Name: Red Roof Inn Cleveland Airport - Middleburg Heights
Address: 17555 Bagley Road, Cleveland, Ohio, United States of America, Cleveland, Ohio, US
Price range: US$59–US$89 per night
Rating: 7.85

What guests think

At Red Roof Inn Cleveland Airport - Middleburg Heights, travelers describe a budget, generally quiet stay with friendly front desk staff and a convenient location, but frequent complaints focus on poor cleanliness, maintenance problems, smoke odors, and worn facilities.

Service is described as friendly but inconsistent, with long lines at check-in, rooms not ready, a common $40 early check-in fee, and limited housekeeping or shortages of towels and supplies. Room quality varies, from simple, comfortable stays to dated spaces lacking microwaves or fridges unless in premium rooms, plus occasional Wi-Fi or ice-machine issues. Expect a very basic, low-cost stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and worn; several reviews note a rough, potholed driveway and parking area, occasional elevator problems that were later fixed, and an ice machine out of service on one floor.

Related guest reviews

2

Samir

10 Apr 2023

·

Stayed 1 night

This place is disgusting the parking lot is filled with potholes and the building looks abandoned on the outside ! The lobby is very small and smells terrible staff was rude and when we got to our room the was stains all over the bedding it was terrible motel 6 is big step up from red roof in DO NOT COME HERE!!!

8

Koby

1 Nov 2024

·

Stayed 1 night

Ice maker on my floor wasn’t working so it was inconvenient going to other floors for ice

4

JAMAL

26 Aug 2025

·

Stayed 4 nights

A lot of roaches Rooms and corridors smell bad. Elevator seems not safe. Residents with dogs keep staying in the main entrance

4

cheryl

17 Aug 2024

·

Stayed 4 nights

Rundown. Not well maintained. Sketchy.

10

Maureen

22 Dec 2022

·

Stayed 19,344 nights

The room was clean and comfortable and the staff was helpful and friendly. Elevator was broken when we got there and our toilet was clogged, but they fixed both issues quickly. Nothing fancy, but a good value for the price.

6

Ashley

25 Jun 2024

·

Stayed 1 night

The driveway rough, mold in the bathroom, stain on the floor but overall to sleep and shower 10/10

10

Ashley

7 Jul 2024

·

Stayed 1 night

The driveway needs to be redone badly

8

james

18 Dec 2022

·

Stayed 1 night

The entrance apparatus did not work I had to get staff the get me in There was no remote for the tv. The toilet seemed to run all the time

10

Christopher

1 Sept 2024

·

Stayed 1 night

The front desk and cleaning staff were polite and accomodating. The management and property were in need of some TLC.

4

Konrad

12 Aug 2024

·

Stayed 4 nights

Not properly maintained

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Cleanliness

Cleanliness is a recurring concern: multiple reports of stained bedding and towels, pests (including roaches and a bed bug), strong smoke or musty odors, and rooms left unclean between guests.

Related guest reviews

2

Carmen

2 Nov 2023

·

Stayed 4 nights

The first thing walking in the room my kids and I noticed the stains on the bed sheets. The towels also had stains. I went down and requested bed sheets be changed. The clerk called housekeeping and told them my request. The lady from housekeeping knocked on our room door and came in. She said “I’m sorry but all of our sheets look that way so it’ll be the same result.” That is unacceptable!! My son and I went to the store and purchased 2 sets of bed sheets and took them to a friends home and washed them and brought them back to hotel room and placed on beds. This is the first time I’ve gone to this extreme. Never again will I ever stay at a Red Roof Inn!!!!!!!!!!

2

RUBY

22 Oct 2023

·

Stayed 1 night

We found sheets and mattress stained with blood. We asked for them to be changed, but there was no housekeeping. We had to change them ourselves! The rug were filthy too. I won’t be staying in any Red Roof again. I had been to another one in NJ, and that was acceptable.

2

Melissa

18 May 2025

·

Stayed 1 night

Well place is run down on the outside. Clearly has people living there with animals. Staff was friendly at check in but was not as accommodating when I went down to turn in my key cards and ask for a refund due to having a cockroach in my bathroom. They acted like it was no big deal and refused a refund told me to call in the morning and speak to the manager. Room was not the cleanest and had a piece of molding near the air conditioning unit that was broken. Needless to say we are currently driving home back to New York. I should not have to deal with roaches, means it’s dirty and unkept.

4

JAMAL

26 Aug 2025

·

Stayed 4 nights

A lot of roaches Rooms and corridors smell bad. Elevator seems not safe. Residents with dogs keep staying in the main entrance

2

Stacy

1 Oct 2023

·

Stayed 2 nights

So disgustingly dirty.

2

Lena

8 Dec 2024

·

I originally booked his appointment on Expedia the first room that we got was clearly vacant by somebody. The Second room that we got was not the correct room that we asked for and by the third room there was a roach that came out of the bathroom sink. This all happened within a 25 min or 30 min time span. Although I must comend the manager of red roof Inn and all the people that helped me at Expedia. You guys were definitely very great at fixing this issue. You make sure I got another hotel and I didn’t have to put any more money towards it. Thank you

2

Tyrone

7 Aug 2025

·

Stayed 1 night

We checked in and got our room key. We unlocked our room and we looked to the right of the doorway. We see live cockroaches on the wall interior of the room! We said nope! Went to the front desk because no way are we staying in a cockroaches infested room and requested a refund, they said nope. Manager refuses to give the refund. Luckily rooms were available at a near by hotel and they had no cockroaches in the room.

2

Dennis

17 Aug 2025

·

Stayed 1 night

Area is run down. Hotel is dated and hallway by rooms on third floor had a strong weed smell mixed with mustiness. Room was not clean with stains on wall and floor. White bedding was yellow tinted. Bathroom light didn’t work.

2

Kayla

18 Aug 2025

·

Stayed 1 night

The room was dirty, trash from the person before us, dirty sheets on the bed that we had to take off and put outside to get picked up. A dog toy on the floor from the people before us and the room reeked of cigarettes smoke

2

danilo

9 Oct 2023

·

Stayed 1 night

Bed bug

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Rooms

Rooms are dated and inconsistent; some guests reported clean, spacious king rooms or comfortable beds, while many others faced broken fixtures, poor A/C, very small bathrooms, smoke smells in non-smoking rooms, and limited in-room amenities unless upgraded. Some reported Wi-Fi not working.

Related guest reviews

8

Dana

22 Jun 2024

·

Stayed 1 night

King Room was clean and spacious. The room showed wear, but was comfortable. Until sunset we were gloriously serenaded by bagpipes and drums practicing for the competitions tomorrow.

6

Shannon

10 Dec 2024

·

Stayed 2 nights

The air conditioner and heater did not work. The carpet was torn is multiple spots. There was stains on the blankets. They do not offer a microwave or fridge. Our stay was an emergency. Would not choose this place otherwise.

6

Chris

10 Jul 2025

·

Stayed 2 nights

Air conditioner while set to 66 did not seem to really cool the room. Room was not made up between my first and second night. Hallway was filthy. Room said non-smoking, but it was obviously smoked in.

8

Shayla

20 Jul 2024

·

Stayed 1 night

It was very clean and set up nicely, only thing wrong was wifi did not work.

8

Dana

26 Jun 2024

·

Stayed 1 night

King Room was clean and spacious. The room showed wear, drawer didnt work, sink plunger inoperable, mirror light didnt work but was comfortable. Until sunset we were gloriously serenaded by bagpipes and drums practicing for the competitions tomorrow.

10

steve

20 Nov 2023

·

Stayed 1 night

The management staff and front deck associated were very quick and polite when checking in and out

4

edward

27 Mar 2023

·

Stayed 1 night

Bathroom was tiny. Had 3 feet between the side of the tub and the wall. The desk lamp had no bulb was useless. Also it was broke and just hanging there. Red roof used to be a name that ment quality lodging. Now it just means you are taking a chance on good or lousy accommodations

6

Sharon

24 Mar 2024

·

Stayed 4 nights

When we got our room the radiator was broken, the door lock was loose with screws easily coming out, and no microwave or mini fridge. The guy at the desk gave us another room, which was clean and had good heat. However, no microwave or fridge because we would have to pay for a premium room. Otherwise, the stay was pleasant.

8

Tommy

16 Aug 2024

·

Stayed 1 night

Front desk clerk was very friendly. The room was clean and had a microwave and Fridge and the only downfall was the tub was leaning which was kind of weird. overall not to bad for a Red Roof. We stayed here because everything else was booked that weekend, so this was a last minute and nothing else was available.

2

Diane

29 Aug 2025

·

Stayed 8 nights

Our room was horrible The beds were horrble Room was never cleaned Had to go to front desk to ask for clean towels and more toilet paper WIFI did not work,Some light switches would not work

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Service

Many guests praised friendly, accommodating front-desk staff, but service is inconsistent. Common issues include long check-in lines, rooms not ready, a $40 early check-in fee, housekeeping not showing or short on towels, key-card problems, and difficulty obtaining refunds.

Related guest reviews

8

Rachael

23 Apr 2025

·

Stayed 3 nights

Front desk staff are the BEST

4

Mark

16 Jan 2025

·

Stayed 2 nights

The maun issue we had was that the key cards didnt want to work most of the time, on several occasions we had to go to front desk to get one activated. The second night stay, I was at work and my girlfriend had key card issues. The desk clerk denied activating one because she wasnt a registered guest. This forced her to sleep in her car on a cold night. I understand the security reason for this but it was a hassle with their key cards or door lock system. Also during the afternoon, the fire alarm was going off for about an hour disrupting my sleep.

2

Colleen

17 Aug 2025

·

Stayed 1 night

The woman at the front desk was very very nice. Check in was 2 they won’t check in early unless you want to pay $40 we arrived at 1:45 I wasn’t paying that for 15 minutes. At 2:00 there had to be 30+ people waiting to check in only 2 people doing check in it took about 30 minutes for us to check in which I understand however it could be much more streamlined. like maybe check people in then just have them come back at 2 for keys. I know there was a big concert and baseball game in town but it was still crazy to have rooms ready but won’t check in until 2 unless you pay $40. The room was a disaster the only lights that worked were the 2 small lights over the bed and the bathroom. The shower sprayed everywhere the floor got so wet it was ridiculous and the toilet only flushed after holding the handle for a full 60-90 seconds. I honestly didn’t care it was just a place to get dressed for the concert and sleep for a few hours. But I would not stay again. The area is not great it looked rundown.

2

Tyrone

7 Aug 2025

·

Stayed 1 night

We checked in and got our room key. We unlocked our room and we looked to the right of the doorway. We see live cockroaches on the wall interior of the room! We said nope! Went to the front desk because no way are we staying in a cockroaches infested room and requested a refund, they said nope. Manager refuses to give the refund. Luckily rooms were available at a near by hotel and they had no cockroaches in the room.

2

Jacob

1 Aug 2024

·

Stayed 2 nights

First I called ahead to see if I could check in early. I was told yes and it would be a cash charge. I arrived and as he was checking me in I asked for a receipt for the cash payment. He told me actually no rooms are available yet you have to come back at check in. Which was in 5 hours. After I got my room which was a no smoking room, I walked in and could barely breathe. It smelled like the room had cigarettes smoked in it for a week straight with no ventilation. The front desks resolution? They gave me air freshener! I had to have my bed changed because of all the stains and there was mold in the bathroom. This place is trash and would deem unfit to live in. They have nothing to offer you here. The pictures you see on hotels.com are not what you will get. The room was also for two people and they provided one towel. When asked for more towels from the maid she gave me attitude. Overall terrible experience

2

Jacob

1 Aug 2024

·

Stayed 2 nights

First I called ahead to see if I could check in early. I was told yes and it would be $40 cash. I arrived and as he was checking me in I asked for a receipt for the cash payment. He told me actually no rooms are available yet you have to come back at check in. Which was in 5 hours. After I got my room which was a no smoking room, I walked in and could barely breathe. It smelled like the room had cigarettes smoked in it for a week straight with no ventilation. The front desks resolution? They gave me air freshener! I had to have my bed changed because of all the stains and there was mold in the bathroom. This place is trash and would deem unfit to live in. They have nothing to offer you here. The pictures you see on hotels.com are not what you will get. The room was also for two people and they provided one towel. When asked for more towels from the maid she gave me attitude. Overall terrible experience

10

London

26 Jun 2025

·

Stayed 1 night

Staff is absolutely great. Very kind people. God bless them!

2

danielle

18 Aug 2025

·

Stayed 1 night

Our room was not ready When we arrived back from the event we attended at 2am our room was still not cleaned! The price of the hotel was way over priced for what the property was worth! Terrible experience

10

Beverly

30 Dec 2023

·

Stayed 2 nights

Simone and Sean. Was really nice and made sure my stay was comfortable, they always polite and speaks when you enter.

4

Kristy

19 Aug 2025

·

Stayed 1 night

All hotels in area fully booked due to concert. Rates quadrupled normal weekend rate yet did not have staff to clean rooms in timely manner. Room not available for more than an hour past check in time so that we were unable to use room prior to concert. One person cleaning entire floor. If you are going to book the rooms be prepared with staff to clean them.

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Location

Convenient for travel, with proximity to Cleveland Hopkins International Airport, highways, and several restaurants. Some guests described the surrounding area and parking lot as run-down or sketchy.

Related guest reviews

2

WAYNE

13 Apr 2025

·

Stayed 2 nights

Avoid this Red Roof at all costs! Luckily I made it out of the parking lot without being jacked. It's an absolute ghetto dump. Beware of their deposit penalty. Drove to Independence, OH and stayed at a different chain.

10

James

30 Jun 2025

·

Stayed 2 nights

It is quiet and restaurants around r walking distance

10

John

25 Jun 2024

·

Stayed 6 nights

It is a good location near the airport and Baldwin-Wallace University. Very close to downtown Berea.

6

Bremely

3 May 2025

·

Stayed 1 night

It's definitely one of those places where you get what you pay for. The hotel itself is not nice, but the rooms were definitely clean and comfortable. The area it's in is a little rough- a lot of people hang out outside of the building smoking, etc., so something to be mindful of if you're a female on your own. They were nice enough to let me check in earlier because I had a wedding to prepare for, but did charge $40USD (which was worth it overall). Lots of gas stations and places to eat nearby. Right off the highway as well which was nice. I do recommend overall, but don't expect luxury.

10

John

28 Jun 2023

·

Stayed 1 night

Taco Bell and Olive Garden were close by.

10

James

2 May 2025

·

Stayed 1 night

It's very quiet and lots of restaurants

10

Richard

29 Jul 2024

·

Stayed 1 night

Sketchy area.

10

Jane

23 Jun 2024

·

Stayed 3 nights

Great location for us.

8

brian

5 Jun 2023

·

Stayed 1 night

It’s location works well for me. I come to Middleburg Heights often and always stay here

6

Amy

14 Jan 2024

·

Stayed 1 night

Close to airport

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Dining

On-site dining is very limited: several reviews say there is no real breakfast (often coffee only) and no food service.

Related guest reviews

8

Jill

6 Apr 2025

·

Stayed 3 nights

The staff was very friendly and helpful. Appreciate everything especially the coffee in the morning!!!!

6

RACHAEL

27 Aug 2024

·

Stayed 1 night

No amenities besides ice water in the lobby.

6

Lucille

14 Jan 2025

·

Stayed 4 nights

I had to ask for a room with a fridge and microwave... No breakfast. The bathroom sink was outside of the bathroom.. which was odd... Never see that layout before.

4

Ruth

30 Jun 2025

·

Stayed 1 night

Advertise breakfast included but there was coffee only. The room had no cups, tissues or hand towels in the bathroom, was missing light bulbs in the desk lamp and had loose veneer of the desk and the bathroom door. The bed was comfortable, the shower had decent water pressure and plenty of hot water. The sink faucet was barely functional.

6

Robert

6 Sept 2024

·

Stayed 2 nights

I've stayed at this hotel 3 times now and it's gotten worse over time. Don't mind that's it's buried in the back of the other places around it, but the landscaping and upkeep is lacking. (stairwells need painting) My clock radio battery was dead, there was no fridge in my room, when I went for coffee in the morning, the one small pump container was pretty much empty. Later there were 2 containers, (Oh Wow!,) which in not enough for the at least 60 units I counted. Only fake creamer and not even packaged muffins. I realize this is a low budget place, but c'mon! The staff was very friendly, sociable and took care of me very well-no complaints there. I will be back in Ohio in this area next year and will likely not come back.

2

Stephen

11 Jul 2024

·

Stayed 1 night

Frankly a disgusting place. Dirty, no hot water, no food at all. Staff (nice prople) were aware of problems, said they were unable to deal with this.Almost like a bad movie.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$52
February	US$56
March	US$52
April	US$54
May	US$66
June	US$71
July	US$70
August	US$67
September	US$61
October	US$60
November	US$57
December	US$53

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $61	16 $61	17 $61	18 $89	19 $89
20 $60	21 $60	22 $59	23 $60	24 $60	25 $80	26 $80
27 $60	28 $60	29 $60	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
				1 $60	2 $77	3 $72
4 $59	5 $59	6 $59	7 $59	8 $59	9 $72	10 $72
11 $59	12 $59	13 $59	14 $59	15 $59	16 $72	17 $72
18 $59	19 $59	20 $59	21 $59	22 $59	23 $72	24 $72
25 $59	26 $59	27 $59	28 $59	29 $59	30 $72	31 $72

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds (First Floor, )

Superior Room, 2 Double Beds ()

Superior Room, 1 King Bed (First Floor, )

Standard Room, 2 Double Beds ()

Superior Room, 1 King Bed ()

Superior Room, 2 Double Beds (First Floor, )

Deluxe Room, 1 King Bed, Accessible ()

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Red Roof Inn Cleveland Airport - Middleburg Heights

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