Is parking available at the property?

Parking is available and is wheelchair accessible. Specific details about the type of parking (private/public, on-site/off-site, covered/uncovered) are not provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a maximum fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle service is available 24 hours.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities including limited wheelchair access, well-lit paths to entrances, and accessible public washrooms. There are also assistive listening devices available and wheelchair-accessible meeting spaces/business center.

What is the location of the property in relation to key landmarks?

The hotel is located in Jacksonville (Northside), within a 10-minute drive of Jacksonville Zoo and Gardens and UF Health North. It is approximately 1 mile from River City Market Place and 3.8 km from Jacksonville International Airport (JAX).

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from March to October.

What are the policies for guests staying with children?

Up to 2 children aged 13 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for specific requests regarding additional bedding.

Comfort Suites Jacksonville Airport Hotel

Average nightly price at Comfort Suites Jacksonville Airport by month, last 12 months (USD)
Month	Average price
January	US$106
February	US$101
March	US$112
April	US$98
May	US$95
June	US$90
July	US$93
August	US$92
September	US$95
October	US$99
November	US$111
December	US$94

What guests think

Across reviews of Comfort Suites Jacksonville Airport, travelers highlight convenient airport access with shuttle service and generally friendly staff, but note dated, renovation-affected facilities, recurring smoke or musty odors, inconsistent cleanliness, and room maintenance issues like unreliable air conditioning.

Breakfast is frequently described as decent to good with options, though some found it limited or cold. The setting offers nearby restaurants and interstate access, while a few guests reported noise and uneasy activity around the property. Expect a practical airport stopover with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient; several reviews note ongoing renovations and occasional out-of-order amenities (e.g., vending, luggage carts). Pool conditions were inconsistent, with closures or cloudy water reported.

Related guest reviews

4

Valaree

14 Jun 2024

·

Pool was green and cloudy - manager said it was from rain the day before, but I've owned pools in Florida - this was simple neglect and they kept the pool open for anyone who didn't know better. Breakfast was gross and inedible. Area around the hotel was not very safe.

10

Josh

2 Feb 2025

·

Stayed 1 night

Big Rooms, 24/7 Airport Shuttle, Very Clean

10

sandra

16 Jul 2025

·

Stayed 1 night

Very convenient having shuttle service to and from the airport.

6

Kimberly

26 Jul 2025

·

Stayed 1 night

Ok. Nothing special. Only one person working on this Friday afternoon. Nothing to eat/snacks. Even vending machines are out of order. Only thing they had were cheap fudge cicles- for $3.50 ea!!

6

Teresa

24 Jun 2025

·

Stayed 1 night

It was okay. Lots of years since last refresh. A place to have a clean safe place sleep. The pool had a lot to be desired. Although I'm sure kids would still love it. The breakfast buffet was decent. Several options was kept tidy and fresh.

10

Luis

5 May 2025

·

Stayed 1 night

Good hotel and have a airport transportation

6

Nilsara

5 May 2024

·

Stayed 1 night

They had construction work every where dusty and noise

2

lewis

17 Mar 2024

·

Stayed 1 night

pool was closed ....room was advertised with pool facilities !!!

10

Robin

16 Jan 2024

·

Stayed 2 nights

Everyone nice good breakfast shuttle to airport

6

Bonnie

1 Apr 2025

·

Stayed 1 night

Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: while some rooms were clean, many noted smoke or musty odors, stains, and roaches; there was also a bedbug report.

Related guest reviews

6

Angel

27 Dec 2025

·

Stayed 1 night

Hallway and rooms smells like smoke. Breakfast is cold.

2

Stephanie

15 Feb 2025

·

Stayed 1 night

Whole hotel smells like smoke. There are numerous stains all over the floor, and the tub is disgusting.

4

Kristen

26 Jan 2025

·

Stayed 1 night

I found three live roaches in the first room. I found another live roach the following morning in the second room. Truly gross. There is also a strong smell of a mix of air freshener and pot. I would avoid this hotel.

6

Amy

17 Aug 2025

·

Stayed 1 night

Our bathroom had cockroaches that we found in the middle of the night. So disgusting! The hairdryer did not work. The traffic could be heard from our room. There were two guys sitting outside next to their car right outside our hotel window. They had the music cranked up in their car, they were vaping and intimidating. I have no idea why the hotel staff would allow them to do that there. If I had pulled into the parking lot to inquire about a room, I would’ve turned around and left because of their presence.

10

JACK

8 Jun 2025

·

Stayed 1 night

Clean and comfortable.

8

Damaso

4 Aug 2024

·

Stayed 1 night

Everything was fine, but the room despite being clean had a strong moisture smell.

2

Wayne

27 Dec 2025

·

Stayed 1 night

Ac did not work. Was not very clean.

8

Lydia

17 Feb 2025

·

Stayed 1 night

Hotel was ok, but smelled like mold.

4

Karla

27 May 2025

·

Stayed 3 nights

Liked location. Hotel was old and smelly. Rooms and furnishings need overhaul.

2

Raquel

3 Sept 2024

·

Stayed 1 night

Not again. Woke up middle of the night itching to found bedbugs in our beds. Got moved to a room which had an air circulator fan and smelled moldy. By 2:39 in the morning we got moved to a more normal room.

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Rooms

Some guests found rooms spacious and comfortable, but decor feels dated and recurring issues include unreliable or noisy A/C, broken fixtures or locks, poor blackout curtains, and uncomfortable sofa beds. One stay noted open (unsecured) Wi‑Fi.

Related guest reviews

6

Eileen

11 Jul 2024

·

Stayed 1 night

Stifling heat and the A/C wasn’t working properly. The room was so humid the carpeting felt damp!

4

Duane

12 Sept 2025

·

Stayed 2 nights

Barking dogs throughout the night, no water pressure in the shower, pillows needed to be retired and replaced, AC cycled on and off constantly front desk, staff tried to be as accommodating as possible price and location was good

6

Dianne

20 Aug 2024

·

Stayed 1 night

The room was clean and beds were very good. The lock on our door was broken, and also things were missing in the bathroom. Limited towels, no tissues, toilet paper holder broken.

10

Steve

24 Jul 2024

·

Stayed 1 night

This was a quick overnight stay after flying into Jacksonville airport. It is very convenient to the airport and surprisingly didn't have aircraft flying over all night. Which is often a tradeoff for hotels so close to airport. Staff was very kind and helpful at checkin/checkout as well as a question I had. The room was comfortable, clean and spacious. Hotel shows a little age on it but not terribly dated as some can be. Only slight knock on the room was (as is often the case) the pull-out couch was very uncomfortable for anyone larger than a small child. We did not take advantage of the breakfast so can't speak to it's offerings or quality. Overall, a great place to get a night's sleep on your way to or from the airport.

10

Marlin

2 Oct 2024

·

Stayed 1 night

Small tv...but wonderful experience ...super clean Super duper comfortable beds....

4

Jay

28 Oct 2024

·

Stayed 2 nights

Curtains could not be closed, so light streamed into the room all night. Sink faucet in bathroom leaked, water standing on countertop. Bed was okay, but felt sticky, either because sheets weren't clean or room humidity, not sure which. We got so little sleep that we left after one night even though we had paid for the second. The reviews on hotels.com are usually reliable, but this was a serious miss. It'll be a long time before I trust hotels.com reviews again. This hotel was rated 8.4, I would rate it about 3.4.

6

Brandi

30 Jun 2024

·

Stayed 3 nights

My only complaint about this stay was my room. The air conditioner didn’t work and it was too hot in the room. Our tv cable didn’t connect very well and we kept losing signal and the tv would go in and out.

10

Karen

3 Sept 2025

·

Stayed 1 night

Room was very comfortable and bathroom newly remodeled. Stay was quiet and pleasant.

8

Nina

7 Jun 2025

·

Stayed 3 nights

Convenient Location & Great Staff, But Room for Improvement I recently stayed at Comfort Inn & Suites near Jacksonville Airport with my family. The location is super convenient—surrounded by other hotels and restaurants, and everything was within walking distance, which made things easy with small kids in tow. We booked through Expedia, which ended up being a bit pricey compared to what my mom paid for the same dates—her rate was about $200 less. When I asked the front desk if anything could be adjusted, I was told nothing could be done since the booking was made through a third party, which was a bit frustrating. When we arrived, the first room we were given was a bit rough: the couch had noticeable stains, and one of the queen beds had the mattress and box spring directly on the floor. Definitely not ideal for a family. However, the front desk staff was very responsive and immediately moved us to a much better room that was more in line with what we expected. Despite the rocky start, we ended up enjoying our stay. The staff was truly pleasant and respectful throughout. If you’re looking for a convenient place near the airport with helpful service, this is a solid option—just double-check your booking rates!

8

Larry

9 May 2024

·

Stayed 1 night

Clean and well maintained. Disappointed that did nto have secure Wi-Fi, only an open Wi-Fi that could have led to easy hacking.

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Service

Staff are often friendly and helpful, with quick room changes and shuttle assistance. However, multiple guests reported overbooking or cancellations, slow or unhelpful front desk interactions, and check-in problems.

Related guest reviews

4

Lisa

23 Aug 2024

·

Stayed 1 night

The air conditioner was leaking. The entire area, about from the wall air conditioner to the bed was wet. The front desk clerk was no help. Her reply 'I will tell the manager".

10

Santiago

5 Apr 2025

·

Stayed 1 night

Fast checkin and checkout

8

Jane

19 Dec 2025

·

Stayed 1 night

Courteous morning staff and real close to the airport. Thank youbthe gentleman that took usntonthe airport, assisting with luggage

2

Jeremiah

27 Oct 2024

·

Stayed 1 night

We arrived at the hotel around midnight and checked in. The woman insisted on checking in another customer behind us before escorting us to our room to manually unlock it. We got there and as she was trying to get in, a voice from inside got upset that someone was trying to get into her room while she was sleeping. We then went back to the desk and were assigned another room. We got to the room and it was one bed, I booked two wheels for two adult men. I went back to the desk, now a little upset. We were now assigned a third room, after being told I need to learn how to be patient. Finally after 30 minutes or so we arrived at a room that smells horrible, was about 80 degrees and had stains on the carpet and furniture. BIG mistake booking here. Enjoy my money, never again!!

2

LEEANN

15 Oct 2024

·

Stayed 3 nights

Made a reservation days prior to a hurricane impacting my area. I had plenty of options at the time of places to stay and chose this hotel. They called me the day we were evacuating while we were in the car driving there, 2 hrs away, to tell me they were overbooked. A large group that had been staying there decided that day to extend their stay. I made my reservation before they decided to extend their stay, yet mine gets canceled. I was furious and this added so much more stress to an already stressful time. There were no other hotels left in the area for us to stay at because they canceled on me with such short notice 2 days before a major hurricane. I had prepared well in advance to ensure we had a comfortable place to go, then they do that to me!

10

Raja

24 Dec 2025

·

Stayed 1 night

Friendly staff. Good breakfast options

8

Nina

7 Jun 2025

·

Stayed 3 nights

Convenient Location & Great Staff, But Room for Improvement I recently stayed at Comfort Inn & Suites near Jacksonville Airport with my family. The location is super convenient—surrounded by other hotels and restaurants, and everything was within walking distance, which made things easy with small kids in tow. We booked through Expedia, which ended up being a bit pricey compared to what my mom paid for the same dates—her rate was about $200 less. When I asked the front desk if anything could be adjusted, I was told nothing could be done since the booking was made through a third party, which was a bit frustrating. When we arrived, the first room we were given was a bit rough: the couch had noticeable stains, and one of the queen beds had the mattress and box spring directly on the floor. Definitely not ideal for a family. However, the front desk staff was very responsive and immediately moved us to a much better room that was more in line with what we expected. Despite the rocky start, we ended up enjoying our stay. The staff was truly pleasant and respectful throughout. If you’re looking for a convenient place near the airport with helpful service, this is a solid option—just double-check your booking rates!

10

Andrew

3 Apr 2025

·

Stayed 1 night

Very nice staff and accommodating

8

Jennifer

23 Mar 2025

·

Stayed 2 nights

It wasn't a bad experience but they called me about an hour before check in to tell me they over booked the hotel, lucky only one of our rooms had to be changed and still fit all of us. But with that, it had to be smoking rooms and we aren't smokers.

6

Bonnie

1 Apr 2025

·

Stayed 1 night

Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.

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AI-generated summary based on recent guest reviews

Location

Very convenient to Jacksonville Airport and near dining and shops. A minority mentioned people loitering or safety concerns, and some traffic noise reached rooms.

Related guest reviews

8

Jane

19 Dec 2025

·

Stayed 1 night

Courteous morning staff and real close to the airport. Thank youbthe gentleman that took usntonthe airport, assisting with luggage

8

Bill

29 Mar 2025

·

Stayed 1 night

Just spent one night here due to an early flight. Very convenient for car rental drop off and getting on airplane. Had several nice food option nearby.

8

Kevin

6 Feb 2024

·

Stayed 1 night

The location was good. It allowed me to stay with the area ofmy intended places i wanted to visit. Plus it was affordable.

6

Amy

17 Aug 2025

·

Stayed 1 night

Our bathroom had cockroaches that we found in the middle of the night. So disgusting! The hairdryer did not work. The traffic could be heard from our room. There were two guys sitting outside next to their car right outside our hotel window. They had the music cranked up in their car, they were vaping and intimidating. I have no idea why the hotel staff would allow them to do that there. If I had pulled into the parking lot to inquire about a room, I would’ve turned around and left because of their presence.

10

Keely

20 Jul 2025

·

Stayed 1 night

Very pleasant stay. Right by the airport!

6

Thomas

9 Dec 2024

·

Stayed 2 nights

The people hanging around the property

10

James

15 Apr 2024

·

Stayed 1 night

Safe Aera, Clean

8

Laurie

18 Mar 2025

·

Stayed 1 night

Close to the airport and restaurants. Pet friendly.

6

Bonnie

1 Apr 2025

·

Stayed 1 night

Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.

2

Ana

26 Jan 2025

·

Stayed 1 night

As soon as we entered to the lobby we were received with a strong scent that irritated our throat and we started to cough. The property is old. The carpet in the room had a big red spot. The room smelled like cigarette. The location is kind of unsafe. We couldn’t sleep at all. I don’t recommend this place.

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AI-generated summary based on recent guest reviews

Dining

Breakfast generally ranges from okay to good with hot options and variety, though several guests found it disappointing or cold.

Related guest reviews

4

Valaree

14 Jun 2024

·

Pool was green and cloudy - manager said it was from rain the day before, but I've owned pools in Florida - this was simple neglect and they kept the pool open for anyone who didn't know better. Breakfast was gross and inedible. Area around the hotel was not very safe.

6

Angel

27 Dec 2025

·

Stayed 1 night

Hallway and rooms smells like smoke. Breakfast is cold.

6

Corbin or Tonya or Albyn

23 May 2025

·

Stayed 2 nights

The a/c didn’t seem to work, no bed sheets for sofa bed. Breakfast was amazing.

10

SHARON

26 Dec 2025

·

Stayed 1 night

The room was for the most part clean. The bathroom needed a little more care. Breakfast was great and the sleep was great.

10

Lawrence

15 Dec 2024

·

Stayed 1 night

This property was reasonably priced, quiet, very clean and had a nice breakfast with choices like waffles, omelets, sausages, biscuits, hard boiled eggs, cereals, and various breads, including bagels. Also offered apples. Choice of apple or orange juice. I would definitely stay again.

8

Rosa

23 Aug 2024

·

Stayed 3 nights

The hotel is clean, quiet and safe. The breakfast was good and the lady was very kindness. Also, Maggie is amazing

10

craig

13 Apr 2023

·

Stayed 2 nights

My room represented what I had requested online — 2 queen beds in a standard size room. The breakfast buffet was ample, and the choice of different types of coffee was a bonus. My husband likes “bold” coffee and I prefer “medium” roast. It was a nice addition to a regular breakfast buffet. Registration and checkout were both uncomplicated.

6

Teresa

24 Jun 2025

·

Stayed 1 night

It was okay. Lots of years since last refresh. A place to have a clean safe place sleep. The pool had a lot to be desired. Although I'm sure kids would still love it. The breakfast buffet was decent. Several options was kept tidy and fresh.

10

Raja

24 Dec 2025

·

Stayed 1 night

Friendly staff. Good breakfast options

6

Bonnie

1 Apr 2025

·

Stayed 1 night

Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $103	10 $100	11 $100	12 $100	13 $91	14 $91
15 $89	16 $98	17 $98	18 $98	19 $98	20 $98	21 $91
22 $89	23 $93	24 $94	25 $92	26 $98	27 $98	28 $98
29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $100	3 $90	4 $90	5 $90
6 $91	7 $94	8 $93	9 $97	10 $93	11 $91	12 $91
13 $98	14 $92	15 $95	16 $86	17 $93	18 $91	19 $91
20 $89	21 $93	22 $92	23 $92	24 $93	25 $90	26 $91
27 $97	28 $94	29 $109	30 $100	31 $97

Comfort Suites Jacksonville Airport

Prices for Comfort Suites Jacksonville Airport

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds (Upgrade)

Suite, 1 King Bed with Sofa Bed (Upgrade)

Suite, 2 Queen Beds

Suite, Multiple Beds

Suite, 1 King Bed

Guest reviews of Comfort Suites Jacksonville Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Jacksonville Airport

Prices for upcoming dates