Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 38 per day. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 20 for adults and children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility. Specific facilities include step-free entrances and accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Milan, within a 10-minute walk of Teatro alla Scala and Galleria Vittorio Emanuele II. It is 0.6 mi (0.9 km) from Piazza del Duomo and 0.7 mi (1.1 km) from the Cathedral of Milan.

What are the hotel's policies regarding children?

Children are allowed at the hotel. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

UNA Hotels Cusani Milano - Milan Stay

Average nightly price at UNA Hotels Cusani Milano by month, last 12 months (USD)
Month	Average price
January	$291
February	$519
March	$288
April	$421
May	$399
June	$324
July	$326
August	$219
September	$447
October	$449
November	$333
December	$271

What guests think

At UNA Hotels Cusani Milano, travellers consistently praise the exceptionally central location near the Duomo and Castello Sforzesco, friendly staff, and generous breakfast, while recurring drawbacks include street and tram noise, some dated bathrooms, and occasional service or AC issues.

Rooms are generally comfortable and often spacious, with some castle views, but several mention limited TV options, weaker Wi-Fi, or small shower setups. Cleanliness is frequently praised, though multiple reviews cite worn carpets, stained walls, mildew, or housekeeping lapses. On-site parking exists but is limited or tight and may carry a fee. Overall, expect a practical Milan base with reliable essentials.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available and secure for some, but spaces are limited or tight and better suited to small cars; several note an extra nightly charge.

Related guest reviews

8

Ruth

May 15, 2024

·

Stayed 1 night

Limited parking. Tram outside so very noisy. But room was very clean and comfortable. Heart of Milan

6

Jasmina

Sep 7, 2023

·

Stayed 4 nights

Do not try to park at the hotel’s underground garage. It is packed with huge cars that do not fit into small parking spots and the manouvering space is so small that there is a huge chance you will scratch your rent-a-car ( and pay hefty fees for having done so). On top of that, the hotel is located in Milan’s restricted area C where non EV cars have to pay a fee of 5 Euros per day for entering this restricted zone. The hotel itself is clean and the dinner we had at the hotel’s restaurant was quite good.

8

Kat

Jul 11, 2025

·

Stayed 2 nights

I had a spacious room on the 3rd floor, overlooking the 'courtyard'. The view wasn't fab, but it was a quiet room. If you want street view, you're likely to hear the trams too. I opted to sleep! AC worked well. The decor resembled late 90s, especially in the bathroom. I had a free bottle of water every day, and on arrival i got a box of candy as a treat. Breakfast was good, lots on offer. The gym however was a total disaster, there was no airconditioning and the room must have been at least 28C in the morning! There is no toilet near the gym (which is technically an awkward shaped room with a cross trainer, weights, weight machine, a bench, a yoga mat and a ball), and there was no product to clean the equipment after use, which means it wasn't clean when I started using it either! I really disliked the high counter on reception. Looked imposing, but it wasn't welcoming at all. Staff were friendly.

10

Jonathan

Feb 26, 2023

·

Stayed 1 night

Hotel was very clean. Short walk to main tourist sites. Staff gave us an upgrade to larger room so we would have more space for our toddler and crib. No issues with outside noise. Complementary bottle of wine and water. Bathroom large and clean. Shower temp difficult to control. Onsite parking was good, but 35 euro a night.

8

bergamin

Jan 5, 2022

·

Stayed 1 night

Struttura pulita ed accogliente. Unica pecca la mancaza di parcheggio.

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8

Laurent

May 29, 2022

·

Stayed 3 nights

Séjour en famille à Milan. L'hôtel est très bien situé à 10/15 minutes de tout à pieds. Le service est très bien et l'accueil est irréprochable. Chambre très spacieuse avec beaucoup de rangement (c'est très agréable). Literie un peu fatiguée mais c'était propre. Je recommande vivement cet hôtel. Parking sur place. La réception m'a aidé pour déclarer mon véhicule en zone C. Super équipe

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10

MANSI

May 10, 2024

·

Stayed 2 nights

We had a wonderful 2 night stay. Staff was very helpful and welcoming. Hotel is in a great, walkable location to main sites. Hotel had secure parking on-site which was very helpful for us. Overall a great experience!

8

Gerald

Jun 1, 2025

·

Stayed 1 night

The service was really great. The temperature of the water in the shower was not easy to handle. It is good, that you are able to park in the hotel, but it is only for small cars. The breakfast was good.

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Cleanliness

Many guests describe the hotel and rooms as clean, yet several report inconsistencies such as dusty areas, stained carpets or walls, mildew in bathrooms, and occasional housekeeping misses.

Related guest reviews

6

Gustavo

Jul 11, 2025

·

Stayed 1 night

O hotel é bom e bem localizado porém O banheiro não estava limpo.

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10

Andreas

Aug 26, 2025

·

Stayed 1 night

Sehr freundliches Personal. Sauberes Hotel an guter Lage. Das Frühstücksbuffet ist super.

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10

Nicole

Jun 21, 2025

·

Stayed 7 nights

Close to train station, park, duomo, shopping, etc. Staff are friendly & helpful. Rooms are clean & updated. Would stay again gladly.

10

Deborah L

May 23, 2025

·

Stayed 4 nights

A great location for exploring Milan! The service, cleanliness, and professionalism of the staff were all outstanding. I would recommend this hotel for a stay in Milan, and would definitely stay there again.

4

YUKO

Sep 29, 2022

·

Stayed 7 nights

お部屋のお掃除がきちんとできていなく、ほこりがひどかった。

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6

Leandro

Apr 3, 2024

·

Stayed 1 night

I really liked the location, staff was pretty good, but the smell of the restroom in my room #310, smelled like urine.

6

Inger Lise

May 30, 2024

·

Stayed 1 night

Familie på 3, mor, far og datter på 20. bestilte rom for 3 voksene. Fikk morgenkåpe og tøfler til 2 personer. Store rom med gode senger. Flekker og møkk på vegger og gulvteppe trakk rommet ned.

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10

STEFANO

Jan 12, 2025

·

Stayed 2 nights

Hotel in posizione strategica, a pochi minuti dal centro e dal castello Sforzesco. Stanze pulitissime, personale cortese, colazione ottima, abbondante e varia per salato e dolce.

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6

SAMIR

Jan 9, 2024

·

Stayed 4 nights

Friendly staff but housekeeping could be better

2

Laura

Dec 4, 2022

·

Black mildew in bathroom from lack of cleaning. Walls in the room dirty and marked. The bed mattress was worn out. Is really a 2 star hotel.

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AI-generated summary based on recent guest reviews

Rooms

Guests like the comfortable, often spacious rooms and occasional castle views. Recurring downsides include significant street/tram noise in front-facing rooms, dated or cramped bathrooms, AC inconsistencies, and minor in-room issues like limited TV/Wi-Fi or small shower screens.

Related guest reviews

2

Victoria

Oct 25, 2023

·

Stayed 3 nights

the room size was very small. The top floor has a 90 degree wall/ceiling where you cannot even walkaround the Bed. Its like an attic in a house where you put your children. The towel heater don't work, the heating system don't work, we were freezing up there, the hair dryer was broker, no exhaust fan in the bathroom, they need to update the rooms. No view, since the 90 degree wall/ceiling they put in skylights, we were looking at the A in UNA . do disappointing since we stayed in other UNAS in italy. We also paid over $300 per night and it was 3 nights of disappointment.

10

Lydia

Oct 4, 2025

·

Stayed 1 night

This is my go-to place in Milan. Perfect location. Spacious rooms, and this time I also had a view of the Castle. Beautiful. Breakfast is very good, and I had some food at the restaurant- restaurant was closed but they accommodated us. Strongly recommend.

8

Blanca

May 12, 2024

·

Stayed 2 nights

Nice hotel we were given an upgrade but the room was on the first floor facing the street, which made it very noisy, there is a tram and buses passing through all the time. Besides that it’s a nice hotel the breakfast was pretty good, location is good

8

Kat

Jul 11, 2025

·

Stayed 2 nights

I had a spacious room on the 3rd floor, overlooking the 'courtyard'. The view wasn't fab, but it was a quiet room. If you want street view, you're likely to hear the trams too. I opted to sleep! AC worked well. The decor resembled late 90s, especially in the bathroom. I had a free bottle of water every day, and on arrival i got a box of candy as a treat. Breakfast was good, lots on offer. The gym however was a total disaster, there was no airconditioning and the room must have been at least 28C in the morning! There is no toilet near the gym (which is technically an awkward shaped room with a cross trainer, weights, weight machine, a bench, a yoga mat and a ball), and there was no product to clean the equipment after use, which means it wasn't clean when I started using it either! I really disliked the high counter on reception. Looked imposing, but it wasn't welcoming at all. Staff were friendly.

6

Thomas

May 9, 2024

·

Stayed 3 nights

The room itself was nice. However, it was on the first floor facing the backyard and very close to an air vent. Not the most beautiful view. The courtyard is rather sad. You could hear people walking outside the room. The air conditioning is very loud, apparently in every room, as friends who stayed with us at the hotel also mentioned. The breakfast is adequate. You have to pay for an omelette. The coffee machine is fully automatic, not exactly the Italian coffee experience.

10

Barbara

Jul 29, 2024

·

Stayed 2 nights

Great space in the room and bathroom.

8

Cherry Lyn

Oct 8, 2025

·

Stayed 2 nights

Staff is great especially the ones at the breakfast area. Luvd the breakfast.I did not like that the TV only had 99% Italian only channels and that the 10 English channels were boggy.No option to change subtitles.AC was maxed at 20 degrees Celsius but thermostat reflects no AC at all. The drains on both the sink and tub were not working and needed to be taken out for water to drain. Wifi was not strong either so I could not really get into anything easily

10

Juan

Jul 29, 2025

·

Stayed 2 nights

The room was the perfect size and it was very comfortable. The location of the hotel couldn't be more convenient. We had lunch at Il Cairoli Restaurant, it was very delicious and the service great. Whenever we go back to Milan or Italy we will certainly look to stay at a UNA hotel.

4

diego

Sep 22, 2024

·

Stayed 1 night

The rooms don’t have double window to protect the noise from rhe street, impossible to sleep until 3am

8

DENIS

Aug 22, 2024

·

Stayed 3 nights

Shower screen too small and water went on floor. Unable to make a cup of tea in room. No iron.

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Service

Service is widely praised as friendly and helpful, with smooth check-ins, upgrades, and useful assistance. A minority report rude or confused reception, slow responses, or poor issue handling, including strict ID checks.

Related guest reviews

10

okan

Apr 29, 2025

·

Stayed 2 nights

This was our 2nd stay at Una Cusani loves it the first time and Will be our goto spot during future visits. The location is perfect walkable to almost every where. The staff is always professional. And the breakfast buffet is perfect.

2

Anne Katrine

Dec 28, 2022

·

Stayed 1 night

Terrible! Staff was rude and the manager especially really did not give great service. We booked a room and all of a sudden at 3am all the lights in the room started to switch on and off and the card holder started buzzing - like a real IT horror movie. We asked to be moved, and we were given a new room, but with no apology and no help to carry all our things that late at night! Around 8am without much sleep, a staff member enters the new room as she didn’t know we were there. I obviously did expect to get some sort of apology, but they said nothing could be done and that when we called down they thought we complained about the heating and not lighting and we’re thus moved. Her excuse made no sense as the outcome was the same; we needed a different room. I was en route home with 12 hours of travel ahead of me, so this was just a terrible way of ending my holiday in Italy. Cannot recommend and won’t come back.

4

MA YVETTE

Sep 23, 2024

·

Stayed 2 nights

El Check in Pésimo, el personal de recepción lento y confundido. Nos tardaron mucho y tuvieron que escanear dos veces la documentación

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10

Jonathan

Dec 26, 2024

·

Stayed 2 nights

All of the staff were were friendly. Francesca at Reception was welcoming and very helpful. The room was clean, spacious and quiet. The breakfast buffet at the Il Cairoli Bar and Restaurant on the Ground floor provided a lot of choice and was excellent. We returned for dinner at the same restaurant and highly recommend the ossobuco risotto, veal cutlet and tiramisu. The hotel felt safe and was 5 minutes walk away from Sforzesco Castle and within easy walking distance of the Duomo and neighbouring shopping areas.

10

Daniel

Oct 29, 2025

·

Stayed 1 night

Excellent service and great hotel

2

Samuel

Jun 28, 2023

·

Stayed 1 night

They didn’t even let us stay because my friend had a photocopy of his passport instead of his physical one. They first sent us to the police to get identification but the office was closed. They sent us again and told us the office was open when it wasn’t. Finally, when we got back we were told that it’s a policy in Milan to have a physical passport even though every other area we travelled to allowed a photocopy. They then told us it’s what’s expected of a 4 star hotel. While trying to find a new place to stay for one night, we walked into a 5 star hotel that immediately accepted a photocopy and drivers license. We ended up finding another lovely place to stay with staff that were inviting and friendly instead of insulting our intelligence. That being said, I can’t attest to the actual hotel experience, so if you have a physical passport you should be fine. Just don’t expect accommodation.

10

Marc

Oct 5, 2025

·

Stayed 1 night

Centrally located and convenient to all major sightseeing destinations. Staff was very friendly and helpful.

4

Michael

Aug 26, 2023

·

Stayed 3 nights

This is the second time I've stayed at this hotel site and I was tested as though I were a lower class citizen. The staff was rude, condescending and had a racist tone to the reactions they had toward my partner. This did not just happen to me, but other clients checking into and out of the hotel. This location needs a staff overhaul. I do not appreciate being looked down on or spoken poorly to. I'm a disgusted by UNAHotel Cusani Milano.

10

scott

Dec 8, 2022

·

Stayed 19,333 nights

the location of this UNA Hotel is ideal for Milan. Shopping, eating and sites are all very close. It is just a few minute walk to the Duomo and the Galleria. The Milpensa Express train from the airport puts you within 5 minute walk to the hotel from Cadorna Station. The staff was very helpful during our stay.

6

Debora

Jan 2, 2025

·

Stayed 6 nights

Staff rude. Deixaram de arrumar o quarto, dão informações desencontradas.Café da manhã e localização ok. O hotel é caro mas não vale o preço.os funcionários da recepção não são bons. Eu não voltaria a me hospedar lá.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable: next to metro/tram, near Castello Sforzesco and within a short walk of the Duomo, shopping, and dining. The central setting brings noticeable street/tram noise for some rooms.

Related guest reviews

8

Hilla

Jun 28, 2023

·

Stayed 3 nights

Great hotel in a very good location

8

Carlos a

Jan 26, 2026

·

Stayed 1 night

El lugar y ubicación excelente, pero en las mañanas se siente el ruido del trafico.

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10

Khamphet

Dec 28, 2025

·

Stayed 1 night

Sehr gute Lage, Metro Linie M1 und Tram praktisch vor der Haustür. Metro Linie M2 (direkt vom Bahnhof Milano Centrale) ist in ca. 5 min zu Fuss zu erreichen. Wichtige Sehenswürdigkeiten in der Nähe. Check-in ging reibungslos. Personal beim Rezeption sehr freundlich. Frühstücksbüffet war sehr reichhaltig. Personal sehr freundlich und professionell. Hotelzimmer gut ausgestattet mit Minibar, Kaffeemaschine und Wasserkocher etc. Leider sind die Wände etwas dünn. Man hört den Strassenverkehr sowie die Nachbarn (unser Nachbarn im Zimmer 110 waren sehr laut).

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10

Michael

Aug 19, 2025

·

Stayed 3 nights

Very nice hotel, close to the Duomo, walkable to major attractions like Last Supper deco and La Scalla. We would stay there again!

10

Marc

Oct 5, 2025

·

Stayed 1 night

Centrally located and convenient to all major sightseeing destinations. Staff was very friendly and helpful.

10

Tom

Dec 4, 2023

·

Stayed 3 nights

Sehr zentrumsnahe Lage. Scala und Dom fußläufig in 10 Minuten

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10

Lin

May 7, 2023

·

Stayed 1 night

This is a great hotel. The subway M3 station is next door, very convenient!

10

Dominic

Aug 25, 2025

·

Stayed 2 nights

Convenient location, without being in the middle of tourist mayhem.

10

scott

Dec 8, 2022

·

Stayed 19,333 nights

the location of this UNA Hotel is ideal for Milan. Shopping, eating and sites are all very close. It is just a few minute walk to the Duomo and the Galleria. The Milpensa Express train from the airport puts you within 5 minute walk to the hotel from Cadorna Station. The staff was very helpful during our stay.

10

Dafydd

Sep 3, 2023

·

Stayed 4 nights

Good safe location, right next to the Castello and metro, and a pleasant 10 min stroll past bars and shops to the Duomo and central area. Very comfortable hotel and room. Make sure you don't miss out on the excellent breakfast.

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Dining

Breakfast is consistently praised for quality and variety; several guests also enjoyed the on-site restaurant. A few note underwhelming items or pricey room-service drinks.

Related guest reviews

10

kirsten

Sep 14, 2024

·

Stayed 4 nights

Dejligt hotel, fantastisk service i restauranten hvor vi spiste lækkert mad flere aftener. Rigtig gid beliggenhed.

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10

Peter Dam

Aug 19, 2025

·

Stayed 1 night

Very nice city hotel. Wonderful breakfast.

10

Carlixto

Apr 8, 2023

·

Stayed 2 nights

Great stay, staff and amazing location! Be wary about the wine room service. Very overpriced and was charged an additional room service when I was told this wouldn't be the case.

10

Khamphet

Dec 28, 2025

·

Stayed 1 night

Sehr gute Lage, Metro Linie M1 und Tram praktisch vor der Haustür. Metro Linie M2 (direkt vom Bahnhof Milano Centrale) ist in ca. 5 min zu Fuss zu erreichen. Wichtige Sehenswürdigkeiten in der Nähe. Check-in ging reibungslos. Personal beim Rezeption sehr freundlich. Frühstücksbüffet war sehr reichhaltig. Personal sehr freundlich und professionell. Hotelzimmer gut ausgestattet mit Minibar, Kaffeemaschine und Wasserkocher etc. Leider sind die Wände etwas dünn. Man hört den Strassenverkehr sowie die Nachbarn (unser Nachbarn im Zimmer 110 waren sehr laut).

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10

Jonathan

Dec 26, 2024

·

Stayed 2 nights

All of the staff were were friendly. Francesca at Reception was welcoming and very helpful. The room was clean, spacious and quiet. The breakfast buffet at the Il Cairoli Bar and Restaurant on the Ground floor provided a lot of choice and was excellent. We returned for dinner at the same restaurant and highly recommend the ossobuco risotto, veal cutlet and tiramisu. The hotel felt safe and was 5 minutes walk away from Sforzesco Castle and within easy walking distance of the Duomo and neighbouring shopping areas.

10

Mary-Lynne

Sep 3, 2023

·

Stayed 3 nights

Excellent location. Delicious breakfast each day. Within walking distance of all major tourist sights. Very pleasant and helpful staff.

10

Terry

Sep 14, 2025

·

Stayed 4 nights

Good location, excellent breakfast and friendly staff

10

Camila

Sep 8, 2024

·

Stayed 3 nights

The breakfast was amazing, also the location, was really ease to get to the principal attrations walking.

10

Vivian

Jun 2, 2025

·

Stayed 1 night

Hotel excelente. Café da manhã completo EUR 20,00 pp. Excelente localização, sendo possível fazer muita coisa a pé, mas próximo de 2 linhas do metrô.

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10

Dafydd

Sep 3, 2023

·

Stayed 4 nights

Good safe location, right next to the Castello and metro, and a pleasant 10 min stroll past bars and shops to the Duomo and central area. Very comfortable hotel and room. Make sure you don't miss out on the excellent breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $662	2 $498	3 $498
4 $286	5	6	7	8 $205	9 $438	10 $518
11 $374	12 $555	13 $442	14	15 $492	16 $371	17 $365
18 $372	19 $357	20 $406	21 $454	22 $465	23 $404	24 $397
25 $253	26	27 $314	28 $365	29 $388	30 $409	31 $393

Su	Mo	Tu	We	Th	Fr	Sa
1 $277	2 $343	3	4	5 $347	6 $447	7 $324
8 $291	9 $310	10 $283	11 $275	12 $352	13 $278	14 $282
15 $253	16 $294	17 $339	18 $361	19 $338	20 $297	21 $374
22 $255	23 $266	24 $322	25 $370	26 $299	27 $372	28 $295
29 $256	30 $259

UNA Hotels Cusani Milano

Prices for UNA Hotels Cusani Milano

Monthly average prices

About this property

Location

Room options

Superior Double Room

Junior Suite (With Rollaway Bed)

Junior Suite, 1 Double Bed

Deluxe Twin Room

Premium Double Room

Junior Suite, 2 Twin Beds

Deluxe Double Room

Suite, 1 Double Bed

Guest reviews of UNA Hotels Cusani Milano

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about UNA Hotels Cusani Milano

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