Is parking available at the hotel?

Parking is available on-site, and valet parking is offered for a fee of USD 38 per day. Limited parking spaces are available, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately USD 22 for adults and USD 10 to 11 for children. Weekday serving hours are from 6:30 AM to 10:30 AM, and on weekends, breakfast is available from 6:30 AM to noon.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Cleveland, just a 6-minute walk from Cleveland Clinic and a 14-minute walk from Severance Hall. It is also 0.7 miles from University Hospitals of Cleveland and 0.9 miles from Case Western Reserve University.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so guests may want to confirm directly with the hotel.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for a fee of USD 20 per stay and rollaway beds for a fee of USD 30 per stay. Availability may vary, and advance requests are recommended.

InterContinental Cleveland Hotel

Average nightly price at InterContinental Cleveland by IHG by month, last 12 months (USD)
Month	Average price
January	US$193
February	US$198
March	US$264
April	US$241
May	US$272
June	US$265
July	US$219
August	US$265
September	US$299
October	US$328
November	US$222
December	US$202

What guests think

At InterContinental Cleveland by IHG, reviewers highlight unbeatable convenience for Cleveland Clinic visits via the indoor skywalk, often praising comfortable rooms and generally clean spaces, while also noting mixed dining experiences.

Service feedback varies: many encounters are warm and helpful, but some guests report rude interactions, delayed check in, difficulty reaching the desk, or valet mishandling. Others mention dated decor, minor maintenance problems, or nighttime ambulance noise from the nearby hospital. Expect a highly convenient, hospital connected stay geared toward Cleveland Clinic visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is available, but experiences range from quick service to rude interactions and one report of an unlocked, unattended car.

Related guest reviews

6

Allison

10 Jun 2024

·

Stayed 1 night

Parked my car through valet. They asked if I needed my car for the next 2-3 hrs. Told them no. Got picked up by Uber a few hours later and while in the Uber car, we drove by my vehicle that was left parked in front of the hotel UNLOCKED! I hopped out, locked my car, then left in the Uber as we had dinner reservations to get to. I called the front desk repeatedly for over an hour as well as my friend calling and could not get a hold of someone. Finally someone picked up and they were able to transfer me to valet. They took my info down, said the valet manager would call me back. No call back from the valet manager over 2 hrs later, which required me to make another phone call to make sure my car was indeed parked securely in the hotel garage as was promised. This whole fiasco caused a lot of stress and pretty much ruined the first half of our night out. At checkout, I verified with the front desk that at least the $38 parking fee was comped and it was. No “I’m sorry” from the front, from the valet, anything. Other than this part of the experience, the room was nicely appointed and the concierge staff was friendly and helpful.

10

Tessie

19 Aug 2025

·

Stayed 4 nights

Our stay in Cleveland was really nice. The comfort at this location was amazing. Very quiet. Some of the workers were rude, but we didn’t let that take away from our vacation time. They do hold $75 each day that you stay, for incidentals, this was not mentioned prior to reservations. Just be aware. Valet was very quick, but rude. Very clean and quiet.

10

sarah

1 Oct 2024

·

Stayed 1 night

Wonderful hotel with clean, modern, spacious rooms. Courteous staff and quick valet services. Just steps off elevator to the Cleveland Clinic, perfect for early and multi day appointments. I won’t stay anywhere else on my regular visits to the clinic.

8

Harvey

29 May 2025

·

Stayed 1 night

Overall very nice. Aggressive valet driver not so much. Updated charging stations needed.

10

Niti

24 Sept 2024

·

Stayed 2 nights

The staff from beginning to the time we left the property were warm and eager to please and handle our needs. We also noticed. Kudos to The front desk staff, the housekeeper Khadija, the room service attendant and the staff at the C2 Bar and Lounge. Only wish there was a direct line (button on the in-room telephone) to the front desk - had to press a concierge button and then transferred. This was a mild issue not enough to lower the 5 star rating

2

Carol

5 Jul 2024

·

Stayed 3 nights

Great rooftop dining and views. Rooms in need of updating. Mattress completely collapsed and pillows should be thrown out. Unhelpful front desk staff and no concierge service. Valet attendant was great!

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Cleanliness

Many reviews call the hotel and rooms very clean, but several cite lapses such as missed housekeeping, a dirty bathroom or fridge, and occasional maintenance touch ups needed.

Related guest reviews

10

Diane

12 Jan 2025

·

Stayed 1 night

Extremely comfortable bed and nicely appointed room. My only negative was the need of a good touch up; The corridor walls need to be painted.

10

YOLANDA

13 Dec 2024

·

Stayed 5 nights

This is my second time staying here while visiting the Cleveland Clinic. The hotel location is very convenient especially when it’s cold you can just use the skywalk to the hospital. The hotel is beautiful and clean which I appreciate. The restaurants had delicious food and all the staff from the restaurant staff, room service staff to the housekeeping staff were all very welcoming. Everyone was welcoming exception for one lady at the front desk that wasn’t friendly. Every interaction with her came across as we were bothering her. She was not welcoming and never smiled. Other than this one lady the stay was delightful!

10

Tien

13 Jun 2025

·

Stayed 1 night

The hotel is very clean and the staff is awesome 👌

6

Clara

16 Dec 2022

·

Stayed 19,341 nights

My husband is a patient at Cleveland Clinic We have been staying at the Intercontinental once or twice a year, for at least 20 years. Housekeeping hasn't gone to their pre pandemic level. Had to call for housekeeping services like replacement of glasses, coffee mugs, coffee, and cleaning up the room.

10

Chad

16 Nov 2024

·

Stayed 1 night

There was pee on the toilet seat when I got in my room Otherwise everything was fine

2

Ralph

5 Aug 2023

·

Stayed 4 nights

After seeing the roach run down a wall, nothing was nice about the place. For a hotel charging $300/nite, half of one nite stay is hardly in line with dealing with roaches and mold in bathroom.

10

FLORAME

24 Jul 2025

·

Stayed 4 nights

The place is classy. Very nice and clean.

4

Devon

2 Jul 2024

·

Stayed 4 nights

We were originally put into a room with double beds but one bed was placed right on the floor - the frame had been removed and the mattress just put right on the floor. Also there was an incredibly strong bleach smell. We asked to move rooms and we were placed in an “upgraded room”. Everything seemed fine until we discovered an unwrapped, moldy sandwich in the mini fridge. We asked for housekeeping to come remove it and make sure the rest of the room was clean and left for the whole day. We came back and nothing had been cleaned. We called the front desk who said someone would come immediately. Nothing. We went down to the front desk in person who said someone would take care of it right away. Nothing. We called again and was told that someone would come. 1.5 hr later and nothing. So, we checked out early and moved to the Hyatt which was great. This was the absolute worst Intercontinental I have ever been to.

10

Dennis A.

26 Dec 2024

·

Stayed 1 night

Great place to stay when at Cleveland Clinic. Friendly employees, clean and safe.

6

Delano

23 Jun 2025

·

Stayed 2 nights

Lobby was nice. Room ok Maids never came to clean room Toilet wouldn’t flush until maintenance came to fix

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Rooms

Guests often find rooms comfortable and spacious, though some note dated decor, minor maintenance issues, uncomfortable beds, noise, or undersized amenities like the ironing board.

Related guest reviews

6

Ali

11 Apr 2023

·

Stayed 1 night

Could hear everything wasn’t quiet

10

Diane

12 Jan 2025

·

Stayed 1 night

Extremely comfortable bed and nicely appointed room. My only negative was the need of a good touch up; The corridor walls need to be painted.

8

stephen

7 Aug 2024

·

Stayed 2 nights

Large room, hotel is well located

10

Alisha

8 Aug 2024

·

Stayed 3 nights

Dated decor but overall great stay.

10

Chad

3 Dec 2024

·

Stayed 1 night

Very comfortable bed

10

sarah

1 Oct 2024

·

Stayed 1 night

Wonderful hotel with clean, modern, spacious rooms. Courteous staff and quick valet services. Just steps off elevator to the Cleveland Clinic, perfect for early and multi day appointments. I won’t stay anywhere else on my regular visits to the clinic.

8

Patricia

14 Nov 2025

·

Stayed 1 night

The bed was terribly uncomfortable. Perhaps a step stool next to the bed would help!

6

Douglas

1 Mar 2024

·

Stayed 1 night

Bathroom sink stopper did not work as activating stopper rod unhooked.

8

Patrick

27 May 2025

·

Stayed 1 night

Great property, except for the ironing board, which might have been appropriate for a one year-old if the one year-old could walk and iron. It was tiny and ridiculous and pretty much unusable.

8

Benjamin

13 Jun 2025

·

Stayed 1 night

Good bed and great location - even if so close to Cleveland clinic that you should be prepare to hear the ambulances by night.

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Service

Service is widely praised as welcoming and helpful, with standout assistance recovering lost items; however, reports of rudeness, delayed check in, difficulty reaching the front desk, and valet problems show inconsistency.

Related guest reviews

6

Allison

10 Jun 2024

·

Stayed 1 night

Parked my car through valet. They asked if I needed my car for the next 2-3 hrs. Told them no. Got picked up by Uber a few hours later and while in the Uber car, we drove by my vehicle that was left parked in front of the hotel UNLOCKED! I hopped out, locked my car, then left in the Uber as we had dinner reservations to get to. I called the front desk repeatedly for over an hour as well as my friend calling and could not get a hold of someone. Finally someone picked up and they were able to transfer me to valet. They took my info down, said the valet manager would call me back. No call back from the valet manager over 2 hrs later, which required me to make another phone call to make sure my car was indeed parked securely in the hotel garage as was promised. This whole fiasco caused a lot of stress and pretty much ruined the first half of our night out. At checkout, I verified with the front desk that at least the $38 parking fee was comped and it was. No “I’m sorry” from the front, from the valet, anything. Other than this part of the experience, the room was nicely appointed and the concierge staff was friendly and helpful.

10

Tien

13 Jun 2025

·

Stayed 1 night

The hotel is very clean and the staff is awesome 👌

10

Prasenjit

11 Apr 2025

·

Stayed 1 night

Excellent property and service. Beds are super comfortable. Staff is wonderful. I noticed my ring has slipped off my finger long after checkout. I called to ask if they had found it in the room by any chance. They had! Really well managed hotel

10

Tessie

19 Aug 2025

·

Stayed 4 nights

Our stay in Cleveland was really nice. The comfort at this location was amazing. Very quiet. Some of the workers were rude, but we didn’t let that take away from our vacation time. They do hold $75 each day that you stay, for incidentals, this was not mentioned prior to reservations. Just be aware. Valet was very quick, but rude. Very clean and quiet.

10

Francia

17 Jun 2024

·

Stayed 3 nights

I had a bit of a hiccup upon my arrival because this particular bell man was helping me with my luggage and he wanted me to shout my room number to him from across the hallway. I was reluctant so I chose to walk towards him to tell him the room number and his response was,” clearly you can see that I am busy.” I felt that was unnecessarily rude so I grabbed my stuff and carried them to the room myself. Other than that little experience, everything else was great!

10

Mike

13 Apr 2025

·

Stayed 2 nights

All of the staff was very kind and helpful throughout my two day stay. It was also so convenient to get to my appointments at the nearby Cleveland clinic

10

Jeffrey

4 Jun 2024

·

Stayed 1 night

Excellent staff and assistance. Special gratitude to the wonderful restaurant 45 host/manager who found and notified me very quickly that I'd accidently left my wallet, crucial to my visit, in the restaurant. Truly a beautiful person that went above and beyond to contact me and get it back to me. Truly a special man that that deserves special recognition for helping me at a time when I needed it most. His kindness will never be forgotten by me.

10

Niti

24 Sept 2024

·

Stayed 2 nights

The staff from beginning to the time we left the property were warm and eager to please and handle our needs. We also noticed. Kudos to The front desk staff, the housekeeper Khadija, the room service attendant and the staff at the C2 Bar and Lounge. Only wish there was a direct line (button on the in-room telephone) to the front desk - had to press a concierge button and then transferred. This was a mild issue not enough to lower the 5 star rating

10

Stan

28 Aug 2025

·

Stayed 1 night

The hotel staff were great especially the manager Cloyd ! He went out of his way to welcome us and help us in several ways. This guy deserves a raise and a promotion! I hear he even has a long commute to the hotel, showing dedication and commitment!

8

Laurel

12 Apr 2025

·

Stayed 3 nights

The staff were superb.

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AI-generated summary based on recent guest reviews

Location

Exceptional for Cleveland Clinic visits, with indoor skywalk access across the campus; a few note nighttime ambulance noise due to proximity.

Related guest reviews

10

Theresa

25 Oct 2023

·

Stayed 1 night

Perfect for a visit to Cleveland clinic. Hotel is connected via skywalk.

10

John

29 Apr 2025

·

Stayed 2 nights

This hotel is located at and adjacent to the Cleveland Clinic and connected by an enclosed skyway with access to the clinics many buildings.

10

Peggy

29 Jan 2025

·

Stayed 1 night

Couldn't be better. Perfect for a morning appointment at the Cleveland Clinic. A little pricey but well worth it.

10

Thomas

26 Jan 2024

·

Stayed 3 nights

Great facility...didnt go outside for four days...just great location for Cleveland Clinic patients/families

8

Ralph

28 Nov 2023

·

Stayed 1 night

This property gives the Cleveland Clinic patients the ability to walk back and forth to several facilities without going outside.

10

Mike

13 Apr 2025

·

Stayed 2 nights

All of the staff was very kind and helpful throughout my two day stay. It was also so convenient to get to my appointments at the nearby Cleveland clinic

10

Richard

25 Jun 2025

·

Stayed 1 night

walking to cleveland clinic was very easy .

10

John

15 Jan 2025

·

Stayed 1 night

Indoor access to Clinic

8

Benjamin

13 Jun 2025

·

Stayed 1 night

Good bed and great location - even if so close to Cleveland clinic that you should be prepare to hear the ambulances by night.

10

Katheryn

3 Apr 2025

·

Stayed 1 night

This is great to stay at when visiting the clinic.

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Dining

On site dining, especially Table 45, earns frequent praise for quality and service, though some guests found breakfast average and a few meals or in room dining disappointing or overpriced.

Related guest reviews

10

Terry

16 Jan 2025

·

Stayed 1 night

The accommodations and service was excellent! The Table 45 service and food was equally exceptional!

10

Jiangchuan

10 May 2025

·

Stayed 2 nights

Love the food in the hotel restaurant。

10

Renata

16 Jun 2024

·

Stayed 1 night

Great place to stay. The dining room on the 1st floor has excellent food.

10

jen

28 Mar 2025

·

Stayed 2 nights

Great and friendly place to stay. Restaurant 45 is one of the best restaurants I have been to. Has basic and fusion foods and the quality is outstanding - we didn’t eat anywhere else!!

8

Sarah

28 Dec 2024

·

Stayed 7 nights

The food was not good. Very expensive and mediocre.

10

Dino

4 Aug 2024

·

Stayed 1 night

Easy check-in breakfast was great rooms were good. Recommend to anybody.

10

Patrice

2 Jun 2023

·

Stayed 2 nights

The food wasn’t great, the vegetables were burnt and had no seasoning

10

Sabrina

22 Feb 2025

·

Stayed 6 nights

Was there for Cleveland Clinic Appointment and the fact it’s attached was the best feature for us. Plus, the room was beautiful, beds comfy, and Table 45 restaurant was outstanding.

10

Susan

9 Aug 2023

·

Stayed 6 nights

Close to Clinic and good dining in hotel

8

Sherif

30 May 2024

·

Stayed 1 night

We loved the convenience of accessing Cleveland Clinic through the skywalk. Breakfast buffet was ok, but not impressive.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $216	2 $275	3 $352	4 $483	5 $329	6 $232	7 $196
8 $205	9 $305	10 $507	11 $391	12 $261	13 $347	14 $360
15 $207	16 $264	17 $332	18 $273	19 $216	20 $195	21 $195
22 $206	23 $213	24 $209	25 $202	26 $201	27 $196	28 $228
29 $214	30 $222

InterContinental Cleveland by IHG

Prices for InterContinental Cleveland by IHG

Monthly average prices

About this property

Location

Room options

Classic Room, 1 King Bed (Separate Bath and Shower)

Classic Room, 2 Double Beds, Accessible, Club

Classic Room, 1 King Bed, Roll-In Shower

Classic Room, 2 Double Beds, Accessible, Club (Walk-In Shower)

Classic Room, 1 King Bed, Accessible, Club (Walk-In Shower)

Junior Suite, 1 King Bed (Walk-In Shower)

Classic Room, 2 Double Beds, Accessible Bathtub, Club (Accessible Tub)

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Classic Room, 1 King Bed, Accessible, Club

Classic Room, 2 Double Beds

Classic Room, 1 King Bed, Accessible (Accessible Tub)

Classic Room, 1 King Bed

Classic Room

Classic Room (Upgraded)

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Guest reviews of InterContinental Cleveland by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Cleveland by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $246	31 $231