Comfort Inn Indianapolis North - Carmel
Property description
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include wireless internet access (surcharge), a banquet hall, and a vending machine.
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Guest reviews
7.4
Good
Based on 1,002 verified reviews
Who stays here?
Business
15%
Couple
26%
Family
36%
Group
6%
Solo
15%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Inn Indianapolis North - Carmel, reviews describe an older property with noticeable wear, recurring maintenance issues, inconsistent cleanliness, and mixed perceptions of value and comfort ranging from acceptable for the price to deeply disappointing.
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6
shawn
3 weeks ago
·
Stayed 2 nights
3 out of 5 stars overall
3 out of 5 stars overall
4
Amy
3 weeks ago
·
Stayed 1 night
PROS: Bed and sheets were comfortable and clean. The staff I spoke with were very nice. CONS: The building is in quite bad shape. Water damage, ceiling tiles missing, broken elevator (as issue which seems to go back some months, based on other reviews). When I opened the door to our room (10pm, ready to hit the sack) there were 5 big black flies in the room, some of them over one of the beds. Yuck. Even though there was a free breakfast, we chose to eat elsewhere given the state of the facility.
PROS: Bed and sheets were comfortable and clean. The staff I spoke with were very nice. CONS: The building is in quite bad shape. Water damage, ceiling tiles missing, broken elevator (as issue which seems to go back some months, based on other reviews). When I opened the door to our room (10pm, ready to hit the sack) there were 5 big black flies in the room, some of them over one of the beds. Yuck. Even though there was a free breakfast, we chose to eat elsewhere given the state of the facility.
2
Erik
3 weeks ago
·
Stayed 4 nights
We showed up and the clerk did not ask for my ID. They gave us a key to the second floor. The elevator was out of service. When we walked up the stairs and onto the second floor, there was a sewage smell. There were missing ceiling tiles in the hallway on our walk to the room. There were some ceiling tiles that had black splotches and wet spots. We did not feel safe, when I reported the smell to the clerk, he asked if it was a weed smell. When I explained it was a sewage smell, he stated he's received that feedback before and that the hotel is undergoing a full renovation. He also mentioned that the 3rd floor was 100% inaccessible as the locks were not working. We were scheduled to stay there 5 nights, but we felt so unsafe we left immediately. On the way out, the exit door had what appeared to be a broken lower window panel with what appeared to be a rock hit.
We showed up and the clerk did not ask for my ID. They gave us a key to the second floor. The elevator was out of service. When we walked up the stairs and onto the second floor, there was a sewage smell. There were missing ceiling tiles in the hallway on our walk to the room. There were some ceiling tiles that had black splotches and wet spots. We did not feel safe, when I reported the smell to the clerk, he asked if it was a weed smell. When I explained it was a sewage smell, he stated he's received that feedback before and that the hotel is undergoing a full renovation. He also mentioned that the 3rd floor was 100% inaccessible as the locks were not working. We were scheduled to stay there 5 nights, but we felt so unsafe we left immediately. On the way out, the exit door had what appeared to be a broken lower window panel with what appeared to be a rock hit.
2
Renita
4 weeks ago
·
Stayed 2 nights
hot water wasn’t hot, room had mold and hallway smelled and looked of water damage and messing tiles. Smelled bad. pool was ok but had bugs in it.
hot water wasn’t hot, room had mold and hallway smelled and looked of water damage and messing tiles. Smelled bad. pool was ok but had bugs in it.
8
JAMES
4 weeks ago
·
Stayed 1 night
There was only toast for breakfast. Hotel staff said this wwas due to ownership turn over.There was no cofee. Only warm water.
There was only toast for breakfast. Hotel staff said this wwas due to ownership turn over.There was no cofee. Only warm water.
10290 Pennsylvania Parkway, Indianapolis (and vicinity), Indiana, United States of America
Location
Located in Indianapolis, Comfort Inn Indianapolis North - Carmel is within a 15-minute drive of Fashion Mall at Keystone and Indiana State Fairgrounds. This hotel is 9.8 mi (15.7 km) from Children's Museum of Indianapolis and 13.4 mi (21.6 km) from Lucas Oil Stadium.
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