Is parking available at the hotel?

Yes, self-parking is available for guests at no additional cost. The parking is off-street and does not require a reservation.

What type of breakfast is offered and what are the serving hours?

A continental breakfast is available for a fee of approximately USD 11.95 for adults and USD 6.95 for children. Breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Does the hotel allow pets?

Yes, the hotel allows pets with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability. Guests can request early or late check-in/check-out upon arrival.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available on request. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The hotel provides several accessibility features, including elevators, step-free entrances, and wheelchair-accessible facilities in public areas, rooms, and bathrooms. There is also a wheelchair-accessible pool.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Bossier City, within a 5-minute drive of Horseshoe Bossier City Casino and Margaritaville Resort Casino. It is 0.4 miles from Bossier Crossroads Shopping Center and 1.1 miles from Bossier Civic Center. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool and a hot tub. The pool is available for guests to enjoy during their stay.

What are the policies for guests staying with children?

Children are welcome at the hotel. There is no charge for children under a certain age, although specific age limits are not mentioned.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of USD 10.00 per night and rollaway beds at the same rate. Advance request or confirmation is required for availability.

Hilton Garden Inn Bossier City, LA

Average nightly price at Hilton Garden Inn Bossier City, LA by month, last 12 months (USD)
Month	Average price
January	US$127
February	US$144
March	US$160
April	US$144
May	US$147
June	US$155
July	US$138
August	US$129
September	US$145
October	US$141
November	US$140
December	US$126

What guests think

Across recent stays at Hilton Garden Inn Bossier City, LA, guests frequently praise friendly staff and convenient interstate access, while noting uneven room experiences, with positives on space and updates contrasted by recurring air conditioning troubles and occasional noise.

Cleanliness feedback is mixed: many describe very clean rooms, but several report bathroom mildew, hair, odors, or worn fixtures. Facilities draw both praise and complaints, with an appreciated free shuttle and solid gym offset by repeated ice machine outages, intermittent pool or hot tub closures, and construction affecting parking and access. Breakfast is not included and is widely considered expensive, though some enjoyed the food and bar. Expect friendly service and convenience, but check room condition and amenities during your stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the free area shuttle and a well-equipped fitness center. Repeated ice machine outages, occasional pool or hot tub closures, and ongoing construction that affects parking and access are noted.

Related guest reviews

2

Tammy

17 Apr 2024

·

Stayed 2 nights

We’ll NEVER stay here again. We went here because it had a hot tub. It wasn’t working. The TV was out for over a day. We had something that needed to be kept frozen and the freezer was completely iced over. The water pressure was very low. The door to the room was out of square and hits the door jamb, making it hard to open or close. The morning we were leaving, there was a semi making a delivery outside our window and woke us up at 6am. We’ll stay at Margaritaville next time.

10

Joseph

27 Apr 2025

·

Stayed 1 night

We always stay at this hotel every New Years. Great service. Love the Shuttle service. Nice people at the front desk.

6

Brandon

23 Nov 2025

·

Stayed 1 night

Our stay was in room 1314, the fridge was not working in our room and the air conditioner was loud and did not cool very well. Outside of that the hotel was very nice very clean and I would stay here again. They had a free shuttle anywhere in a 5 mile radius. The lady that brought us to dinner and to the event we were going to was very, very nice she was a good communicator and was on time for drop offs and pick ups.

6

Alethea

12 Sept 2025

·

Stayed 2 nights

The pool was broke, no complimentary breakfast

4

Christina

22 Apr 2024

·

Stayed 1 night

We had no hot water during stay. Phones in room did not work so could not call front desk with questions or if there had been an emergency. Parking was limited due to construction containers throughout parking areas.

10

Mozelene

23 Jul 2025

·

Stayed 2 nights

I like the fact that when ALL the ice machines on my floor was empty, the front desk clerk when to kitchen to get some for my cooler.

4

Wanda

21 Jul 2025

·

Stayed 2 nights

Our visit to this Hilton Garden Inn was one of the worse visits we’ve experienced with Hilton. Only one Scotsman ice machine was working. We had to go down to the main lobby for ice and bottled water. The AC was set at 65 but never dropped below 70. Only two handicapped parking places on our side of the facility. First Hilton to not have a free breakfast. Hallways were hot and had a musty odor. If we book again it will be at Home2Suites

10

Irene

26 Feb 2025

·

Stayed 2 nights

Nice and clean, very friendly and helpful stage. Needed an early check in and they were very accommodating. Very nice gym, clean and a lot of workout equipment.

6

Christine

8 Dec 2024

·

Stayed 2 nights

This is my second time staying at this Hotel and the ice machine doesn’t work on any of the floors.

8

JAMES

23 Sept 2024

·

Stayed 1 night

It will be great once all construction is complete.

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Cleanliness

Many reviewers found rooms and common areas clean, but several reported bathroom mildew or mold, hair, odors, and worn fixtures. Housekeeping consistency varies between stays.

Related guest reviews

8

Stefanie

26 Sept 2025

·

Stayed 1 night

Upon checking in, I went straight to the room while my husband parked. When I walked into our room I could smell that it was recently cleaned, which was great in my books. However, the bathroom told another story. Unfortunately, you could visually see discoloration in multiple areas of the shower. I immdiately when to the front host, who was more than gracious to move us to a better room. She was professional and personally inspected the room prior to her assigning it to us. It made a big difference in the situation. The 4 star is more customer service related, than the condition of the property itself.

6

Carlos

2 Sept 2025

·

Stayed 2 nights

My wife and I stayed 2 nights and had difficulty getting fresh towels. Also, the shower has a terrible mold problem.

10

Tonya

24 Nov 2025

·

Stayed 1 night

Friendly staff, clean, up to date room.

8

Alexa

6 Jan 2026

·

Stayed 1 night

There was a clean room and the staff was very friendly.

4

Robert

17 Dec 2023

·

Stayed 2 nights

My room was not clean. The bathroom was dirty, with mold in the shower. There was dust and dirt throughout my room, which made for a very poor travel experience for my wife and me. I had booked a handicap-accessible room, but due to my late check-in I was not able to get it changed. I paid way too much for a room that wasn't clean. The front desk told my wife that someone would contact us the morning to get our room changed, but they did not. I am beyond disappointed with my Hilton stay.

8

Wendy

6 Aug 2025

·

Stayed 2 nights

Check in was fast and easy, easy to park and get to room. Where this hotel needs help is cleanliness. I will admit, I am a neat freak but this is my second time to stay at this hotel. The first time was better because the room was cleaner. This time, I was in room 1233 and the shower had black mold and pink mold in it that I was able to wipe down with the wash cloth. That tells me that the showers are NOT scrubbed down. There was also other people's hair in the shower and on the bathroom near the toilet. I could see grass on the floor and dust under the bed. At a glance, the room looks nice but when you start really looking at things, it's not really deep cleaned.

2

Brad

12 Apr 2025

·

Stayed 1 night

Front desk not very friendly, shower dirty, and house keeper comes in and knocks on the door at 9am waking me up. Unbelievable

4

Leah

28 Jun 2024

·

Stayed 1 night

Honestly, disappointed in my stay. I booked a king room less than an hour before arriving. Apparently a king room was "not available". Which, I don't really know to be true. I was moved to a room with two queens. I usually don't pay attention to cleanliness but, I payed significantly more to stay here than another hotel, and was disappointed. The bed didn't smell clean, there were hairs all around the pillow area and in the bathroom. Mold in the grout in the bathroom. Which, I expect if I pay 60 bucks for a room. Not over a hundred. There was a dirty tank top under one of the beds. Honestly, just not what I would expect for this chain, at this price. If it was Motel 6 I would be like "this tracks". Disappointed.

10

Kimberly

26 Feb 2024

·

Stayed 2 nights

Had an amazing stay. Our room was great.. . The bathroom was impeccable. Highly recommend them.

4

Leslie

22 Feb 2023

·

Stayed 1 night

The room was not clean. As a nurse I first checked the bathroom, tub was obviously not cleaned but I carry my own spray cleaner, no biggy. I then check the AC filters.. disgusting. I could roll up the dirty “lint” appearing stuff and the entire unit. The filters are plastic and a damp rag and/or running water then dry off takes care of it. The air filters were troublesome to me due to flue and Covid. I imagine most or all the filters and units in the rooms have not been cleaned and a room should have some type of aroma of “clean “ when you enter. It states Lysol, no Lysol was used in my room. This type of experience is why I carry my own cleaner and have to help out. Shame , shame.

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Rooms

Rooms are generally spacious and comfortable with some updated decor, but experiences vary. Recurring issues include weak or noisy air conditioning, firm beds or flat pillows, and occasional noise or minor maintenance quirks.

Related guest reviews

8

Robyn

26 Jan 2025

·

Stayed 2 nights

They needed better mattresses and pillows.

6

Brandon

23 Nov 2025

·

Stayed 1 night

Our stay was in room 1314, the fridge was not working in our room and the air conditioner was loud and did not cool very well. Outside of that the hotel was very nice very clean and I would stay here again. They had a free shuttle anywhere in a 5 mile radius. The lady that brought us to dinner and to the event we were going to was very, very nice she was a good communicator and was on time for drop offs and pick ups.

2

Margaret

12 Nov 2023

·

Stayed 2 nights

We got the king suite thinking it would be a little quieter but both nights of our stay was very noisy. We tried to call the desk for help but no one answered. My husband had to go to the front desk both nights to get help.

6

Kelly

18 Jun 2023

·

Stayed 1 night

Air conditioner was loud and didn’t cool room good enough

6

Larry

26 Jan 2025

·

Stayed 1 night

Bed was very hard and uncomfortable. The pillows were very flat and there was only one cup in the room to drink out of. Fire alarm went off in the room twice early in the morning and once in the hall.

10

Lindsay

16 Apr 2025

·

Stayed 1 night

Room was great very roomy with a mini fridge and microwave. Coffee was there but I didn’t use it. Amazing property and room location was perfect in back corner with elevator on one side to bring my two small dogs for an overnight getaway. Will definitely stay again.

6

Wendy

9 Dec 2025

·

Stayed 1 night

The room was hot when I got in there and it took awhile to get to a pleasant temperature.

8

Angelica

5 Sept 2024

·

Stayed 3 nights

Newly remodeled

10

Vicky

30 May 2024

·

Stayed 2 nights

Everything was great! The bed was too firm for my liking.

10

Bridgett

22 Aug 2023

·

Stayed 3 nights

I stayed in the king's suite very spacious clean Convenient location right next to the freeway.

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Service

Staff are frequently praised as friendly and helpful, including shuttle drivers and front-desk teams. However, guests report occasional slow or delayed check-ins, miscommunication, unreturned calls, and housekeeping by request leading to towel or service gaps.

Related guest reviews

2

Arturo

12 Aug 2024

·

Stayed 1 night

Rating the different staff. Night front staff. Poor quality and customer service. Charged me twice for the room even after I told them I paid for it through Expedia. Then the room once we got in had toe nails along bed frame and hair all on the floor. The cleanliness of the room for a Hilton brand and particularly the Garden inn hotel is subpar and sad excuse for the Hilton brand. Once I told the front staff about the toe nails and hair their concern was negligible and I was told someone would contact me tomorrow morning about the charges and the room. Truly a sad excuse for customer service. The day front staff was a stark difference. She had empathy and apologized for the issue and would pass it along to the manager. I still have yet to hear from a manager and I am giving them a business day before calling. The Hilton brand says they guarantee you have a good stay or they will fix it. It was a poor experience overall and I hope they can make this right. The breakfast staff was an absolute delight they greeted us and asked about our travel and overall were kind and caring. Overall poor experience at the Hilton garden inn in Shreveport.

10

Craig

16 Jun 2025

·

Stayed 2 nights

Didn’t like the fact that we stayed two nights and room was not cleaned during stay and had to go to front desk and ask for towels like the fact they let us check out a hr later

2

Chase

16 Sept 2025

·

Stayed 1 night

When we arrived at the hotel, after the check-in time, we were told our room was not ready. The lobby was completely full of other guests whose rooms were not ready as well. We finally left and found another hotel to stay at. No explanation was given by front desk on why rooms were not ready and why they did not communicate this to the room full of guests.

10

Sabrina

8 Nov 2025

·

Stayed 1 night

Staff was really friendly; room was clean. Overall it was a great stay

4

David

9 Dec 2024

·

Stayed 1 night

My reservation clearly stated check in time was at 3:00 the person at the front desk refused to check me in. I was told I had to wait until 4:00. I watched other guests check in. I showed the confirmation stating a 3:00 check in and asked for a manager. I was told no manager was available. I was finally allowed to check in at 3:25 after giving up my king size reservation for a queen even though I watched 3 other guest check into a king size room after my initial request to check in.

10

Tonya

24 Nov 2025

·

Stayed 1 night

Friendly staff, clean, up to date room.

4

Kevonta

15 May 2023

·

Stayed 2 nights

Not a fan of their policy requiring housekeeping to be by appointment only. They dressed it as “making your stay as uninterrupted as possible” as if housekeeping can’t simply walk past a do not disturb sign. When I did request for fresh towels to be sent up, they never were and I had to go to the front desk and get some. Very annoying after a long day to have to chase down basic amenities that literally any other hotel would accommodate. Enough for me to not recommend any Hilton Garden and avoid staying at any Hilton branded hotel going forward.

8

Alexa

6 Jan 2026

·

Stayed 1 night

There was a clean room and the staff was very friendly.

6

Robert

28 Apr 2025

·

Stayed 2 nights

The check-in process was tediously slow. Otherwise, everything was fine.

10

Marcia

12 Oct 2025

·

Stayed 2 nights

Friendly staff helping with whatever was needed. Super clean room, spacious and accommodating! Special shoutout to the security guard who went out of his way to get me ice for our room and cooler, since the ice machines in our hallway were not working. Had a wonderful weekend here and will definitely be back!!

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Location

Convenient to the interstate, casinos, and restaurants. Some guests found access and parking awkward due to construction and felt the surrounding area was a bit run down or less safe.

Related guest reviews

10

Gregorio

22 Sept 2024

·

Stayed 1 night

Great location but a bit awkward to exit, clean rooms, the only thing was blanket was too thin. Lastly the bedwas too firm, my back was hurting most of the night. It seemed i was laying on the flat floor.

10

Tamsen

27 May 2025

·

Stayed 1 night

Property is clean. Location is convenient! AC was cold. Breakfast bought with the reservation was half price of the breakfast on site. Will stay here again

10

Derrick

2 Dec 2025

·

Stayed 1 night

Nice and quiet. Convenient to interstate.

10

Donna

8 Jun 2025

·

Stayed 1 night

The property is nice, staff very nice , shuttle excellent. Rooms were clean . Surrounding area is run down but nothing to do with the hotel and similar in many other parts of the city.

10

Lisa

30 May 2025

·

Stayed 1 night

Property was very clean and staff was friendly and helpful. Located near many restaurants, casino's and Boardwalk. I would definitely stay again, if in the area.

8

Delilah

28 May 2024

·

Stayed 3 nights

It was convenient

8

Mark

6 Mar 2025

·

Stayed 2 nights

It was good for the area. Plenty of places to eat within walking distance, however the sidewalks are crumbling and not safe to walk on. Room was clean, bed was big, and lots of work space. Afternoon staff were busy, but morning staff were awesome!

10

Tony

5 Jan 2023

·

Stayed 19,356 nights

Perfect location for easy access to major Highway but very quiet.

10

Hannah

18 Jun 2024

·

Stayed 1 night

The area around the property did not feel the safest, but once we were inside everything was fine. We enjoyed the pool and had food DOORDASHed to us with no problems. Would definitely stay here again if needed.

10

Janice

30 May 2025

·

Stayed 1 night

All the construction makes it hard to get to

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Dining

Breakfast is not complimentary and often considered expensive; opinions on quality vary, with some enjoying the breakfast and bar or restaurant. A few noted poor value or unclear communication about charges.

Related guest reviews

6

Jessica

21 Apr 2025

·

Stayed 3 nights

The property is maintained well all things considered and the staff was nice and accommodating. That said, our room had an old stinch and the bathroom was rusting In areas pretty bad (likely from the property just being old). We were disappointed that we didn’t have anyone clean our rooms for a 3 night stay (despite being told someone would come at least 1 time during our stay). The breakfast was great though and there was a made to order option.

10

Kitty

4 Apr 2025

·

Stayed 2 nights

Continental breakfast not included, was charged $17 per person!!!

10

Katie

15 Apr 2024

·

Stayed 2 nights

Property was as described. Only negative thing i will say is breakfast was not included and it was very expensive.

10

AMY

6 Jan 2023

·

Stayed 1 night

Hotel and my room were very clean and fresh smelling. The restaurant was open late, which was great because I arrived after dinner and was happy to order something at the hotel and not forced to leave.

10

Shemika

26 Apr 2025

·

Stayed 1 night

Excellent hotel. The bar was nice, the drinks were delicious! Will definitely stay again!

6

Troyce

25 Dec 2024

·

Stayed 1 night

Only thing I found I didn’t like was they charged for breakfast. I don’t mind paying for breakfast, they charged $35.75 for 2 breakfast’s that was the same thing that Hamilton Inn or LaQuanta included for free. It was nothing more than a continental breakfast.

4

Charles

30 Jun 2024

·

Stayed 1 night

When we checked in they said breakfast was from a certain time to another, and did not let us know it wasn’t free breakfast but $16.99 a person. When we went down in the morning with 8 people in our group and had rented 3 rooms. We were very upset that we had no free breakfast with our stay. This was one of the reasons we stayed there. We talked to a manager about not being told and he was very rude and not apologetic at all. We all left and will never be staying at a Hilton again. Very poor customer service!

8

Jerrell

19 Nov 2024

·

Stayed 1 night

Rooms quiet and service staff quick and nice. Second stay in 3 weeks and only one ice machine on property works. $17 breakfast buffet is a little much.

8

Lorinda

27 Dec 2024

·

Stayed 2 nights

The only thing is Breakfast costing 16.00 per person was not worth it!

2

Suzanne

8 Aug 2025

·

Stayed 4 nights

Buffet was 16 per plate and food was stale and old and ants on tables. Room had no air. Nothing they could do. 85 def in room all week. Front desk did nothing to help.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $151	9 $168	10 $171	11 $161	12 $144	13 $153	14 $131
15 $110	16 $132	17 $135	18 $134	19 $125	20 $122	21 $124
22 $110	23 $119	24 $116	25 $116	26 $116	27 $115	28 $114
29 $111	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
		1 $135	2 $135	3 $125	4 $132	5 $140
6 $111	7 $124	8 $138	9 $132	10 $120	11 $129	12 $140
13 $111	14 $129	15 $136	16 $133	17 $120	18 $140	19 $129
20 $109	21 $110	22 $161	23 $111	24 $111	25 $113	26 $116
27 $109	28 $110	29 $114	30 $111	31 $166

Hilton Garden Inn Bossier City, LA

Prices for Hilton Garden Inn Bossier City, LA

Monthly average prices

About this property

Location

Room options

Room

Suite, 2 Queen Beds

Room, Accessible

Suite, Accessible

Guest reviews of Hilton Garden Inn Bossier City, LA

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Bossier City, LA

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