Days Inn by Wyndham Shelby

I did not stay either night. The 1st room smelled like piss. The 2nd room they tried to put me in had stains and burn holes on the comforter. Bathroom was not clean. I refused to stay there. The manager said he was going to refund my money on my card, but I have not seen that being returned as of yet. Can you make sure my monies get refunded as promised?

Pool was closed for repairs not mentioned during booking .Hair dryer didn't work. WIFI terrible. Shower curtain had mildew. Microwave sticky & dirty. Trash never emptied. Asked to speak with a manager. Not on duty. Informed front desk host of everything. She was defensive and argumentative. However, she will relay complaints to her manager. We will followup directly with the manager. Amenities not as described. We expect a partial refund. Not happy.

There breakfast seems to be fresh always I enjoyed they have several items to choose from there orange and apple juice machine is worth getting up in the morning to taste I enjoyed the breakfast.

Don't be fooled by the pictures on the Hotels.com website, the hotel is very dated, the pool was coverd/closed, the 1st room they assigned us had a dirty and running toilet. The 2nd room the sink fauset was dirty and had calcium build up on it, the corners of the bathroom floor had dirt build up like no one swept the corners, the top of the fiberglass tub enclosure had dirt, dust and hair on it. And best of all most of the "clean" towels were stained

We are so thankful that we had somewhere to lay our heads at night and appreciate the little things in life and the staff are amazing they take care of the problems professionally and very respectful and helpful and the housekeeper is very sweet and kind I would definitely recommend staying here 10/10 and we had a problem with the microwave and the staff took care of it immediately