Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, complimentary area shuttle services operate within 5 miles of the hotel.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, rooms, and bathrooms. Additionally, there is a pool access ramp on-site.

What is the location of the property in relation to key landmarks?

Located in Chapel Hill, the hotel is a 5-minute drive from the University of North Carolina and 7 minutes from Dean Smith Center. It is approximately 3.3 miles from Kenan Stadium and Memorial Hall.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the hotel's policies regarding children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies for additional guests regarding extra beds or cribs?

Rollaway beds are available for a fee of USD 20.0 per day. Advance request or confirmation may be required.

Rizzo Center, a Destination by Hyatt Hotel

Average nightly price at Rizzo Center, a Destination by Hyatt Hotel by month, last 12 months (USD)
Month	Average price
January	US$199
February	US$247
March	US$246
April	US$234
May	US$279
June	US$202
July	US$213
August	US$234
September	US$219
October	US$304
November	US$274
December	US$184

What guests think

At Rizzo Center, a Destination by Hyatt Hotel, guests praise the serene, beautiful grounds, spacious rooms, friendly staff, and standout complimentary breakfast, with convenient access to UNC, plus thoughtful touches like floor pantries and relaxing amenities.

Many highlight the well-kept pool and gym, scenic walking areas, and quiet setting, though wayfinding, parking distance, and the lack of EV charging can be frustrating. Breakfast quality is widely praised, but on-site dining beyond breakfast is limited or has short hours, and occasional staffing strains are noted. Rooms are generally very clean and comfortable, with isolated issues like weak shower pressure, AC noise, or a musty smell. Expect a calm, campus-style retreat with generous amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive amenities include a clean, warm outdoor pool, a well-equipped gym, and popular guest pantries with free drinks, popcorn, and ice cream; grounds, terraces, and walking areas are widely praised. Downsides include limited parking near entrances, no EV charging, occasional crowding at the pool, and a sometimes confusing layout.

Related guest reviews

10

Robin

3 May 2025

·

Stayed 2 nights

Beautiful property. Fantastic amenities - only thing is the pool was taken over by kids playing football. I don’t think they were even guests at the hotel so my kids and I couldn’t use the pool which was the main reason I booked the hotel.

10

Muriel

28 Jul 2024

·

Stayed 1 night

Very very nice hotel. Great pool.

10

Raghavan

6 Apr 2024

·

Stayed 1 night

Excellent hotel with great service. There is a guest pantry with free soft drinks and ice cream. The breakfast was awesome too!

8

Amanda

10 May 2025

·

Stayed 1 night

The hotel is beautiful with nicely manicured grounds. They do NOT have EV charging. The staff was nice. The main issue we had was the smell in our room. We were only there for one night so I did not ask to change rooms. It had a terrible old, musty smell. When we entered the room, the air conditioner was turned off so I am not sure if that was the issue but the smell never went away. I honestly thought it smelled like a dirty diaper. I searched the room and under the beds but never found the source of the smell. The toilet also immediately clogged when my child used it so I wonder if the room maybe flooded before and the smell was the carpet?

10

Stacy

20 Apr 2025

·

Stayed 3 nights

Pool, gym, food and snack amenities were fantastic.

10

Dottie

17 Jun 2024

·

Stayed 1 night

A beautiful property, The Rizzo Center features guest conveniences and attention to detail. The balconies off the hallways were delightful, as were the small seating areas equipped with television and serving bar on the floor. The guest pantry area was a welcoming amenity. We enjoyed the grill in the evening and breakfast was a very good selection of breakfast foods and beverages. The only suggestion I can offer is that the signage both on the grounds leading to the hotel lobby and in the hotel is difficult to read, particularly on a dark evening. Arriving at the lobby was confusing, as was the interior layout. This seemed to be a general comment by both guests and staff alike. Both could easily be corrected. Overall, however, the hotel was a wonderful choice, and we would absolutely stay again.

10

Tanya

10 Jul 2023

·

Stayed 2 nights

Very comfortable place. Clean. Pool is nice temperature, but shallow (4 feet deep). It's a nice touch to have guest pantry with extra snacks. Breakfast was lovely, and staff kept it well stocked.

10

Stephanie

11 Oct 2024

·

Stayed 2 nights

Comfortable beds and pillows. Quiet. Easy drive to Duke or UNC Chapel Hill. Washer/dryer on each floor with detergent and guest pantry with sodas and ice cream! Wonderful!!!

8

Michael

13 Nov 2023

·

Stayed 1 night

Rooms are very clean and comfortable. Stocked pantry was a nice touch, but could have used some bottles water and plain creamer for the coffee. Also, coffee was not brewed/full in am. No charging for EV's, sorely needed. Also, not enough parking, had to park quite far away after coming back from a late night football game.

10

Gracia

27 Jun 2023

·

Stayed 2 nights

check in after hours was tricky, we arrived around 9 pm, the person at front desk was not responding to phone calls, it was too dark to read signs and could not get to the hotel part of the premise for almost an hour. the resort is a convention center w multiple halls and Expedia should specify which hall is actually the hotel part....

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Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained. A few isolated issues include a musty-smelling room, one dirty room at check-in, and occasional strong cleaning odors or minor areas needing attention.

Related guest reviews

10

Elisabeth

1 May 2023

·

Stayed 2 nights

Pleasant staff and comfortable room. Cleaning supply smell was too strong as it often is in hotels.

10

Marcella

10 Nov 2024

·

Stayed 1 night

Fantastic property. Check-in was super easy, staff was friendly. The whole place is clean and very well done. Truly enjoyed our stay

10

angelina

6 Jan 2025

·

Stayed 3 nights

I had the pleasure of staying at this property over the Christmas holiday and truly appreciated the staff's attentiveness. The room was exceptionally clean, the property beautiful, and the peaceful atmosphere was exactly what we were seeking.

8

Amanda

10 May 2025

·

Stayed 1 night

The hotel is beautiful with nicely manicured grounds. They do NOT have EV charging. The staff was nice. The main issue we had was the smell in our room. We were only there for one night so I did not ask to change rooms. It had a terrible old, musty smell. When we entered the room, the air conditioner was turned off so I am not sure if that was the issue but the smell never went away. I honestly thought it smelled like a dirty diaper. I searched the room and under the beds but never found the source of the smell. The toilet also immediately clogged when my child used it so I wonder if the room maybe flooded before and the smell was the carpet?

10

Philippe

18 Nov 2025

·

Stayed 2 nights

Clean room. Beautiful campus

10

Dewen

2 Jul 2025

·

Stayed 1 night

Excellent staff, very clean. Food is very good. The buildings has a historical vibe that is rare.

10

Gary

7 Oct 2025

·

Stayed 2 nights

Room was very clean, pillows were a bit hard

10

David

30 Jul 2023

·

Stayed 1 night

Love this hotel and all it’s amenities. My teens loved the complimentary ice cream in the guest pantry. (Though the freezers in the guest pantry could stand to be cleaned).

6

Siri

24 Apr 2025

·

Stayed 1 night

Decent hotel despite how confusing the floor plan can be. Sadly enough when we arrived the room that we were assigned was dirty and had not been cleaned. They made the transition to another room painless.

10

Gary

25 Apr 2025

·

Stayed 1 night

Wonderful property, super clean, large rooms. Beautiful grounds, just a perfect place to relax for a few days.

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Rooms

Rooms are spacious, comfortable, and generally quiet, with many noting good beds. A minority mention weak shower pressure, occasional AC noise, slightly dated elements, or design quirks like translucent bathroom doors.

Related guest reviews

6

paresh

7 Sept 2024

·

Stayed 3 nights

I love taking hot shower, there was none. no water pressure in shower.

10

Tamera

28 Jun 2025

·

Stayed 2 nights

Amazing facility and surrounding property. Large rooms. A premium hotel. Worth $.

10

Zuzana

23 Jul 2024

·

Stayed 2 nights

Comfy bed, spacious room, nice towels

10

Timothy

1 Jan 2023

·

Stayed 2 nights

Love the hotel. Pleasant staff. Comfortable room. Great amenities. But…Poor signage to parking lot. Goofy floor numbering. And not loving the translucent bathroom door. Will go back every time we’re in Chapel Hill.

8

Sharon

7 Feb 2024

·

Stayed 1 night

My husband and I only stayed one night for the UNC game. The hotel was very nice, clean and the service was good. My only complaint really was the shower. I understand being a green hotel, but there was no water pressure in the shower. So my usual 15 minute shower took quite a bit longer due to not being able to get the shampoo and conditioner out of my hair. The building is absolutely beautiful. If you have trouble walking long distances you may have trouble though because parking is in the very back. It was a nice stay but not what I would have expected for the price.

10

Stephanie

11 Oct 2024

·

Stayed 2 nights

Comfortable beds and pillows. Quiet. Easy drive to Duke or UNC Chapel Hill. Washer/dryer on each floor with detergent and guest pantry with sodas and ice cream! Wonderful!!!

10

Gary

25 Apr 2025

·

Stayed 1 night

Wonderful property, super clean, large rooms. Beautiful grounds, just a perfect place to relax for a few days.

10

Dante

29 Jun 2023

·

Stayed 3 nights

This property was in a convenient and quiet location. The rooms are clean and the grounds were very well maintained. The complimentary breakfast was very good. The rooms are slightly dated but well kept.

10

J R

23 Oct 2025

·

Stayed 1 night

Very spacious and comfortable room and beds. Slept great! Plus plenty of beautiful spaces, inside and outside, to sit to work, meet, or walk. Really appreciate the breakfast included with stay!

10

Joseph

18 May 2025

·

Stayed 2 nights

Beautiful spot and very affordable and clean. oNly downside was a loud and finicky AC.

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Service

Staff are widely described as friendly, professional, and accommodating, with smooth check-in. A few guests reported lapses such as unhelpful responses about issues or understaffed dining service.

Related guest reviews

10

Francisco

8 Dec 2024

·

Stayed 1 night

Excellent front desk staff, very helpful!

6

Cynthia

26 Jun 2025

·

Stayed 1 night

Property is fresh and clean and beautifully decorated. The room as lovely and had a forest view. However, the lounge did not open until 5:30 pm and there was a line to get in. Also, they were in charge of serving a limited menu as the dining room was closed. There were onlly 2 staff, and they were absolutely overwhelmed. People were getting rude and angry. One server completly disappeared for while. My burger was served overcooked and the fries were palatable. We were not part of the convention group staying there, but were looking forward to a nice dinner after a harrowing day at the hospital. Front desk staff were friendly and efficient. Check out was easy.

10

Claudia

24 Mar 2023

·

Stayed 1 night

Great hotel in a nice area. Staff was very friendly and helpful.

8

taeho

1 Apr 2024

·

Stayed 1 night

Facilities are good and safe but staffs are not friendly.

10

Robin

2 May 2023

·

Stayed 1 night

The hotel was spotless and the staff was very friendly and accommodating. The front desk clerk even let us borrow his phone charger, as we forgot ours.

10

William

11 Aug 2025

·

Stayed 2 nights

Great professional and friendly staff

10

Alexandra

1 May 2023

·

Stayed 1 night

The service was wonderful, and the room was lovely. I was very picky about which room I wanted and they could not have been more accommodating! Very happy with my visit

10

Marjorie

18 Nov 2024

·

Stayed 1 night

Nice room Excellent breakfast Helpful front desk

6

Rachel

21 Aug 2025

·

Stayed 1 night

Toilet in the room didnt work. Housecleaning came and opened door by 8am. Alerted the staff of issues and was ignored and told to contact a manager because we booked through expedia, whatever that is supposed to mean.

10

Christian

8 Oct 2024

·

Stayed 3 nights

Great place to stay, wonderful staff in reception and bar. Good gym, comfortable room ( got an upgrade)

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Location

Quiet, scenic campus setting with convenient access to UNC and Chapel Hill; easy drives to venues and shuttle pickup for games. Not very walkable for errands, so a car is typically needed.

Related guest reviews

10

J

28 Jul 2024

·

Stayed 2 nights

Great hotel for a family stay. The pantry on each floor with soda, popcorn and ice cream was such a nice touch that kept the kids happy. And the free laundry room was amazing given we were on a 2 week road trip. The site isn’t walking distance to anything so a car is needed, but the area is really lovely. We loved the pool!

8

Mary Elizabeth

12 Dec 2022

·

Stayed 2 nights

Quite lovely, comfortable, very convenient to Chapel Hill.

10

Chastity

29 Sept 2024

·

Stayed 1 night

Wonderful stay and short uber to UNC.

10

Jason

21 Jan 2025

·

Stayed 2 nights

My wife and I stayed here for two days, as we were in town for a Tar Heels basketball game. The location was about 6-7 minutes from the Dean Smith Center, but also close to the Friday Center, one of the pickup sites for the Tar Heel Express shuttle on game days, which was super convenient! The hotel was clean and quiet. The breakfast buffet was outstanding! And the complimentary soda, popcorn, and ice cream on each floor was an added bonus!! We would definitely stay here again in the future!

10

richard

31 Dec 2024

·

Stayed 2 nights

Liked the area / location

10

Stephanie

11 Oct 2024

·

Stayed 2 nights

Comfortable beds and pillows. Quiet. Easy drive to Duke or UNC Chapel Hill. Washer/dryer on each floor with detergent and guest pantry with sodas and ice cream! Wonderful!!!

10

Todd

7 Mar 2025

·

Stayed 2 nights

Very comfortable, great location, best complimentary breakfast anywhere.

10

Janet

10 Apr 2023

·

Stayed 3 nights

We enjoyed our stay. This is a beautiful hotel in the heart of Chapel Hill. Staff is attentive and helpful. Nice breakfast in a beautiful setting.

10

Scott

10 Feb 2025

·

Stayed 3 nights

A very nice place to stay in Chapel Hill and part of UNC business school. Will definitely be staying here again.

10

Keith

9 Oct 2025

·

Stayed 1 night

The grounds were amazing. There is a plantation house and gardens in the grounds that was really interesting to explore. We also love the breakfast and the balcony next to our room where we drink coffee and watch bluebirds. All of these amenities are in the middle of Chapel Hill, just minutes away from restaurants, shopping, and the college. Another really cool perk was the pantry on our floor with free ice cream and drinks.

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Dining

Breakfast earns frequent praise for quality and variety, and the complimentary floor pantries are a hit. However, on-site dining beyond breakfast is limited or keeps short hours, and service can be overwhelmed at busy times.

Related guest reviews

4

Peter

26 Jan 2023

·

Stayed 3 nights

Hotel was quiet . Room was good. Restaurant at hotel open limited hours we never had breakfast because they were not open before we left and closed when we got up late one morning … 930 all buttoned up😡

6

Cynthia

26 Jun 2025

·

Stayed 1 night

Property is fresh and clean and beautifully decorated. The room as lovely and had a forest view. However, the lounge did not open until 5:30 pm and there was a line to get in. Also, they were in charge of serving a limited menu as the dining room was closed. There were onlly 2 staff, and they were absolutely overwhelmed. People were getting rude and angry. One server completly disappeared for while. My burger was served overcooked and the fries were palatable. We were not part of the convention group staying there, but were looking forward to a nice dinner after a harrowing day at the hospital. Front desk staff were friendly and efficient. Check out was easy.

10

Raghavan

6 Apr 2024

·

Stayed 1 night

Excellent hotel with great service. There is a guest pantry with free soft drinks and ice cream. The breakfast was awesome too!

10

Lori

22 Jun 2025

·

Stayed 5 nights

The best breakfast I've ever had at a hotel. Staff was very helpful. We would definitely stay again.

10

Ranell

27 Mar 2024

·

Stayed 2 nights

This place was amazing. Giest pantry for each floor stocked with ice cream and sodas. My kids lived it. The breakfast was outstanding as well

10

Janet

9 Jun 2024

·

Stayed 1 night

Snacks and breakfast!

10

Stacy

20 Apr 2025

·

Stayed 3 nights

Pool, gym, food and snack amenities were fantastic.

6

Marco

22 Sept 2025

·

Stayed 1 night

Good amenities, great staff, no lunch options on site unless you are part of a conference.

10

CORLISS

22 Nov 2023

·

Stayed 5 nights

Great hotel, breakfast great, complimentary drinks and ice cream were great. Unfortunately no pop corn as advertised in the 6 days of stay.

10

Eric

23 Jan 2023

·

Stayed 1 night

We really enjoyed our stay. The staff was friendly and the continental breakfast was delicious.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $221	2 $273	3 $291	4 $298	5	6 $216	7 $209
8 $188	9 $217	10 $229	11 $169	12	13	14 $452
15 $194	16 $179	17 $192	18 $417	19 $213	20 $197	21 $179
22 $162	23 $174	24 $165	25 $167	26 $192	27 $325	28 $314
29 $164	30 $229

Su	Mo	Tu	We	Th	Fr	Sa
		1 $177	2 $177	3 $177	4 $177	5 $171
6 $165	7 $177	8 $177	9 $229	10 $177	11 $177	12 $177
13 $179	14 $154	15 $154	16 $154	17 $154	18 $154	19 $154
20 $154	21 $154	22 $154	23 $154	24 $154	25 $154	26 $154
27 $154	28 $154	29 $154	30 $154	31 $154

Rizzo Center, a Destination by Hyatt Hotel

Prices for Rizzo Center, a Destination by Hyatt Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 Queen Bed

Room, 1 King Bed

Room, 1 Queen Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

Suite, 1 Queen Bed (Debose)

Suite, 2 Queen Beds

Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Shower)

Guest reviews of Rizzo Center, a Destination by Hyatt Hotel

Who stays here?

What guests think

Property policies

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Good to know

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FAQs about Rizzo Center, a Destination by Hyatt Hotel

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