Name: Grand Hyatt Scottsdale Resort
Address: 7500 East Doubletree Ranch Road, Gainey Ranch, Scottsdale, Arizona, United States of America, Scottsdale, Maricopa County, US
Price range: US$355–US$1,496 per night
Rating: 8.78

What guests think

At Grand Hyatt Scottsdale Resort, guests consistently praise the beautiful grounds, refreshed pool complex, and welcoming staff, while many also report extensive ongoing renovations that bring noise, detours, and temporary closures affecting common areas, amenities, and several on-site outlets.

Rooms are generally updated, spacious, and comfortable with pleasant views, but several reviews cite paper-thin walls, occasional AC or noise disturbances, and a few layout or furnishing gaps. Food feedback is mixed, with some enjoying tasty meals and breakfast while others found limited outlets during construction, slow service, or higher-than-expected prices for dining, parking, and cabanas. Expect an attractive resort with warm service; confirm renovation scope and amenity availability for your dates.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests love the expansive, newly updated pools and attractive grounds. Ongoing renovations have closed or limited the spa/gym and several outlets, made wayfinding awkward, and added extra costs or frustrations like parking fees and pricey cabanas.

Related guest reviews

8

Tara

4 Aug 2025

·

Stayed 2 nights

The downsides of this large resort for us were the parking/parkingfees, dining and pricing of food and beverages. The 24 hr mini-mart was a nice convenience but the prices were pretty high also. The Blais Tiki Taka restaurant was disappointing. The food was just ok but the service was slow and awkward. Items came out in strange order and timing. The best food we had was appetizers at the lounge but the price of a beer seemed very high. Our stay was only a couple of nights with final night on Friday and it was already evident it was going to be a lot busier and more noise with kids running around.

6

robert

29 Jul 2024

·

Stayed 2 nights

Expedia failed to tell us that the whole hotel was under construction elevators were not working, had to lug all of our luggage up three flights of stairs only banquet halls used as restaurants were open Thankfully pools were in working order and were awesome

8

jay

26 Jun 2025

·

Stayed 3 nights

Friendly staff and nice amenities. Very large pool with Shepherd area for adults only. Biggest complaint is the price they charge for cabanas. $750 for small and $1000 for a large per day. I was in Hawaii and only spent $150 for a cabana on the beach for a day. Other than that very nice facility.

8

Sarah

22 Nov 2024

·

Stayed 3 nights

This will be a beautiful property when its finished. Unfortunately, it was still under construction when we visited so there were very limited dining and bar options. Large common areas in the lobby, grounds, and restaurants were off limits. Super disappointing. We really enjoyed the spa and the pools.

8

Lindsey

22 Jul 2024

·

Stayed 2 nights

We LOVE this hotel BUT it is currently very, very under construction. As of July 2024, the ENTIRE lobby is under construction and completely closed. You have to check in at a make shift lobby, then go up an elevator, over and to another elevator and down to get to the pool. The restaurants are closed and they have one makeshift one in the ballroom area, and a very minimal convenience store. The Jack hammering is loud and impossible not to hear from your room. The wonderful staff did everything they could to make up for it and their attitude and kindness was so impressive given the disruption they have to face. I hope Hyatt is giving them a beach vacation at their property when this is over. I don’t know how the staff is living with it. So if you stay, know that you’re getting pretty much just the pool experience and you’ll lacking any other hotel amenities. They said it should be done by winter 2024.

6

Tarnesha

23 Jul 2024

·

Stayed 3 nights

Overall, my hotel experience was decent. On the positive side, the front desk and pool staff were fantastic and very accommodating. I really enjoyed my room, which was spacious and lovely. However, there were some drawbacks. The adult pool was quite warm, and I would have preferred a cooler temperature. Additionally, the pool bars could really benefit from having misters to help with the heat; it would make a significant difference. I also wish I had known that the gym and spa were closed for renovations until August, as I might have chosen to reschedule my stay. I faced issues with room service; I tried calling multiple times to order food but received no response, which forced me to eat out during most of my visit. Lastly, the construction noise, especially at 6:30 a.m., was quite bothersome. I would have appreciated being able to sleep in a bit longer. If you're considering booking during the construction period, be aware that the spa and gym will be closed, and there is a lot of ongoing work.

10

Tova

22 Jun 2025

·

Stayed 1 night

Hotel was amazing. Staff were friendly,the rooms were clean and spacious. The pool was by far one of the best pools I've been to here in Scottsdale. Will definitely be back!

8

James

25 Jul 2025

·

Stayed 1 night

My wife stayed here on this trip. These are her words. The staff was great and on top of things. But……The hidden fees are disgusting. Being charged $20 to self park? Really? The lack of shade around the property is noticeable, especially in the summer heat.

6

James

4 Sept 2024

·

Stayed 1 night

New pools are fantastic. Remodeled rooms are very nice. Renovation of lobby, restaurants and many hallways were a major inconvenience and unsightly. Basically, a nice pool with a clean room hidden on a construction site.

10

Jess

15 May 2023

·

Stayed 1 night

We love this property! There’s a beach with sand that’s great for the kids. A water slide! A pool for just adults.

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Cleanliness

Many reviews describe very clean rooms and well-kept grounds. Others cite lapses tied to construction or upkeep, including dirty elevators/floors, isolated room issues (e.g., dirty bedding, moldy pillows, bugs), and occasional slow restocking.

Related guest reviews

4

Carnatie

30 Sept 2024

·

Stayed 2 nights

This property was under construction, and we were not informed. In the profile for the reservation, it stated there were four restaurants at this hotel. There was only one open during our entire stay. The elevators were dirty from construction. With the construction workers using them. The floors were dirty. The spa pool and the pond were green with algae. It was horrible I got bit by a bug at the spa pool. No live entertainment as they’ve had in the past. This trip was not what I paid for or expected. I feel you (Hotels.com) and the hotel Hyatt should have been upfront. I feel Hyatt was negligent for withholding this information for not Informing their guest of there construction. And notifying 3rd party rentals of what condition the hotel was in. I tried to upload photo it would not let me. You can send a link and I can send them.

10

Andrés

23 Jul 2025

·

Stayed 3 nights

Very clean , outstanding pools and beautiful landscape over all 10/10 will be coming back soon

6

Dekira

1 Jun 2025

·

Stayed 3 nights

I loved the design of the property. Very beautiful resort style and overall my stay was enjoyable. The best highlight would be the pool and the friendliness of the resort employees! However, there were some things I did not like . I did not like that I was not made aware of property renovations before coming regarding the elevator. That was down my entire stay and I had to walk up flights of stairs. Which was very inconvenient. Housekeeping was very slow cleaning and restocking. The food was okay.

4

Mariamma

4 Mar 2024

·

Stayed 4 nights

Rooms were stuffy, no ventilation. Moldy pillows.

10

JENNIFER

5 Jul 2024

·

Stayed 2 nights

Kid friendly We had a nice stay. Although we had a little bug issue in the room. Everyone had fun and enjoyed the resort.

10

Christopher

14 Jun 2025

·

Stayed 1 night

The staff was very friendly, the hotel was beautiful, and our room was very clean amd comfortable.

6

traci

18 Apr 2023

·

Stayed 4 nights

One of our beds was not clean and had some thing in it that was disgusting. The staff took great care of us and tended to the situation immediately.

10

elma

16 Aug 2025

·

Stayed 4 nights

Great food and service very clean

6

Liliane

26 Feb 2024

·

Stayed 2 nights

I was very disappointed with the hotel. It was in a run down condition. There seems to be construction going on in the pool area. The fountains were totally turned off. The carpets looked dirty and old, so were the showers. Too expensive for the condition it’s in.

10

John

18 Jul 2025

·

Stayed 4 nights

Beautiful upscale hotel. Very clean and recently updated. Staff extremely friendly and valet is worth the price. Views are amazing from center balcony rooms.

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Rooms

Rooms feel updated, spacious, and comfortable with pleasant views for some. Several guests report thin walls and noise transfer, occasional AC or layout quirks, and a few comfort complaints about beds.

Related guest reviews

2

Loren

24 Aug 2024

·

Stayed 1 night

Pools was excellent for kids, but the bed was uncomfortable, kept waking up from back hurting. For and $300 night resort I figured y’all would have an nice comfortable bed

10

Judith

17 Jul 2025

·

Stayed 2 nights

My granddaughter and I had a wonderful time. The only comment I have is that there was no place to sit in the room. A chair in the corner would have mad all the difference.

6

Kelly

27 May 2024

·

Stayed 2 nights

The walls were so thin, we could hear toilets flushing, children crying, and people talking. Also, the AC seemed to turn off at night making the room unbearably hot.

10

Kimberly

13 May 2024

·

Stayed 3 nights

Great stay, really nice room with a courtyard view, very comfortable beds, nice and new bathroom fixtures. Felt like there was plenty of space to spread out a the pool- pool side servers were excellent. Look forward to returning after they've completed their renovations. All were extremely accommodating, while renovation was in progress. Could not hear any construction noise while in our room. Very considerate.

8

Nicole

6 Sept 2025

·

Stayed 3 nights

The resort amenities were great! We loved the pools and the grounds. The only issue is the walls are paper thin! We could hear the ice maker like it was in our room, we could hear neighbors conversations through the walls.

10

Tova

22 Jun 2025

·

Stayed 1 night

Hotel was amazing. Staff were friendly,the rooms were clean and spacious. The pool was by far one of the best pools I've been to here in Scottsdale. Will definitely be back!

10

Mia

12 Sept 2025

·

Stayed 2 nights

Overall the stay was amazing! Absolutely beautiful resort. However, the walls are paper-thin. We heard doors slamming in the hallway all night/morning.. you could hear your neighbors sliding door opening.. was woken up by our neighbor showering early in the AM...yes...water!! That's how thin the walls are! Outside of this complaint, truly an amazing resort with unforgettable views.

8

Christina

6 Jul 2025

·

Stayed 3 nights

Nice pool area. Rooms were nice.

8

Youri

22 Jun 2024

·

Stayed 2 nights

Grew up in the area and went here as a child. Never stayed in the resort until now going back from a visit. We thankfully were there over the weekend because as we checked out on Monday construction was going on and thankfully it wasn’t during the weekend. The pool area was fantastic. Lots of different options. We were given an updated room which faced the entry courtyard. It was nice and quiet. Though I couldn’t say very private as it faced the other rooms on the other side. The room had some common sense issues though. Whoever designed it was either a man or lacked any logic. There were no towel hooks near the bathtub/shower. There was a partition wall for the toilet with towel bars there but you had to step out of the tub and walk a few steps. I hope management can consider making this easy fix for future guests. Would otherwise definitely recommend if the remodeling ends soon and you don’t go during the week.

10

John

18 Jul 2025

·

Stayed 4 nights

Beautiful upscale hotel. Very clean and recently updated. Staff extremely friendly and valet is worth the price. Views are amazing from center balcony rooms.

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Service

Service is widely praised as friendly and proactive across departments. Some guests experienced slow or unresponsive moments, such as delayed check-in, missed poolside attention, or unanswered room-service calls.

Related guest reviews

10

Carin

24 Aug 2025

·

Stayed 1 night

The staff at the lobby bar were exceptional. Particularly Andrew and Stephen. Omar the bar back was a delight as well. The grounds are immaculate and the facility is beautiful. Renovations are very nice.

10

Natalie

2 Jan 2025

·

Stayed 1 night

Check in was terrible. We were not notified our room was ready until after 6 pm after checking in with the concierge 3x. But on a positive note Arron Culver stepped up and took care of us! He got us drinks and helped us to our room and took extra care of us at the pool. Was hoping for a New Year Eve activity for the kids but they didn’t have one. Rock wall & Playground & Camp Hyatt were not functioning. So disappointed because when we made our reservation these amenities were listed. But Nikki from activities stepped up and brought some fun crafts for my kids to do when they were taking a break from the pool, Breakfast was wonderful!! And I needed milk for my toddlers at night & the restaurant happily filled their bottles with milk!! Overall we had a great stay! Rooms were gorgeous!

10

Robert

16 Jun 2024

·

Stayed 1 night

Gainey Ranch was a very nice and well maintained hotel. It was a bit short on places to eat in the hotel but there are many restaurants nearby. I don’t know what we did, but it seemed the pool servers were avoiding us. The would serve people around us but would walk past us without saying anything to us. It happened for the two days we were there. No worries, the bar staff were very nice.

10

devorah

29 Aug 2025

·

Stayed 1 night

A wonderful stay and exceptional staff throughout the property.

6

Andrea

6 May 2025

·

Stayed 3 nights

It a very nice property . But , it seems under staffed . Tried to call for room service and they never answered.Same with one of there restaurants. I tried to cancel our reservation and no one picked up. Additionally. There market didn’t have any choices in bottled waters . Only there glass Sedona water .

2

asya

21 Apr 2024

·

Stayed 1 night

Our stay was not great! They were under construction so only 1 restaurant was open. We were at the pool for 4 hours and no one came to wait on us.

10

Jessica

28 Aug 2024

·

Stayed 1 night

The staff here went above and beyond for us. This time of year is off-peak so we had the pool complex mostly to ourselves & that was amazing. The food & drinks were delicious, service was impeccable, and our room was very high end with Balmain toiletries. Very pleased!

10

Jennifer

11 Nov 2024

·

Stayed 3 nights

Recently updated, this (now) Grand Hyatt was terrific. Even at full capacity it never felt crazy busy - lots of room at the pools. They were on tail end of a long reno so some food outlets not open. Rooms were big, clean and sunny. Nice Balmain products for those into amenities. Pools are great and kids will love the water slide. Food is good (menus are slightly limited vs something like JW or Fairmont). Service is AMAZING. From the poolside staff to front desk to valet, every single person was friendly and helpful. Best I’ve ever seen, including 5 stars (this is more 4 star).

6

Adam

11 May 2025

·

Stayed 1 night

Hotel is great but service not so much - complained that the quiet hours were not quiet at all and the front desk manager did nothing about it.

10

Jill Marie

26 Aug 2025

·

Stayed 4 nights

Beautiful, best staff ever and relaxing. We loved our stay there and plan on returning.

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Location

Convenient for Scottsdale attractions, dining, and shopping according to several guests. Off-site options are easy to reach when on-property venues are limited.

Related guest reviews

8

Robert

3 Mar 2024

·

Stayed 5 nights

Great looking property in a great location. Subpar food and food service Valet is trying but has a new app…it doesn’t work

10

Richard Hosea

5 Apr 2025

·

Stayed 3 nights

Quite comfortable and convenient to dining options

10

Robert

16 Jun 2024

·

Stayed 1 night

Gainey Ranch was a very nice and well maintained hotel. It was a bit short on places to eat in the hotel but there are many restaurants nearby. I don’t know what we did, but it seemed the pool servers were avoiding us. The would serve people around us but would walk past us without saying anything to us. It happened for the two days we were there. No worries, the bar staff were very nice.

10

Malykee

12 Jul 2024

·

Stayed 1 night

This property has a lot of character. The staff was friendly and the atmosphere was exquisite. Definitely recommended others that are visiting AZ to come stay here. It’s close to the aquarium and other attractions and only 8 min driving distance from fashion square mall.

10

Terry

2 Jan 2025

·

Stayed 8 nights

Great location beautiful property

10

Arlette

2 May 2024

·

Stayed 1 night

Hyatt at Gainey Ranch is a lovely property. Great location. Resort is fantastic. Love!

10

Mark

11 Feb 2024

·

Stayed 1 night

Very accommodating staff...easy valet parking, great bar staff and easy check in. Located very close to all scottsdale activities

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Dining

Food feedback is mixed: many enjoyed tasty meals and breakfast, while others found outlets limited during renovation, service slow, and prices high. Room-service access was unreliable for some.

Related guest reviews

8

Robert

3 Mar 2024

·

Stayed 5 nights

Great looking property in a great location. Subpar food and food service Valet is trying but has a new app…it doesn’t work

8

Tara

4 Aug 2025

·

Stayed 2 nights

The downsides of this large resort for us were the parking/parkingfees, dining and pricing of food and beverages. The 24 hr mini-mart was a nice convenience but the prices were pretty high also. The Blais Tiki Taka restaurant was disappointing. The food was just ok but the service was slow and awkward. Items came out in strange order and timing. The best food we had was appetizers at the lounge but the price of a beer seemed very high. Our stay was only a couple of nights with final night on Friday and it was already evident it was going to be a lot busier and more noise with kids running around.

6

Justin James

4 Apr 2023

·

Stayed 4 nights

Great hotel! Awful food!!!

10

Steven

23 May 2025

·

Stayed 4 nights

Food was excellent. Gorgeous resort!

6

Andrea

6 May 2025

·

Stayed 3 nights

It a very nice property . But , it seems under staffed . Tried to call for room service and they never answered.Same with one of there restaurants. I tried to cancel our reservation and no one picked up. Additionally. There market didn’t have any choices in bottled waters . Only there glass Sedona water .

8

Penjor

9 Apr 2023

·

Stayed 5 nights

Good pool, great staff, good housekeeping, clean, nice grounds and property. Breakfast buffet at LoLoma is a good deal and they give you big togo boxes if you'd rather eat breakfast at the pool. Suite(Palm) doesn't have a door that separates the bedroom and the living room. No kitchenette, no microwave/ only mini fridge, it isn't ideal if you have small kids, you have to spend money on all meals at the hotel and don't have a way of reheating left overs. Pool staff is also great but the lunch food itself isn't worth the price. Most luxury hotels have good food at the pool even if it is pricy, that was probably the most dissapointing experience for our family personally.

10

Jessica

28 Aug 2024

·

Stayed 1 night

The staff here went above and beyond for us. This time of year is off-peak so we had the pool complex mostly to ourselves & that was amazing. The food & drinks were delicious, service was impeccable, and our room was very high end with Balmain toiletries. Very pleased!

10

Jennifer

11 Nov 2024

·

Stayed 3 nights

Recently updated, this (now) Grand Hyatt was terrific. Even at full capacity it never felt crazy busy - lots of room at the pools. They were on tail end of a long reno so some food outlets not open. Rooms were big, clean and sunny. Nice Balmain products for those into amenities. Pools are great and kids will love the water slide. Food is good (menus are slightly limited vs something like JW or Fairmont). Service is AMAZING. From the poolside staff to front desk to valet, every single person was friendly and helpful. Best I’ve ever seen, including 5 stars (this is more 4 star).

10

Stefanie Ann

17 Apr 2025

·

Stayed 4 nights

This was a gorgeous hotel! The moment we stepped in you just feel the luxury and amenities. Staff went above and beyond to accommodate any needs and wants. Everything was so well maintained. The ground was beautiful. Restaurants were so delicious. We barely left.

8

John

5 Jan 2024

·

Stayed 3 nights

Overall it was a great stay, but the property was under construction.l. Staff were conscientious about letting us know and working around it, but some facilities were not available. The only time we ate at the hotel, service was very slow, as a large wedding seemed to have staff overwhelmed. Great property,great location.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$453
February	US$631
March	US$637
April	US$671
May	US$479
June	US$340
July	US$189
August	US$193
September	US$321
October	US$534
November	US$511
December	US$376

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $480	17 $365	18 $366	19 $366
20 $355	21 $356	22 $417	23 $432	24 $434	25 $518	26 $522
27	28 $593	29 $1,496	30 $415

Su	Mo	Tu	We	Th	Fr	Sa
				1 $504	2 $527	3 $524
4 $560	5 $577	6 $585	7 $497	8 $515	9 $537	10 $512
11 $699	12 $577	13 $605	14 $497	15 $523	16 $535	17 $536
18 $492	19	20	21 $497	22 $518	23 $540	24 $555
25 $502	26 $650	27 $518	28 $505	29 $511	30 $511	31 $511

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (With Patio Firepit)

Room, 2 Queen Beds (Extended Balcony)

Room (Casita)

Room, 2 Queen Beds

Room, 2 Queen Beds, Mountain View

Room, 1 King Bed

Room, 1 King Bed, Mountain View

Room (2 Queen Beds with Sofa Bed)

Room, 2 Queen Beds, Courtyard View

Room, 1 King Bed, Accessible (Shower)

Suite (Palm)

Room, 1 King Bed, Patio (With Firepit)

Suite (Signature)

Suite (Hospitality)

Room, 1 King Bed, Accessible, Bathtub

Suite (Fountain Court)

Room, 1 King Bed, Courtyard View

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Hyatt Scottsdale Resort

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Prices for upcoming dates