Is parking available at the property?

Free self parking is available onsite, with limited spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.

Does the property allow pets?

Pets are not allowed at this property. Service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

Where is the property located in relation to key landmarks?

The property is located in Shelby, North Carolina, approximately 4 minutes from Moss Lake and 7 minutes from Don Gibson Theater. It is also 4.7 miles from Cleveland County Arts Council and Olde Tyme Courtsquare Opry.

What are the policies for guests staying with children?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What is the policy regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per day, subject to availability. Advance request is recommended.

Comfort Inn Shelby - Comfortable Stays In Shelby

Average nightly price at Comfort Inn Shelby by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$90
March	US$93
April	US$96
May	US$100
June	US$93
July	US$88
August	US$91
September	US$92
October	US$102
November	US$99
December	US$89

What guests think

At Comfort Inn Shelby, travelers consistently praise the welcoming, helpful staff and convenient location near shopping and dining, while feedback about room condition and cleanliness is mixed, with dated decor, musty odors, and occasional maintenance issues noted.

Several reviews mention ongoing renovations and aging common areas, with some reports of damp carpets, smoke or weed odors in hallways, and occasional noise from thin walls or first-floor rooms. Breakfast is commonly described as adequate to good with waffles and hot items, though the dining area can feel small during busy times. Overall, value-focused travelers comfortable with an older property may be satisfied.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas and amenities show their age, and multiple reviews note ongoing renovations. Pool feedback varies from clean or newly renovated to unusable at times.

Related guest reviews

10

amanda

29 Oct 2024

·

Stayed 3 nights

Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!

10

Mark E

7 Sept 2023

·

Stayed 1 night

The property was very nice, newly renovated pool, decent breakfast not any noise or excessive lights. Can't really think of anything to complain about.

8

nicole

11 May 2025

·

Stayed 2 nights

The hotel staff were all very friendly and welcoming. Even on check out. The lobby and breakfast areas were always clean and smelled great. The carpet in the hallways was dated and dirty. The room was very clean. Had plenty of towels and some toiletries. The water pressure in the shower was great! The blow dryer was terrible. The bed and pillows were clean and comfy. I would go back if I came that way again. Just needs a little TLC :)

4

Steven

26 Sept 2025

·

Stayed 1 night

The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator

10

Chanel

20 Aug 2024

·

Stayed 3 nights

The properly was excellent they even had grills and picnic benches.

10

Leistey

19 Sept 2024

·

Stayed 3 nights

Excellent! Have some renovation work going on but that is temporary.

10

Desiree

22 Jun 2024

·

Stayed 2 nights

I loved the staff and the environment. This place is kid friendly with a pool and the shopping center is right across the private road. It’s quiet and safe. It’s an older building but it’s nice and clean. They keep up with the property. Also they offer truck and tractor parking if needed. Thanks for making my stay as comfortable as possible!

6

Tamra

8 Jun 2024

·

Stayed 5 nights

Curtain was off the hooks. Smoke detector battery was missing. They replaced when I told them. Breakfast was average. Make yourself Waffles smelled good. Pool was clean. Couldn’t keep the shower curtain closed. The rod was leaning. Staff were very pleasant. Swapped towels nearly every day.

10

Caroline

15 Feb 2025

·

Stayed 1 night

The property was clean and obvious improvements are being worked on. Beds were comfortable.

10

Page

5 Nov 2023

·

Stayed 3 nights

Was much better than I expected. Check-in was quick & easy, plenty of parking, easy access (although I’m not sure if there was another elevator other than the 1 on the very end of the building where our room was), comfortable bed, decent breakfast & everything appeared to be pretty clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some guests found rooms and public areas clean, while others reported musty odors, damp carpets, mold, and in a few cases poor deep cleaning.

Related guest reviews

10

Nancy

15 Mar 2025

·

Stayed 2 nights

Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.

8

nicole

11 May 2025

·

Stayed 2 nights

The hotel staff were all very friendly and welcoming. Even on check out. The lobby and breakfast areas were always clean and smelled great. The carpet in the hallways was dated and dirty. The room was very clean. Had plenty of towels and some toiletries. The water pressure in the shower was great! The blow dryer was terrible. The bed and pillows were clean and comfy. I would go back if I came that way again. Just needs a little TLC :)

4

Steven

26 Sept 2025

·

Stayed 1 night

The hotel is very dated. Hallway carpet is nasty. Hotel is under construction. No access to elevator

10

Jackie

23 Jan 2025

·

Stayed 2 nights

No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.

2

debra

17 Jul 2024

·

Stayed 1 night

Our room had water on the rug and smelled of dampness the minute we walked in. The water was coming from the air conditioner. When entering the room there was a mechanical fan trying to air out the wet rug. It got worse as the day went on. Front desk people looked at it but said the person in charge won’t do anything about it! It was true. I should be reimbursed for a room that had a terrible smell and completely wet rug.

4

Jada

17 Mar 2025

·

Stayed 1 night

Reading the reviews I was encouraged by the repeated comments stating the hotel was clean. Unfortunately, that was not the experience we had. The room was dated and not very clean with stains on furnishings and the remote control looked like something spilled on it. Also, the deposit hold (for incidentals) was $100!! The lady at the desk told my husband it’s usually $250 just in case someone smokes in the room. We have stayed at 5 star hotels that simply hold $25-$50. Ridiculous!! Thankfully I booked this room for my husband and daughter for just one night so my daughter could attend a basketball workout in town. More than one night would have been a no go!

2

Stephanie

8 Mar 2025

·

Stayed 1 night

The employees we interacted with were pleasant and very nice but this was the dirtiest hotel room I have ever stayed. The room smelled like a smoking room. There was a film on everything. The walls had splashes of spilled drinks all over them. Sticky drops on the floor before entering. Some sort of rubber mat thing in the bottom of the tub. This room hasn’t been deep cleaned in YEARS. It was truly disappointing as I read all of the reviews and thought I had made a good choice. The only way to remedy this is to gut the place and start over.

4

Alejandra

29 Sept 2024

·

Stayed 1 night

I liked that it was right off the main road and had a waffle maker. The hotel room was yuck. It smelled bad like mildew/moldy mixed with cigarette smoke. There was mold in the bathroom and the wall A/C unit couldn’t be adjusted or turned off. So rundown with wall paper coming off, damages everywhere, needs total revamp.

2

Tony Q

14 Sept 2023

·

Stayed 2 nights

Room was damp and floor was dirty. Room had a bad odor. This was the second room, the first one was not as shone on the wed. No room for anything tyset on sink

10

Caroline

15 Feb 2025

·

Stayed 1 night

The property was clean and obvious improvements are being worked on. Beds were comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and in need of repairs or bathroom updates, though many found beds comfortable. Some guests noted noise from thin walls or first-floor locations and occasional maintenance issues like worn mattresses or hazy windows.

Related guest reviews

10

amanda

29 Oct 2024

·

Stayed 3 nights

Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!

8

Lisa

19 Feb 2024

·

Stayed 1 night

clean and comfy with lots of pillows but had problems with electric to fridge and micro. Lots of tv channel options. Windows are hazy hard to see outside.

10

Jami

5 Sept 2024

·

Stayed 1 night

Room was very clean and the staff was exceptionally friendly and helpful.

6

Brandon

12 Nov 2023

·

Stayed 2 nights

The walls between room and between bathroom and the rest of your room need sound deadening insulation. I could hear everything. Soft closing doors would help keep people slamming doors from waking me up. Bathroom in the room needs an update.

8

Manuel

19 Oct 2024

·

Stayed 1 night

Everything is good, except for the bathroom-need an update, especially the bathtub

6

Aldric

16 May 2024

·

Stayed 1 night

Beb was old and worn out it had a sink hold in the bed.

8

Steven

28 Oct 2024

·

Stayed 2 nights

Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc. Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !

6

Gary

12 May 2024

·

Stayed 2 nights

The rooms were just a little too outdated for me

6

Linda

1 Mar 2025

·

Stayed 3 nights

Our room and the hotel was clean, but definitely in need of updating. Furniture and carpets were worn. Typical breakfast offerings. We were on the first floor and it was very noisy. Staff was friendly.

10

Page

5 Nov 2023

·

Stayed 3 nights

Was much better than I expected. Check-in was quick & easy, plenty of parking, easy access (although I’m not sure if there was another elevator other than the 1 on the very end of the building where our room was), comfortable bed, decent breakfast & everything appeared to be pretty clean.

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AI-generated summary based on recent guest reviews

Service

Service is a strong point, with many mentions of friendly, accommodating staff and smooth check-ins. There are occasional issues with housekeeping timing, overbooking or room-type availability, and communication around late checkout.

Related guest reviews

2

dave

7 Nov 2024

·

Stayed 1 night

Reserved a 2 queen bed room I was told it was not available.I was also told that even though you reserve a room and pay in advance there is no guarantee the room you reserve will be available when you arrive.still waiting for a call from the manager

6

Corrin

25 Mar 2024

·

Stayed 1 night

Overall the stay was what I expected from the location. Check In was smooth and the customer service was great. The room was clean and bed comfortable. The only thing that was displeasing about they stay is while check out was at 11 housekeeping began knocking on and opening doors around 9:30 am, and continued to do so until I finally left at 11. While I understand that they have a job to do and want to turn over the rooms as soon as possible they really should wait until at least 11 am to begin cleaning rooms unless the occupants have checked out at the front desk earlier than check out time. I also understand that I could have put the door sign up but for those like myself that forgot it gives a feeling of being rushed out of a space that gives a set check out time.

10

Diane

9 May 2025

·

Stayed 2 nights

We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.

10

Diane

2 Feb 2025

·

Stayed 1 night

Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!

10

jill

23 Sept 2025

·

Stayed 3 nights

Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.

10

Glenda

23 Mar 2025

·

Stayed 1 night

The clerk let ua check in at 2pm even though check in didn't advertise until 3pm. She was super kind and friendly!

8

Donna

15 Dec 2022

·

Stayed 19,336 nights

We scheduled a late check out, but when we returned to the hotel to check out, we discovered my mother's luggage bag was thrown into one of the laundry baskets very messily. When I asked the front desk why they had done that, she said that she didn't see a late check out. Then, she discovered that it was on a page previous to the one she was looking at and she hadn't bothered to turn the page.

6

Carltia

13 Oct 2025

·

Stayed 2 nights

Staff was amazing. Very friendly, professional and polite!

8

salana

11 Jun 2025

·

Stayed 1 night

Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!

8

Howard

10 Sept 2024

·

Stayed 2 nights

Very clean and staff was both friendly and helpful

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AI-generated summary based on recent guest reviews

Location

Location is convenient to shopping, restaurants, and area attractions like Kings Mountain, with easy access and generally quiet surroundings.

Related guest reviews

10

Patricia

15 Apr 2024

·

Stayed 1 night

Enjoyed the stay. Room was clean, staff was friendley, hotel is conveniently located to shopping

8

Michael

12 Oct 2025

·

Stayed 2 nights

It was close to Kings Mountain park

10

Duane

17 Jun 2024

·

Stayed 1 night

The property eas located in an area where everything in Shelby and Ki gs Mountain was accessable.

8

Margaret

17 Feb 2025

·

Stayed 2 nights

Other than the facility showing its age. It was clean, the staff were very friendly and attentive, the area is convenient with food options close by and a shopping mall right next door. There is a grocery store near by as well.

10

Jackie

23 Jan 2025

·

Stayed 2 nights

No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.

10

Richard

23 Aug 2024

·

Stayed 1 night

We've stayed at both Comfort Inn's in Shelby. Both are clean, with easy access from the main route of the township. Comfort Inn is our go to place when traveling through that area.

8

Terry

24 Apr 2023

·

Stayed 2 nights

It was close for everything that I needed

8

Crystal

3 Nov 2024

·

Stayed 1 night

Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.

10

Jessica

5 Apr 2024

·

Stayed 1 night

Great staff…clean…right next to the mall

10

Joseph

24 Jul 2024

·

Stayed 3 nights

The staff was extra friendly. Are was quiet and had near by food and gas stations

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally described as good to average with waffles and hot items, though the dining room can feel small and some items like fresh fruit may be missing during busy times.

Related guest reviews

10

Rhonda

17 Feb 2025

·

Stayed 1 night

Had a great time ! Breakfast was great and staff was wonderful!

10

Diane

2 Feb 2025

·

Stayed 1 night

Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!

10

Nancy

15 Mar 2025

·

Stayed 2 nights

Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.

10

jill

23 Sept 2025

·

Stayed 3 nights

Loved how inviting it was. The staff was was very friendly. They even gave us an extra room key. Thwy said if we had any trouble they would make it right. The only downfall was the ice machine. On the first floor was broken. Wonderful breakfast. They moring staff on Saturday went out of hos way to find me coffee creamer that i liked. They definitely went out of the way to chat and say good morning and have a good day. Its definitely a place i will go back to. Price was just right for the 3 of us.

8

Steven

28 Oct 2024

·

Stayed 2 nights

Stayed there multiple times over the last year. Staff and Managers were all very helpful. Room 130 needs some repairs and updating of furniture and bathroom sink etc. Ice maker unreliable and not convenient unless you are located on the west end of the hall . Breakfast buffet is just “ok” . Attendant very helpful !

10

John

4 Nov 2024

·

Stayed 2 nights

My father and i stayed there for the first time. Check in was easy and fast. Room was great. Waffle maker was fun and breakfast was delicious. Staff was more than friendly and helpful. Will definately stay there next year. Thank you.

6

Randy

17 Feb 2025

·

Stayed 1 night

Someone was smoking weed and the hallway smelled horrendous. The dining room was way to small for the number of people staying at this hotel. There was no where to sit. Also, no fresh fruit.

10

Dan

8 May 2023

·

Stayed 1 night

Property was an older property however well maintained and clean. The breakfast area was crowded with some delays in keeping food stocked but the staff was trying to keep things clean and orderly.

6

Tamra

8 Jun 2024

·

Stayed 5 nights

Curtain was off the hooks. Smoke detector battery was missing. They replaced when I told them. Breakfast was average. Make yourself Waffles smelled good. Pool was clean. Couldn’t keep the shower curtain closed. The rod was leaning. Staff were very pleasant. Swapped towels nearly every day.

8

Mark

22 May 2024

·

Stayed 1 night

I was only there overnight, but they provided everything I needed including a good breakfast and great staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $88	2 $88	3 $88	4 $88	5 $88	6 $92	7 $100
8 $92	9 $104	10 $104	11 $104	12 $113	13 $124	14 $124
15 $95	16 $104	17 $103	18 $103	19 $112	20 $112	21 $112
22 $98	23 $98	24 $99	25 $98	26 $98	27 $90	28 $93
29 $96	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $94	3 $97	4 $101	5 $101
6 $94	7 $95	8 $97	9 $95	10 $94	11 $101	12 $100
13 $94	14 $94	15 $96	16 $94	17 $94	18 $100	19 $99
20 $93	21 $94	22 $94	23 $94	24 $94	25 $100	26 $100
27 $95	28 $94	29 $94	30 $94	31 $95

Comfort Inn Shelby

Prices for Comfort Inn Shelby

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Standard King

Room, 2 Queen Beds

Guest reviews of Comfort Inn Shelby

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn Shelby

Prices for upcoming dates