Quality Inn Fishers - Indianapolis

Hotel was in a good location, we had a concert at Lucas oil. Hotel was mediocre at best. Hotel was outdated and need of repairs. Room was clean, bathroom door was heavy and would shut immediately on opening. Side door doe entrance didn’t close well and for a secure door it was not. Bed springs were bad, and not good for the back. Not worth the cost . It worked for a one night stay after a concert but wouldn’t chose to stay again.

The morning staff was very nice. The others were fine. Lots of little things were annoying like I hit a drink button on the machine for a Mr Pibb and it gave me a power drink. Stupid things like that that. They took 12 minutes to find my reservation.

Staff was friendly but the place was an absolute dump

In the middle of a renovation and it's coming along nicely. The morning desk employee was absolutely rude. I called in the morning to request late check out (the hotel was mostly vacant and it was Sunday morning) and there was no answer. I went to the desk an hour before check out time. I observed the desk employee in questionable behavior with the cleaning staff. She was making fun of their accents and speaking very rudely to them. She returned to the desk when I got to it. I asked if I could extend my checkout by an hour. This is fairly standard and many properties have a fee schedule for this. She looked at me and said no. She needs to clean that room now so I needed to pack my things as quickly as possible and leave. This was my first interaction with this employee. She didn't know which room I was in or anything else of that nature. I did end up staying in the room until the agreed upon check out time, but still not understanding what reasoning she had to be rude to the other employees and myself. As far as her appearance at the front desk, I would have been given pause if I was checking in. Her clothes and hair were dirty and she was unpleasant and foul with horrendous grammar. This could be a great spot for the price, but they need a serious intervention with this particular employee. It left a horrible imprint and ending to an otherwise positive stay.

Clean room, great hotel staff