Residence Inn by Marriott Jacksonville Airport
From
US$128
/ night
Select dates to see prices and availability
From
US$128
/ night
About this property
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Getting to nearby attractions is a breeze w...
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Dining
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Jacksonville Airport. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 78 guestrooms, featuring kitchens with refrigerators and microwaves. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
With a stay at Residence Inn by Marriott Jacksonville Airport, you'll be centrally located in Jacksonville, within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. This hotel is 13.3 mi (21.4 km) from EverBank Stadium and 13 mi (21 km) from VyStar Veterans Memorial Arena.
What's nearby
River City Market Place(1.3 Miles)
UF Health North(1.3 Miles)
UF Health Hospital North(1.4 Miles)
Oceanway Community Center(2.8 Miles)
Pecan Park Flea and Farmers' Market(3.5 Miles)
Anheuser-Busch Brewery(4.9 Miles)
Timucuan Ecological & Historical Preserve(5 Miles)
Catherine Street Fire Station #3(6.1 Miles)
Pumpkin Hill Creek Reserve State Park(6.9 Miles)
Jacksonville Zoo and Gardens(7 Miles)
Eagle Bend Island Park(7.4 Miles)
Bethesda Park(8.1 Miles)
Riverview Park(8.1 Miles)
Florida State College North Campus(8.5 Miles)
Gateway Town Center(8.8 Miles)
Jacksonville International Airport (JAX)(2.2 Miles)
Jacksonville, FL (CRG-Jacksonville Executive at Craig)(16.3 Miles)
Parking
Airport shuttle
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
1310 Airport Road, Jacksonville, Florida, United States of America
River City Market Place (1.3 Miles)
UF Health North (1.3 Miles)
UF Health Hospital North (1.4 Miles)
Oceanway Community Center (2.8 Miles)
Pecan Park Flea and Farmers' Market (3.5 Miles)
Anheuser-Busch Brewery (4.9 Miles)
Room options
10
Suite, 2 Bedrooms, Fireplace
Room details
2 Double Beds
Sleeps 5
721 ft²
Air ConditioningWi-Fi (Free)KitchenFireplace
7
Suite, 2 Bedrooms, Fireplace (Mobility Hearing Accessible, Tub)
Room details
2 Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Kitchen
8
Studio, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
520 ft²
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 1 King Bed with Sofa Bed (Hearing Accessible)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
520 ft²
Air ConditioningWi-Fi (Free)Kitchen
6
Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
534 ft²
Air ConditioningWi-Fi (Free)Kitchen
9
Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Kitchen
10
Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Kitchen
10
Suite, 1 Bedroom
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
520 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews
8.1
Very good
Based on 258 verified reviews
Who stays here?
Business
24%
Couple
26%
Family
41%
Group
3%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Residence Inn by Marriott Jacksonville Airport, travelers highlight friendly staff, a convenient airport location, generally good breakfast, and roomy suites with kitchens that suit short stays and early flights, plus straightforward check in too.
Read moreWas this helpful?
What guests think
At Residence Inn by Marriott Jacksonville Airport, travelers highlight friendly staff, a convenient airport location, generally good breakfast, and roomy suites with kitchens that suit short stays and early flights, plus straightforward check in too.
Multiple reviews cite housekeeping and hygiene problems, including dirty floors and linens, mold around vents, pests, and leftover items in rooms, though others reported clean, quiet stays. The property feels older with worn or faulty fixtures and furniture, and the airport shuttle can be hit or miss on hours or responsiveness; free parking is available but can fill, and occasional courtyard events have caused late-night noise. A practical choice for quick overnights, but experiences vary; confirm room condition and shuttle timing before you arrive.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Airport shuttle is available and sometimes efficient, but several guests experienced limited hours and difficulty reaching the hotel for pickup; free parking is offered, though spaces can run out at busy times.
Related guest reviews
6
karen
18 May 2025
·
Stayed 1 night
We did not know that shuttle service ended at midnight. We missed out by 15 min. It took another hour before we got a taxi.
We did not know that shuttle service ended at midnight. We missed out by 15 min. It took another hour before we got a taxi.
8
Helen
1 Dec 2022
·
Stayed 19,326 nights
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
8
Barbara s
17 Sept 2023
·
Stayed 1 night
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
10
Tanya
10 Jan 2024
·
Stayed 1 night
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
8
Jeanine
7 Sept 2023
·
Stayed 3 nights
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
8
Marco
5 Oct 2024
·
Stayed 1 night
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
10
DARREN
25 Sept 2024
·
Stayed 2 nights
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
10
Susan A
7 Dec 2023
·
Stayed 1 night
Friendly staff. Nice having fridge and microwave. Quiet facility.
Friendly staff. Nice having fridge and microwave. Quiet facility.
6
Darren
1 Oct 2024
·
Stayed 1 night
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed, with repeated reports of unclean bathrooms and floors, stained or unwashed bedding, mold around vents, and occasional pests. Several guests, however, described their rooms and common areas as clean.
Related guest reviews
2
Ellen
27 Oct 2024
·
Stayed 1 night
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
8
Philippe
13 May 2024
·
Stayed 1 night
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
8
Bryan
27 May 2025
·
Stayed 5 nights
Clean and quiet. Good breakfast bar
Clean and quiet. Good breakfast bar
8
Helen
1 Dec 2022
·
Stayed 19,326 nights
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
6
Lynne
30 Dec 2023
·
Stayed 1 night
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
2
Jennifer
15 Oct 2025
·
Stayed 1 night
The vent on the a/c had not been changed since February.. it was disgusting and full of dirt and dust . There was mold around the vents and the furniture was broken . The electrical outlet near the sofa sparked when I plugged my phone charger in to it .
The vent on the a/c had not been changed since February.. it was disgusting and full of dirt and dust . There was mold around the vents and the furniture was broken . The electrical outlet near the sofa sparked when I plugged my phone charger in to it .
2
robin
22 May 2023
·
Stayed 1 night
Need cleaning had dog food in hall way and litter.Room had fleas
Need cleaning had dog food in hall way and litter.Room had fleas
6
Equille
5 Aug 2023
·
Stayed 2 nights
Although the property appeared to be clean with a friendly staff. We had a live roach in the room. Would advise hotel to stay up on their pest control services.
Although the property appeared to be clean with a friendly staff. We had a live roach in the room. Would advise hotel to stay up on their pest control services.
4
Joel
9 Oct 2024
·
Stayed 1 night
Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.
Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.
2
Vijay
8 Apr 2025
·
Stayed 1 night
We checked out after dirty and unsafe conditions after given 3 different rooms to switch too. 1st room had other peoples clothes room not completely cleaned evidently. 2nd room had poor air conditioning and could not be fixed. 3rd room given had terrible stains not sure what it was poor lighting could of been blood or other stains not sure. So we decided to check out. Staff wrote a refund and was accommodating since the rooms were not well cleaned. Staff was mostly nice. Maid service was oddly not equipped with needed towels and so forth for the rooms and were visible near front desk and hallway and main entrance to take carts in. Seemed very disorganized and the cleaning staff was there very late in the evening 5:30pm and after washing and folding towels. The hallways had small pieces of trash that could have been vacuumed since the staff was on the floor. There was trash in the wooded area as well next to the hotel when you look out the window of the room. Couch cushion was ripped in one of the rooms. Dishwasher had standing water in it. So I ran it to see if it would drain. Detergent was not in the room for the kitchenette and dishwasher.
We checked out after dirty and unsafe conditions after given 3 different rooms to switch too. 1st room had other peoples clothes room not completely cleaned evidently. 2nd room had poor air conditioning and could not be fixed. 3rd room given had terrible stains not sure what it was poor lighting could of been blood or other stains not sure. So we decided to check out. Staff wrote a refund and was accommodating since the rooms were not well cleaned. Staff was mostly nice. Maid service was oddly not equipped with needed towels and so forth for the rooms and were visible near front desk and hallway and main entrance to take carts in. Seemed very disorganized and the cleaning staff was there very late in the evening 5:30pm and after washing and folding towels. The hallways had small pieces of trash that could have been vacuumed since the staff was on the floor. There was trash in the wooded area as well next to the hotel when you look out the window of the room. Couch cushion was ripped in one of the rooms. Dishwasher had standing water in it. So I ran it to see if it would drain. Detergent was not in the room for the kitchenette and dishwasher.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and include kitchens, but many guests note dated decor and maintenance issues like faulty fixtures, uncomfortable sofa beds, and worn furnishings. Noise is typically minimal, though a few reported disturbance from a courtyard event.
Related guest reviews
2
Ellen
27 Oct 2024
·
Stayed 1 night
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
8
Philippe
13 May 2024
·
Stayed 1 night
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
6
Daniel
8 Mar 2025
·
Stayed 14 nights
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
6
Lynne
30 Dec 2023
·
Stayed 1 night
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
8
Pauli
6 Apr 2024
·
Stayed 1 night
Older hotel. Did not have a USB port, which i needed. That was my only real complaint. Otherwise comfortable, clean, good bed and just fine.
Older hotel. Did not have a USB port, which i needed. That was my only real complaint. Otherwise comfortable, clean, good bed and just fine.
10
Tanya
10 Jan 2024
·
Stayed 1 night
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
8
Jeanine
7 Sept 2023
·
Stayed 3 nights
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
8
Marco
5 Oct 2024
·
Stayed 1 night
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
10
Susan A
7 Dec 2023
·
Stayed 1 night
Friendly staff. Nice having fridge and microwave. Quiet facility.
Friendly staff. Nice having fridge and microwave. Quiet facility.
10
Mark
21 Jul 2023
·
Stayed 1 night
Roomy and comfortable room.
Roomy and comfortable room.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, particularly at check in and breakfast. Some guests reported issues with responsiveness or communication, including shuttle coordination, early key deactivation, and unresolved maintenance requests.
Related guest reviews
8
Karen
5 Mar 2022
·
Stayed 2 nights
My room type was changed from a one-bedroom suite to a studio because they were sold out. The studio was comfortable but no adjustment in price was made for the downgrade. The front desk and breakfast buffet staff were fantastic.
My room type was changed from a one-bedroom suite to a studio because they were sold out. The studio was comfortable but no adjustment in price was made for the downgrade. The front desk and breakfast buffet staff were fantastic.
6
Daniel
8 Mar 2025
·
Stayed 14 nights
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
10
Sherry
13 Jan 2025
·
Stayed 1 night
Check in was very easy and attendant was very friendly and helpful! Enjoyed our stay!
Check in was very easy and attendant was very friendly and helpful! Enjoyed our stay!
6
karen
18 May 2025
·
Stayed 1 night
We did not know that shuttle service ended at midnight. We missed out by 15 min. It took another hour before we got a taxi.
We did not know that shuttle service ended at midnight. We missed out by 15 min. It took another hour before we got a taxi.
8
Helen
1 Dec 2022
·
Stayed 19,326 nights
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
10
K
6 Jan 2025
·
Stayed 1 night
Nice! Great checkin staff.
Nice! Great checkin staff.
10
Donald
19 Jul 2023
·
Stayed 2 nights
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
10
DARREN
25 Sept 2024
·
Stayed 2 nights
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
6
Darren
1 Oct 2024
·
Stayed 1 night
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
10
kevin
9 Jul 2023
·
Stayed 1 night
Excellent service. Comfy bed and clean room
Excellent service. Comfy bed and clean room
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for Jacksonville International Airport, with restaurants nearby and generally easy access. Several reviews mention a quiet setting, though one noted concerns in the parking area.
Related guest reviews
8
Bryan
27 May 2025
·
Stayed 5 nights
Clean and quiet. Good breakfast bar
Clean and quiet. Good breakfast bar
8
Barbara s
17 Sept 2023
·
Stayed 1 night
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
10
Tanya
10 Jan 2024
·
Stayed 1 night
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
10
Stephen
5 Dec 2022
·
Stayed 19,326 nights
Reasonably priced being so close to airport
Reasonably priced being so close to airport
10
Adrian
19 May 2025
·
Stayed 1 night
Nice clean and quite
Nice clean and quite
8
Jeanine
7 Sept 2023
·
Stayed 3 nights
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
10
Donald
19 Jul 2023
·
Stayed 2 nights
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
8
Marco
5 Oct 2024
·
Stayed 1 night
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
10
DARREN
25 Sept 2024
·
Stayed 2 nights
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
10
Susan A
7 Dec 2023
·
Stayed 1 night
Friendly staff. Nice having fridge and microwave. Quiet facility.
Friendly staff. Nice having fridge and microwave. Quiet facility.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good to excellent, with hot options. A few guests found it more basic or carb heavy.
Related guest reviews
8
Philippe
13 May 2024
·
Stayed 1 night
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
8
Karen
5 Mar 2022
·
Stayed 2 nights
My room type was changed from a one-bedroom suite to a studio because they were sold out. The studio was comfortable but no adjustment in price was made for the downgrade. The front desk and breakfast buffet staff were fantastic.
My room type was changed from a one-bedroom suite to a studio because they were sold out. The studio was comfortable but no adjustment in price was made for the downgrade. The front desk and breakfast buffet staff were fantastic.
8
Bryan
27 May 2025
·
Stayed 5 nights
Clean and quiet. Good breakfast bar
Clean and quiet. Good breakfast bar
8
Helen
1 Dec 2022
·
Stayed 19,326 nights
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
Staff were very friendly, Breakfast was excellent, room dated but comfortable. Not well cleaned at all and found dirty washcloths under sink counter, toilet not cleaned, and found receipts on floor from previous guests so not vacuumed properly. We had arranged a 12 noon checkout but when we came back to room at 11:45am our keys were no longer working, they had locked us out! Shuttle service was efficient. So all in all, some things were good and some terrible.
6
Lynne
30 Dec 2023
·
Stayed 1 night
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
10
Tanya
10 Jan 2024
·
Stayed 1 night
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
8
Jeanine
7 Sept 2023
·
Stayed 3 nights
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.
10
DARREN
25 Sept 2024
·
Stayed 2 nights
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Was this helpful?
AI-generated summary based on recent guest reviews
4
Ayana
2 Jun 2026
·
Stayed 2 nights
Hotel need renovation bad but staff was accommodating
Hotel need renovation bad but staff was accommodating
10
Robert
22 May 2026
·
Stayed 1 night
Not to far the airport😎
Not to far the airport😎
10
Christopher
9 May 2026
·
Stayed 1 night
Everything was good
Everything was good
6
Carissa
28 Apr 2026
·
Stayed 2 nights
Breakfast was not fresh and for both days the options were the exact same. Burned scrabbled eggs, oatmeal that was to dry and thick to scoop out of the pot it was in. Cook did not greet or ask if anything was needed. He stood at the counter talking to the receptionist
Breakfast was not fresh and for both days the options were the exact same. Burned scrabbled eggs, oatmeal that was to dry and thick to scoop out of the pot it was in. Cook did not greet or ask if anything was needed. He stood at the counter talking to the receptionist
6
Robert
14 Apr 2026
·
Stayed 2 nights
breakfast was late by 15 minutes ea h day
breakfast was late by 15 minutes ea h day
FAQs about Residence Inn by Marriott Jacksonville Airport
Is parking available at the property?
Yes, parking is available on-site and is free of charge. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Yes, a complimentary roundtrip airport shuttle is available on request.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may vary.
What is the location of the property in relation to key landmarks?
The property is centrally located in Jacksonville, within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. It is approximately 1.3 miles from River City Market Place and 2.2 miles from Jacksonville International Airport (JAX).
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available for guests. The pool is seasonal and operational hours may vary.
What are the policies for guests staying with children?
Children are welcome at the property. There is no minimum age requirement for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests and availability.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: NO DATA
- 2026-09-16: 159.9241484298706USD
- 2026-09-17: 143.05376560134889USD
- 2026-09-18: 174.8770681915283USD
- 2026-09-19: 141.41293199020384USD
- 2026-09-20: 125.21078719711304USD
- 2026-09-21: 132.77702445396423USD
- 2026-09-22: 145.71945562568663USD
- 2026-09-23: 148.96935438537596USD
- 2026-09-24: 132.77702445396423USD
- 2026-09-25: 138.1744677644348USD
- 2026-09-26: 135.57290443725586USD
- 2026-09-27: 134.007649662323USD
- 2026-09-28: 120.23621918266296USD
- 2026-09-29: 120.22186219665527USD
- 2026-09-30: 134.50421124275206USD
- 2026-10-01: 94.99494768836975USD
- 2026-10-02: 121.93897884933472USD
- 2026-10-03: 108.95273730400085USD
- 2026-10-04: 120.06389133773803USD
- 2026-10-05: 110.6259379522705USD
- 2026-10-06: 100.39239099884033USD
- 2026-10-07: 117.66419726875304USD
- 2026-10-08: 118.74369121238708USD
- 2026-10-09: 125.22061966392516USD
- 2026-10-10: 118.49540602088928USD
- 2026-10-11: 110.6259379522705USD
- 2026-10-12: 115.50521818405151USD
- 2026-10-13: 107.94881339401245USD
- 2026-10-14: 108.73683675476074USD
- 2026-10-15: 107.94881339401245USD
- 2026-10-16: 135.57290443725586USD
- 2026-10-17: 130.26008900138854USD
- 2026-10-18: 124.39109220199585USD
- 2026-10-19: 107.6952642677307USD
- 2026-10-20: 105.04473226295471USD
- 2026-10-21: 107.30894603050231USD
- 2026-10-22: 116.45517355865478USD
- 2026-10-23: 135.57290443725586USD
- 2026-10-24: 109.02828973251343USD
- 2026-10-25: 103.63085522460938USD
- 2026-10-26: 125.93027377487182USD
- 2026-10-27: 107.3208118901825USD
- 2026-10-28: 114.54628419158935USD
- 2026-10-29: 115.92907936752319USD
- 2026-10-30: 108.99814974472045USD
- 2026-10-31: 130.46812005615234USD
- 2026-11-01: 121.19413207740783USD
- 2026-11-02: 104.70211876853942USD
- 2026-11-03: 103.07855579292297USD
- 2026-11-04: 109.2961518319702USD
- 2026-11-05: 127.83373195838928USD
- 2026-11-06: 105.16277468009949USD
- 2026-11-07: 110.09913955581665USD
- 2026-11-08: 104.71034916824341USD
- 2026-11-09: 103.63085522460938USD
- 2026-11-10: 103.77123855560302USD
- 2026-11-11: 103.94234284378051USD
- 2026-11-12: 103.6227216531372USD
- 2026-11-13: 115.25694179512024USD
- 2026-11-14: 107.6952642677307USD
- 2026-11-15: 110.6259379522705USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 150 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Activities
Swimming pool
Pool outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Family room
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Services
Business centre
Dry cleaning
Housekeeping
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite