Name: Holiday Inn Redding by IHG
Address: 1900 Hilltop Drive, Hilltop, Redding, California, United States of America, Redding, Shasta County, US
Price range: US$109–US$199 per night
Rating: 7.63

What guests think

Reviews of Holiday Inn Redding by IHG describe an older, sprawling property undergoing renovations, where friendly staff and generally comfortable rooms are balanced by intermittent facility disruptions—especially closed or paid breakfast service—and occasional maintenance or noise issues.

Pool and hot tub feedback is mixed, and several guests mention elevator outages, long walks, or stairs between wings. Cleanliness ranges from very clean rooms to stained carpets or missed bathroom details. The location is convenient to the freeway and dining, though a few flagged area concerns. Expect a convenient stopover with helpful service, but check renovation status and dining availability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations and the sprawling layout affect usability: guests report elevator outages or long stair routes, mixed pool conditions, and a frequently inoperable hot tub. EV charging is unreliable for non-Tesla vehicles, and parking is ample.

Related guest reviews

6

Sherrie

11 Jul 2024

·

Stayed 1 night

The hotel is pretty good. Hallway carpets are worn and some door frames need touching up but the room was clean and spacious. The biggest criticism is with the EV chargers on site - the non-Tesla chargers do NOT work. There seems to be a dearth of EV chargers in Redding so when we saw that this hotel had chargers, we booked it. I know that the hotel itself is not responsible for the chargers but, the property owner should care that they don’t work - he’s not making any money off of them. We ended up charging at the ONE fast charger at the Target a mile away in the morning which delayed our departure.

6

Shannon

28 Jul 2025

·

Stayed 1 night

No breakfast at hotel. And this area not safe. Jacuzzi not working

4

Lars

12 Apr 2025

·

Stayed 1 night

Room was dirty. Used water and drink bottles. Surfaces in room dirty. This is my first neg review of a room in years. Elevator was non functional (we were told it was for the hotels renovation that we learned of on arrival) and no room on 1st floor so my biz partner and i had 2 rooms on 2nd floor. Two of 3 stairwells marked off limits apparently due to renovation. We only needed a single night on a biz road trip. Would not stay there again and Holiday inn lost its rep in my book. I know the need for renovation bit accomodate your guests. The fact my business partner was recovering from foot surgery didnt help.

6

Joan

9 Aug 2025

·

Stayed 2 nights

The room was comfortable but the bathroom door was broken. The pool was filthy. I ended up cleaning the pool myself using a plastic cup with holes punched in the bottom. My first hour was spent “scooping” out debris/dead bugs.

8

Kristen

27 Aug 2025

·

Stayed 1 night

Tesla charging stations in the parking lot. No breakfast.

8

WILLIAM

26 Sept 2024

·

Stayed 1 night

Large parking lot to accommodate trailers

10

Delia

7 Sept 2025

·

Stayed 1 night

had a very good stay. the accomidation was a great experience and my one thing was comfort, facility and safety. i loved the pool clean and comfortable water , however the spa looked a little green looking forward to using it on the next trip. directions were a hard to understand, however, to find help with directions was so warm and welcoming, they guided us to our destination. thank-you to the staff and behind the desk staff.

2

Brandon

23 Jun 2023

·

Stayed 1 night

Don’t stay here if you have an electric car and want to charge it. Or if you want to watch tv at night before you go to sleep. The electric charges were all down and because they are a third party vender the Holiday Inn people don’t care. And the tv would just randomly change to blue screen, then back to tv. The beds also needed replacing last decade.

8

Melissa

11 Apr 2025

·

Stayed 1 night

Check in was efficient. Elevator was broken, and they had no first floor rooms, which was unfortunate, as we were traveling with several bikes. Stairs were a little cumbersome- had to go up, make a sharp turn, then down. We managed; were cyclists :). I think the walls are thin- my husband and daughter were laughing and bantering a little just before bed, and our neighbors started banging on the wall. We’ve never had that happen before, anywhere. Shower pressure was amazing, hot water was HOT! No recycling that I could find on the property. They have a restaurant for breakfast- $12ish pp; we did not eat there. They did fill my bottle, which was great. Overall it was fine for a one night pass through. Beds and pillows were comfy

10

Alexis

22 Aug 2025

·

Stayed 1 night

I love the remodel! The space is sprawling, so if you’re in the back or upstairs expect a long walk. It’s faster from the parking lot.

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Cleanliness

Feedback is mixed: many note clean rooms, while others report stained or worn carpets, missed bathroom cleaning, overflowing outdoor trash cans, and occasional musty odors.

Related guest reviews

6

Sherrie

11 Jul 2024

·

Stayed 1 night

The hotel is pretty good. Hallway carpets are worn and some door frames need touching up but the room was clean and spacious. The biggest criticism is with the EV chargers on site - the non-Tesla chargers do NOT work. There seems to be a dearth of EV chargers in Redding so when we saw that this hotel had chargers, we booked it. I know that the hotel itself is not responsible for the chargers but, the property owner should care that they don’t work - he’s not making any money off of them. We ended up charging at the ONE fast charger at the Target a mile away in the morning which delayed our departure.

2

Diptee

1 Jul 2024

·

Stayed 1 night

Very old and worn down property with damp smell. AC not working. Staff meh. Extremely inconvenient inside. The elevator is on one end and room on other. Too many stairs so you have to lift all your luggage since you cannot push it up or down the stairs. Extremely disappointing property.

6

Gary

19 Jun 2025

·

Stayed 1 night

The bathroom did not appear to be cleaned, old wash clothes were still in the bathtub when we checked in. We were also told the rooms were recently remodeled, as the lobby was currently under construction. But, the bathroom in our room was not updated and the toilet did not flush all that well. It was a one night stay, which was fine, but not a place I would be happy to spend several nights at.

4

Patrick

6 Apr 2024

·

Stayed 3 nights

Nothing more to add...the property is very dirty and very dated.

8

Robert

27 May 2025

·

Stayed 3 nights

The trashcans around the property were full and overflowing the entire time we were there. The trashcans in the back parking lot stunk every time we had to go in the door.

8

Tracy

27 Jun 2025

·

Stayed 1 night

Very nice staff and very clean even with the remodel going on.

6

Haiyuan

22 May 2023

·

Stayed 1 night

Carpet needs to be replaced.

10

Raymond

17 Aug 2025

·

Stayed 1 night

Room was clean, bed comfortable.

6

Burnell

27 May 2023

·

Stayed 2 nights

The room was okay, refrigerator didn't work in one of our rooms. Carpet in room felt dirty and the hallway was disgusting dirty.

6

Leticia

22 Jul 2025

·

Stayed 2 nights

We were first sent to a room that hadn’t been cleaned. When we called to fix the problem, they wanted us to wait until someone could get there to clean it for us, when I asked if they could just switch us rooms they acted like there weren’t any to be switched to. As soon as I walked down to the lobby to figure the situation out, we had magically been switched to another room, and was even asked where on the property we wanted to stay. The rooms were clean enough. Carpets were a little dirty, as in stains. In our bathroom there were cobwebs and a little friend named charlotte who lived in it during our stay. Staff was nice enough.

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Rooms

Rooms are generally comfortable and often quiet, but decor feels dated in places and several report maintenance issues with HVAC, drains, or TVs, plus occasional thin-wall noise and patchy Wi-Fi.

Related guest reviews

4

david

25 Jan 2025

·

Stayed 1 night

Property was a little dated. Check in was not the best, not a very personable person to check me in. She was alone and seemed to be in a rush, even though I was the only one there. Got to the room and settled in for the night. I turned on the air conditioner/heater as I was going to sleep and boy was it noisy! I barely got any sleep, cause it would turn on and off and make big clinking sounds as it turned on and off. Got up at 5:30 and turned it off and just took a hot shower. So poor. The breakfast was basic, eggs were meh, the potatoes were not fully cooked. When I told the front desk clerk that I didn’t get any sleep cause of the bad heater, the response was, I’ll get maintenance to look at it, no sorry or anything. No recognition that it wasn’t a good stay. Will think twice before going to a Holiday inn again.

6

Christine

21 Jan 2025

·

Stayed 1 night

Clean, quiet and fairly priced. Could use an update in the room decor. Room was clean, but rather dark.

8

Wendy

12 Jun 2023

·

Stayed 3 nights

This motel is showing its age. It definitely needs some updating and maintenance.

10

Lori

10 Feb 2025

·

Stayed 1 night

Really comfortable room, and surprisingly quiet considering the close proximity tp the highway.

6

Cheng-Yan

12 Jul 2023

·

Stayed 1 night

Internet connectivity was very poor.

10

Jeffrey

12 Mar 2025

·

Stayed 1 night

The bed was comfortable, and it was very quiet.

4

Brandy

21 Aug 2025

·

Stayed 2 nights

My bathtub wouldn’t draib

2

Dinesh

19 Jun 2025

·

Stayed 1 night

I paid $200 for a premium room with bf. the room was nice but ac wasnt working and after a few hrs at around 10 pm i was given a normal room.There was also construction going on in the lobby and the paid breakfast was the same as the one which is included free in most hotels . Though they agreed to refund 15% back for the downgraded room, it wasnt worth the trouble. They should check if the amentities are working before the check in.

2

Brandon

23 Jun 2023

·

Stayed 1 night

Don’t stay here if you have an electric car and want to charge it. Or if you want to watch tv at night before you go to sleep. The electric charges were all down and because they are a third party vender the Holiday Inn people don’t care. And the tv would just randomly change to blue screen, then back to tv. The beds also needed replacing last decade.

8

Melissa

11 Apr 2025

·

Stayed 1 night

Check in was efficient. Elevator was broken, and they had no first floor rooms, which was unfortunate, as we were traveling with several bikes. Stairs were a little cumbersome- had to go up, make a sharp turn, then down. We managed; were cyclists :). I think the walls are thin- my husband and daughter were laughing and bantering a little just before bed, and our neighbors started banging on the wall. We’ve never had that happen before, anywhere. Shower pressure was amazing, hot water was HOT! No recycling that I could find on the property. They have a restaurant for breakfast- $12ish pp; we did not eat there. They did fill my bottle, which was great. Overall it was fine for a one night pass through. Beds and pillows were comfy

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Service

Service is frequently praised as friendly and helpful at the desk and restaurant, though a few guests experienced slow or confusing check-ins and inconsistent communication.

Related guest reviews

2

Ryan

20 Oct 2023

·

Stayed 1 night

Front desk said I had no reservations, then I showed her confirmation text. Then she said I have to hav confirmation email, which I then showed her. She took about ten minutes then said I already checked in to my room. I assured her I am not checked in. Although she already had my Id in hand. She called somebody's room and ask them if they were me. He obviously wasnt me, then she took another ten or so minutes and gave me the room. She was very willing and trying to get me to leave withouth checking in. It was late and i need to be up early, but I had to waste at least 20 minutes for a 2 minute check in. The next guest seemed to have similar issues and was being turned away when she also had a reservation.

10

Louis

12 Jul 2025

·

Stayed 1 night

Front desk staff (Cliff) so helpful, he made my day.

10

Alexis

2 Jun 2025

·

Stayed 1 night

I was impressed with the great service from the front desk. She was very friendly and super helpful. The rooms were clean and comfortable, and the location was really nice. I would definitely stay here again.

8

Elizabeth

2 Mar 2025

·

Stayed 1 night

Super friendly staff!

6

Mari

11 Feb 2025

·

Stayed 1 night

Nothing special about this hotel. Desk staff acted as if we were inconveniencing them by checking in. Rooms were average at best. They could use a good thorough cleaning.

10

Kimberly

9 Jun 2025

·

Stayed 3 nights

The staff was especially accommodating to our large group there for a weekend retreat. They went out of their way to serve us, and it was appreciated

10

Mindy

2 Mar 2025

·

Stayed 1 night

Was nice to have great staff!!

10

Victor

12 Jun 2023

·

Stayed 1 night

Great stay. The cooked breakfast was amazing as were the staff. Quiet location and Kelsey at reception was great.

10

Chedid

20 Aug 2025

·

Stayed 3 nights

They have a very friendly staff

10

Andrew

22 Jan 2025

·

Stayed 1 night

The check in process was a fantastic experience.

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Location

Convenient to I-5, shopping, and restaurants, with some venues walkable and attractions like Sundial Bridge a short drive; a few reviews raised concerns about the immediate area.

Related guest reviews

8

Linda

17 Oct 2025

·

Stayed 1 night

Nice Holiday Inn in a good area. Breakfast had a good variety of foods. Typical price for a Holiday Inn

10

Julie

19 May 2025

·

Stayed 1 night

Clean, comfortable, quiet with friendly staff. Centrally located property that's close to shopping and meal choices. Highly recommended.

6

Shannon

28 Jul 2025

·

Stayed 1 night

No breakfast at hotel. And this area not safe. Jacuzzi not working

8

david

1 Sept 2025

·

Stayed 1 night

Great hotel for a stopover in Redding. Some good restaurants walking distance. Cute little pool to cool down. Staff were nice and beds were comfy

10

Lori

10 Feb 2025

·

Stayed 1 night

Really comfortable room, and surprisingly quiet considering the close proximity tp the highway.

8

Jason

7 Aug 2025

·

Stayed 1 night

This property was just what we were looking for in a one night stay over so we could check out both Lassen NP and Burney Falls before we fly out from Sacramento.

10

Soraya

22 Jan 2025

·

Stayed 1 night

Great place, great location!

4

Anthony

29 Sept 2023

·

The property is undergoing renovations. The rooms are modest, including the quality of the bedding. Parking and access are not convenient to room location and the hotel is located directly off Hwy 5 with all of the back rooms on the freeway side. The lobby and dining areas are nice. Staff were both friendly and helpful. Skip this one, and anything along this corridor of town. This part of Redding is low rent.

10

Sara

15 Jul 2024

·

Stayed 1 night

Room was clean and comfortable. Quiet and slept well. Close to some good restaurants.

10

Rakesh

26 May 2024

·

Stayed 2 nights

A quiet and wonderful stay walking distance to amenities stayed with the family for two nights visiting Sundial Bridge only 5 minutes drive rooms clean environment breakfast is excellent exceptional staff thank you recommend to families

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Dining

Highly variable: some praised tasty cooked or buffet breakfasts and good service, while others found outlets closed, no breakfast available, extra charges, or uneven quality during renovations.

Related guest reviews

8

Linda

17 Oct 2025

·

Stayed 1 night

Nice Holiday Inn in a good area. Breakfast had a good variety of foods. Typical price for a Holiday Inn

8

Mark

20 May 2025

·

Stayed 6 nights

Overall good stay. Room was clean with all amenities we needed. Breakfast could use some help ... Eggs over done, biscuits hard from being in the warmer too long. Staff was very friendly and helpful.

8

RALPH

15 Mar 2025

·

Stayed 1 night

Breakfast was advertised as free but when we went downstairs to eat there were no plates and we were told breakfast would be $12.50. While we were eating, the front desk clerk came and said breakfast would be on them.

8

Kristen

27 Aug 2025

·

Stayed 1 night

Tesla charging stations in the parking lot. No breakfast.

6

Gary

8 Jul 2025

·

Stayed 1 night

Property under construction. Cafe closed, no breakfast, bugs in our room.

10

Patrick

5 Jan 2025

·

Stayed 1 night

What a great stopping point in Redding!!! Clean and comfortable. Large rooms. Exceptional hot breakfast. Lovely service.

10

Cherylynn

27 Dec 2022

·

Stayed 19,352 nights

I love that they actually cook you breakfast. The staff was very friendly and accommodating and the food was very good! We would definitely stay here again.

6

Stephanie

24 Jul 2025

·

Stayed 1 night

I blame Expedia for this. The hotel was going thru major renovation and there were no food services. We picked this place because we needed to get moving in the morning and were planning on having breakfast at the hotel. It is part of IHG and it was posted on their website, but I should not have to doublecheck services.

6

Marla

25 Aug 2025

·

Stayed 1 night

Just an ODD building - inconvenient with elevators for how large it is and also NO breakfasts offered on site - not a fan of this one

6

Jen

10 Jul 2025

·

Stayed 1 night

There was no bar, no restaurant and breakfast was not included. It was under construction and there was no mention of this when booking. When asked, no compensation would be provided either.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$118
February	US$120
March	US$125
April	US$144
May	US$139
June	US$128
July	US$135
August	US$144
September	US$145
October	US$145
November	US$127
December	US$108

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $132	16 $133	17 $128	18 $136	19 $131
20 $113	21 $120	22 $141	23 $169	24 $168	25 $199	26 $154
27 $123	28 $138	29 $150	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $147	2 $129	3 $128
4 $125	5 $124	6 $127	7 $140	8 $127	9 $128	10 $129
11 $117	12 $131	13 $121	14 $113	15 $121	16 $124	17 $124
18 $118	19 $113	20 $132	21 $118	22 $123	23 $124	24 $123
25 $110	26 $111	27 $113	28 $109	29 $114	30 $120	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed, Roll-In Shower (Mobility)

Standard Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Standard Room, 2 Double Beds, Roll-In Shower (Mobility)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Standard Room

Premium Room, 1 King Bed

Standard Room, 1 Double Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Redding by IHG

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Prices for upcoming dates