Hotel Cleveland Autograph Collection
US$325
/ night
Avg. for September
Prices for Hotel Cleveland Autograph Collection
Select dates to see prices and availability
US$325
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Cleveland Autograph Collection average US$128 in the cheapest month (February) and US$325 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$131 |
| February | US$128 |
| March | US$296 |
| April | US$207 |
| May | US$259 |
| June | US$307 |
| July | US$268 |
| August | US$239 |
| September | US$325 |
| October | US$274 |
| November | US$152 |
| December | US$137 |
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Sept · US$325
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Most expensive: September (~US$325)
Cheapest: February (~US$128)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Cleveland? This hotel has 58608 square feet (5445 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at Mowrey's serving guests of Hotel Cleveland, Autograph Collection. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 491 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hotel Cleveland, Autograph Collection, you'll be centrally located in Cleveland, steps from JACK Cleveland Casino and within a 10-minute walk of Rocket Arena. This historic hotel is 0.6 mi (1 km) from Huntington Convention Center of Cleveland and 0.7 mi (1.1 km) from Progressive Field.
What's nearby
Tower City Center(0.1 Miles)
Public Square(0.1 Miles)
Terminal Tower(0.1 Miles)
JACK Cleveland Casino(0.1 Miles)
Soldiers and Sailors Monument(0.1 Miles)
Huntington Bank Building(0.2 Miles)
Old Stone Church(0.2 Miles)
Cleveland Arcade(0.2 Miles)
Key Tower(0.2 Miles)
East 4th Street(0.2 Miles)
Cleveland Public Library(0.3 Miles)
Rocket Arena(0.3 Miles)
Cleveland Mall(0.4 Miles)
Cuyahoga River(0.4 Miles)
Huntington Convention Center of Cleveland(0.5 Miles)
Cleveland, OH (BKL-Burke Lakefront)(1.9 Miles)
Cleveland Hopkins International Airport (CLE)(12 Miles)
Cleveland, OH (CGF-Cuyahoga County)(14.8 Miles)
Parking
Restaurant
Non-smoking rooms
Valet parking
Dry cleaning
Banquet facilities
Location
24 Public Square, Cleveland, Ohio, United States of America
Tower City Center (0.1 Miles)
Public Square (0.1 Miles)
Terminal Tower (0.1 Miles)
JACK Cleveland Casino (0.1 Miles)
Soldiers and Sailors Monument (0.1 Miles)
Huntington Bank Building (0.2 Miles)
Room options
6
Room, 1 King Bed (Hearing Accessible)
Room details
1 Extra-Large Double Bed
Sleeps 2
219 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
7
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
219 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
11
Room, 1 Bedroom
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
950 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
12
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
273 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
5
Room, 1 King Bed (Mobility Accessible, Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
220 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
7
Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
185 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
6
Executive Suite, 1 Bedroom
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 6
428 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
10
Suite, 1 Bedroom
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
949 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
4
Room, 2 Queen Beds (Mobility Accessible, Tub)
Room details
2 Large Double Beds
Sleeps 4
275 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
5
Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Room details
2 Large Double Beds
Sleeps 4
274 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
Guest reviews of Hotel Cleveland Autograph Collection
8.2
Very good
Based on 803 verified reviews
Who stays here?
Business
23%
Couple
38%
Family
21%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Hotel Cleveland Autograph Collection, travelers praise the beautiful historic renovation, central downtown location near Rocket Mortgage FieldHouse and JACK Casino, and friendly staff, while noting recurring check-in delays, pricey and troublesome parking, and occasional housekeeping lapses.
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What guests think
Across recent reviews of Hotel Cleveland Autograph Collection, travelers praise the beautiful historic renovation, central downtown location near Rocket Mortgage FieldHouse and JACK Casino, and friendly staff, while noting recurring check-in delays, pricey and troublesome parking, and occasional housekeeping lapses.
Rooms vary from spacious and comfortable with great beds to smaller or dim spaces with thin walls, temperature or hot water issues, and sporadic maintenance problems like slow drains or blinking smoke detector lights. Many like the bar and breakfast, though service can be slow or short-staffed and late-night options are limited; weekend dining nearby may be sparse. Construction and event nights contribute to noise, elevator or access disruptions, and long lines. Overall, expect a handsome, centrally located stay with character, tempered by occasional waits and operational hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Parking is a recurring pain point—expensive, narrow spaces, broken or slow garage elevators/gates, long walks—and ongoing construction sometimes disrupts access. The bar earns praise, and there’s an indoor corridor to JACK Casino.
Related guest reviews
10
gordon
15 Jul 2025
·
Stayed 3 nights
All the staff were really nice to me. The bar is a gem.
All the staff were really nice to me. The bar is a gem.
4
Doug
26 Feb 2024
·
Stayed 1 night
This property is under construction. It costs $40 to park here per night. The elevators in the parking garage are out of order. You have to carry your luggage down a very steep flight of stairs to get to the street level to check in. I wish I would have known this ahead of time. I would have not stayed here.
This property is under construction. It costs $40 to park here per night. The elevators in the parking garage are out of order. You have to carry your luggage down a very steep flight of stairs to get to the street level to check in. I wish I would have known this ahead of time. I would have not stayed here.
10
Heather
11 Aug 2025
·
Stayed 1 night
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
6
Amy
18 Aug 2025
·
Stayed 2 nights
The hotel ran out of parking and staff had no suggestions to offer . Valets had nothing to offer . Two stars of the trip , 1 valet saw me struggling with the luggage cart ( as 3 others watched ) and opened the door for me. He then was kind enough to assist me to the room with it . Bartender was very pleasant as well. Air conditioning could not keep up , our room was on the 14th floor and it was very warm ( this is in August ) Hotel was very clean , no complaints there . When we needed anything from housekeeping , they brought it promptly . Very disappointed in the service I received for my reservation . I tried to modify 4 times ( needed one less night ) When I made my reservation it did not say anywhere that I could not modify , there was even a button to click to do so . Very frustrating , I am hesitant to book through the app again . Note** I did not pre-pay for my reservation ( I am aware those cannot be cancelled)
The hotel ran out of parking and staff had no suggestions to offer . Valets had nothing to offer . Two stars of the trip , 1 valet saw me struggling with the luggage cart ( as 3 others watched ) and opened the door for me. He then was kind enough to assist me to the room with it . Bartender was very pleasant as well. Air conditioning could not keep up , our room was on the 14th floor and it was very warm ( this is in August ) Hotel was very clean , no complaints there . When we needed anything from housekeeping , they brought it promptly . Very disappointed in the service I received for my reservation . I tried to modify 4 times ( needed one less night ) When I made my reservation it did not say anywhere that I could not modify , there was even a button to click to do so . Very frustrating , I am hesitant to book through the app again . Note** I did not pre-pay for my reservation ( I am aware those cannot be cancelled)
8
Dennis
27 Jan 2025
·
Stayed 1 night
The elevators were very slow, but there was a lot of events going on
The elevators were very slow, but there was a lot of events going on
10
amber
20 Oct 2025
·
Stayed 1 night
Wonderful rooms and decor. Love the I door coo riders to casino and other businesses
Wonderful rooms and decor. Love the I door coo riders to casino and other businesses
10
Mindy
26 Aug 2024
·
Stayed 1 night
Property was absolutely beautiful. Room was nice and big with an amazing bathroom. The only thing bad about the property was thenparking garage. Spaces were so small could barely get your vehicle in and hard to get out of once parked. If you have a bigger vehicle no way. Also didnt like that you spend the money on your room and then it costs you $45 for the parking garage.
Property was absolutely beautiful. Room was nice and big with an amazing bathroom. The only thing bad about the property was thenparking garage. Spaces were so small could barely get your vehicle in and hard to get out of once parked. If you have a bigger vehicle no way. Also didnt like that you spend the money on your room and then it costs you $45 for the parking garage.
8
Erin
15 Sept 2024
·
Stayed 1 night
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
2
Isabelle
26 Feb 2024
·
Stayed 1 night
Hotel water hot shut off. They had sent out an email but too late to cancel, credit card already was charge. Not working elevator/escalator from the parking lot and had to carry heavy suitcase/luggage and bags up and down stairs. Property won’t compensate for the trouble.
Hotel water hot shut off. They had sent out an email but too late to cancel, credit card already was charge. Not working elevator/escalator from the parking lot and had to carry heavy suitcase/luggage and bags up and down stairs. Property won’t compensate for the trouble.
4
Susan
20 Jan 2025
·
Stayed 1 night
Parking situation was less than desirable. Not sure what can be done but its a long walk from parking elevator to lobby especially on a cold windy day with kids.Itd be nice to have vending machines with ice machines.
Parking situation was less than desirable. Not sure what can be done but its a long walk from parking elevator to lobby especially on a cold windy day with kids.Itd be nice to have vending machines with ice machines.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms and public areas very clean, but repeated reports cite missed details—stains, hair, odors—and inconsistent restocking.
Related guest reviews
6
Miranda
2 Feb 2025
·
Stayed 1 night
Rooms and bed could have been cleaner. Had a smell in room.
Rooms and bed could have been cleaner. Had a smell in room.
2
Rachel
8 Jul 2025
·
Stayed 1 night
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
4
Amber
27 Mar 2023
·
Stayed 1 night
We booked the room online the room did not look like the pictures the room was not in the best shape , the shower had hair in it from the people before us the mini feidge was on the ground instead of a stand.
We booked the room online the room did not look like the pictures the room was not in the best shape , the shower had hair in it from the people before us the mini feidge was on the ground instead of a stand.
6
David
9 Aug 2024
·
Stayed 4 nights
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
10
Gary
22 Nov 2024
·
Stayed 1 night
Clean, staff are all nice
Clean, staff are all nice
10
Jada
15 Aug 2025
·
Stayed 1 night
Bed and pillows were so comfortable. Bathroom was spotless and shower was very nice
Bed and pillows were so comfortable. Bathroom was spotless and shower was very nice
8
Kelsey
28 May 2024
·
Stayed 1 night
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
4
Shawn
22 Jan 2023
·
Stayed 1 night
The room was extremely tiny and not the cleanest. We found empty beer bottles and ziploc baggies under the sink in the bathroom and the sink was dirty when we walked in. There wasn’t a trash can in the bathroom and the tv didn’t face the bed so we had to rearrange the room to watch tv. Also when we checked in the the hotel attendant barely said anything to me, he didn’t explain where my room was or how to find the elevators or give me any info on breakfast. He just hand me my keys and looked at the next person in line. I had to ask if we were done to know we were all checked in. It was just a weird experience. Not friendly at all. We also paid for a king bed and that is not what we were given it was much smaller.
The room was extremely tiny and not the cleanest. We found empty beer bottles and ziploc baggies under the sink in the bathroom and the sink was dirty when we walked in. There wasn’t a trash can in the bathroom and the tv didn’t face the bed so we had to rearrange the room to watch tv. Also when we checked in the the hotel attendant barely said anything to me, he didn’t explain where my room was or how to find the elevators or give me any info on breakfast. He just hand me my keys and looked at the next person in line. I had to ask if we were done to know we were all checked in. It was just a weird experience. Not friendly at all. We also paid for a king bed and that is not what we were given it was much smaller.
10
Kaitlin
12 Apr 2025
·
Stayed 1 night
Very beautiful hotel. Clean and quiet.
Very beautiful hotel. Clean and quiet.
10
Cheryl L
24 Dec 2024
·
Stayed 1 night
Beautiful view of Public Square dressed in Christmas lights! Large, clean and comfortable room was a joy after a night at Playhouse Square!
Beautiful view of Public Square dressed in Christmas lights! Large, clean and comfortable room was a joy after a night at Playhouse Square!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious, stylish, and comfortable with good beds and occasional views, but others are small or dim with thin walls, temperature or hot water issues, slow drains, or minor glitches like nonworking TVs and blinking detector lights.
Related guest reviews
10
Scott
2 Sept 2025
·
Stayed 1 night
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
4
Ryan
25 Aug 2025
·
Stayed 1 night
The property was clean. We went to check in and our room wasn’t ready for almost 3 hours. When we did get into our room it was so small we could barely walk around the bed.
The property was clean. We went to check in and our room wasn’t ready for almost 3 hours. When we did get into our room it was so small we could barely walk around the bed.
8
john
1 Sept 2025
·
Stayed 2 nights
The walls are paper thin and you can hear everything. Other than that, it was really nice
The walls are paper thin and you can hear everything. Other than that, it was really nice
10
Jennifer
30 Nov 2025
·
Stayed 1 night
Very nice other than we couldn’t get the room temperature down.
Very nice other than we couldn’t get the room temperature down.
10
Jerry
11 Apr 2025
·
Stayed 1 night
Beautiful hotel, with a friendly staff, and large rooms.
Beautiful hotel, with a friendly staff, and large rooms.
10
Chad
8 Dec 2024
·
Stayed 2 nights
Loved the new updates, only wish the water in the shower got hotter. Was on 12th floor. Other than that it was great!
Loved the new updates, only wish the water in the shower got hotter. Was on 12th floor. Other than that it was great!
10
Mary
1 Jun 2025
·
Stayed 1 night
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
4
Donna
4 Aug 2025
·
Stayed 2 nights
We had to move rooms at 9:30pm due to a ceiling leak. They gave us alcohol vouchers for the inconvenience, we dont drink. They rudely explained they wouldnt comp a room because we paid through a 3rd party so they gave us a coupn for breakfast the next morning. The new room was not as nice.It had a crap tub/shower combo & the view was of a veranda no longer used. Once we unpacked & settled, the smoke alarm flashed green every 15 seconds & was disturbing our ability to sleep. I called the main desk at 11:30pm & was put on hold for 15 minutes. At 11:45pm, I got dressed & went downstairs. I was placated by a young man who gave me a literal"bandaid". He explained that it would take maintenence 45 minutes to come up to our room & they would only tell us that the alarm is supposed to do that. The bandaid did nothing because the light flashed around the entire mechanism not just the little hole the bandaid covered. The next morning, we went to breakfast at 11:30am, (it ends at 12pm) & the waitress rudely reminded us we had limited time to eat & then another server came to the table while we were still eating & was trying to rush us through & asking to take our plates when we clearly werent finished yet. Needless to say, the lodging was disappointing & I am disgusted that it was as costly. If & when I return to Cleveland, I wont stay at the Hotel Cleveland again.
We had to move rooms at 9:30pm due to a ceiling leak. They gave us alcohol vouchers for the inconvenience, we dont drink. They rudely explained they wouldnt comp a room because we paid through a 3rd party so they gave us a coupn for breakfast the next morning. The new room was not as nice.It had a crap tub/shower combo & the view was of a veranda no longer used. Once we unpacked & settled, the smoke alarm flashed green every 15 seconds & was disturbing our ability to sleep. I called the main desk at 11:30pm & was put on hold for 15 minutes. At 11:45pm, I got dressed & went downstairs. I was placated by a young man who gave me a literal"bandaid". He explained that it would take maintenence 45 minutes to come up to our room & they would only tell us that the alarm is supposed to do that. The bandaid did nothing because the light flashed around the entire mechanism not just the little hole the bandaid covered. The next morning, we went to breakfast at 11:30am, (it ends at 12pm) & the waitress rudely reminded us we had limited time to eat & then another server came to the table while we were still eating & was trying to rush us through & asking to take our plates when we clearly werent finished yet. Needless to say, the lodging was disappointing & I am disgusted that it was as costly. If & when I return to Cleveland, I wont stay at the Hotel Cleveland again.
8
Laura
13 Sept 2025
·
Stayed 1 night
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
8
Elizabeth
8 Apr 2023
·
Stayed 1 night
Room was good. Water was not hot for shower.
Room was good. Water was not hot for shower.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and professional across the hotel and valet, yet service can be inconsistent with long check-in lines or rooms not ready, slow restaurant service, and occasional unhelpful interactions.
Related guest reviews
10
James
31 Aug 2024
·
Stayed 1 night
Check in was seamless. Front desk team members were friendly and helpful. Amenities at the hotel were top notch. Would recommend a stay here to anyone.
Check in was seamless. Front desk team members were friendly and helpful. Amenities at the hotel were top notch. Would recommend a stay here to anyone.
10
Rick
3 Jun 2025
·
Stayed 1 night
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
10
Heather
11 Aug 2025
·
Stayed 1 night
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
The staff is the most friendly staff on the planet! If I could, I would give the staff 20 stars. Our room was amazing with a view of the public square at night. The square has a sort of light show at night. We had breakfast in the restaurant and the food was delicious. The hotel is beautiful and clean. The hotel is right in the center of everything so there is a lot to do in walking distance. We walked to dinner at the House of Blues. We loved our stay. Our only complaint is it is expensive to not have parking included. The parking was 48.00 a night. There was a glitch with our key card and we ended up getting stuck in the garage for 15 or so minutes when checking out until help arrived to open the gate. Overall, we had a very nice time.
2
Charlene
14 Sept 2024
·
Stayed 1 night
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else." The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted. Wasnt. I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever. I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half. I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation. This experance has ruined what we have always found as a great experience.
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else." The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted. Wasnt. I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever. I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half. I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation. This experance has ruined what we have always found as a great experience.
10
Lauren
13 Nov 2025
·
Stayed 1 night
Gorgeous hotel, staff were exceptional.
Gorgeous hotel, staff were exceptional.
10
Linda
3 Jul 2024
·
Stayed 4 nights
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
10
MaRyan
9 Nov 2025
·
Stayed 2 nights
Staff were very professional and polite in all areas. The front desk, the bar/restaurant, Mowry’s, and anyone we seen in the hallways were all very pleasant and helpful.
Staff were very professional and polite in all areas. The front desk, the bar/restaurant, Mowry’s, and anyone we seen in the hallways were all very pleasant and helpful.
8
Laura
13 Sept 2025
·
Stayed 1 night
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
2
Michele
17 Aug 2025
·
Stayed 1 night
Check in time was 4pm. I was there at 4pm and stood in line of about 20 people deep to check in. They were busy as they were hosting two weddings and there was a popular concert in town (which is why we were there). Not a problem, I’ll wait in line. After waiting 30 minutes I was told my room wasn’t ready. The employee said the cleaning staff was finishing cleaning up the rooms. She asked if we would wait and they would call me when ready. After an hour of not receiving a phone call and seeing a constant flow of new arrivals getting into rooms, I inquired the status of my room. I was told very rudely that she had no idea. I needed to be more patient and wait until I’m called. I was appalled. I sat down and waited another 30 minutes. I approached the desk again and thankfully a different employee assisted me. After looking about two minutes in the system, she found me a room! The hotel itself is very nice. My experience with the staff was lacking. For the price I paid for one night, I will look elsewhere next time. Beware!
Check in time was 4pm. I was there at 4pm and stood in line of about 20 people deep to check in. They were busy as they were hosting two weddings and there was a popular concert in town (which is why we were there). Not a problem, I’ll wait in line. After waiting 30 minutes I was told my room wasn’t ready. The employee said the cleaning staff was finishing cleaning up the rooms. She asked if we would wait and they would call me when ready. After an hour of not receiving a phone call and seeing a constant flow of new arrivals getting into rooms, I inquired the status of my room. I was told very rudely that she had no idea. I needed to be more patient and wait until I’m called. I was appalled. I sat down and waited another 30 minutes. I approached the desk again and thankfully a different employee assisted me. After looking about two minutes in the system, she found me a room! The hotel itself is very nice. My experience with the staff was lacking. For the price I paid for one night, I will look elsewhere next time. Beware!
2
Yuri
15 Sept 2025
·
Stayed 2 nights
Asked for an extra blanket...45 minutes asked again, I guess they forgot... told it would be right up. Never arrived. When I mentioned it to the front desk they did not care at all, it was like the person hated their job. The actual hotel is very nice and clean. Oh, and the WIFI costs $$$...not worth it
Asked for an extra blanket...45 minutes asked again, I guess they forgot... told it would be right up. Never arrived. When I mentioned it to the front desk they did not care at all, it was like the person hated their job. The actual hotel is very nice and clean. Oh, and the WIFI costs $$$...not worth it
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AI-generated summary based on recent guest reviews
Location
Central downtown spot within easy walk of Public Square, Rocket Mortgage FieldHouse, and JACK Casino; many find it convenient for concerts and dining. A few mention feeling uneasy outside at times or limited options on weekends.
Related guest reviews
10
Danielle
9 Feb 2024
·
Stayed 1 night
Close to arena for concerts
Close to arena for concerts
10
Scott
2 Sept 2025
·
Stayed 1 night
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
Beautiful, spacious room with a great bed. Location is near many good bars and restaurants.
10
Rita
29 May 2025
·
Stayed 1 night
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
10
Michael
25 Feb 2025
·
Stayed 1 night
Extremely convenient to everything that downtown has to offer
Extremely convenient to everything that downtown has to offer
10
Deanne
5 Oct 2025
·
Stayed 1 night
Super convenient to attend a show at Rocket Field and the Jack Casino.
Super convenient to attend a show at Rocket Field and the Jack Casino.
8
Kelly
10 Apr 2025
·
Stayed 2 nights
Beautiful building Felt a little unsafe outside
Beautiful building Felt a little unsafe outside
10
Mary
1 Jun 2025
·
Stayed 1 night
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
The room was quite large and the bathroom was huge. It wasn't very light in the room, however. It was very clean and quiet. And the location was great. Adam at the front desk was very accommodating. I would highly recommend this hotel and I would stay there again. The main downfall was the price of the parking at $48.
10
April
13 Jul 2025
·
Stayed 2 nights
The hotel was beautiful! Staff was excellent and it is a great location with everything in walking distance.
The hotel was beautiful! Staff was excellent and it is a great location with everything in walking distance.
10
Pepi
9 Feb 2025
·
Stayed 1 night
Don’t be turned off by the surrounding neighborhood. This is the most stunning hotel you’ll stay in.
Don’t be turned off by the surrounding neighborhood. This is the most stunning hotel you’ll stay in.
10
CECILIA
4 Aug 2024
·
Stayed 3 nights
Excellent location.
Excellent location.
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AI-generated summary based on recent guest reviews
Dining
On-site bar and breakfast receive strong feedback and some meals are praised as tasty and reasonably priced, but service can be slow or short-staffed and late-night or dinner options are limited.
Related guest reviews
10
gordon
15 Jul 2025
·
Stayed 3 nights
All the staff were really nice to me. The bar is a gem.
All the staff were really nice to me. The bar is a gem.
10
Tancy
22 Aug 2025
·
Stayed 2 nights
The hotel itself was so lovely, nowhere to eat within walking distance really...not on a weekend anyway. So we just ate the the restaurant in the hotel and it was delicious!
The hotel itself was so lovely, nowhere to eat within walking distance really...not on a weekend anyway. So we just ate the the restaurant in the hotel and it was delicious!
10
Terrence
1 Jul 2025
·
Stayed 2 nights
Clean friendly. Except asked for face cloths. Never got it. Service at restaurant. Very very slow over I hour to get food. And they gave us the wrong food
Clean friendly. Except asked for face cloths. Never got it. Service at restaurant. Very very slow over I hour to get food. And they gave us the wrong food
10
Rick
3 Jun 2025
·
Stayed 1 night
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
Need more staff in the bar and at breakfast. Hotel was much improved over the last visit. Staff were friendly and efficient just need more of them on busy days ie concert
2
Rachel
8 Jul 2025
·
Stayed 1 night
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
Not clean, elevators left unlocked overnight, room service options end at midnight - menu is limited and not fresh.
6
David
9 Aug 2024
·
Stayed 4 nights
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu. My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
10
Rita
29 May 2025
·
Stayed 1 night
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
I loved everything about this property, primarily the location and the ease of getting there by car. Everyone I interacted with from check in to check out was exceptional. The hotel is centrally located and it's easy (and safe) to walk to many different venues. The room was clean, updated and spacious. The food at the two eating places was good and reasonably priced and the staff was very friendly and kind. I would definitely stay there again, no question.
10
Linda
3 Jul 2024
·
Stayed 4 nights
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
8
Breen
5 Feb 2025
·
Stayed 1 night
Staff was excellent, and helpful when our room key did not open the room, the issue was resolved quickly. Bar has nice atmosphere and breakfast was delicious!
Staff was excellent, and helpful when our room key did not open the room, the issue was resolved quickly. Bar has nice atmosphere and breakfast was delicious!
8
Laura
13 Sept 2025
·
Stayed 1 night
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
Loved the walkability of the hotel to Rocket mortgage for our concert we were attending, had a nice dinner in the hotel restaurant before going out, our bartender Keegan was awesome and gave us great suggestions on local places! Bed was very comfortable and check in was easy and very friendly Only one problem that we had was the tv didn’t work, but overall everything was amazing and had we stayed longer we would have had it fixed
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AI-generated summary based on recent guest reviews
10
David
2 weeks ago
·
Stayed 1 night
Staff was amazing, very
Staff was amazing, very
8
W E Prince
2 weeks ago
·
Stayed 1 night
Beautiful Historical hotel with an incredible helpful staff. Nice location in Center of city. Too short a visit to have enjoyed all they offer.
Beautiful Historical hotel with an incredible helpful staff. Nice location in Center of city. Too short a visit to have enjoyed all they offer.
10
Angela
2 weeks ago
·
Stayed 1 night
Close to museums and a Casino.
Close to museums and a Casino.
10
Martha
3 weeks ago
·
Stayed 1 night
We thoroughly enjoyed our stay. The hotel location is super convenient to both the Jacobs Pavilion in the Flats and the Rock and Roll Hall of Fame, less than a mile away walking in either direction. (You may want to Lyft to the Pavilion because of a steep hill). The curbside valet and the front desk staff could not have been nicer. We both remarked on it. We were given a complimentary glass of wine at check-in, great directions, and plenty of free water bottles during our stay. Our room and the hotel were spotlessly clean. This was our first visit to Cleveland and we were pleasantly surprised. Would stay here again next time.
We thoroughly enjoyed our stay. The hotel location is super convenient to both the Jacobs Pavilion in the Flats and the Rock and Roll Hall of Fame, less than a mile away walking in either direction. (You may want to Lyft to the Pavilion because of a steep hill). The curbside valet and the front desk staff could not have been nicer. We both remarked on it. We were given a complimentary glass of wine at check-in, great directions, and plenty of free water bottles during our stay. Our room and the hotel were spotlessly clean. This was our first visit to Cleveland and we were pleasantly surprised. Would stay here again next time.
10
Robert
3 weeks ago
·
Stayed 2 nights
Wonderfulstay
Wonderfulstay
FAQs about Hotel Cleveland Autograph Collection
Is parking available at the property?
Self parking is available on-site for a fee of USD 48 per day, which includes in/out privileges. Valet parking is also offered at a fee of USD 57 per day, with in/out privileges as well.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:00 AM to noon for a fee, approximately USD 15.00 to 25.00 for adults and USD 10.00 to 20.00 for children.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in may be available for a fee of USD 50, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features can be obtained by contacting the property directly.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Cleveland, just steps from JACK Cleveland Casino and within a 10-minute walk of Rocket Arena. It is approximately 0.6 miles from the Huntington Convention Center and 0.7 miles from Progressive Field.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 50 per night, subject to availability. Advance request for rollaway beds is recommended.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 584.9928274261474USD
- 2026-09-20: 127.44000302886963USD
- 2026-09-21: 275.3999971939087USD
- 2026-09-22: NO DATA
- 2026-09-23: 448.76279626159663USD
- 2026-09-24: 209.52000260467528USD
- 2026-09-25: 327.9970113037109USD
- 2026-09-26: 1560.2385154052733USD
- 2026-09-27: 718.9999583679198USD
- 2026-09-28: 251.70480213775633USD
- 2026-09-29: 363.96000226745605USD
- 2026-09-30: NO DATA
- 2026-10-01: 1677.6439394165038USD
- 2026-10-02: 285.74489945831294USD
- 2026-10-03: 388.5987607543945USD
- 2026-10-04: 163.32998912200927USD
- 2026-10-05: 253.58430972900388USD
- 2026-10-06: 756.6999678100585USD
- 2026-10-07: 353.3735603759765USD
- 2026-10-08: 203.27999536437986USD
- 2026-10-09: 287.9999932876587USD
- 2026-10-10: 410.99997600708USD
- 2026-10-11: 216.1943958312988USD
- 2026-10-12: 243.8100119918823USD
- 2026-10-13: 552.9520967010498USD
- 2026-10-14: 572.9113620880127USD
- 2026-10-15: 349.99999269409176USD
- 2026-10-16: 298.19624096069333USD
- 2026-10-17: 520.9999947296142USD
- 2026-10-18: 163.32998912200927USD
- 2026-10-19: 238.52999778137206USD
- 2026-10-20: 494.00998196716307USD
- 2026-10-21: 517.0000004180907USD
- 2026-10-22: 213.66574392395017USD
- 2026-10-23: 318.4299752349853USD
- 2026-10-24: 393.73562026062007USD
- 2026-10-25: 163.18890125427245USD
- 2026-10-26: 184.63679690704345USD
- 2026-10-27: 488.38090008239743USD
- 2026-10-28: 532.9927962829589USD
- 2026-10-29: 153.06840839538575USD
- 2026-10-30: 251.45550311584472USD
- 2026-10-31: 295.08841941528317USD
- 2026-11-01: 187.16290905761718USD
- 2026-11-02: 180.6947966278076USD
- 2026-11-03: 357.99998131713863USD
- 2026-11-04: 445.9899773925781USD
- 2026-11-05: 289.2564022064209USD
- 2026-11-06: 270.0289195663452USD
- 2026-11-07: 318.6539992980957USD
- 2026-11-08: 130.9999976158142USD
- 2026-11-09: 157.02119826202392USD
- 2026-11-10: 320.99999890441893USD
- 2026-11-11: 397.6667784057617USD
- 2026-11-12: 235.02516846313475USD
- 2026-11-13: 306.99998378295896USD
- 2026-11-14: 417.9899821807861USD
- 2026-11-15: 224.99999530334472USD
- 2026-11-16: 233.00000144195556USD
- 2026-11-17: 237.99999433135986USD
- 2026-11-18: 221.0100023788452USD
- 2026-11-19: 214.99999200897216USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 20.00 for children
- Fee for in-room wireless internet: USD 13.95 per day (rates may vary)
- Self parking fee: USD 48 per day (in/out privileges)
- Valet parking fee: USD 57 per day (in/out privileges)
- Early check-in fee: USD 50 (subject to availability)
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Valet parking
Dry cleaning
Banquet facilities
Services
Dry cleaning
Banquet facilities
ATM/Cash machine
24-Hour Front Desk
Activities
Fitness Center (nearby)
Internet
WiFi
Parking
Parking
Valet parking
Parking Onsite
General
Restaurant
Non-smoking rooms