The Westin Palo Alto

Room service was like takeout, delivered in bags. Shower had no pressure. Plugs and chargers did not work. It’s not a well-maintained property.

Poor soundproofing, Trouble wit air conditioning. Breakfast not good for the price

Very comfortable and well managed.

They gave us early check-in, an amazing first floor room, and the pool and the hot tub were perfect. I loved the on-site Café and bar, and the location is walking distance to downtown Palo Alto.

Hotel was fine, bed was comfy, they had sugar free Red Bull and diet cokes in a little store downstairs, but no mini-bar. They have a little Starbucks too. This is a decent 1-2 day hotel if you’re in Palo Alto to do something. I booked it because I like hot tubs and it had one, but it didn’t look very appealing when I got there, although other people did use it. Parking gates weren’t working so you had to alert the staff inside through a call button each time you wanted to go in or out. They comped my parking ($20) so it was kind of a wash.