Is parking available at the property?

Self parking is available on-site, subject to charges of USD 14.50 per day, which includes in/out privileges. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in or late check-out may be available upon request but cannot be guaranteed and may incur additional charges.

Are airport shuttle services available?

Scheduled shuttle service is provided to the main campus of the Cleveland Clinic and University Hospitals. Guests can arrange transfers through the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property directly.

Where is the property located in relation to key landmarks?

The property is located in downtown Cleveland, within a 15-minute walk of Progressive Field and Rocket Arena. It is 3.6 miles from Cleveland Clinic and 1.7 miles from the Rock and Roll Hall of Fame. Public transport options are available nearby.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request is recommended for confirmation.

Comfort Inn Cleveland Downtown - Cozy Stay in Cleveland

Average nightly price at Comfort Inn Cleveland Downtown by month, last 12 months (USD)
Month	Average price
January	US$90
February	US$92
March	US$148
April	US$121
May	US$139
June	US$157
July	US$145
August	US$148
September	US$166
October	US$117
November	US$101
December	US$94

What guests think

At Comfort Inn Cleveland Downtown, travelers value the central, walkable location and friendly staff, alongside hot complimentary breakfast and reasonable parking, but report dated interiors, very small bathrooms, street noise, and recurring elevator and maintenance issues.

Reviews are mixed on cleanliness, with several noting stained carpets, odors (including smoke or food), and occasional pests, while others found rooms acceptably clean. Beds are often comfortable, but Wi‑Fi can be unreliable, and water pressure or HVAC noise bothers some guests. Expect a convenient, budget-minded stay near attractions, not a modern or polished property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site paid parking is convenient but tight, with a narrow or steep garage. Elevators are old or slow with occasional stalls, some ice or vending machines don’t work, and the small fitness room is limited.

Related guest reviews

6

Kendra

25 Jul 2025

·

Stayed 1 night

Lights didnt work when you walked in room. Bathroom size was very small/cramped. Very noisy. Outlet to charge phones on lamp where broken/didnt work. Parking lot small. Could not fit our 1500 silverado to go underground to park...maybe it could have but it was too sketchy! Pillows could have been better, but that could be a preference thing. Breakfast was good, but staff seemed annoyed when we told them the waffle mix was out. She argued with a gentleman when he asked if they could change it. There was a long line waiting. We were there for a cheer competition so lots of kids wanting waffles. I did appreciate that we were able to check in early so we coud get our daughter ready for competition!

8

brian

27 Aug 2023

·

Stayed 2 nights

Great location to water front, HIF, and stadiums. Very affordable. Gym could have more machine. Breakfast could change nenue. Very clean.

4

Sharon

25 Jul 2025

·

Stayed 1 night

Needs a remodel and elevators don’t always open so your left foot n there for a bit. Vending machines didn’t work. Parking was good

8

James

25 Sept 2025

·

Stayed 1 night

Only issue was the elevator. After selecting a lower floor (from 4th floor) elevator started to move but then stopped. Buttons and displays were no longer luminated and was stuck between floors for approx 5 minutes? I believe it only started to move again because someone from the 1st floor wanted to go up. The elevator started moving again however bypassed the floor I had selected (but that was OK as at least it moved. The gentleman entered to elevator and I told him I was stuck between floors for awhile, and he then told me this happens on this elevator. This occurred at approx 11PM which I was thankful someone wanted to use the elevator otherwise who knows how long I would have been stuck in the elevator.

8

Rustin

26 Jun 2025

·

Stayed 2 nights

This place was decent and less expensive than many others in the area. Somewhat goofy things included just a couple of machines and not a lot of AC im the fitness center, and soda vending machines with a limited selection.

6

Lori

12 Oct 2025

·

Stayed 2 nights

No shops nearby. Neighborhood wasn’t great. Ice machines were broken. Elevators squeaked a lot. Left after one night

6

Jody

18 Sept 2025

·

Stayed 1 night

Hotel could use an update. Elevators where a bit scary. It was a quick overnight stay so didn't really check the entire place out. Price was a bit high for the accommodations and staff and front desk at check-in seemed preoccupied at our arrival even though no one else was there. Wasn't really greeted by them. The gentleman in the bar area made recognition to us first. Didn't sleep well either.

8

Casie

29 Jun 2025

·

Stayed 1 night

The parking garage was extremely tight and the driveway in and out very steep! I do understand there were a couple of events going on and it may not always be necessary to use the garage when the street level isn’t full.

4

felicia

10 Nov 2025

·

Stayed 2 nights

Needs to be updated only one elevator worked and it was slow

8

Brian

30 Mar 2025

·

Stayed 1 night

Not a bad place to stay. Its a convenient location. Only downsides are the elevator was broken so one elevator for the entire hotel meant long wait times. Could have been a little cleaner and needs updated fixtures. There were no usb ports for phone charging. Other hotels have been modernized and have usb ports.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms clean, but others noted stained carpets or linens, lingering odors (smoke, musty, or food), mold, and occasional pests.

Related guest reviews

6

Sofia

9 Sept 2025

·

Stayed 1 night

Great location in Playhouse Square and Cleveland State University area downtown. Three miles from Cleveland Clinic. Hotel is easy to find. Reasonably priced. Parking adjacent. Staff is always pleasant and helpful. Large lobby with a coffee bar and breakfast. Hotel is very old and rooms have never been remodeled. Carpet with stains. Dark paint on walls. Bathrooms need remodeled. Odor inside that comes from the outside heating & a/c equipment, I'm guessing. But, beds are comfortable and there is a refrigerator and microwave. Ice machine on the floor doesn't work. Coffee machine in lobby doesn't work. Owner really needs to spend some money on improvements. But, it's okay for a one-night accommodation.

8

Jeffrey

8 Jul 2025

·

Stayed 1 night

Great location, very clean and quiet. One point of interest, the carpets are in dire need of replacement.

10

Kevin

16 Nov 2025

·

Stayed 1 night

Clean room with nice staff and a good breakfast

2

Lorenzo

14 Jul 2025

·

Stayed 2 nights

The first room we were put in had blood on the bathroom floor which tells me couldn’t have been cleaned second room was just as nasty bathroom toilet was nasty around the bottom and behind the toilet the carpet had food crumbs on it and the lady from front desk tried to get it up with her hands she said that they expect the rooms when they’re cleaned the housekeeping supervisor must been tired and ready to go home because it was a Friday so wasn’t checking no rooms that day obviously. But from the looks of the hotel it’s a lot of lacking in cleaning. We didn’t even try the breakfast scared of what might be in the kitchen. Definitely will never stay here again or any Comfort inns.

10

Hayley

8 Oct 2025

·

Stayed 1 night

Clean and tidy room, quiet and comfy it was perfect and staff was so nice!

6

Jennifer

18 Aug 2025

·

Stayed 2 nights

Not worth 500 a night. Shower moldy. Bad lighting. Shoukd update outlets to include areas for phone chargers, and devices.

6

Daniel

29 Jun 2024

·

Stayed 3 nights

This hotel was dirty and run down. Found trash in our room from 20 days prior to our stay. Housekeeping does not do a very good job.

4

Marte J

30 Jun 2025

·

Stayed 1 night

Was really surprised by the positive reviews for this place. The whole hotel smelled like cigarettes. The mattress and pillows were very old and very stained. The elevators were slow and barely functioning. Wouldn't want to stay here again.

4

Marcella

18 Aug 2025

·

Stayed 1 night

Our room smelled musty! We had a giant centipede in our room. They price gouged us since multiple events were going on. The AC unit made a loud noise all night. Would not stay there again. Very upset I paid almost 600 for one night!

2

Angela

29 Jul 2024

·

Stayed 3 nights

The room was outdated and musty smelling. Carpets had debris on floor. Dusty appearance throughout. I woke up with bug bites on my lower body. This was very disappointing for such an expensive three night stay.

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Rooms

Rooms feel dated with very small bathrooms and compact layouts, though beds are often comfortable. Street and hallway noise is common, and guests report weak water pressure, noisy HVAC, and spotty Wi‑Fi.

Related guest reviews

6

Charles

12 Apr 2025

·

Stayed 1 night

Insulating windows would be a start. 5th floor room with low water pressure and street noise made this a 3 star stay.

6

Sivakumar

22 Sept 2025

·

Stayed 1 night

The hotel was just okay. The room was on the road side and many emergency vehicle sound in the night didn't allow for a good night sleep. The bathroom exhaust was too noisy. The bathroom door was rubbing against the floor making weird sound. The carpet had a faint urine odor trace. The window AC was noisy too.

10

Diane

17 Sept 2025

·

Stayed 1 night

The staff was very friendly. The room was nice and clean. The bathroom was a little small but not really an issue.

6

Ann

31 May 2025

·

Stayed 2 nights

Staff friendly , clean , convenient to everything . However, little to NO shower pressure . Very difficult to shower with little pressure

8

Janet

30 Mar 2023

·

Stayed 3 nights

Only issue with cleanliness was the coffee maker had a used coffee pack in it. Two of us were staying three nights, so we asked for extra towels and bed linens as well as shampoo and conditioner. We were provided with PLENTY, it was much appreciated. Ice machine on our floor was out of order, a minor inconvenience. Breakfasts were terrific. Bed and pillows super comfy, and we loved the room layout, with a separate sitting area, much like a small suite. Location was also nice.

6

Nancy

8 Mar 2025

·

Stayed 1 night

The fifth floor room was nice but furniture was outdated. We had an issue with the jetted tub and requested service and none was given. The siren's and trash trucks were loud all night. I will never stay at a downtown hotel again.

8

Daniel

26 Sept 2025

·

Stayed 1 night

The room was effectively an efficiency; servicable, neat, but cramped. Could have used some improvements to the bathroom's look-and-feel as well.

8

Wendy

8 Feb 2024

·

Stayed 3 nights

Walls very thin. We could hear everything. Kept us awake

6

Claudia

15 Aug 2024

·

Stayed 1 night

the location was great in regards to the playhouse square. The beds were comfortable, but the location area was noisy at night

6

Joseph

12 Apr 2025

·

Stayed 4 nights

The staff were great. If the review was on them alone, I'd say the hotel is excellent. They were all polite, helpful, willing to answer any questions; just overall great. The room was clean. No questions about that. Same goes for the whole building. I also appreciate that they charge significantly less for parking than other hotels in the area. A few things stood out though. The water pressure in the shower and sink was very weak. Not much more than a trickle. The hot water also took a few minutes to kick in. The water stayed hot when it did though. The heater was also very noisy. It woke me up every time it went on, so I had to run the heat a little higher before I went to bed so the room would stay warm with it off overnight. Not the worst things in the world, definitely didn't ruin my stay, but the building could use a little love to be at the same level as the staff.

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AI-generated summary based on recent guest reviews

Service

Many praise friendly, accommodating staff and quick help, including early check‑ins, but there are several reports of rude or unwelcoming interactions and slow responses to issues.

Related guest reviews

4

Nikole

20 Aug 2025

·

Stayed 1 night

First off when i spoke to first desk the morning of my check in, they did not tell me i pull up first to check in and then i can go park.I was furious as i though i had no where to park at 1245am and was going to get a refund and just drive 2 1/2 hrs home. Bed sheets had pen marks like someone drawed on them. Air unit made noise all night long. It was a sold out hotel, so i couldnt switch rooms. Key cards would not work so i went down to front desk again and front desk gave them to a "bell boy" and he didnt get on the elevator with us so we got up to our room waiting for him to come up to give us our key cards, a manager had to come up and open the door for us. Not the best place to stay but atleast it was good enough for a few hours.

4

Eric

7 Aug 2025

·

Stayed 1 night

Customer service is a thing of the past

4

William

8 Jan 2024

·

Stayed 1 night

The man at front desk attendant was extremely rude and very disrespectful to our entire party. We checked in at 4pm and asked for adjoining rooms since we had 2 rooms (7 ppl) 2 adults and 5 grandchildren for a Christmas / holiday outing. The other assistant at the desk was about to assign us adjoining rms when the man interrupted and said we booked thru “other website” (Expedia) so they had no available adjoining rooms. He also failed to inform us there was a continental breakfast before checkout in morning, the time or even where it would be. I had to ask!! Our room keys had to be reset 3 times (every time we left our rooms). This man was a poor representation of Comfort Inn and his hospitality skills were far from professional and should be reprimanded. Our grandchildren even remarked about how rude he was to our party. He certainly is not someone who should be working at front desk or even in hospitality service.

10

Jody

21 Oct 2024

·

Stayed 2 nights

Check-in and front desk staff WONDERFUL! Parking lot attendant... not so much. Needs customer service training.

6

Ephram

8 Jun 2023

·

Stayed 4 nights

The front desk, shuttle driver, and parking lot attendant were all very kind and helpful. The housekeeping crew did not speak English and were asked by us not to clean our room since we were there for an extended time. We also relayed this to the front desk. We returned to our room the first night to a cleaned room. Not a huge deal. The big problem we had was with the maintenance man, Pedro. I had accidentally locked my keys in my car. Pedro was standing behind the front desk and I asked if he had a hanger I could use to unlock my car door. He started belittling me and telling me to go away. He said it was not his job to help me. The girl behind the desk handled it very well and told him to stop but the damage was done. You cannot allow any employee to speak to a guest the way he spoke to me. We are planning on returning to Cleveland with our children later in the summer and although this place is affordable, we will be staying elsewhere.

8

Briana

12 May 2025

·

Stayed 1 night

Staff was good. Thanks for helping my family when needed!

8

Robert

27 May 2025

·

Stayed 1 night

Staff were quietly friendly and efficient. The physical structure is old, worn and dark.

10

Linda

25 Jun 2025

·

Stayed 2 nights

My room was clean and bright. Convenient walk in shower with plenty of towels and supplies provided. Breakfast was provided with quick and easy access. Desk staff were friendly and helpful.

10

Paula

6 Jun 2025

·

Stayed 1 night

Our stay was nice. The room was nice and clean. The bed was so very comfortable! The coffee pot in the room didn't work but i let the front desk know and they were so very nice and had a new one in the room within 5 minutes. The staff was friendly and we enjoyed our stay.

4

Sarah

14 Nov 2024

·

Stayed 1 night

The staff were so unfriendly. we literally got shoved out of the way by a housekeeping lady at breakfast. the front desk staff were not friendly/welcoming at check in. breakfast was a picked over/unstocked disappointment. parking was a nightmare.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near Playhouse Square, CSU, stadiums, and the Rock & Roll Hall of Fame. Some mention a sketchy feel nearby and significant street noise at night.

Related guest reviews

10

Lainie

1 Sept 2025

·

Stayed 1 night

Great downtown location

8

Cynthia

6 Sept 2025

·

Stayed 2 nights

It’s a long walk to the Rock ‘n’ Roll Hall of Fame, but we still did it to save money. Parking in the downtown area is high except it was reasonable here. For a comparatively lower price to still be in downtown Cleveland this place is a really good option. It’s older and no shuttle or restaurant but breakfast was good.

6

Wilfred

7 Jun 2025

·

Stayed 1 night

Homeless hanging around outside on sidewalks Not good for a stroll

10

Barbara

6 Jul 2025

·

Stayed 1 night

The check in process was easy and fast-allowed us to check in a little early without extra charge. The room was clean and cool. Its location and proximity to Progressive Field made the price worth it!

8

Terence

5 Aug 2024

·

Stayed 2 nights

safe clean easy walk to downtown

8

Zicai

8 Jul 2024

·

Stayed 2 nights

wonderful location.

10

Vincent

26 Jul 2023

·

Stayed 1 night

The hotel was typical for this class of chain hotels. The hotel was clean and not run down. The staff were friendly and helpful. It was a nice budget friendly option for Progressive Field and the theatre district. Some parts of the city area seemed a bit sketchy and some homeless were seen. However, that was on par for any city. The hotel itself seemed secure. The parking was tight, but much more affordable than other hotels charging near $50/night. Noise from the street was very loud, especially motorist amplified speakers even after midnight. The rooms were comfortable and we did eventually get a nice sleep.

8

Richard

26 Oct 2025

·

Stayed 1 night

The hotel is extremely close to Playhouse Square! The staff was friendly, breakfast was above average for a Choice Hotel, and the room was comfortable. Parking was safe with an attendant. Great find.

10

Craig

30 Sept 2025

·

Stayed 2 nights

Great location to Rock Hall, stadiums and theater district. Great staff, fantastic breakfast, comfortable and convenient. Walkable to restaurants, etc. Felt safe walking area at night. Parking lot is right next door. Reasonable parking rate. Would stay here again…

8

Kwabena

14 Jul 2025

·

Stayed 1 night

Great location

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is generally well liked with hot items and decent variety, though some found it basic, repetitive, or poorly replenished at busy times.

Related guest reviews

8

Clint

11 Apr 2025

·

Stayed 5 nights

It is clean and the beds are super comfortable. You can tell it is a very old hotel but it has been kept up well. The only bad thing is that it is the same breakfast everyday. There is no variety it’s scrambled eggs, sausage and or bacon then bagels and such and waffles. That is the only complaint I have. The staff have been amazing.

6

Damian

8 Dec 2024

·

Stayed 1 night

Brown. The best word to describe this place is “brown”. They served powdered eggs in the breakfast “buffet”. Decor hasn’t been updated since Ponderosa was a hit show.

10

Lynn

16 Aug 2025

·

Stayed 2 nights

Bed was really comfortable !! Breakfast was good.

4

Celestia

14 Aug 2025

·

Stayed 1 night

We had to have the keys reset 3 times. The refrigerator didn’t work. The bathroom is so small you can’t move and the shower needs mildew removed. The. The ice machine was out of order and we had to go to another floor. Had to pay $14.50 to park overnight. Being on the Main Street, the rooms are not quiet. Best part of the place was the breakfast. Fresh food and clean!

10

Renea

23 Jun 2025

·

Stayed 2 nights

Staff was super friendly and professional. Breakfast both days was amazing. I usually am served just bagels and coffee.

8

James

5 Nov 2025

·

Stayed 1 night

Parking was ok. Close proximity to hotel. Staff was friendly and helpful. Carpet floor in room was dirty. Room was clean. Sheets and towels appeared clean. TV was ok. (remote was not user friendly) Wifi-connection was not working. Breakfast was hot. Selection was good. Breakfast lobby and counters were clean.

10

Kevin

16 Nov 2025

·

Stayed 1 night

Clean room with nice staff and a good breakfast

6

Bryan

27 Jun 2024

·

Stayed 1 night

The staff was friendly and efficient. The breakfast was subpar compared to other hotels of similar quality. It was convenient for us to navigate downtown.

8

Richard

26 Oct 2025

·

Stayed 1 night

The hotel is extremely close to Playhouse Square! The staff was friendly, breakfast was above average for a Choice Hotel, and the room was comfortable. Parking was safe with an attendant. Great find.

6

Robert

1 Sept 2024

·

Stayed 1 night

Niced location, not far from ball park or bar scene. However the breakfast availability is poor. Seems to be first xome first serve. I we t down at 7ama d the new check im emptied the area leaving nothing but scraps and no way ro know it it would be replenished.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $96	2 $100	3 $100	4 $100	5 $129	6 $153	7 $157
8 $96	9 $100	10 $137	11 $215	12 $135	13 $126	14 $277
15 $112	16 $96	17 $111	18 $104	19 $117	20 $121	21 $126
22 $117	23 $113	24 $97	25 $98	26 $88	27 $88	28 $185
29 $137	30 $98

Comfort Inn Cleveland Downtown

Prices for Comfort Inn Cleveland Downtown

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Suite, 1 Queen Bed with Sofa Bed

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed (1 Person Sofa Bed)

Guest reviews of Comfort Inn Cleveland Downtown

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn Cleveland Downtown

Considering this hotel for your Cleveland trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $256
25 $106	26 $121	27 $121	28 $121	29 $104	30 $109	31 $112