Wyndham Westfield

Not impressed with indoor pool it's suppose to be heated was freezing. Talk with front desk young guy said it was turned up all the way. I would not stay again if that's all they can say it was NOT heated.

The room was nice and the vinyl flooring seemed like a step up from most hotels' carpet. The room was pretty chilly on a windy day, likely due to the wind blowing directly at our window so we had to crank the heat up quite a bit. The fridge was small and didn't stay very cold. The staff was not very helpful during our stay. We asked the desk if we could get water from the restaurant to fill our water bottles and they said we could, but when we went over and asked the bartender (who was sitting using their phone and there were no customers) they told us we could just fill them up at the drinking fountain (which had no bottle filling station). The biggest downside was that we "couldn't" use the pool the 4 nights we were there, which we were planning to do with our young kids. The pool was open, but the first night we noticed what appeared to be sand in the pool and the door to the chemical storage was slightly open with caution tape over it. We asked the front desk when it would be cleaned and specifically mentioned the sand and they said they would ask someone to clean it the next day. We continued checking throughout our trip and the sand remained, plus we weren't confident of the chemical situation since anyone could access it. The location was nice and close to many restaurants, the room was cheap and overall nice, but if you're looking for a place with a clean pool or helpful staff, this hotel could use some work in those areas.

The pool was insanely cold

Hotel was clean and the staff were friendly. Only complaint was there was only one washer and dryer for the entire hotel.

There for a sporting event and seemed like everyone in hotel was there for a sporting event would of been nice to have access to more than one washer and dryer. Multiple trips to keep finding out it was in use.

Great spot to crash for a night. Seemed to have a nice lobby, restaurant, staff, and many activities like a fitness room, game room, and pool. Would definitely stay again

Restaurant not open on a weekend. Had a suite and the couch had duck tape holding together and the cushions were from different couches. Day staff on check nice, night staff not so.

The indoor pool was comparable to an ice bath. Don't expect it to be a quiet night. There were kids running up and down the halls at all hours. The mattresses definitely needed replaced as they were very lopsided and lumpy. The employees and cleanliness were fantastic.

The hotel was great and the staff was friendly, the workout room was one of the best of any hotel we’ve been to!

Attended a private event there. Staff did a fantastic job. Only problem s were the pool was very cold and tbe elevator got stuck with us in it. Took about 10 mins and they got us out. If these items are addressed hreat place.

Clean room. Beds were comfortable. Only downfall was the low water pressure in the shower.

Hotel was absolutely beautiful, however the toiletries they provided us with were clearly used, the single use lotion was 3/4 of the way gone and there was Hairs all over the room & folded into the hand towels View was beautiful and Front desk was amazing, just house keeping needs some help. Overall a good stay :)

Absolutely Horrible Stay – Filthy, Noisy, and Overpriced! My stay at Wyndham Westfield was one of the worst hotel experiences I’ve ever had. The room was disgusting, with dried urine all over the bathroom, proving that housekeeping is either nonexistent or completely negligent. The staff was rude and unhelpful, showing no concern for any of the issues I experienced. There was no hot water, the Wi-Fi barely worked, and the walls were so thin that I could hear everything happening in the rooms around me. To make matters worse, the hotel was extremely noisy all night long. People were screaming and yelling in the halls, and kids kept knocking on our door and running away, making it impossible to get any rest. The staff did nothing to control the situation. And as if all of that wasn’t bad enough, there was no free breakfast—something that most hotels at this price point offer. The food available was so overpriced that we couldn’t even afford to eat there. For the price, this hotel is an absolute ripoff. It’s dirty, loud, poorly managed, and way too expensive for what you get. I will never stay here again, and I strongly urge others to avoid this place at all costs.

Horrible customer service Floor was dirty, and I was given a spray bottle and mop to clean it myself Rooms and hotel were not clean Did not bring towels when I asked Charged $40 for one hour later check out

The front staff was polite, but my overall experience was disappointing. I responded through the app requesting to remove the last night from my booking but never received a response. I assumed the request had been handled. When I checked in on Friday, I again explained that I planned to checkout on Saturday, not Sunday, but was told nothing could be done. As a result, I was charged for a night I did not use, which was extremely frustrating. Additionally, the lobby bathroom was in poor condition. Several stalls were unusable due to toilets not flushing, leaving visible waste. This area clearly needs more attention and maintenance.

I reported to the staff on duty that my daughter and I both woke up in the middle of the night with Bed Bug bites all over us we stayed in room 245. We have taken pictures of the bites starting at 4:50am when I woke up because I was itching from the bites.We threw all of our belongings away to make sure we didn't take bugs home with us. We were seen today at urgent care because there are so many bites all over both of us. We have never experienced this before but apparently I am allergic to the so they have given me a steroid to help treat them. We have never stayed at a Wyndham Resort before but others assured us it was a nice hotel. This will be our last time.

Very clean.

We were not disappointed upon our arrival. The hotel was clean and spacious. Staff was friendly and courteous. The shower design is a bit weird; water splashes out onto the floor making us feel that we had to wipe up the water so as not to slip. Oh well.

Very clean room. Inviting entrance. Great price. Excellent location for any Grand Park sports visitors. Huge rooms. Friendly staff. Only disappointments were: quite a lot of US-31 traffic noise for east-facing rooms, loud A/C blower, expensive (not free included) breakfast, and stained couch

The place was great in past: eco friendly, comfortable, and close to the baseball fields and businesses. This last trip- my kids woke up to huge round bugs running all over the place: phone counter and desk area. It was disgusting. Guest services switched out our room, but needless to say, we didn’t have a good night’s rest. Left a message the next morning with the gentleman at the front desk, in hopes the manager will take care the issue. At this point, we most likely will not be returning.

Stay was good except fridge didn't work

Great location and property. My biggest complaint was the thin walls and floors. I was on the 2nd floor and had someone above me that sounded like a someone banging on the ceiling when they walked any where in their room. Also I could hear TVs playing, no idea if from above or the rooms next to me but it was definitely not a good night’s sleep. I might expect this on Friday or Saturday night but this was a Sunday night.

Large room. Clean. Good condition. Hard floors instead of carpet, which I prefer; seems cleaner. Significantly less expensive than other 9+ rated hotels. No free breakfast, but plenty of fast food and other restaurants nearby.

Your hotel was lovely. Shower was awesome but water goes everywhere on the floor. If seems like the glass door is not over far enough plus you can’t adjust the shower head. Bathroom towels were not very soft. But all in all we would stay with you again.

Very clean room. Inviting entrance. Great price. Excellent location for any Grand Park sports visitors. Huge rooms. Friendly staff. Only disappointments were: quite a lot of US-31 traffic noise for east-facing rooms, loud A/C blower, expensive (not free included) breakfast, and stained couch

Being so close to Grand Park it would be nice if breakfast was included to make it easier for athletes to grab food before early morning games. Also, shower was quite weird without a door or curtain and created a bit of a mess on the floor. Otherwise, clean and close to where we needed to be

Bed and pillows comfortable. Did not like lack of lighting in room. Did not like shower curtain hanging too long into tub. Did not like shower head and lack of water pressure. Did not like being able to hear the next room through adjoining door. Pool area was nice. Staff was friendly and helpful.

The property looks clean and neat. The room is spacious. Online check-in and check-out is convenient. The big problem is that the bed frame is bigger than the mattress and the bed frame’s color is blended into the floor. I kept bumping my legs to the corner of the bed frame because it looks like the edge of the white mattress is the edge of the bed. it was really painful. This happened to me, my husband, my daughter in the same room and my mother-in-law in a different room.

Carlos, who checked us in was incredibly friendly, kind and helpful. The room was wonderful, clean, quiet and a pretty view of the pond.

Our room at the far end of the second floor was affected by unusual mechanical noises, i.e. fans and water running, that were disruptive.

The front staff was polite, but my overall experience was disappointing. I responded through the app requesting to remove the last night from my booking but never received a response. I assumed the request had been handled. When I checked in on Friday, I again explained that I planned to checkout on Saturday, not Sunday, but was told nothing could be done. As a result, I was charged for a night I did not use, which was extremely frustrating. Additionally, the lobby bathroom was in poor condition. Several stalls were unusable due to toilets not flushing, leaving visible waste. This area clearly needs more attention and maintenance.

The lobby area was very “active” at 11:00 pm. The workers on duty appeared stressed and did not try to control the chaos. There was no where to park. I was told park anywhere, on curb included. Someone need to manage the chaos better. 10 year olds going down the hallways dropping F bombs. Smh. I was not impressed by the lack of control or rules of the hotel.

The hotel itself is absolutely great! Everything is new, on trend, etc.. The reason I could not give a five star rating, is because of the staff. In particular, a front desk worker named Scott. He was absolutely rude, inconsiderate, and just completely unacceptable as someone to interact with the public. When we asked his name because of his behavior, he said, “My Name Is get the hell out of here!“. He was also refusing to give me my drivers license back. I asked three times, and he just kept staring at me. I will never stay at this hotel again because of Scott.

Very nice room! Staff was very attentive and polite. I would definitely stay again.

Got there and Scot the man at the front was one of the rudest people I have ever met. After asking a few questions about his rude behavior he asked me to leave and called the police. Which I waited for and spoke with. I have stayed at thousands of hotels and I have never received such inexcusable behavior by a front desk staff member. This employee should be send through customer service training immediately or terminated from his position.

The front desk in the evening refused to let door dash come to my door. The morning staff didn’t have a problem with it. If there is a rule it needs to be stated.

I growled at check-in about no free breakfast at. Then I apologized a day later. This facility is across road from best ball diamonds in Indiana. Wyndham Westfield does offer a breakfast on site at a reasonable price. It is also within a few minutes of superb restaurants and fast food. The facility is usually full of athletes and parents. I slept soundly on a very comfortable bed. Air conditioning worked quietly in our room; loudly in daughter's across hall. Everything about our room was clean and comfortable. The staff was friendly and cheerful. We enjoyed our stay, and we would certainly stay here again.

Carlos was above and beyond the best concierge a hotel could ask for. From caring about your establishment, to the guests that stay here, you’re lucky to have him! The place and the the people who work here are second to none!!!

The day staff was awesome but the gentleman at the front desk at night was rude.

The staff was wonderful. Every single person went above and beyond to make sure I was happy.

Waking distance to the baseball fields

good location. being a newer hotel it was very clean, updated, etc.

It's about a 2 minute drive (or 8 minute walk) from Grand Park. Amazing location for tournament stay... Everything was clean, everyone was helpful. Really only downside was the elevators seemed sketchy. made weird noises, took a long time. Overall, I would absulutey stay here again.

Newer facility, very clean and stylish. Will say there isn’t much around it

We stayed for a baseball tournament at Grand Park, literally across the street. You will find plenty of good restaurants within 6 miles. The rooms were clean and the beds were comfortable.

We enjoyed our stay at Wyndham. The hotel is right across from Grand Park which makes it perfect for baseball families. Very nice and in a perfect location. We loved the dog park and bar next door to the hotel.

Large room. Clean. Good condition. Hard floors instead of carpet, which I prefer; seems cleaner. Significantly less expensive than other 9+ rated hotels. No free breakfast, but plenty of fast food and other restaurants nearby.

Great location right next to grand park! Sooo convenient! My only slight complaint is that they need bigger ice machines. Pretty sure every guest in the hotel needs to fill up their kid’s water bottle in the morning and they were out of ice by 7am when I tried.

Very close and convenient to the park

Highly recommended. Good location. Clean. New.

Excellent, only hiccup was a miscommunication on a complementary breakfast. There wasn’t one.

Stayed because they advertised restaurant and bar on site however restaurant is closed on Sundays and Mondays which they did not advertise.

This hotel was gorgeous. Very fancy and upscale. So clean. Loved everything about our room. The only negative was that you had to pay for breakfast if you ate at the hotel. I assumed it would be free. Might need to put that in your description. Other than that one of the most beautiful hotels I have ever seen!

Toilet tank won’t fill (broken float). Carpet slid out from under me when I went to sit on the couch. Shower barely gets hot and piddly flow/coverage. Towels and bedding were nice. Room had a good appearance. Lobby coffee was TERRIBLE. Not sure I would choose this location again.

Property was very clean, nice, and very comfortable. Our only complaint would be is that we stayed on a weekend and apparently they dont do breakfast on weekends. That seemed very odd to us ended up costing several more dollars and time we hadn't prepared for to find a place and get the family breakfast in the morning. Probably won't be staying there in the future for that reason alone.

A really nice hotel! Clean and spacious room/suite. The breakfast buffet that was provided for our Tandem Cycling Event was definitely the only negative. At $15.00 for the buffet it was not worth the cost.

I think it's an excellent hotel for the price point but 1) the breakfast costs $15/person, and 2) the morning front desk person was glued to his phone.

Coffee in lobby. Coffee urn was all gone there was none available Hotel entrance very nice Beautiful Ptu

The hotel was great, very convenient to the fields. Only issue is they stopped serving breakfast at 9. :00 the bar isn't open late

Very well maintained and excellent facilities. Not easy to locate off of US 31, however. Quiet and clean. Breakfast is NOT included (nearly standard at other hotels nowadays) and is pricey.