Is parking available at the property?

Self parking is available on-site for a fee of EUR 40 per day. Valet parking is also offered at a rate of EUR 60 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee of approximately EUR 38 for adults and children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Milan, within a 15-minute walk of Corso Buenos Aires and Via Montenapoleone Fashion District. It is 1.5 mi (2.5 km) from Piazza del Duomo and 2 mi (3.2 km) from the Cathedral of Milan.

What are the policies for guests staying with children?

Children are allowed at the property. One child aged 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The Westin Palace Milan - Luxury Hotel in Italy

Average nightly price at The Westin Palace, Milan by month, last 12 months (USD)
Month	Average price
January	$425
February	$610
March	$407
April	$605
May	$471
June	$483
July	$447
August	$336
September	$800
October	$648
November	$440
December	$376

What guests think

Across recent reviews of The Westin Palace, Milan, travelers frequently praise the welcoming staff, convenient access to Metro and Milan Centrale, and generally spacious rooms, while recurring concerns include weak or seasonal air-conditioning, water and plumbing issues, and dated areas.

Breakfast and the on-site restaurant receive strong approval, though a few call the breakfast limited or pricey. Cleanliness and maintenance feedback is mixed, with reports of odors, dust, mildew, and occasional housekeeping lapses, plus some noise and sporadic delays at check-in. Expect friendly service and easy transport links, but room quality and climate control can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The gym is appreciated, and several comments note attractive bar and lounge spaces.

Related guest reviews

8

ORLANDO

Nov 11, 2023

·

Stayed 2 nights

es un buen hotel solo que la propiedad ya está vieja. nuestro elevador nos pasaban por un pasillo donde te podías encontrar a los proveedores de un evento con bocinas, luces y demás cosas

10

Tejinder

Aug 20, 2023

·

Front desk staff was very kind and helpful at check-in. Property is next to metro station making it very easy to access the city. Restaurants were wonderful. Had an issue with our shower drain - staff dealt with it promptly. We would definitely stay here again.

8

Charles

Aug 16, 2025

·

Stayed 4 nights

The service was excellent. We arrived in the morning and wanted to just drop off our suitcases. Within 1 hour, our room was ready and it was perfect because we were all jet lagged and needed a nap. Room service was done every time we came back and we came back each day ant different times. The attentiveness was impressing. Every drink in the room was complimentary and room service offered to refill them each night. We loved and enjoyed the amenities inside the hotel especially the gym. We felt welcomed by the entire staff every day and night. Great coffee and cappuccino. This would’ve been my 5 star review but here are my turn offs: *the room was uncontrollably dusty. We had to wipe screens on our iPads and iPhones every morning because it was covered in dust from being on the desks and table. I had to buy allergy medicine because I’m allergic to dust. *the room temperature was uncomfortably warm at times. We went to Milan during the heat wave and the room climate control does not go lower than 16C. *during the 3rd day of our stay, we came back to the hotel and our water was brown in the sink and shower. We had to run the water for awhile and the color changed back. The next time I’m in Milan, I will research on if my turn offs are common in hotels in Milan. If so, I will give this hotel another chance in the future.

10

Lee

Oct 7, 2025

·

Stayed 4 nights

Greta 4 nights to begin our tour of Italy. Service here is wonderful and extremely friendly. The rooms are huge by European standard with over sized king beds. The location is good for short cab rides to the train station or city center. Not much around as far as walking but there is an STK steakhouse across the street we enjoyed and the restaurant/ bar in the hotel is beautiful and has good food, which is nice after a long day out sight seeing.

10

Margarit

Dec 3, 2023

·

Stayed 2 nights

Good location, beautiful hotel. Kind and friendly stuff, very helpful and professional. Amazing breakfast. Memorable stay in Milano guaranteed.

10

Jose

Jun 3, 2024

·

Stayed 2 nights

Fantastic hotel. Very Close to Milan center and city touristic and fashion spots. Can go by car as The parking lot is a great hotel facility.

10

Antonio

Aug 30, 2024

·

Stayed 2 nights

Good area near the central station Good room, clean and accessorized (bathroom a little outdated compared to the rest of the hotel offer) Good service Good gym and decent solarium

10

jeannette

Sep 27, 2024

·

Stayed 4 nights

We enjoyed staying at the Westin, Milan . Especially happy with Chef at the restaurant that had innovative design and flavor for our dinners there. Fillippo, our waiter was outstanding! He knew everything the chef portrayed and explained in an amazing manner. His suggestions were spot on! Bravo!

10

George

Apr 28, 2024

·

Stayed 1 night

This property has so much potential for being incredible, however… it’s just really good. The bellmen were outstanding!!! Everyone of them, every time I need to leave the hotel, or arrive to the hotel! No need for Uber when a taxi is only a 2 min wait. Unfortunately, for us, it rained our whole stay so the rooftop bar wasn’t open. I really wanted to experience that. The bar downstairs, was incredibly beautiful, but unbelievably empty on a Saturday night! I couldn’t for the life of me figure out why. My room was massive! My girlfriend, &. I both showered at the same time in different showers! Which is probably great, if you wait until the last min to get ready in the morning, and are running behind. lol The room also had a Suna, or steam room in it! My room seriously needed to be updated! However, my Tv was huge, & my bed was incredibly soft, & comfortable! The front desk had the kitchen prepare my girlfriend, & I 2 box breakfasts to go! We had breakfast included, but we had to be at the meeting point for our tour to Portofino at 7am the same time breakfast opens at the hotel. Had a great stay at the Westin, just wish my room was updated!

8

Ali

Jan 6, 2025

·

Stayed 6 nights

The Westin Palace Milan offers an exquisite blend of timeless elegance and contemporary luxury, making it a standout choice for those seeking an upscale experience in Milan. Situated in the heart of the city's fashion district, it’s ideally placed for both business travelers and tourists who want to explore Milan’s rich history, art, and shopping.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and maintenance are inconsistent: alongside some positive remarks, multiple reviews report odors, dust, mildew or mold, stained carpets, and issues like brown or delayed hot water and dishes left in hallways.

Related guest reviews

2

Gerson

May 31, 2023

·

Stayed 1 night

This hotel had no running water or AC for most of our stay, after a two hour power outage. Water pumps apparently don’t work on generator power, didn’t work even hours after power was restored. Complete disaster would never stay here again.

8

Charles

Aug 16, 2025

·

Stayed 4 nights

The service was excellent. We arrived in the morning and wanted to just drop off our suitcases. Within 1 hour, our room was ready and it was perfect because we were all jet lagged and needed a nap. Room service was done every time we came back and we came back each day ant different times. The attentiveness was impressing. Every drink in the room was complimentary and room service offered to refill them each night. We loved and enjoyed the amenities inside the hotel especially the gym. We felt welcomed by the entire staff every day and night. Great coffee and cappuccino. This would’ve been my 5 star review but here are my turn offs: *the room was uncontrollably dusty. We had to wipe screens on our iPads and iPhones every morning because it was covered in dust from being on the desks and table. I had to buy allergy medicine because I’m allergic to dust. *the room temperature was uncomfortably warm at times. We went to Milan during the heat wave and the room climate control does not go lower than 16C. *during the 3rd day of our stay, we came back to the hotel and our water was brown in the sink and shower. We had to run the water for awhile and the color changed back. The next time I’m in Milan, I will research on if my turn offs are common in hotels in Milan. If so, I will give this hotel another chance in the future.

2

Ruwan

May 2, 2025

·

Stayed 2 nights

THE BARTHROOM SHOWER WAS GETTING BLOCKED, WATER FROM THE BARTHROOM TAPS WERE BROWN IN COLOUR. AC NOT WORKING. THIS IS DISGRACEFUL CONSIDERING WESTIN IS NOT A 1 STAR HOTEL. SWITCH YOUR AC ON, I KNOW YOU HAVE ONE. CHARGING CUSTOMERS GOOD MONEY FOR A ROOM AND NOT PROVIDING AC IS UNACCEPTABLE.

4

Jorge

Sep 13, 2025

·

Stayed 2 nights

There is bad maintenance in the hotel. Walls with mildew. scrached and dirty walls dirty cloth in chairs. In the room. Was given a room with view to a dirty inside wall. Not to mention no hot water in the shower, had to call front desk For a hotel with the word “Palace” in its name it leaves out a lot to deliver

6

Fang

Oct 2, 2025

·

Stayed 1 night

Hotel need to update their rooms and it is dirty.

4

Maria

Jun 16, 2024

·

Stayed 5 nights

We stayed at the Westin Palace for 5 nights and we were horrified by the low level of hygiene and cleaninless they have. When we arrived at our room, we found an open intimate gel that they put as complimentary toiletry and I tossed it in the trash can, just to find out that the cleaning service took it out of the trash can and put it as she had replace it with a new one. On the third night we ran out of shower gel and we kindly ask the reception to please send it to our room… We had to wait two days to receive shower gel even though we asked various times. Lastly, one night we ordered some food and drinks to our room, the other morning the cleaning staff left the bottles at the hallway ( i assume for someone at the hotel to pick it up and clean the space), the hallway had the bottles and plates from our room as well other rooms for two nights, and no one cleaned it. This is not a 5 star hotel and definitely should’t be advertised as one. Very dissappinted.

4

Garry

Apr 6, 2025

·

Stayed 1 night

Very unhappy with condition of the rooms we were given. Sink was leaking, carpet was stained. Bad smell in the room.

2

Rasha

Jul 21, 2025

·

Stayed 5 nights

the smill is very bad in the hotel and hotel is not clean

8

Grace

Apr 28, 2023

·

Stayed 1 night

The hotel is beautiful! The lobby is gorgeous but I don’t like the rooms. The carpet is a big turn off and the bathrooms are old. The rooms are tiny and outdated and not worth the price. I had allergies the entire night due to the carpet. The positive side is that they do have room service and the bed and bedding was comfortable.

6

ALEJANDRO

Apr 7, 2024

·

Stayed 3 nights

El hotel por fuera es muy elegante, entras y huele a caño, lel baño de la habitación olía muy mal y hasta el mini bar olía algo descompuesto.

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AI-generated summary based on recent guest reviews

Rooms

Many find the rooms spacious and beds comfortable, but others report small or dated layouts, compact or awkward bathrooms, noise from outside or construction, and recurring complaints about weak or seasonally limited air conditioning.

Related guest reviews

4

Rob

Jan 1, 2025

·

Stayed 3 nights

Room was very very small and next to the elevator. The bathroom was in terrible shapes the door frame was rotted and the door handle fell off twice. I had to complain to have it repaired. They didn’t clean the room unless I asked. The breakfast buffet was also very limited for 37 euro per person. I am a huge Westin fan, this properly was not up to their normal standard.

10

Lee

Oct 7, 2025

·

Stayed 4 nights

Greta 4 nights to begin our tour of Italy. Service here is wonderful and extremely friendly. The rooms are huge by European standard with over sized king beds. The location is good for short cab rides to the train station or city center. Not much around as far as walking but there is an STK steakhouse across the street we enjoyed and the restaurant/ bar in the hotel is beautiful and has good food, which is nice after a long day out sight seeing.

6

Richard

Feb 7, 2025

·

Stayed 3 nights

Hotel lobby looks nice but my room 722 was not in great condition, looked tried and need of refresh. Cabinet with mini bar was too close to bed so only opened partially and the door handle was broken and falling off. Bathroom was too small for the facilities in there. I am small but a larger person would not of fit in the shower cubicle, and water was all over the floor. Cost for this hotel was quite high so I would have expected better. Don’t mind paying but expect to receive higher quality.

6

Elenilson

Jul 21, 2025

·

Stayed 4 nights

I am a Marriot Bonvoy platinum elite. The AC on our room didn't work from the start. We talked to the concierge 3 different times about the AC. We stayed for 5 days. On the last day we were really upset because of the situation. The manager gave us like $120 Euro credit which for a 5 start hotel is nothing. Beautiful hotel, Beautiful city however that ruined it for us since it was really hot during that time.

6

Marcus

Jul 17, 2025

·

Stayed 3 nights

It's beautiful hotel but unfortunately we were without air conditioning for two of the three dys we stayed there.

10

Carlos

Oct 27, 2024

·

Stayed 3 nights

Great location. Property is in excelent condition. Rooms are clean and big for Europe standard. Couldn't get the temprerature under 19°C so sleeping was uncomortable as I like a cold room but seems to ba problem across Italy in general.

8

Gianni

Jul 19, 2023

·

Stayed 2 nights

Still a nice Hotel in a great location that needs a little update, especially in the bathrooms (still nice but outdated). Used it many times in the past and I would use it again.

10

daniel

Oct 3, 2024

·

Stayed 2 nights

Great hotel, huge room, the bathroom a little bit small

10

Abraham

Mar 13, 2023

·

Stayed 6 nights

Very nice hotel and rooms, friendly staff, very good location.

8

Robyn

Feb 14, 2025

·

Stayed 2 nights

A well located, clean and beautiful hotel. I would have given five stars, but I have two complaints. They turn off the air conditioning seasonally, which means you can't really control the temperature in the rooms. I guess if your preference is to sleep in a sauna it's fine. And, not as quiet as you'd think. Some of the rooms are set-up away from the common area hallways. I was thrilled to find our room set-back from the hall and even with a second door closing off the sleeping area. But, our quiet retreat was disturbed every night when our upstairs neighbor came in. Definitely not soundproofed rooms.

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Service

Staff are widely described as friendly, attentive, and helpful, including early check-ins and responsive concierge support, though some guests experienced slow or disorganized check-in, billing errors, or occasional rudeness.

Related guest reviews

2

Carl

May 27, 2024

·

Stayed 1 night

Staff is arrogant. I arrived at midnight after 4h drive to Milan. My booking was for the following week, they made me pay for another room and did not refund me. Ended up paying 900 GBP for 6h of sleep. The room are old, the breakfast is overpriced, and the parking is too expensive. First & last trip in this below average hotel. Thanks Westing Milan!

10

Mariamma

Apr 11, 2023

·

Stayed 4 nights

Best service we received in all the hotels we stayed. Very attentive, friendly, and went above and beyond our expectations. Would highly recommend. Thanks to Concierge and Front Desk, specific names Matt and Ricardo.

10

Aysha

Aug 19, 2023

·

Stayed 3 nights

It’s a beautiful hotel and awesome stuff. The concierge was the best part of our vacation. They help us lot with our luggage’s.

10

Alejandro J

Jan 26, 2025

·

Stayed 2 nights

The staff team couldn’t be more gracious and helpful.

10

nabil

Feb 27, 2025

·

Stayed 1 night

Front desk was very helpful as I arrived very early (9am) many many hours before I would normally be allowed to check in. But they managed to find me a room and check in early. Many thanks

6

mariana

Sep 13, 2022

·

Stayed 1 night

El check in fue muy deficiente y lento. Del cuarto tenia una pregunta y nunca contestó nadie en conserje ni front desk, tuve que hablar a un numero exterior a resolver. El valet MUY descortes, hasta grosero. Realmente no fue de ninguna ayuda ningun empleado del hotel, es poco probable que regrese, ademas muy caro!

2

Vladimir

Jan 29, 2024

·

Stayed 1 night

At check in they gave us the wrong room. The booking was for a room with two twin beds. Instead I got a room for one king size bed. I went down to ask to change and there was a long queue at the reception. Only one person doing check-in and at least 10 people on line. I finally get a room with two twin beds but I was downgraded. I got a standard room but paid for a superior room. At that point I was too tired to go back on complain. All this is really unacceptable for a five star hotel.

10

Sam

Sep 5, 2025

·

Stayed 6 nights

Perfect hotel and perfect customer service

10

Dawn

Jun 4, 2024

·

Stayed 3 nights

Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.

4

Julie

Jul 11, 2025

·

Stayed 2 nights

Staff were mostly rude. We have been overcharged since our check out by approx £300, despite us telling the receptionist that we did not have any room service or bar food as had been charged to our room. We now have the drama of having to claim this money back from overseas. Terrible behaviour

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Location

Convenient for Milan Centrale and the Repubblica Metro, with easy access to the Duomo and city sights; a few note it is not right next to the main attractions but still manageable by foot or transit.

Related guest reviews

10

Yuyu

Mar 6, 2025

·

Stayed 4 nights

Great stay and close to transit.

10

Luca

Nov 12, 2023

·

Stayed 1 night

Ottima location

8

Chularatana

Apr 17, 2025

·

Stayed 5 nights

Great location next to station. Good service

8

Satpal

Dec 3, 2024

·

Stayed 3 nights

Close to Milan Centrale & duomo

10

Lee

Oct 7, 2025

·

Stayed 4 nights

Greta 4 nights to begin our tour of Italy. Service here is wonderful and extremely friendly. The rooms are huge by European standard with over sized king beds. The location is good for short cab rides to the train station or city center. Not much around as far as walking but there is an STK steakhouse across the street we enjoyed and the restaurant/ bar in the hotel is beautiful and has good food, which is nice after a long day out sight seeing.

8

Akiko

Aug 15, 2025

·

Stayed 2 nights

ミラノ中央駅にもミラノ中心部の観光地にもアクセスがよく、便利な立地。部屋も広く快適でミラノ滞在時にはいつも選んでいます。

10

Tara

Nov 7, 2024

·

Stayed 2 nights

Hotel and staff were lovely. Liliana at reception was so friendly and helpful. Would definitely stay again next time we come to Milan. Easy walking to everything but also a Metro nearby if needed.

10

Noof

Dec 24, 2022

·

Stayed 19,345 nights

Excellent location friendly stuff upgrade room clean rooms walkable distance from shopping

10

Susana

May 30, 2024

·

Stayed 6 nights

not too close to the Duomo, but it was a great area to be around. super close to the train station

10

Gazmend

Mar 22, 2024

·

Stayed 1 night

Sehr zentral, super service (Parkservice, Taxi Callservice, usw.), das Frühstück war köstlich! wenn ich wieder nach Mailand gehe würde ich mich wieder für das gleiche Hotel entscheiden.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining earn strong praise for quality and selection, with multiple mentions of excellent buffet and dinners, though a few guests found breakfast limited or overpriced.

Related guest reviews

10

Tejinder

Aug 20, 2023

·

Front desk staff was very kind and helpful at check-in. Property is next to metro station making it very easy to access the city. Restaurants were wonderful. Had an issue with our shower drain - staff dealt with it promptly. We would definitely stay here again.

4

Rob

Jan 1, 2025

·

Stayed 3 nights

Room was very very small and next to the elevator. The bathroom was in terrible shapes the door frame was rotted and the door handle fell off twice. I had to complain to have it repaired. They didn’t clean the room unless I asked. The breakfast buffet was also very limited for 37 euro per person. I am a huge Westin fan, this properly was not up to their normal standard.

10

Lee

Oct 7, 2025

·

Stayed 4 nights

Greta 4 nights to begin our tour of Italy. Service here is wonderful and extremely friendly. The rooms are huge by European standard with over sized king beds. The location is good for short cab rides to the train station or city center. Not much around as far as walking but there is an STK steakhouse across the street we enjoyed and the restaurant/ bar in the hotel is beautiful and has good food, which is nice after a long day out sight seeing.

10

Aldo

Aug 16, 2024

·

Stayed 3 nights

The hotel was good, well-located, and had the best buffet and hotel restaurant I had so far in Italy. The location was convenient because it’s pretty centric to the main city and I enjoyed my stay here a lot.

10

Margarit

Dec 3, 2023

·

Stayed 2 nights

Good location, beautiful hotel. Kind and friendly stuff, very helpful and professional. Amazing breakfast. Memorable stay in Milano guaranteed.

8

Cecilia Sze Nga

Sep 17, 2023

·

Stayed 2 nights

Good service and helpful staff. Very handy location only a few mins walk to metro station republica. It’s a good location if you want to go duomo and mont napoleon. The breakfast is good. Room is comfy and the bed is very comfortable. The downside that I would say will be the missing shower curtain. It’s irritating trying to use shower but not to wet the toilet fooor

10

jeannette

Sep 27, 2024

·

Stayed 4 nights

We enjoyed staying at the Westin, Milan . Especially happy with Chef at the restaurant that had innovative design and flavor for our dinners there. Fillippo, our waiter was outstanding! He knew everything the chef portrayed and explained in an amazing manner. His suggestions were spot on! Bravo!

10

William

Apr 3, 2025

·

Stayed 2 nights

Comfortable bed and pillows. Fantastic breakfast with lots of options to include honey on the comb! Would stay there again.

10

Dawn

Jun 4, 2024

·

Stayed 3 nights

Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.

10

Gazmend

Mar 22, 2024

·

Stayed 1 night

Sehr zentral, super service (Parkservice, Taxi Callservice, usw.), das Frühstück war köstlich! wenn ich wieder nach Mailand gehe würde ich mich wieder für das gleiche Hotel entscheiden.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $458	19 $620	20 $584	21 $525	22 $496	23 $445	24 $450
25 $395	26 $436	27 $444	28 $427	29 $431	30 $374	31 $371

Su	Mo	Tu	We	Th	Fr	Sa
1 $370	2 $406	3 $404	4 $458	5 $419	6 $400	7 $431
8 $363	9 $368	10 $404	11 $444	12 $382	13 $363	14 $464
15 $374	16 $385	17 $879	18 $421	19 $394	20 $365	21 $446
22 $374	23 $375	24 $370	25 $370	26 $385	27 $335	28 $427
29 $349	30 $363

The Westin Palace, Milan

Prices for The Westin Palace, Milan

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 Bedroom, Terrace

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 2 Twin Beds

Grand Room, 1 King Bed

Deluxe Suite, 1 Bedroom

Executive Suite, 1 King Bed

Junior Suite, 1 King Bed

Suite, 1 Bedroom (Diplomatic, Steam Bath)

Guest reviews of The Westin Palace, Milan

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about The Westin Palace, Milan

Considering this hotel for your Milan trip?

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