JW Marriott Cancun Resort & Spa
$292
/ night
Avg. for September
Select dates to see prices and availability
$292
/ night
Avg. for September
Monthly average prices
Nightly prices at JW Marriott Cancun Resort & Spa average $272 in August, the cheapest month, and $554 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $455 |
| February | $554 |
| March | $452 |
| April | $395 |
| May | $344 |
| June | $301 |
| July | $304 |
| August | $272 |
| September | $292 |
| October | $335 |
| November | $411 |
| December | $553 |
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Sep · $292
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Most expensive: February (~$554)
Cheapest: August (~$272)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. This resort also features ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. This resort also features concierge services, gift shops/newsstands, and a hair salon.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Grab a bite at Bravio, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 447 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at JW Marriott Cancun Resort & Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Hotel Zone Beaches. This beach resort is 3.1 mi (5 km) from Delfines Beach and 1.8 mi (3 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
What's nearby
Nichupté Lagoon(0.2 miles)
Ballenas Beach(0.3 miles)
Aquaworld(0.5 miles)
Oasis Arena(1 miles)
Luxury Avenue Shopping Mall(1 miles)
San Miguelito(1 miles)
Kukulcan Plaza Shopping Mall(1 miles)
Maya Museum of Cancun(1.3 miles)
Iberostar Cancun Golf Course(1.3 miles)
Marlin Beach(1.4 miles)
Hotel Zone Beaches(1.4 miles)
Tequila Museum(1.6 miles)
El Sol de Cancun(1.7 miles)
La Isla Shopping Mall(1.7 miles)
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(1.9 miles)
The preferred airport for JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN)(11.1 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico
Nichupté Lagoon (0.2 miles)
Ballenas Beach (0.3 miles)
Aquaworld (0.5 miles)
Oasis Arena (1 miles)
Luxury Avenue Shopping Mall (1 miles)
San Miguelito (1 miles)
Guest reviews
9
Superb
Based on 1,009 verified reviews
Who stays here?
Business
8%
Couple
39%
Family
42%
Group
8%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At JW Marriott Cancun Resort & Spa, travelers consistently praise the warm, professional service, spacious ocean‑view rooms, and attractive pools in a convenient, safe Hotel Zone location, while noting ongoing renovations, occasional noise, and seaweed affecting the beach.
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What guests think
At JW Marriott Cancun Resort & Spa, travelers consistently praise the warm, professional service, spacious ocean‑view rooms, and attractive pools in a convenient, safe Hotel Zone location, while noting ongoing renovations, occasional noise, and seaweed affecting the beach.
Many highlight spotless common areas, a strong gym and spa, and relaxing, quiet vibes. Frequent comments mention limited restaurant availability, high on‑site prices, and minimal evening entertainment. Expect an upscale, calm stay with standout staff, but check renovation status and plan for higher food costs.
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AI-generated summary based on recent guest reviews
Facilities
Pools, spa, and gym draw strong praise, and many enjoy oceanfront cabanas. Reviews also cite ongoing renovations with daytime noise, occasional elevator issues, some venue closures (lobby/bar or restaurants), and a quiet scene with little organized entertainment.
Related guest reviews
8
Joshua
Mar 23, 2025
·
Stayed 7 nights
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
8
Jon
Sep 27, 2025
·
Stayed 3 nights
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
8
Lori
Mar 3, 2025
·
Stayed 4 nights
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
8
Carlos
May 22, 2025
·
Stayed 3 nights
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
10
Trisha
May 25, 2023
·
Stayed 3 nights
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
10
Gurdeep Singh
Sep 8, 2025
·
Stayed 4 nights
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
lauren
Aug 27, 2025
·
Stayed 4 nights
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
10
Anthony
Aug 10, 2023
·
Stayed 4 nights
Construction was annoying.
Construction was annoying.
10
Raul
Aug 4, 2025
·
Stayed 3 nights
some work being done to the hotel lobby bar, very well handled. stay was great as always!
some work being done to the hotel lobby bar, very well handled. stay was great as always!
8
Ricardo
Aug 14, 2025
·
Stayed 10 nights
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly describe the property and rooms as very clean and well maintained. A few guests reported lapses such as hair in showers, dirty pool restrooms, or hallway upkeep.
Related guest reviews
6
Christopher
Jul 15, 2024
·
Stayed 7 nights
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
10
Elizabeth
Aug 6, 2023
·
Stayed 2 nights
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
10
Ray
Aug 28, 2025
·
Stayed 7 nights
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
8
Greg
Mar 29, 2025
·
Stayed 7 nights
Service is great, they just need to pay attention to the cleanliness of the halls.
Service is great, they just need to pay attention to the cleanliness of the halls.
10
steven.
Jul 12, 2024
·
Stayed 4 nights
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
4
Ali Reza
Apr 10, 2023
·
Stayed 4 nights
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
10
Ozgen
Dec 3, 2025
·
Stayed 4 nights
Everything was top notch! Rooms were clean, staff was friendly and food was great
Everything was top notch! Rooms were clean, staff was friendly and food was great
4
Brooklyn
Dec 6, 2024
·
Stayed 3 nights
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
10
Vanarath
Aug 18, 2025
·
Stayed 8 nights
Hôtel très propre avec un personnel très accueillant.
Hôtel très propre avec un personnel très accueillant.
10
Mya
Mar 5, 2025
·
Stayed 4 nights
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with balconies and standout ocean views. Some report construction or mechanical noise, small double beds or sofa‑bed layout constraints, and occasional spotty Wi‑Fi or noisy A/C.
Related guest reviews
8
Lori
Mar 3, 2025
·
Stayed 4 nights
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
10
Melanie B
Apr 4, 2025
·
Stayed 4 nights
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
8
Kellie
Mar 6, 2024
·
Stayed 2 nights
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
10
Gurdeep Singh
Sep 8, 2025
·
Stayed 4 nights
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
Anayazing DE LA
Jul 20, 2025
·
Stayed 7 nights
Great place Beds a little small Wifi service not good
Great place Beds a little small Wifi service not good
10
Suhas
Dec 25, 2024
·
Stayed 7 nights
Excellent sea facing rooms.
Excellent sea facing rooms.
10
Jesus
Aug 10, 2025
·
Stayed 2 nights
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Ranj
Aug 9, 2024
·
Stayed 5 nights
Really nice rooms
Really nice rooms
8
Melanie
Apr 12, 2024
·
Stayed 1 night
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
10
Alistair
Jul 11, 2025
·
Stayed 3 nights
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
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AI-generated summary based on recent guest reviews
Service
Service is a standout theme: staff are consistently warm, attentive, and professional across the resort. Isolated complaints cite slow or unfriendly interactions at times or issues with concierge or lounge policies.
Related guest reviews
6
Daniel
Apr 29, 2024
·
Stayed 3 nights
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
10
Shelley
Aug 6, 2025
·
Stayed 4 nights
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
10
LENA
Mar 18, 2025
·
Stayed 5 nights
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
8
Gloriana
Apr 21, 2025
·
Stayed 5 nights
Staff very nice exept the service of concierge very poor
Staff very nice exept the service of concierge very poor
10
Jesus
Aug 10, 2025
·
Stayed 2 nights
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
2
Jesse
Dec 19, 2023
·
Stayed 7 nights
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
10
Mohadeseh
Jun 10, 2025
·
Stayed 4 nights
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
10
Rodrigo
Jul 4, 2025
·
Stayed 4 nights
Best service in Cancun
Best service in Cancun
10
Karen
Mar 15, 2025
·
Stayed 5 nights
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
10
Lisa
Dec 5, 2023
·
Stayed 7 nights
The best customer experience we have ever had.
The best customer experience we have ever had.
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AI-generated summary based on recent guest reviews
Location
Central, safe Hotel Zone location with easy access to the beach, buses, shopping, and nearby restaurants. Several guests note seaweed and sometimes rough surf or a narrower beach can limit ocean enjoyment.
Related guest reviews
8
Mark
Sep 9, 2025
·
Stayed 11 nights
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
8
Pierre
Jun 18, 2025
·
Stayed 7 nights
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
10
Jeffery
Aug 5, 2024
·
Stayed 9 nights
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
10
Olanrewaju Oluwole
Apr 5, 2025
·
Stayed 4 nights
Fantastic location
Fantastic location
10
Katie
Aug 2, 2025
·
Stayed 1 night
We loved our stay! Great location.
We loved our stay! Great location.
10
Jennifer
May 9, 2023
·
Stayed 2 nights
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
10
Pushpak
Dec 28, 2024
·
Stayed 4 nights
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
10
LANA DEANN
Jul 18, 2025
·
Stayed 4 nights
Love the location and the beach. The staff was the best!
Love the location and the beach. The staff was the best!
10
Ricardo
Sep 6, 2025
·
Stayed 5 nights
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
10
EDGAR J
Apr 9, 2025
·
Stayed 4 nights
Great property with easy access to restaurants and shopping
Great property with easy access to restaurants and shopping
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AI-generated summary based on recent guest reviews
Dining
Breakfast and several on‑site restaurants (especially Gustino) earn praise, but dining is frequently described as expensive, with some closures, limited lunch options, or inconsistent quality/service. Many guests choose to eat off‑property or use Club 91 for value.
Related guest reviews
6
robert
Aug 14, 2025
·
Stayed 5 nights
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
8
Roxanne
Dec 2, 2023
·
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
8
Jon
Sep 27, 2025
·
Stayed 3 nights
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
10
Chanel
Sep 13, 2025
·
Stayed 7 nights
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
8
Alejandro
Aug 19, 2025
·
Stayed 5 nights
Great property especially the pools. However restaurant option are expensive and not family friendly
Great property especially the pools. However restaurant option are expensive and not family friendly
8
Rie
Nov 30, 2025
·
Stayed 7 nights
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
10
Jesus
Aug 10, 2025
·
Stayed 2 nights
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Nelson
Jul 7, 2025
·
Stayed 3 nights
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
10
Todd
Jun 16, 2025
·
Stayed 4 nights
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
8
Nicholaas
Feb 27, 2024
·
Stayed 7 nights
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
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AI-generated summary based on recent guest reviews
10
Jesse
last week
·
Stayed 4 nights
The hotel was excellent. The pool is a highlight and the staff were great. And the beach is right there. Club 91 lounge was good which served breakfast, lunch, and dinner. My only complaint was that 2 of the 4 elevators were undergoing maintenance. My only inconvenience, not a negative of the hotel.
The hotel was excellent. The pool is a highlight and the staff were great. And the beach is right there. Club 91 lounge was good which served breakfast, lunch, and dinner. My only complaint was that 2 of the 4 elevators were undergoing maintenance. My only inconvenience, not a negative of the hotel.
10
Jeffery
4 weeks ago
·
Stayed 11 nights
Our 6th year at this resort. Always clean, well maintained, great restaurants, great pools and beachfront. Very accessible to tourist and local sites- all you'd want in a resort, but the best part are the people that work there........... kind, sincere, and treat you like welcome family. I come with my teenage children, and have asked them if they would like to stay somewhere else that might have options for them- and they reply, absolutely NOT! This place is like a second home away from home!
Our 6th year at this resort. Always clean, well maintained, great restaurants, great pools and beachfront. Very accessible to tourist and local sites- all you'd want in a resort, but the best part are the people that work there........... kind, sincere, and treat you like welcome family. I come with my teenage children, and have asked them if they would like to stay somewhere else that might have options for them- and they reply, absolutely NOT! This place is like a second home away from home!
8
Cat
Jul 25, 2026
·
Stayed 7 nights
Staff were exceptional and the property is top end but there were significant renovations taking place and I believe this should be declared to guests when booking so they can make an informed choice on whether to stay.
Staff were exceptional and the property is top end but there were significant renovations taking place and I believe this should be declared to guests when booking so they can make an informed choice on whether to stay.
10
Juliana
Jul 20, 2026
·
Stayed 7 nights
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10
Velma V
Jun 14, 2026
·
Stayed 4 nights
The hotel was very nice; Very clean. The staff was friendly and beyond helpful. The restaurants in the hotel were very good! Food was delicious. I definitely plan on staying here again.
The hotel was very nice; Very clean. The staff was friendly and beyond helpful. The restaurants in the hotel were very good! Food was delicious. I definitely plan on staying here again.
FAQs about JW Marriott Cancun Resort & Spa
Is parking available at the property?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 11:30 AM for a fee of approximately USD 40 per person.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 22.00 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features may include elevators and accessible bathrooms.
What is the location of the property in relation to key landmarks?
The resort is located in Cancun's Hotel Zone, within a 5-minute drive of Iberostar Cancun Golf Course and Hotel Zone Beaches. It is 2.3 miles from La Isla Shopping Mall and 3.1 miles from Delfines Beach.
Does the property have a swimming pool?
Yes, there are 3 outdoor pools, including a children's pool. The pools are seasonal and operational hours may vary.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for requests regarding additional sleeping arrangements.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Cancun trip?
What do room rates usually look like at JW Marriott Cancun Resort & Spa in Cancun?
Over the next 60–90 days, room rates at JW Marriott Cancun Resort & Spa in Cancun typically land around $271 a night for two guests, ranging from $225 to $399 on peak dates.
When is the quietest time to visit JW Marriott Cancun Resort & Spa in Cancun?
Demand at JW Marriott Cancun Resort & Spa in Cancun is lowest in August, so that month tends to feel the least crowded; December is the busiest month for visitors. If you prefer fewer people around pools and beaches, plan for the late summer stretch.
What attractions and traveler types suit JW Marriott Cancun Resort & Spa in Cancun?
Set in Quintana Roo, JW Marriott Cancun Resort & Spa in Cancun is well placed for beach and culture: you're close to Nichupté Lagoon, Ballenas Beach and the Maya Museum of Cancun. The hotel caters mainly to families and couples and focuses on beachside luxury, spa relaxation and business-friendly amenities.
Which month has the lowest rates at JW Marriott Cancun Resort & Spa in Cancun?
August is the cheapest month to stay at JW Marriott Cancun Resort & Spa in Cancun, averaging $382 a night; December is the priciest at $721. These averages reflect typical seasonal swings across the year.
How do JW Marriott Cancun Resort & Spa's rates compare with other hotels in Cancun?
JW Marriott Cancun Resort & Spa is cheaper than 7 of 19 comparable hotels nearby, with a typical median of $453 a night versus about $366 for peers in Cancun.
How does the nightly price at JW Marriott Cancun Resort & Spa in Cancun compare to recent weeks?
The current price at JW Marriott Cancun Resort & Spa in Cancun is $253 per night for 2 guests, which is low for this hotel: about 35% below its $383 average over the last 60 days. Most nights over that period fell between $344 and $465.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 248.18991229400635USD
- 2026-09-18: 272.9638603637695USD
- 2026-09-19: 272.5036687736511USD
- 2026-09-20: 257.87059951782226USD
- 2026-09-21: 257.90045773925783USD
- 2026-09-22: 256.8253690208435USD
- 2026-09-23: 256.8253690208435USD
- 2026-09-24: 256.8253690208435USD
- 2026-09-25: 261.7029653198242USD
- 2026-09-26: 272.9638603637695USD
- 2026-09-27: 261.7029653198242USD
- 2026-09-28: 272.9638603637695USD
- 2026-09-29: 267.10537593231203USD
- 2026-09-30: 272.9638603637695USD
- 2026-10-01: 266.9580473373413USD
- 2026-10-02: 285.7261999031067USD
- 2026-10-03: 266.2073338508606USD
- 2026-10-04: 277.4682113723755USD
- 2026-10-05: 281.23311581726074USD
- 2026-10-06: 277.4682113723755USD
- 2026-10-07: 277.4682113723755USD
- 2026-10-08: 285.7261999031067USD
- 2026-10-09: 285.7261999031067USD
- 2026-10-10: 266.2073338508606USD
- 2026-10-11: 266.2073338508606USD
- 2026-10-12: 276.71748036346435USD
- 2026-10-13: 266.2073338508606USD
- 2026-10-14: 266.2073338508606USD
- 2026-10-15: 289.4798199028015USD
- 2026-10-16: 266.2073338508606USD
- 2026-10-17: 281.23311581726074USD
- 2026-10-18: 243.68556128540038USD
- 2026-10-19: 242.93483027648927USD
- 2026-10-20: 242.93483027648927USD
- 2026-10-21: 242.93483027648927USD
- 2026-10-22: 243.68556128540038USD
- 2026-10-23: 250.44208779830933USD
- 2026-10-24: 250.44208779830933USD
- 2026-10-25: 242.93483027648927USD
- 2026-10-26: 242.93483027648927USD
- 2026-10-27: 229.42175972824097USD
- 2026-10-28: 239.18121027679442USD
- 2026-10-29: 242.93483027648927USD
- 2026-10-30: 251.94353229370117USD
- 2026-10-31: 251.94353229370117USD
- 2026-11-01: 242.93483027648927USD
- 2026-11-02: 229.42175972824097USD
- 2026-11-03: 231.67395275497435USD
- 2026-11-04: 380.0398580841064USD
- 2026-11-05: 290.98128192062376USD
- 2026-11-06: 294.8895724136352USD
- 2026-11-07: 294.60942379608156USD
- 2026-11-08: 257.9493453201294USD
- 2026-11-09: 257.9493453201294USD
- 2026-11-10: 257.9493453201294USD
- 2026-11-11: 259.45078981552126USD
- 2026-11-12: 233.17539725036622USD
- 2026-11-13: 242.18409926757812USD
- 2026-11-14: 240.68265477218628USD
- 2026-11-15: 240.68265477218628USD
- 2026-11-16: 251.94353229370117USD
- 2026-11-17: 251.94353229370117USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 40 per person
- Airport shuttle fee: USD 22.00 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Activities
Swimming pool
Tennis Courts
Private beach
Garden
Beach (Nearby)
Scuba Diving
Child Pool
Pool Indoor
Pool Outdoor
Pool (Indoor)
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Packed Lunches
Breakfast in the Room
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Banquet Facilities
Currency Exchange
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi