InterContinental Suites Hotel Cleveland by IHG
US$242
/ night
Avg. for September
Select dates to see prices and availability
US$242
/ night
Avg. for September
Monthly average prices
Nightly prices at InterContinental Suites Hotel Cleveland by IHG average US$159 in the cheapest month (January) and US$257 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$159 |
| February | US$161 |
| March | US$206 |
| April | US$177 |
| May | US$206 |
| June | US$206 |
| July | US$193 |
| August | US$257 |
| September | US$242 |
| October | US$231 |
| November | US$179 |
| December | US$169 |
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Sept · US$242
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Most expensive: August (~US$257)
Cheapest: January (~US$159)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cleveland? This hotel has 1222 square feet (114 square meters) of space consisting of conference space and a meeting room.
Dining
Grab a bite to eat at C2 Restaurant and Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Stay in one of 162 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at InterContinental Suites Hotel Cleveland by IHG, you'll be centrally located in Cleveland, steps from Cleveland Clinic and a short 3-minute drive from Case Western Reserve University. This hotel is 4.3 mi (6.9 km) from Rock and Roll Hall of Fame and 10.4 mi (16.7 km) from Cuyahoga Valley National Park.
What's nearby
Cleveland Clinic(0.1 Miles)
Ronald McDonald House Cleveland(0.7 Miles)
Case Western Reserve University(0.8 Miles)
Cleveland Orchestra(1 Miles)
Severance Music Center(1 Miles)
University Hospitals of Cleveland(1 Miles)
Cleveland Museum of Art(1.1 Miles)
Museum of Contemporary Art Cleveland(1.3 Miles)
Cleveland Botanical Garden(1.3 Miles)
Cleveland Museum of Natural History(1.3 Miles)
Cleveland Institute of Art(1.4 Miles)
Cleveland Institute of Music(1.4 Miles)
Agora Theater & Ballroom(1.5 Miles)
Little Italy Historical Museum(1.6 Miles)
Lakeview Cemetery(1.8 Miles)
Cleveland, OH (BKL-Burke Lakefront)(6.4 Miles)
Cleveland, OH (CGF-Cuyahoga County)(14.2 Miles)
Cleveland Hopkins International Airport (CLE)(15.3 Miles)
Parking
Restaurant
Business centre
Room service
Valet parking
Tour desk
Location
8800 Euclid Avenue, Cleveland, Ohio, United States of America
Cleveland Clinic (0.1 Miles)
Ronald McDonald House Cleveland (0.7 Miles)
Case Western Reserve University (0.8 Miles)
Cleveland Orchestra (1 Miles)
Severance Music Center (1 Miles)
University Hospitals of Cleveland (1 Miles)
Room options
3
Classic Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Separate Living Room
6
Suite, 1 King Bed with Sofa Bed, Accessible (Accessible Tub)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Junior Suite, 2 Double Beds (Allergen Treated)
Room details
2 Double Beds
Sleeps 4
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Junior Suite, 1 King Bed (Allergen Treated)
Room details
1 Extra-Large Double Bed
Sleeps 2
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Suite, 1 Bedroom (Dining)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 6
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Suite, 1 Twin Bed, Accessible (Accessible Tub, Allergen Treated)
Room details
1 Single Bed
Sleeps 5
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Suite, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Classic Room
Room details
1 Extra-Large Double Bed
2 Double Beds
350 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Classic Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 Extra-Large Double Bed
Sleeps 2
464 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
4
Premium Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
350 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews
8.5
Very good
Based on 1,003 verified reviews
Who stays here?
Business
50%
Couple
14%
Family
25%
Group
5%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
InterContinental Suites Hotel Cleveland by IHG draws many clinic visitors with a convenient shuttle and large suites, and reviewers often praise friendly staff, while noting dated rooms with HVAC issues, uneven housekeeping, mixed dining, and costly valet-only parking.
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What guests think
InterContinental Suites Hotel Cleveland by IHG draws many clinic visitors with a convenient shuttle and large suites, and reviewers often praise friendly staff, while noting dated rooms with HVAC issues, uneven housekeeping, mixed dining, and costly valet-only parking.
Several guests also reported limited in-room kitchenware and few modern power ports. The medical campus location suits Cleveland Clinic visits but is distant from downtown entertainment, with occasional sirens and scarce walkable restaurants. Overall, expect a practical base for clinic trips rather than a luxury getaway.
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AI-generated summary based on recent guest reviews
Facilities
Clinic access is easy via a shuttle, while parking is largely valet only and typically about $24-$25 per night; some guests experienced slow retrieval. Several felt the parking cost was high.
Related guest reviews
4
David
16 Dec 2024
·
Stayed 2 nights
Refrigerator was filled with water and didn’t work properly. Valet is required for 25$ a day and they say to call 10 mins prior but it always took at-least 20 mins to get your car, me and my wife missed multiple reservations because of this. They are not an extremely busy hotel so it made no sense. The night shift guy was the only good part of the stay and the hotel water pressure and heat is the only thing they’ve worked to maintain there it seems. Also this hotel is attached to a sleep clinic so my floor was constantly having patients doing sleep studies.
Refrigerator was filled with water and didn’t work properly. Valet is required for 25$ a day and they say to call 10 mins prior but it always took at-least 20 mins to get your car, me and my wife missed multiple reservations because of this. They are not an extremely busy hotel so it made no sense. The night shift guy was the only good part of the stay and the hotel water pressure and heat is the only thing they’ve worked to maintain there it seems. Also this hotel is attached to a sleep clinic so my floor was constantly having patients doing sleep studies.
10
James
26 Mar 2023
·
Stayed 1 night
Didn’t like no self parking, only valet parking for $24/night
Didn’t like no self parking, only valet parking for $24/night
10
Balaji
26 Aug 2024
·
Stayed 3 nights
1. Great property, very friendly staff. Kevin at Valet is particular such a warm and affectionate person. 2. It might not be clear from the description, but they do not have parking onsite, but they have 24hrs valet service ($25). The other option is to self park a block away. 3. Since this property is near the hospital area, expect ambulances and siren sounds once a while.
1. Great property, very friendly staff. Kevin at Valet is particular such a warm and affectionate person. 2. It might not be clear from the description, but they do not have parking onsite, but they have 24hrs valet service ($25). The other option is to self park a block away. 3. Since this property is near the hospital area, expect ambulances and siren sounds once a while.
8
Sandra
24 Aug 2025
·
Stayed 2 nights
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
10
Kathleen
25 Aug 2024
·
Stayed 3 nights
Fantastic convenient location for treatment at Cleveland Clinic. Park and walk or take the daily shuttle.
Fantastic convenient location for treatment at Cleveland Clinic. Park and walk or take the daily shuttle.
8
Alexis
26 Mar 2024
·
Stayed 2 nights
Great stay! Only downside was there weren’t extra trash bags and sometimes when calling the valet the call didn’t get transferred to them so you’re waiting around with the valet not knowing you requested your car.
Great stay! Only downside was there weren’t extra trash bags and sometimes when calling the valet the call didn’t get transferred to them so you’re waiting around with the valet not knowing you requested your car.
10
Diana
5 Oct 2025
·
Stayed 2 nights
We were there for medical reasons. Truly appreciated the Cleveland clinic shuttle
We were there for medical reasons. Truly appreciated the Cleveland clinic shuttle
10
Jennifer
22 Sept 2024
·
Stayed 1 night
Great location right on hospital campus with convenient shuttle. Valet parking was quick and easy. Room was perfect -so big! Aaron at the front desk was super friendly and helpful.
Great location right on hospital campus with convenient shuttle. Valet parking was quick and easy. Room was perfect -so big! Aaron at the front desk was super friendly and helpful.
10
William
3 Sept 2023
·
Stayed 1 night
Very nice hotel. Staff is pleasant and professional. Don't love the valet only parking but I will say that they are very efficient.
Very nice hotel. Staff is pleasant and professional. Don't love the valet only parking but I will say that they are very efficient.
10
Janet
31 Mar 2023
·
Stayed 1 night
It took a while to get our car from the valet. The room was great. Large, quiet and clean
It took a while to get our car from the valet. The room was great. Large, quiet and clean
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and common areas clean, but several noted stained carpets or upholstery, dusty surfaces, and occasional grime in bathrooms.
Related guest reviews
10
Douglas
23 Jun 2025
·
Stayed 3 nights
Hotel was very clean. All employees (valet, front desk, and housekeeping) were very friendly and polite. Room was great.
Hotel was very clean. All employees (valet, front desk, and housekeeping) were very friendly and polite. Room was great.
6
Sergio
4 Feb 2024
·
One of our double beds had several large brown dirty marks on the blanket . Looks like it was not changed. We called the main desk and they said they could not change them a that time, they just came a left clean sheets. The bathroom floor was not completely clean either. Staff was nice though.
One of our double beds had several large brown dirty marks on the blanket . Looks like it was not changed. We called the main desk and they said they could not change them a that time, they just came a left clean sheets. The bathroom floor was not completely clean either. Staff was nice though.
6
Abbie
29 Jul 2025
·
Stayed 1 night
Hotel was conveniently located within the medical district. We stayed on a weekend and it was pretty quiet. Self-parked using the hospital garage two blocks down--felt safe walking through the neighborhood. We were slightly disappointed in the room: it had an interesting smell and lots of staining. Food options were accessible via a short drive.
Hotel was conveniently located within the medical district. We stayed on a weekend and it was pretty quiet. Self-parked using the hospital garage two blocks down--felt safe walking through the neighborhood. We were slightly disappointed in the room: it had an interesting smell and lots of staining. Food options were accessible via a short drive.
6
Carol
24 Apr 2025
·
Stayed 3 nights
Several light bulbs burned out in room, scale battery didn’t work, shower wall had some sort of brown matter on it (gross) and disappointed that there were no usb charging ports in room for tech devices.
Several light bulbs burned out in room, scale battery didn’t work, shower wall had some sort of brown matter on it (gross) and disappointed that there were no usb charging ports in room for tech devices.
2
Jonathan
24 Jul 2025
·
Stayed 6 nights
Literally the worst hotel I've stayed in since 2000, when I stayed in a horrible HoJo's in Oakland, CA. The AC unit either ran 100% of the time or 0%. No working thermostat. Bathroom was filthy. Pillows smelled like mold. Mold and dirt everywhere. So gross. Parking was lousy, they didn't help with luggage, I cannot believe this is an Intercontinental, and the picture is misleading. VERY misleading.
Literally the worst hotel I've stayed in since 2000, when I stayed in a horrible HoJo's in Oakland, CA. The AC unit either ran 100% of the time or 0%. No working thermostat. Bathroom was filthy. Pillows smelled like mold. Mold and dirt everywhere. So gross. Parking was lousy, they didn't help with luggage, I cannot believe this is an Intercontinental, and the picture is misleading. VERY misleading.
8
Justin
26 May 2024
·
Stayed 2 nights
It’s was ok. Dated and a little dirty
It’s was ok. Dated and a little dirty
10
Danielle
27 Apr 2025
·
Stayed 2 nights
Wonderful hotel! Incredibly clean, large rooms, every amenity you could possibly want, room service was delicious, staff was incredibly kind and helpful! If we are back in the area we will certainly return. Thank you!
Wonderful hotel! Incredibly clean, large rooms, every amenity you could possibly want, room service was delicious, staff was incredibly kind and helpful! If we are back in the area we will certainly return. Thank you!
10
Barbara
15 Aug 2025
·
Stayed 3 nights
Clean hotel. Great location.
Clean hotel. Great location.
4
Chris
7 Aug 2023
·
Stayed 2 nights
Worst “4 star” hotel experience ever. Dirty room and property, mediocre to poor service, room had broken and shabby parts everywhere, pullout super uncomfortable (even for a pullout), no dishes or silverware in the “kitchenette”, stained sheets. Avoid this place at all costs. No idea how it’s gotten 8.6 stars from travelers, unless the Cleveland Clinic is fixing people up with no cost rooms that exceed their low expectations or something. This is a 2.5 star hotel at best
Worst “4 star” hotel experience ever. Dirty room and property, mediocre to poor service, room had broken and shabby parts everywhere, pullout super uncomfortable (even for a pullout), no dishes or silverware in the “kitchenette”, stained sheets. Avoid this place at all costs. No idea how it’s gotten 8.6 stars from travelers, unless the Cleveland Clinic is fixing people up with no cost rooms that exceed their low expectations or something. This is a 2.5 star hotel at best
10
Marwa
8 Jun 2025
·
Stayed 1 night
The hotel was so clean the staff was friendly specially Chris.
The hotel was so clean the staff was friendly specially Chris.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious and generally comfortable with separate living areas, but the property feels dated; recurring complaints cite hard-to-control HVAC, occasional noise from equipment or streets, understocked kitchenettes, and a lack of USB ports.
Related guest reviews
8
Amanda
9 Apr 2025
·
Stayed 2 nights
Our suite was large and comfortable, it did stay a little too warm in the room and the thermostat wouldn’t adjust below a certain point. Parking is expensive.
Our suite was large and comfortable, it did stay a little too warm in the room and the thermostat wouldn’t adjust below a certain point. Parking is expensive.
4
Lee J
15 Sept 2024
·
Stayed 3 nights
We were in 8th floor ( top floor) suite, unfortunately directly below the HVAC system for the entire building. Constant loud noise made it impossible to get any real sleep for 3 nights we stayed there.
We were in 8th floor ( top floor) suite, unfortunately directly below the HVAC system for the entire building. Constant loud noise made it impossible to get any real sleep for 3 nights we stayed there.
8
Sandra
24 Aug 2025
·
Stayed 2 nights
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
6
Brian
26 Nov 2024
·
Stayed 1 night
There was a significant issue with the HVAC in my room.
There was a significant issue with the HVAC in my room.
10
Donna
9 Oct 2024
·
Stayed 3 nights
The room was a true suite whereby the bedroom was a separate room from the living room. The bathroom was also 2 rooms with doors for privacy . The hotel is located in the medical district, so it is very quiet, which is why we stayed there. It’s a little distant from the tourist attractions & 30 minutes from the airport.
The room was a true suite whereby the bedroom was a separate room from the living room. The bathroom was also 2 rooms with doors for privacy . The hotel is located in the medical district, so it is very quiet, which is why we stayed there. It’s a little distant from the tourist attractions & 30 minutes from the airport.
6
Heather L
22 Sept 2025
·
Stayed 1 night
Since it’s a SUITE hotel I had high expectations. When we got to the suite the freezer door of fridge was open and would shut as there was too much frost and it had started to defrost all over the floor. We called. They brought a replacement. It did t really work either. We had a very nice dinner off property and wanted to eat them in the morning. Despite the suite having a cooktop, a microwave and a washer dryer it was only stocked with 2 glasses, 2 coffe cups & then 2 more glasses in bathroom. Are you supposed to bring your own table Service and cookware? Not even a plastic fork to be found. So we were forced to order room service. It was delivered efficiently the lady that delivered said “yeah it dumb they don’t have silverware or anything in these rooms”. I agree
Since it’s a SUITE hotel I had high expectations. When we got to the suite the freezer door of fridge was open and would shut as there was too much frost and it had started to defrost all over the floor. We called. They brought a replacement. It did t really work either. We had a very nice dinner off property and wanted to eat them in the morning. Despite the suite having a cooktop, a microwave and a washer dryer it was only stocked with 2 glasses, 2 coffe cups & then 2 more glasses in bathroom. Are you supposed to bring your own table Service and cookware? Not even a plastic fork to be found. So we were forced to order room service. It was delivered efficiently the lady that delivered said “yeah it dumb they don’t have silverware or anything in these rooms”. I agree
4
Michael
17 Apr 2025
·
Stayed 2 nights
Very nice bathroom amenities. However many rooms are not suites. The building is very old and they control the temps in your room. They either turn the AC or Heat on. Our room was warm. We turned it to 65 degrees to cool and it never cracked 77. In fact it kept getting warmer. They brought us a fan because even opening the window somehow didn’t work and the fan was super loud and blew warm air. The food was decent. Beds were comfortable. However this is not really on the level of an intercontinental hotel. It’s just old and sad. They refunded me the last night and we were walked to the Holiday inn next door which was far superior. They are going to renovate at some point and boy it needs it. Even the menu for room service was quite basic. But what we got was yummy
Very nice bathroom amenities. However many rooms are not suites. The building is very old and they control the temps in your room. They either turn the AC or Heat on. Our room was warm. We turned it to 65 degrees to cool and it never cracked 77. In fact it kept getting warmer. They brought us a fan because even opening the window somehow didn’t work and the fan was super loud and blew warm air. The food was decent. Beds were comfortable. However this is not really on the level of an intercontinental hotel. It’s just old and sad. They refunded me the last night and we were walked to the Holiday inn next door which was far superior. They are going to renovate at some point and boy it needs it. Even the menu for room service was quite basic. But what we got was yummy
4
Ralph
29 Apr 2023
·
Stayed 1 night
The heating/cooling system is antiquated. Our room temperature continued to rise to 84 degrees even though we had lowered the thermostat to 66 degrees and finally called the front desk to report our problem, with failed attempts to resolve it ourselves. After explaining our issue the on-duty attendant responded: Yes, you just shut off the heater and open your windows to obtain the desired temperature. Unbelievable... The outside temperature was in the 40's. So if you overcompensated with the windows you were back to turning on heat and running it back up to possibly 84 degrees. It was a known problem to management I learned on two occasions. Although undesirable, why would management disclose the only means of adjusting room temperature? Based on the response from the front desk, you open windows during hot summer months to raise temps when room gets to cool. At least disclose the issue...
The heating/cooling system is antiquated. Our room temperature continued to rise to 84 degrees even though we had lowered the thermostat to 66 degrees and finally called the front desk to report our problem, with failed attempts to resolve it ourselves. After explaining our issue the on-duty attendant responded: Yes, you just shut off the heater and open your windows to obtain the desired temperature. Unbelievable... The outside temperature was in the 40's. So if you overcompensated with the windows you were back to turning on heat and running it back up to possibly 84 degrees. It was a known problem to management I learned on two occasions. Although undesirable, why would management disclose the only means of adjusting room temperature? Based on the response from the front desk, you open windows during hot summer months to raise temps when room gets to cool. At least disclose the issue...
6
Linda Robin
4 Jun 2025
·
Stayed 2 nights
First night was problematic. Toilet making sounds of running water; evaluated by maintenance and said it was fixed; however, continued to have problems. Awakened by pick up of dumpster at 4:00 am, neighbors doors slamming, very little rest that night. Second night awakened by loud music on the outdoor patio right below our room. Asked to be moved room was much improved; however, loud street noise and across the street from Police Department. Found out that Clinic rate was less expensive than Expedia rate. First and likely last time using Expedia.
First night was problematic. Toilet making sounds of running water; evaluated by maintenance and said it was fixed; however, continued to have problems. Awakened by pick up of dumpster at 4:00 am, neighbors doors slamming, very little rest that night. Second night awakened by loud music on the outdoor patio right below our room. Asked to be moved room was much improved; however, loud street noise and across the street from Police Department. Found out that Clinic rate was less expensive than Expedia rate. First and likely last time using Expedia.
6
Barbara
12 Aug 2024
·
Stayed 4 nights
This property feels dated and would benefit from some upgrades. I can't remember the last time I was in a hotel room without a USB port. The breakfast option was mediocre but at least they had complimentary coffee. The suites were a nice size.
This property feels dated and would benefit from some upgrades. I can't remember the last time I was in a hotel room without a USB port. The breakfast option was mediocre but at least they had complimentary coffee. The suites were a nice size.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and accommodating across front desk, valet, and room service. A few guests reported billing or check-in mishaps and an isolated rude breakfast service.
Related guest reviews
10
Jaclyn
31 Aug 2025
·
Stayed 2 nights
Great staff, nice room
Great staff, nice room
10
Barbara
14 Jun 2023
·
Stayed 2 nights
Very good experience. Staff was excellent; professional, courteous and helpful.
Very good experience. Staff was excellent; professional, courteous and helpful.
10
Facio Bridget
14 Nov 2025
·
Stayed 2 nights
Staff was friendly and welcoming
Staff was friendly and welcoming
10
David
1 Mar 2023
·
Stayed 2 nights
We've stayed here before. This time we needed assistance with our luggage. The valet and parking valet were spot on on everything we needed. Even as we left two days later, they just provided outstanding service. We also ordered room service twice. They said it would be 30-35 minutes. Okay, we'll see how this turns out. First time 35 minutes on the dot. The second time, 30 minutes. There is no way you can complain about the speed of this service. OUTSTANDING.
We've stayed here before. This time we needed assistance with our luggage. The valet and parking valet were spot on on everything we needed. Even as we left two days later, they just provided outstanding service. We also ordered room service twice. They said it would be 30-35 minutes. Okay, we'll see how this turns out. First time 35 minutes on the dot. The second time, 30 minutes. There is no way you can complain about the speed of this service. OUTSTANDING.
10
John
4 Aug 2024
·
Stayed 1 night
Besides the cleanliness of the hotel and room; it was the friendly and courteous staff that stood out. I definitely will staying with them again when I am back in town.
Besides the cleanliness of the hotel and room; it was the friendly and courteous staff that stood out. I definitely will staying with them again when I am back in town.
6
Kathleen
11 Aug 2024
·
Stayed 1 night
Hotel was great, check in was a mess bc of how expedia sent over the booking.
Hotel was great, check in was a mess bc of how expedia sent over the booking.
10
Linda
25 Nov 2024
·
Stayed 1 night
My family and I stayed at this hotel the last time we needed services at Cleveland Clinic. We were so happy with our stay at that time that we rebooked for this trip. The receptionist who checked us in was welcoming and kind, and the room was clean. The hotel restaurant has nice options on their menu, and the hotel has a shuttle to the hospital which makes transportation very easy. My family and I are happy to recommend this hotel.
My family and I stayed at this hotel the last time we needed services at Cleveland Clinic. We were so happy with our stay at that time that we rebooked for this trip. The receptionist who checked us in was welcoming and kind, and the room was clean. The hotel restaurant has nice options on their menu, and the hotel has a shuttle to the hospital which makes transportation very easy. My family and I are happy to recommend this hotel.
10
Jim
5 Apr 2025
·
Stayed 2 nights
Outstanding customer service from front desk to concierge to valet. One of best experiences in many years.
Outstanding customer service from front desk to concierge to valet. One of best experiences in many years.
6
Alan
11 Aug 2024
·
Stayed 2 nights
Paid 48$ for 2 breakfast buffets, waitress never talked to us after we were seated. Never got coffee that was ordered and the buffet was mostly empty. Could not find the waitress as we had somewhere to be so we got up to leave since we couldn’t find her and she appeared out of nowhere hollering for our room number rudely. Worst $50 breakfast ever. One of the elevators didn’t work a couple times and the staff didn’t seem to care.
Paid 48$ for 2 breakfast buffets, waitress never talked to us after we were seated. Never got coffee that was ordered and the buffet was mostly empty. Could not find the waitress as we had somewhere to be so we got up to leave since we couldn’t find her and she appeared out of nowhere hollering for our room number rudely. Worst $50 breakfast ever. One of the elevators didn’t work a couple times and the staff didn’t seem to care.
6
Jim
15 Feb 2025
·
Stayed 1 night
The clerk who checked me in tried to charge me again after I had prepaid on Expedia because he couldn't find my reservation and I think they actually charged me more than what was the Expedia price. It was late and I was exhausted from a long day in the Cleveland clinic emergency room. He didn't ask for my confirmation number. and redid my bill and while I can't be sure he charged me more. He also asked for my credit card "for incidentals" but he should have already had my card number because I prepaid for the room. When I went to check out, the clerk at the desk now didn't even bother to look up from the computer to acknowledge me Even when I asked a question about the shuttle to the hospital , he didn't even look up.
The clerk who checked me in tried to charge me again after I had prepaid on Expedia because he couldn't find my reservation and I think they actually charged me more than what was the Expedia price. It was late and I was exhausted from a long day in the Cleveland clinic emergency room. He didn't ask for my confirmation number. and redid my bill and while I can't be sure he charged me more. He also asked for my credit card "for incidentals" but he should have already had my card number because I prepaid for the room. When I went to check out, the clerk at the desk now didn't even bother to look up from the computer to acknowledge me Even when I asked a question about the shuttle to the hospital , he didn't even look up.
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AI-generated summary based on recent guest reviews
Location
Excellent for Cleveland Clinic visits, with an on-campus or nearby setting and a handy shuttle. Less ideal for downtown sightseeing or dining, with limited walkable options and occasional sirens.
Related guest reviews
10
aaron
29 Jul 2024
·
Stayed 2 nights
Service, property, and staff were great. Surrounding area was terrible and unsafe!
Service, property, and staff were great. Surrounding area was terrible and unsafe!
8
Joseph
12 Jul 2024
·
Stayed 2 nights
Great for access to Cleveland Clinic. Otherwise not much else around for blocks other than the Clinic. The property is becoming dated but the staff was very friendly, the valets were kind and helpful. The rooms themselves were clean well kept and fresh. I would certainly not avoid a stay here as it a comfortable property but it is not a 5 star resort either.
Great for access to Cleveland Clinic. Otherwise not much else around for blocks other than the Clinic. The property is becoming dated but the staff was very friendly, the valets were kind and helpful. The rooms themselves were clean well kept and fresh. I would certainly not avoid a stay here as it a comfortable property but it is not a 5 star resort either.
8
Sandra
24 Aug 2025
·
Stayed 2 nights
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
Great property, very clean, safe. Front desk was nice, Valet was great/ $25 a night, The suite was amazing; 2 double beds in one room, living room/kitchen in the other room, tub and toilet in a separate from sink which makes it easy for everyone to get ready. We went to a concert at the Huntington Bank Field and booked here because the bus is pretty much a straight path there. However, be careful because the bus ride is much longer than we thought, it makes about 15 stops and we waited a while for it to even come. It’s only $5 for the day but we did Uber at one point because we didn’t want to be late. If you aren’t on a time crunch then this hotel is great for fairly close proximity to downtown.
10
Baker
29 Jul 2025
·
Stayed 2 nights
Convenient to Cleveland Clinic
Convenient to Cleveland Clinic
10
Deb
19 Jan 2025
·
Stayed 4 nights
The hotel was very accommodating. Perfect location to visit at Cleveland clinic. Valet was very prompt
The hotel was very accommodating. Perfect location to visit at Cleveland clinic. Valet was very prompt
10
Nick
5 Aug 2024
·
Stayed 3 nights
Nice place to stay. Just far from a lot of things to do. Very good service and staff! Would stay again if in the area.
Nice place to stay. Just far from a lot of things to do. Very good service and staff! Would stay again if in the area.
10
Jennifer
22 Sept 2024
·
Stayed 1 night
Great location right on hospital campus with convenient shuttle. Valet parking was quick and easy. Room was perfect -so big! Aaron at the front desk was super friendly and helpful.
Great location right on hospital campus with convenient shuttle. Valet parking was quick and easy. Room was perfect -so big! Aaron at the front desk was super friendly and helpful.
10
Katy
29 Aug 2024
·
Stayed 2 nights
Easy walk to Cleveland Clinic campus
Easy walk to Cleveland Clinic campus
10
Blerta
23 Feb 2025
·
Stayed 5 nights
The hotel was conveniently located and met our needs. It offered a dining room available throughout the day. The food was decent, and the room service was excellent.
The hotel was conveniently located and met our needs. It offered a dining room available throughout the day. The food was decent, and the room service was excellent.
10
Donna
8 Oct 2024
·
Stayed 1 night
This hotel was conveniently located near the Cleveland Clinic.
This hotel was conveniently located near the Cleveland Clinic.
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AI-generated summary based on recent guest reviews
Dining
Many enjoyed the restaurant and prompt room service, with some noting live entertainment. Breakfast is often considered overpriced or underwhelming, and a few guests reported poor service or limited options.
Related guest reviews
10
Joe
26 Aug 2023
·
Stayed 4 nights
Very clean rooms and comfortable beds! Restuarant was EXCELLENT!
Very clean rooms and comfortable beds! Restuarant was EXCELLENT!
10
David
1 Mar 2023
·
Stayed 2 nights
We've stayed here before. This time we needed assistance with our luggage. The valet and parking valet were spot on on everything we needed. Even as we left two days later, they just provided outstanding service. We also ordered room service twice. They said it would be 30-35 minutes. Okay, we'll see how this turns out. First time 35 minutes on the dot. The second time, 30 minutes. There is no way you can complain about the speed of this service. OUTSTANDING.
We've stayed here before. This time we needed assistance with our luggage. The valet and parking valet were spot on on everything we needed. Even as we left two days later, they just provided outstanding service. We also ordered room service twice. They said it would be 30-35 minutes. Okay, we'll see how this turns out. First time 35 minutes on the dot. The second time, 30 minutes. There is no way you can complain about the speed of this service. OUTSTANDING.
8
John
13 Jan 2023
·
Stayed 3 nights
This hotel is very close to the Cleveland clinic. Cleveland clinic also provides a free shuttle. The fact that it’s a two room suite is very nice. The restaurant is excellent. They offer room service including a limited 24 hour menu. I thought the room itself was OK. A little tired. There were some stains on the carpeting and wallpaper.
This hotel is very close to the Cleveland clinic. Cleveland clinic also provides a free shuttle. The fact that it’s a two room suite is very nice. The restaurant is excellent. They offer room service including a limited 24 hour menu. I thought the room itself was OK. A little tired. There were some stains on the carpeting and wallpaper.
6
Yuxin
6 Oct 2024
·
Stayed 1 night
The staff at my check-in was really nice and helpful, but the check-out staff was the opposite. I had a room on the 8th floor and there may be an AC unit just above my room. The mechanical cranking sound was so loud I had to put on a noise-canceling headphone to sleep. Lower floors might be better. The breakfast was really not much but cost $22! I don't recommend this property.
The staff at my check-in was really nice and helpful, but the check-out staff was the opposite. I had a room on the 8th floor and there may be an AC unit just above my room. The mechanical cranking sound was so loud I had to put on a noise-canceling headphone to sleep. Lower floors might be better. The breakfast was really not much but cost $22! I don't recommend this property.
10
Donald
23 May 2025
·
Stayed 1 night
Check-in clerk and other staff were great. The C2 restaurant was not so good
Check-in clerk and other staff were great. The C2 restaurant was not so good
8
William
10 Aug 2025
·
Stayed 3 nights
Hotel restaurant was excellent and room was cleanand quiet .The air purifier was a nice touch. The parking was too expensive and parking garage was never located.The beds were wey comfortable and roo. Air conditioning was very good. The staff was exceptional and early morning clerk at fro t desk helped with details about closed highway ramp detour i formation. The valets were great as well as the waiters and waitresses at the restaurant.
Hotel restaurant was excellent and room was cleanand quiet .The air purifier was a nice touch. The parking was too expensive and parking garage was never located.The beds were wey comfortable and roo. Air conditioning was very good. The staff was exceptional and early morning clerk at fro t desk helped with details about closed highway ramp detour i formation. The valets were great as well as the waiters and waitresses at the restaurant.
6
Alan
11 Aug 2024
·
Stayed 2 nights
Paid 48$ for 2 breakfast buffets, waitress never talked to us after we were seated. Never got coffee that was ordered and the buffet was mostly empty. Could not find the waitress as we had somewhere to be so we got up to leave since we couldn’t find her and she appeared out of nowhere hollering for our room number rudely. Worst $50 breakfast ever. One of the elevators didn’t work a couple times and the staff didn’t seem to care.
Paid 48$ for 2 breakfast buffets, waitress never talked to us after we were seated. Never got coffee that was ordered and the buffet was mostly empty. Could not find the waitress as we had somewhere to be so we got up to leave since we couldn’t find her and she appeared out of nowhere hollering for our room number rudely. Worst $50 breakfast ever. One of the elevators didn’t work a couple times and the staff didn’t seem to care.
10
Michael
10 Apr 2024
·
Stayed 4 nights
We loved this hotel. The rooms are very spacious, bathrooms are huge and clean, the bed was very comfortable. The restaurant and bar was wonderful, and we really enjoyed having Laura take care of us. I would stay here every night if I could.
We loved this hotel. The rooms are very spacious, bathrooms are huge and clean, the bed was very comfortable. The restaurant and bar was wonderful, and we really enjoyed having Laura take care of us. I would stay here every night if I could.
8
Leonard
13 Jul 2025
·
Stayed 2 nights
Good: service and staff good. Rooms are suites. Had mini fridge and microwave. Close to Cleveland clinic. Not so good: Old rooms. Carpet is old and sorta gross. Continental breakfast is overpriced $16.99 / 2025 for what you get. Oatmeal, breads, fruit. Any proteins are extra cost. Eg. Eggs, sausage, bacon Confusing: there are 2 Intercontinental hotels near each other. I thought I was booking for the other. Intercontinetal Suites is for ppl going Cleveland Clinic primarily vs. For vacation.
Good: service and staff good. Rooms are suites. Had mini fridge and microwave. Close to Cleveland clinic. Not so good: Old rooms. Carpet is old and sorta gross. Continental breakfast is overpriced $16.99 / 2025 for what you get. Oatmeal, breads, fruit. Any proteins are extra cost. Eg. Eggs, sausage, bacon Confusing: there are 2 Intercontinental hotels near each other. I thought I was booking for the other. Intercontinetal Suites is for ppl going Cleveland Clinic primarily vs. For vacation.
10
Linda
1 Aug 2024
·
Stayed 2 nights
I found the overall staff for the hotel to be pleasant. I asked for a map for the Cleveland downtown area and was surprised when there wasn't any. Only a map for the Clinic was available. Food at the restaurant was delicious and our waitress whom we had for two nights was so friendly and efficient! The room was great and very quiet for sleeping. The bed was comfortable but I personally don't care for feather pillows--too soft. The couch had a stain on one cushion that looked like someone urinated on it. Otherwise, everything else was clean. Overall, very happy with the hotel and staff.
I found the overall staff for the hotel to be pleasant. I asked for a map for the Cleveland downtown area and was surprised when there wasn't any. Only a map for the Clinic was available. Food at the restaurant was delicious and our waitress whom we had for two nights was so friendly and efficient! The room was great and very quiet for sleeping. The bed was comfortable but I personally don't care for feather pillows--too soft. The couch had a stain on one cushion that looked like someone urinated on it. Otherwise, everything else was clean. Overall, very happy with the hotel and staff.
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AI-generated summary based on recent guest reviews
10
In
4 weeks ago
·
Stayed 5 nights
Very kind and helpful staff. Especially the front desk at check in and check out.
Very kind and helpful staff. Especially the front desk at check in and check out.
10
Seongheon
8 Aug 2026
·
Stayed 1 night
Everyone in this hotel was so nice!
Everyone in this hotel was so nice!
10
Leah
5 Aug 2026
·
Stayed 2 nights
The people at the front desk was super helpful with public transport information, the housekeeping was nice, and even the security in the lobby was friendly. First time in Cleveland and I loved the experience!
The people at the front desk was super helpful with public transport information, the housekeeping was nice, and even the security in the lobby was friendly. First time in Cleveland and I loved the experience!
10
Juan
21 Jul 2026
·
Stayed 2 nights
Amazing hotel valet parking was very nice and hotel very clean
Amazing hotel valet parking was very nice and hotel very clean
10
Eliza
31 May 2026
·
Stayed 2 nights
We booked two separate suites one for us and one for my parents for our son's graduation. The two queen bed suites were perfect for us. Very roomy and clean. Our suite was on the 7th floor and although the same layout as my parents on the 5th floor our room on the 7th was updated in terms of aesthetic. Both were clean but ours was nicer. But this did not diminish the stay at all. With it being a graduation weekend where all hotels were packed, the staff were incredibly helpful. The valet parking was flawless despite all the comings and goings. The parking staff did a fantastic job. Overall would highly recommend.
We booked two separate suites one for us and one for my parents for our son's graduation. The two queen bed suites were perfect for us. Very roomy and clean. Our suite was on the 7th floor and although the same layout as my parents on the 5th floor our room on the 7th was updated in terms of aesthetic. Both were clean but ours was nicer. But this did not diminish the stay at all. With it being a graduation weekend where all hotels were packed, the staff were incredibly helpful. The valet parking was flawless despite all the comings and goings. The parking staff did a fantastic job. Overall would highly recommend.
FAQs about InterContinental Suites Hotel Cleveland by IHG
Is parking available at the hotel?
Parking is available on-site and is limited. Valet parking is offered at a fee of USD 19 per day, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee ranging from approximately USD 5 to 17 per person.
What are the standard check-in and check-out times?
Check-in time is at 4:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk. Specific room accessibility details are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Cleveland, within a 5-minute drive of Cleveland Clinic and Case Western Reserve University. It is approximately 4.3 miles from the Rock and Roll Hall of Fame and 4.4 miles from Huntington Bank Field.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and there is no minimum age specified for kids to stay for free.
Does the hotel offer extra beds or cribs?
The hotel offers rollaway beds at a fee of USD 15.00 per night, subject to availability. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 288.5088431838226USD
- 2026-09-17: NO DATA
- 2026-09-18: 281.89034330932617USD
- 2026-09-19: 258.8374684007263USD
- 2026-09-20: 144.40499821208954USD
- 2026-09-21: 208.70940652221677USD
- 2026-09-22: 358.1976507769775USD
- 2026-09-23: NO DATA
- 2026-09-24: 286.8536718241882USD
- 2026-09-25: 262.03699428085326USD
- 2026-09-26: 303.7296182171631USD
- 2026-09-27: 163.57511369453428USD
- 2026-09-28: 278.91266092163085USD
- 2026-09-29: 278.91266092163085USD
- 2026-09-30: 311.67104874801635USD
- 2026-10-01: 327.55160185409545USD
- 2026-10-02: 234.2421622679901USD
- 2026-10-03: 215.49047739234922USD
- 2026-10-04: 155.81735796569822USD
- 2026-10-05: 203.24002376701353USD
- 2026-10-06: 281.9601939360809USD
- 2026-10-07: 262.03699428085326USD
- 2026-10-08: 236.28291957801818USD
- 2026-10-09: 237.220194345932USD
- 2026-10-10: 237.220194345932USD
- 2026-10-11: 163.7620406158447USD
- 2026-10-12: 213.39593772239684USD
- 2026-10-13: 278.91266092163085USD
- 2026-10-14: 231.2641301900482USD
- 2026-10-15: 202.47647511360168USD
- 2026-10-16: 160.78400853790282USD
- 2026-10-17: 216.36861953956603USD
- 2026-10-18: 143.90819327877043USD
- 2026-10-19: 184.6082826459503USD
- 2026-10-20: 221.3319480544281USD
- 2026-10-21: 223.31442948486327USD
- 2026-10-22: 216.36861953956603USD
- 2026-10-23: 174.68150322463987USD
- 2026-10-24: 208.4386938178253USD
- 2026-10-25: 143.90819327877043USD
- 2026-10-26: 180.63401802452086USD
- 2026-10-27: 202.47647511360168USD
- 2026-10-28: 202.47647511360168USD
- 2026-10-29: 187.5863147238922USD
- 2026-10-30: 160.78400853790282USD
- 2026-10-31: 166.7352644528961USD
- 2026-11-01: 143.90819327877043USD
- 2026-11-02: 172.69615433418272USD
- 2026-11-03: 228.2848916807556USD
- 2026-11-04: 213.39488865165708USD
- 2026-11-05: 216.36861953956603USD
- 2026-11-06: 165.76541603851317USD
- 2026-11-07: 172.69615433418272USD
- 2026-11-08: 143.90819327877043USD
- 2026-11-09: 172.69615433418272USD
- 2026-11-10: 238.21156619499206USD
- 2026-11-11: 258.06491522346494USD
- 2026-11-12: 187.5863147238922USD
- 2026-11-13: 172.69615433418272USD
- 2026-11-14: 180.63401802452086USD
- 2026-11-15: 143.90819327877043USD
- 2026-11-16: 165.76541603851317USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 5 to 17 per person
- Valet parking fee: USD 19 per day (in/out privileges)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Business centre
Room service
Valet parking
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Family room
Parking
Parking
Valet parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Services
Business centre
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
ATM/Cash machine
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi