Name: Holiday Inn Express Chapel Hill by IHG
Address: 6119 Farrington Road, Chapel Hill, North Carolina, United States of America, Chapel Hill, North Carolina, US
Price range: US$98–US$372 per night
Rating: 8.52

What guests think

Across many reviews, Holiday Inn Express Chapel Hill by IHG is praised for very clean rooms, friendly staff, a satisfying complimentary breakfast, and a convenient location near UNC and I-40, while a recurring complaint is the unexpected paid on-site parking.

Several guests reported that the property has no on-site pool, with access instead to a neighboring hotel’s outdoor pool. Rooms are generally comfortable and quiet, though a few mentioned noise from adjacent floors, occasional maintenance issues, and housekeeping frequency not matching expectations. Overall, expect a straightforward, convenient base for visits to UNC.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests were surprised by an added parking fee; some also noted tight or poorly signed parking. There is no on-site pool (access is to the hotel next door), and the fitness room is minimal.

Related guest reviews

6

Courtney

8 Aug 2025

·

Stayed 1 night

Overall the stay was pleasant. The staff were very polite and friendly. The room was clean and well stocked. Breakfast was nice as well, with an assortment of foods. The negatives are parking is an extra $11.50 and the pool is not on site. The pool is shared with the hotel next door.

8

Stephen

11 Sept 2025

·

Stayed 2 nights

Quiet and convenient to Rte. 40 Unaware that parking is not free which is common in metro areas but this was far from metro. And, when paying online for parking, the website NEVER showed me how much I was paying for parking. The exercise room was a joke...3 cardio machines but no weights, towels or (I believe) water.

6

Christopher

17 Dec 2025

·

Stayed 1 night

Clean room, comfortable bed. Had to pay to park which i thought wa ridiculous. Parking lot was very small as well especially if driving a truck. Close to everything but the paid parking was not expected.

8

erin

6 Apr 2025

·

Stayed 2 nights

There is no pool as is advertised. Quote disappointing after a long day.

8

John

23 Feb 2025

·

Stayed 1 night

Parking not good. No signage

8

David

24 Aug 2025

·

Stayed 1 night

I was surprised by the parking fee of $12. Unconventional in this area.

6

Kathy

19 Jan 2025

·

Stayed 2 nights

The front desk staff, dining room and cleaning staff were all professional and friendly - service was great. Room was clean and the location was convenient. However, the $11/night parking fee was not shown when making a reservation and was a shock. We have never paid for parking at a hotel unless in NYC, DC or Boston. We will not return unless the room rate + the parking fee are competitive! On top of that - four (4) cars were broken into one night when we were there - not our car. But there are no security cameras in the lot where guests have to PAY to park!! CRAZY!

2

Brent

9 Dec 2025

·

Stayed 2 nights

You have to pay for parking when the sign in the garage clearly states that hotel guests don’t have to pay!

8

Sharon

18 Mar 2024

·

Stayed 1 night

Like the location and the breakfast each morning. also, it was very quiet. The gym was lacking and could use a few more equipment

8

David

28 May 2025

·

Stayed 3 nights

Pro: First Holiday Inn Express that I've been in since covid that actually cleans your room every day without being requested! Big Con: you have to PAY EXTRA for parking!!

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Cleanliness

Cleanliness is praised across many reviews, with rooms and common areas often described as very clean. A few guests reported issues such as pests, musty odors, hair in tubs, or missed vacuuming.

Related guest reviews

4

Dinah

12 Jul 2024

·

Stayed 1 night

There were ants on my nightstand. Room had not been vacuumed. Noisy.

10

Caroline

16 Oct 2025

·

Stayed 1 night

Very clean room.

10

Billly

18 Oct 2025

·

Stayed 1 night

The bed was comfortable and everything was very clean which is what is most important in a hotel room.

10

LaJuan

17 Mar 2025

·

Stayed 2 nights

I had 2 situations . My room wasn’t clean after I returned from the hospital. Trash and no towels. Hair was in my tub when I first checked in and I went and bought my own supplies and cleaned my tub.I did reached out to Miss Ray and she did give me towels. I truly appreciate her for helping me out. I will not let this discourage me from coming back. I definitely will be there very soon. Thx

6

William

2 Sept 2025

·

Stayed 2 nights

First time ever to pay for parking at an Express. ESPN was out for the whole stay. The under the window AC unit had no way to direct airflow, so it constantly blew across the bed making it uncomfortably cold there to get the rest of the room cool. Could hear people above walking when the TV was off. Found a roach crawling on the desk this morning. Staff was very nice.

10

Ellen

22 Feb 2023

·

Stayed 1 night

Property was exceptionally clean. Breakfast service was courteous and food was far above what we expected. Excellent find for those needing overnight stay near UNC medical facilities.

10

Jennifer

16 Nov 2025

·

Stayed 1 night

Room was very clean, the available snacks came in handy at night, and the coffee and juice were good in the morning. The hotel provides body wash, shampoo, conditioner, liquid hand soap, and lotion, which is very nice.

4

Pamela

14 Jun 2024

·

Stayed 1 night

Room was mildew and musty. Only one tiny elevator, hot water was scalding. Air conditioning not good. Room frig very loud . Chose it because it was close to UNC MD Had we known there was a Hampton Inn right next door we would have stayed there

10

Christy

14 Nov 2025

·

Stayed 3 nights

We were surprised at home nice it was. It was our fist stay here and the staff was friendly, the room clean and the breakfast was nice to have. We would stay there again. Nothing fancy but affordable

10

Pradyot

21 Aug 2025

·

Stayed 1 night

Loved the cleanliness of the room and bathroom specially so with Dove supplies. Breakfast was good.

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Rooms

Rooms are generally comfortable and reasonably spacious, with strong showers and useful in-room amenities like a fridge and microwave. Some guests noted noise between rooms or from above, and occasional maintenance or comfort issues (AC airflow, broken shades/TVs, soft beds).

Related guest reviews

10

Gary

1 Jul 2025

·

Stayed 1 night

Perfect! Clean, modern, easy on/off of I-40!

4

RAY

30 Sept 2024

·

Stayed 1 night

Broken TV. Broken window shade

6

William

2 Sept 2025

·

Stayed 2 nights

First time ever to pay for parking at an Express. ESPN was out for the whole stay. The under the window AC unit had no way to direct airflow, so it constantly blew across the bed making it uncomfortably cold there to get the rest of the room cool. Could hear people above walking when the TV was off. Found a roach crawling on the desk this morning. Staff was very nice.

6

Dan

31 Dec 2025

·

Stayed 1 night

Room was comfy

8

Barbara

18 Jun 2024

·

Stayed 2 nights

Bed way too soft

10

James Douglas

16 Nov 2025

·

Stayed 2 nights

The shower was amazing! High shower pressure really got me going every morning.

10

Paula

6 Dec 2024

·

Stayed 1 night

Very clean and the room was spacious with a refridgerator, microwave and coffee machine. TV with many program choices.

6

Sarah

20 Oct 2024

·

Stayed 1 night

You have to pay to park here - $10/night and that is not included in the price. Also, we heard everything in the room above us…so if you need a quiet place to sleep this may not be the one for you (or ask to be placed on the top floor).

4

Pamela

14 Jun 2024

·

Stayed 1 night

Room was mildew and musty. Only one tiny elevator, hot water was scalding. Air conditioning not good. Room frig very loud . Chose it because it was close to UNC MD Had we known there was a Hampton Inn right next door we would have stayed there

10

Karen

14 May 2024

·

Stayed 3 nights

Room was large with a couch. Employees very nice.

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Service

Staff are frequently described as friendly, helpful, and accommodating, including efficient check-in and assistance around medical appointments. A smaller number reported brisk or unhelpful interactions and uneven communication about housekeeping or policies.

Related guest reviews

6

Alejandro

22 Dec 2024

·

Stayed 1 night

Rude person in the front desk

4

Stephen

28 Apr 2025

·

Stayed 2 nights

Staff was very brisk/rude when checking in. And it seems pretty ridiculous to have to pay for parking. Otherwise a mediocre experience.

8

Febria

22 Jul 2025

·

Stayed 3 nights

the hotel is very cleaned, and the manager & the front desk staff were amazing. I had to shorten my trip, and they were very cooperative, and made it very easy to adjust.

10

Arthur

21 May 2025

·

Stayed 3 nights

I found the staff to be the highest quality. Friendly, helpful and just very nice people. I have returned to this particular hotel twice since my first stay in February for that reason

10

stephanie

26 Sept 2025

·

Stayed 1 night

The person who checked me in was super helpful and one of the friendliest people I’ve ever met. The beds were extremely comfortable in the fridge kept my stuff very cold. I stayed there because my two-year-old was having surgery in the morning and it was super close to the hospital.

6

Jeremy Scott

7 Apr 2024

·

Stayed 3 nights

Very disappointed about the pool situation.. they claim to have a pool but its actually a shared outdoor pool at the hotel next door. Had i known that before booking we would've stayed somewhere else. Two of the ladies at the front desk were very friendly and helpful. The guy who checked us in was not very polite and didn't seem like he wanted to be there..

10

Leonette

4 Jul 2023

·

Stayed 1 night

Staff was very accommodating when we had to check in before regular check in times in order to make a medical appointment. Our second stay at this hotel. Very pleased with the staff, the room and for sure the breakfast. We'll be back here again. Thank you.

6

Carolyn

29 Dec 2025

·

Stayed 5 nights

I wasn’t told that rooms are only serviced every OTHER day. I left a large tip in Christmas Day via your “e-tip” service…but there was no service. Front desk staff were basically invisible. I know it was a holiday but the first floor was deserted and did not offer a feeling of safety to an older woman traveling alone.

10

Melinda

13 Oct 2025

·

Stayed 3 nights

Front desk staff were very friendly

8

Eric

21 Feb 2023

·

Stayed 2 nights

This is a nice hotel and we have always tried to stay here when we are in Chapel Hill because it is so conveniently located to campus. But...there was a problem with significant noise from a college team staying there and when I complained, the person at the front desk was not as responsive as I think she should have been. She did go tell them they needed to reduce the noise but she also told me I could have knocked on the door and told them myself. That is NOT my responsibility and such tasks are what I am paying their staff to do. I might note that we had a very similar problem here last year with a rowdy college team that partied all night with very little response from the management. Given these 2 events, we are considering finding another hotel in the future which is regretful because we like staying here.

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Location

Convenient for UNC Hospital and campus, with easy access to I-40 and nearby dining. Many also found the setting quiet and practical for short stays.

Related guest reviews

10

Gary

1 Jul 2025

·

Stayed 1 night

Perfect! Clean, modern, easy on/off of I-40!

8

Thomas

2 May 2025

·

Stayed 2 nights

The hotel was nice and close to the highway

10

Clifford

25 May 2024

·

Stayed 2 nights

The hotel was easy to get to and near the services that I needed. It was clean and quiet. Would recommend.

10

Lori

23 Jun 2025

·

Stayed 1 night

Staff was very friendly. Site was close to freeway.

8

Lauren

21 Apr 2024

·

Stayed 2 nights

This hotel was clean and a short drive to the UNC campus.

10

Lisa

18 Jul 2025

·

Stayed 1 night

We needed a last-minute hotel stay. My husband was scheduled for day surgery at UNC. Late the day before we were informed he had to check in at the hospital at 5:30 am. Being that we live over 50 miles away, we needed to quickly find an overnight hotel stay. Based on reviews and the closeness of this hotel to UNC Hospitals, we booked with Holiday Inn Express Chapel Hill by IHG. Everything was perfect for our needs. Close to the hospital, a reasonable room fee, clean rooms, and friendly staff. However, we didn't realize that to stay at this hotel, there is a fee to park on the hotel property. We paid $10 plus a $1.50 service fee to park in the hotel parking lot during our stay from approx 4pm Wednesday night til 5:30 am Thursday morning. That was a little unusual in our past hotel experiences as we never had to pay to park at a hotel where we paid to stay. Maybe that's usual at Chapel Hill Hotels? Regardless, I recommend this hotel, as long as you are aware of the additional parking fee.

10

Eric

27 Feb 2024

·

Stayed 2 nights

My wife and I try to stay here whenever we travel to Chapel Hill. The property is consistently well-maintained, clean and convenient for our activities at UNC.

10

All Things Earthly

20 Feb 2025

·

Stayed 1 night

Great location. Clean room. Short and perfect stay.

10

Mark

9 Aug 2023

·

Stayed 1 night

Great location, close to UNC Hospital, lots of dining choices very close by. Quiet and comfy.

10

Stefan

12 Apr 2025

·

Stayed 2 nights

Convenient safe place close to the university. Everything was within a short drive.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for variety and overall quality, and it is generally well maintained. Some guests noted minor drawbacks, such as a non-working waffle maker, early departures missing breakfast, or items they didn’t enjoy.

Related guest reviews

4

Billy

6 Mar 2023

·

Stayed 1 night

room was really warm whole night and bed uncomfortable. I think they had heat blasting on 2nd floor. breakfast was not that great. egg thing had random peppers in it that you could not eat.

8

Kiersten

1 Jun 2024

·

Stayed 2 nights

Nice facilities but waffle maker was not working :-(

10

Gerry

13 Jan 2024

·

Stayed 1 night

Breakfast was very good. Western omelet turkey sausages was what I needed. Sleep was excellent.

10

Melissa

7 Feb 2025

·

Stayed 1 night

Breakfast was great and the place was clean and comfortable. The staff was friendly. Would stay here again.

10

Kristen

11 Mar 2023

·

Stayed 2 nights

Clean, convenient location, great breakfast, and friendly staff! Expedia says there is a pool at this property, but that is incorrect.

10

Jacqueline

17 Jun 2025

·

Stayed 1 night

The staff was nice, hotel was clean and breakfast was good!

10

katia

25 Mar 2024

·

Stayed 1 night

We liked the cleanliness and enjoyed the breakfast!

10

Carolyn

18 Oct 2025

·

Stayed 4 nights

Very comfortable room and plentiful breakfast.

10

Christy

14 Nov 2025

·

Stayed 3 nights

We were surprised at home nice it was. It was our fist stay here and the staff was friendly, the room clean and the breakfast was nice to have. We would stay there again. Nothing fancy but affordable

10

Pradyot

21 Aug 2025

·

Stayed 1 night

Loved the cleanliness of the room and bathroom specially so with Dove supplies. Breakfast was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$118
March	US$112
April	US$139
May	US$123
June	US$115
July	US$109
August	US$119
September	US$151
October	US$175
November	US$135
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $111	17 $111	18 $120	19 $120
20 $99	21 $99	22 $103	23 $99	24 $106	25 $171	26 $162
27 $106	28 $102	29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2	3
4 $114	5 $102	6 $110	7 $119	8 $124	9 $171	10 $168
11 $113	12 $106	13 $110	14 $128	15 $145	16 $153	17 $175
18 $117	19 $106	20 $128	21 $145	22 $150	23	24
25 $112	26 $169	27 $171	28 $143	29 $147	30	31 $372

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Standard Room

Standard Room, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Chapel Hill by IHG

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Prices for upcoming dates