Crowne Plaza Cleveland at Playhouse Square by IHG

The staff is very friendly and professional. Mr. Alex is friendly and fun to be around. Shelby checked us in. She did an awesome job.

just an average hotel looking to charge above average rates. Terrible parking and dusty rooms but a great location (which they know). Terrible service in the restaurant but decent food. The only thing that was uniquely bad was the front office staff, just while I was waiting to checkout I heard them be cutting to multiple guests who were asking simple questions. Stay if you have to but would look anywhere else. They clearly don’t need to work beyond being a 2 star hotel.

Great location if you’re in Cleveland for baseball or basketball games. Staff was lovely and rooms were adequate

The room was clean and comfortable. The staff was welcoming and positive. Thank you for the refrigerator. A microwave would have been much appreciated.

Great location and rooms. Limited hours on restaurant and bar.