was also rude to my daughter about the parking. But nice location and our previous stays here have always been excellent

10

Neil

16 Oct 2025

·

Stayed 2 nights

staff here was really amazing and made my stay really great! Great hotel!

8

Ricardo

11 Aug 2024

·

Stayed 2 nights

Great, except for the non existing staff, and when we finally foud the staff, aske for a cab, that never arrived

4

Adrian

16 Aug 2025

·

Stayed 2 nights

What a shame .. when we first arrived we was really impressed with the Acacia Hotel, however, during our time there, the luxury was diminished by the unfriendly attitude of two slightly older men on Reception, both of whom had a rude and stand offish attitude. The corridor outside our room smelt unpleasant, there was dirt and stained grout in the bathroom, a shockingly dirty bathroom bin (see photos), an unpleasant smell coming from the air conditioning unit in the room, a towel with a hole in it, yellow stains on one of the duvet covers, and when we flushed the toilet, water consistently spilled out all over the floor. One of the men on Reception left me standing at the bar for nearly 20 minutes and when I asked for his help, you would think I had asked him for a kidney! It's a shame that all the customer facing staff weren't as nice and as helpful as the member of staff at breakfast, who was great. In short, a grand piano looks great in the front of the hotel but it does nothing to hide bad attitudes or poor cleanliness.

10

David

8 Jul 2025

·

Stayed 3 nights

Fantastic little place with very friendly staff.

10

Victoria

23 Jun 2025

·

Stayed 4 nights

Excellent breakfast, very accessible to old town. Staff were friendly and helpful.

10

Wolfgang

19 Oct 2023

·

The staff at Acacia was fantastic, caring, and attentive, and going the extra mile to help us after our carry-on bag with MacBook and IPad had been stolen in the train to Bruges. During our 3-week stay in Europe, this was by far the nicest hotel and the best experience we had, the service was beyond perfect. Wish we could have stayed longer. The location is perfect as well, very central, but in a quiet, non-touristy street. Will definitely come back!

6

Jørgen Aall

9 May 2025

·

Stayed 4 nights

Resepsjonisten var ikke imøtekommende. Bra beliggenhet.

Translate

8

Bradley

14 Jul 2025

·

Stayed 2 nights

Some of the staff were very rude and acted like we were a nuisance. Especially when we first arrived at the hotel.

6

Penny

16 May 2025

·

Stayed 3 nights

The gentleman that organized the breakfast room was wonderful. He answered any questions we may have and asked us if we needed any help with anything. Just a friendly guy. We found that he was much more helpful than the front desk staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable setting minutes from Market Square, shops, and restaurants, while tucked on a quiet side street. A few outliers disliked the area, but most found it ideal for sightseeing.

Related guest reviews

10

Chad

31 May 2025

·

Stayed 1 night

Excellent location. Room was very spacious, clean, and bright. Great breakfast. All major sites are easily walkable.

10

Julie

11 Apr 2025

·

Stayed 2 nights

Great central location with onsite( paid) parking Hotel clean and bright Spacious airy rooms Lovely helpful staff

10

Cheryl

6 Oct 2025

·

Stayed 3 nights

A great little boutique hotel in an ideal location. Everyone was friendly and helpful. Bed was comfortable. Breakfast had nice quality ingredients. I would definitely recommend for a stay in Lyon

10

Janice

22 May 2025

·

Stayed 3 nights

This hotel is good value for your money. It is centrally located to local attractions, shopping area and market.

10

Jenny and Neil

27 Oct 2025

·

Stayed 2 nights

A very comfortable and clean room, with a couple of chairs and a small table. Convenient to the old town, and a great launching place to explore the city. Easy walk (about 20 mins) from the train station. As with many old buildings, there is noise transfer from other rooms, however it was very minimal and people seemed to be very respectful of others. Check in was smooth, and baggage storage was convenient also.

8

YAT MENG

22 Mar 2025

·

Stayed 1 night

Right around the corner from Market Square with lots of shops and restaurants.

10

Jack

22 Jul 2025

·

Stayed 1 night

Nice hotel, friendly staff and in close walking distance of Bruge center

10

Sybil

29 Sept 2024

·

Stayed 1 night

Loved it. Be careful with parking. The roads were closed for an event so we need to park and walk to the hotel. Perfectly located. Quiet, walking distance to everything.

10

Nigel

22 Sept 2025

·

Stayed 4 nights

So close to centre that you can nip back at any time

10

Sriram

16 Aug 2025

·

Stayed 1 night

Very clean and comfortable stay. Great location near tons of restaurants and walking distance from Bruges historic sites.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and selection, though a few guests found it limited or overpriced.

Related guest reviews

10

Cheryl

6 Oct 2025

·

Stayed 3 nights

A great little boutique hotel in an ideal location. Everyone was friendly and helpful. Bed was comfortable. Breakfast had nice quality ingredients. I would definitely recommend for a stay in Lyon

10

Daniel

26 Mar 2025

·

Stayed 2 nights

Property was nice and quiet. Rooms overall was nice, but some best up parts of the bedrooms. Breakfast seemed to be overpriced.

10

Teresa

10 Jun 2025

·

Stayed 3 nights

Comfort double rooms are a bit bland and bare but breakfast was excellent. Great location .

10

Susan

26 Feb 2026

·

Stayed 4 nights

Friendly staff, room was spacious and clean. A good selection at breakfast.

10

robin david

22 Apr 2023

·

Stayed 4 nights

We had a perfect stay at this hotel. Staff were friendly and helpful, breakfast was excellent and varied, the accommodation was first class and the hotel was situated just 2 minutes walk from the centre.

8

Cristiano

20 Oct 2025

·

Stayed 3 nights

Foi tudo muito bom, porém pecaram um pouco com a limpeza do quarto . Café da manhã muito bom. Voltaria com certeza.

Translate

8

Andrew

19 Dec 2023

·

Stayed 3 nights

Very nice hotel with very helpful staff. They were more than happy to arrange a taxi for us when leaving and stored our luggage on either side of our trip. We did find our room could have done with a slightly deeper clean (such as drains and under the bed) but the daily clean and refresh was very good. The breakfast was very good, with a large selection of continental options and hot items. The hotel is literally a 3 minute walk from the main square with great restaurants nearby. Would definitely recommend.

10

Victoria

23 Jun 2025

·

Stayed 4 nights

Excellent breakfast, very accessible to old town. Staff were friendly and helpful.

6

Holly

27 Sept 2025

·

Stayed 2 nights

Location was great! Rooms 5, 6 and 7 were right on the street and incredibly noisy. Breakfast was expensive.

10

douglas

13 Oct 2025

·

Stayed 1 night

The room was lovely and beautifully decorated. We were able to check in early which was very accommodating. The breakfast was very nice. The hotel was off the busy streets but close enough to shop and dine. We thought it a great place to stay and it was very reasonable

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$350
February	US$201
March	US$172
April	US$325
May	US$417
June	US$303
July	US$328
August	US$273
September	US$409
October	US$272
November	US$263
December	US$439

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $229	3 $312
4 $172	5 $167	6 $195	7 $253	8 $218	9 $340	10
11 $168	12 $157	13 $231	14 $151	15 $145	16 $237	17 $318
18 $195	19 $195	20 $156	21 $198	22 $170	23 $299	24 $236
25 $156	26 $155	27 $155	28 $164	29 $196	30 $198	31 $328

Hotel Acacia

Prices for Hotel Acacia

Monthly average prices

About this property

Location

Room options

Standard Twin Room

Superior Double Room

Comfort Single Room

Superior Twin Room

Superior Family Room

Family Room

Standard Double Room

Guest reviews of Hotel Acacia

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Acacia

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $265	23 $150	24 $165	25 $209	26 $5,016
27 $143	28 $142	29 $161	30 $143