Aloft by Marriott Chapel Hill
US$165
/ night
Avg. for September
Select dates to see prices and availability
US$165
/ night
Avg. for September
Monthly average prices
Nightly prices at Aloft by Marriott Chapel Hill average US$131 in the cheapest month (December) and US$211 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$138 |
| February | US$176 |
| March | US$165 |
| April | US$196 |
| May | US$182 |
| June | US$155 |
| July | US$153 |
| August | US$177 |
| September | US$165 |
| October | US$211 |
| November | US$181 |
| December | US$131 |
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A
M
J
J
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Sept · US$165
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Most expensive: October (~US$211)
Cheapest: December (~US$131)
About this property
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chapel Hill? This hotel has 1600 square feet (149 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Dining
Grab a bite from the grocery/convenience store serving guests of Aloft by Marriott Chapel Hill. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 130 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
Located in Chapel Hill, Aloft by Marriott Chapel Hill is connected to a shopping center, within a 5-minute drive of University of North Carolina and North Carolina Botanical Garden. This golf hotel is 1.9 mi (3 km) from Dean Smith Center and 2.1 mi (3.3 km) from Franklin Street.
What's nearby
University of North Carolina(0.3 Miles)
North Carolina Botanical Garden(0.9 Miles)
Gimghoul Castle(1 Miles)
Finley Golf Course(1.1 Miles)
William and Ida Friday Center for Continuing Education(1.2 Miles)
Paul Green Theatre(1.3 Miles)
University Mall(1.5 Miles)
The Carolina Basketball Museum(1.5 Miles)
Coker Arboretum(1.6 Miles)
Dean Smith Center(1.6 Miles)
Cone Kenfield Tennis Center UNC(1.7 Miles)
Morehead Planetarium(1.8 Miles)
Memorial Hall(1.8 Miles)
Horace Williams House(1.8 Miles)
Kenan Stadium(1.9 Miles)
The preferred airport for Aloft by Marriott Chapel Hill is Raleigh-Durham International Airport (RDU)(16.6 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
ATM/Cash machine
Location
1001 South Hamilton Road, Chapel Hill, North Carolina, United States of America
University of North Carolina (0.3 Miles)
North Carolina Botanical Garden (0.9 Miles)
Gimghoul Castle (1 Miles)
Finley Golf Course (1.1 Miles)
William and Ida Friday Center for Continuing Education (1.2 Miles)
Paul Green Theatre (1.3 Miles)
Room options
6
Room, 2 Queen Beds, Hearing Accessible (Transfer Shower)
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed, Hearing Accessible
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed, Hearing Accessible (Transfer Shower)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Queen Beds, Hearing Accessible
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.8
Fabulous
Based on 1,000 verified reviews
Who stays here?
Business
29%
Couple
18%
Family
39%
Group
7%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Aloft Chapel Hill draws praise for clean, modern rooms and convenient access to UNC and area restaurants, while repeated critiques focus on limited parking, intermittent renovations, and occasional operational issues such as hot water, elevators, and Wi-Fi.
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What guests think
Aloft Chapel Hill draws praise for clean, modern rooms and convenient access to UNC and area restaurants, while repeated critiques focus on limited parking, intermittent renovations, and occasional operational issues such as hot water, elevators, and Wi-Fi.
Many guests find the rooms spacious and comfortable, and some note quieter stays away from the road. Service is widely seen as friendly and accommodating, though several reviews report understaffing, slow responses, or poor communication. Facilities vary: a gym, pool, bar, and lobby games are positives, but renovations, leaks, and closures have occurred, and on-site dining is limited with breakfast quality and value often criticized. Expect a convenient base for UNC with contemporary style; confirm current facility status before arrival.
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AI-generated summary based on recent guest reviews
Facilities
Amenities include a gym, pool, bar, and lobby games, but parking is limited and often uses an overflow deck. Multiple reviews note renovations, leaks, elevator or system outages, and occasional loss of hot water or Wi-Fi.
Related guest reviews
4
Kelly
9 Mar 2025
·
Stayed 1 night
The first eye sore was a leaky spot in the ceiling in the loft. First day was a bucket then the next day was a trash can. It was right in the way of the hallway to the elevators by the bar. The rooms were clean, however we had issues with the AC unit in room 607. We spent quite a bit for 2 rooms (607 & 609) from Friday to Sunday. The room continuously stayed hot. We turned the unit all the way down to 60 at some point to get it at least comfortable in the room but it was miserable, especially at night. Asking the front desk, my husband was told "someone can come check but honestly a lot of them are just old". During the day it seemed to work, but at night it didnt. The other room worked fine but once we closed the door, ours would get muggy almost instantly. The first night after a long day walking around Chapel Hill, we wanted to relax in the pool. Terrible idea. The room entering the pool was so stuffy and it looked run down. Rusted poles and handicap lift was definitely an issue for us. We tried the pool still giving it the benefit of the doubt and not wanting to disappoint the kids, but about 5 minutes in, the kids were ready to leave and everyone was uncomfortable. The water had a strong salt taste/feel when the kids tried to go under and instantly dried out their skin. We went back upstairs to wash off. Realizing I left my shower essentials behind, I was disappointed that the shower gel, shampoo, and conditioner was all "mens". Not to mention room 609's were empty.
The first eye sore was a leaky spot in the ceiling in the loft. First day was a bucket then the next day was a trash can. It was right in the way of the hallway to the elevators by the bar. The rooms were clean, however we had issues with the AC unit in room 607. We spent quite a bit for 2 rooms (607 & 609) from Friday to Sunday. The room continuously stayed hot. We turned the unit all the way down to 60 at some point to get it at least comfortable in the room but it was miserable, especially at night. Asking the front desk, my husband was told "someone can come check but honestly a lot of them are just old". During the day it seemed to work, but at night it didnt. The other room worked fine but once we closed the door, ours would get muggy almost instantly. The first night after a long day walking around Chapel Hill, we wanted to relax in the pool. Terrible idea. The room entering the pool was so stuffy and it looked run down. Rusted poles and handicap lift was definitely an issue for us. We tried the pool still giving it the benefit of the doubt and not wanting to disappoint the kids, but about 5 minutes in, the kids were ready to leave and everyone was uncomfortable. The water had a strong salt taste/feel when the kids tried to go under and instantly dried out their skin. We went back upstairs to wash off. Realizing I left my shower essentials behind, I was disappointed that the shower gel, shampoo, and conditioner was all "mens". Not to mention room 609's were empty.
8
Azyiah
7 Apr 2025
·
Stayed 1 night
Major leak in front area was an issue . Otherwise everything else was up to par and great.
Major leak in front area was an issue . Otherwise everything else was up to par and great.
10
Courtney
29 Sept 2025
·
Stayed 1 night
Huge room, great staff, they had a pool table and now we look for aloft hotels everywhere we go.
Huge room, great staff, they had a pool table and now we look for aloft hotels everywhere we go.
4
Peter
13 Jul 2023
·
Stayed 2 nights
Internet WIFI was down for my whole stay. The hotel gives out a very vague ETA on when wifi would be up again. As a business traveler, this is super inconvenient.
Internet WIFI was down for my whole stay. The hotel gives out a very vague ETA on when wifi would be up again. As a business traveler, this is super inconvenient.
10
Karla
30 May 2025
·
Stayed 1 night
The staff at the front desk was friendly and helpful. The gym is well equipped. The hotel is very clean and nicely decorated. Easy walk / drive around. There is parking available outside and also a parking deck that is within walking distance.
The staff at the front desk was friendly and helpful. The gym is well equipped. The hotel is very clean and nicely decorated. Easy walk / drive around. There is parking available outside and also a parking deck that is within walking distance.
10
Sarah
30 Jun 2025
·
Stayed 2 nights
Lovely clean and cozy property located within 10 min driving distance from downtown Chapel Hill. Staff is wonderful, especially bartender Malieah! We had so much fun, and she is so kind to host us after wedding guests at the hotel bar.
Lovely clean and cozy property located within 10 min driving distance from downtown Chapel Hill. Staff is wonderful, especially bartender Malieah! We had so much fun, and she is so kind to host us after wedding guests at the hotel bar.
4
Rebecca
11 Apr 2025
·
Stayed 2 nights
The water was turned off for practically our whole stay and when finally was turned back on - it was ice cold and wouldn’t get warm. There was leaks in hallway that was so soaked my heels were wet and squishy walking thru water. It smelled like mildew/mold. Couldn’t flush our toilet. Couldn’t tell if employees in lobby were employee or guests… nothing was stocked in lobby for purchase. Bananas rotted, had cereal but no milk. Only 2-3 cold bottle of water. Buckets/ladders all over for leaks. Basics of hotel were not accommodated. Want a refund. Awful experience. No warning given to us hotel was damaged with leaks and water would be off.
The water was turned off for practically our whole stay and when finally was turned back on - it was ice cold and wouldn’t get warm. There was leaks in hallway that was so soaked my heels were wet and squishy walking thru water. It smelled like mildew/mold. Couldn’t flush our toilet. Couldn’t tell if employees in lobby were employee or guests… nothing was stocked in lobby for purchase. Bananas rotted, had cereal but no milk. Only 2-3 cold bottle of water. Buckets/ladders all over for leaks. Basics of hotel were not accommodated. Want a refund. Awful experience. No warning given to us hotel was damaged with leaks and water would be off.
6
William
29 Oct 2024
·
Stayed 2 nights
Hôtel feeling a little worn. Only one elevator working the entire weekend. Leaking ceiling in common area and felt a little disorganized over all
Hôtel feeling a little worn. Only one elevator working the entire weekend. Leaking ceiling in common area and felt a little disorganized over all
2
thomas
8 Aug 2025
·
Stayed 1 night
I’ve stayed at this property when in town for work probably a dozen times over the past 2 years. It always has its issues but it’s a good value for a basic room, clean and good location for me. This time it was very different. It seems like the entire hotel was under construction with zero concessions or notice given to guests. No lobby, no food, no bar, no pool and no gym. Had to enter thru a dirty cockroach infested side service door in the pouring rain. I was put in the loudest (hearing impaired) room for no apparent reason. Internet and cable not working. Promise my daughter there would be a pool, packed swimsuits and booked this hotel over other options for that reason. Nothing to do on the property because literally everything was closed off. Planed on watching a movie.. no movie, no internet.. could not even get phone service. Honestly it was probably the worst hotel experience ever. They should issue a full refund!!
I’ve stayed at this property when in town for work probably a dozen times over the past 2 years. It always has its issues but it’s a good value for a basic room, clean and good location for me. This time it was very different. It seems like the entire hotel was under construction with zero concessions or notice given to guests. No lobby, no food, no bar, no pool and no gym. Had to enter thru a dirty cockroach infested side service door in the pouring rain. I was put in the loudest (hearing impaired) room for no apparent reason. Internet and cable not working. Promise my daughter there would be a pool, packed swimsuits and booked this hotel over other options for that reason. Nothing to do on the property because literally everything was closed off. Planed on watching a movie.. no movie, no internet.. could not even get phone service. Honestly it was probably the worst hotel experience ever. They should issue a full refund!!
4
Joel
11 Apr 2025
·
Noisy construction at 6:50am with guests in room directly outside the room. No breakfast - only a make to order from a tv menu pointed out by staff Litter in hallway not picked up Old hotel and needs updating Would not recommend to friends or family and we will be frequenting chapel hill since we have an incoming freshman student in the fall Will not stay at this hotel again. Very disappointed.
Noisy construction at 6:50am with guests in room directly outside the room. No breakfast - only a make to order from a tv menu pointed out by staff Litter in hallway not picked up Old hotel and needs updating Would not recommend to friends or family and we will be frequenting chapel hill since we have an incoming freshman student in the fall Will not stay at this hotel again. Very disappointed.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and public areas, but several cite lapses such as unclean bathrooms, unchanged sheets, or missed service, sometimes compounded by leak-related messes in common areas.
Related guest reviews
10
Laura
26 Oct 2025
·
Stayed 2 nights
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
10
Vijay
25 Dec 2025
·
Stayed 1 night
Clean room, comfy bed, friendly staff, great location
Clean room, comfy bed, friendly staff, great location
2
Angel
10 Aug 2025
·
Stayed 5 nights
Sheets had not been changed prior to me staying in the room
Sheets had not been changed prior to me staying in the room
4
Allison
24 Jun 2023
·
Stayed 2 nights
My room was not cleaned to normal standard with lots of hair and dirt in room. I shared it to the very kind front desk rep and he committed to addressing for day 2-3 but after I returned that afternoon from meetings, it had not been addressed. Hair all over sheets/bed/pillows and random food on floor and cushions. It made me very unsettled and I did not sleep well. Nice staff though.
My room was not cleaned to normal standard with lots of hair and dirt in room. I shared it to the very kind front desk rep and he committed to addressing for day 2-3 but after I returned that afternoon from meetings, it had not been addressed. Hair all over sheets/bed/pillows and random food on floor and cushions. It made me very unsettled and I did not sleep well. Nice staff though.
10
James
13 Oct 2025
·
Stayed 1 night
Clean. Friendly helpful staff. Comfortable. Great location. Fast check in. Quiet room.
Clean. Friendly helpful staff. Comfortable. Great location. Fast check in. Quiet room.
6
Sarah
20 Jun 2025
·
Stayed 1 night
Overall nice, but there is something all over the bathroom floor. It’s not something small that could easily be overlooked. It appears the bathroom and shower floors were not cleaned.
Overall nice, but there is something all over the bathroom floor. It’s not something small that could easily be overlooked. It appears the bathroom and shower floors were not cleaned.
8
Burnadette
3 May 2025
·
Stayed 3 nights
Room was nice overall and the decor was a bit retro, there was a really nice Bluetooth radio in the room, but the fridge was under the sink in a weird spot almost like it was an after thought. No microwave in the room, you had to go to the room where they kept the ice machine to use the microwave. The shower was not clean.
Room was nice overall and the decor was a bit retro, there was a really nice Bluetooth radio in the room, but the fridge was under the sink in a weird spot almost like it was an after thought. No microwave in the room, you had to go to the room where they kept the ice machine to use the microwave. The shower was not clean.
6
George
5 Sept 2025
·
Stayed 1 night
Hotel is convenient to UNC. Our room was not cleaned properly. Trashcan in bathroom had not been emptied, trash was on the bathroom floor, hair was on shower wall. Front desk attendant was indifferent at my arrival. Seemed almost annoyed to have to check me in. My wife was barked at by another guest's dogs upon entering the elevator.
Hotel is convenient to UNC. Our room was not cleaned properly. Trashcan in bathroom had not been emptied, trash was on the bathroom floor, hair was on shower wall. Front desk attendant was indifferent at my arrival. Seemed almost annoyed to have to check me in. My wife was barked at by another guest's dogs upon entering the elevator.
10
Zach
1 Sept 2025
·
Stayed 1 night
Great rooms, clean, quiet, highly recommend
Great rooms, clean, quiet, highly recommend
10
Hannah
30 Dec 2024
·
Stayed 2 nights
This room was immaculate! Every detail was attended to! The beds were heavenly, soft and immaculately made. The room was vacuumed and completely hairless! The bathroom surfaces were all perfectly clean and dry! Thank you, aloft!
This room was immaculate! Every detail was attended to! The beds were heavenly, soft and immaculately made. The room was vacuumed and completely hairless! The bathroom surfaces were all perfectly clean and dry! Thank you, aloft!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and often spacious and comfortable, though some face traffic or fire-station noise. Guests mention occasional AC or hot water problems and TV/Wi-Fi outages, plus quirks like coffee setups near the toilet and no in-room microwave.
Related guest reviews
10
Albert
7 Apr 2025
·
Stayed 2 nights
We had a great king room. Very comfortable and tastefully decorated and designed.
We had a great king room. Very comfortable and tastefully decorated and designed.
8
Meredith
15 Aug 2025
·
Stayed 1 night
Comfy bed and linens. The hotel staff was friendly and the room was very clean. My only negative is that our room was right on the highway, and there was a lot of traffic noise. Would not recommend sleeping on that side of the building if you are a light sleeper.
Comfy bed and linens. The hotel staff was friendly and the room was very clean. My only negative is that our room was right on the highway, and there was a lot of traffic noise. Would not recommend sleeping on that side of the building if you are a light sleeper.
10
Laura
26 Oct 2025
·
Stayed 2 nights
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
10
Courtney
29 Sept 2025
·
Stayed 1 night
Huge room, great staff, they had a pool table and now we look for aloft hotels everywhere we go.
Huge room, great staff, they had a pool table and now we look for aloft hotels everywhere we go.
8
Delia
27 Mar 2025
·
Stayed 2 nights
Minimalistic room design and comfortable. However, coffee and mini refrigerator are in bathroom area, toilet was about 3 feet from coffee machine.
Minimalistic room design and comfortable. However, coffee and mini refrigerator are in bathroom area, toilet was about 3 feet from coffee machine.
6
Pamela
18 Jul 2024
·
Stayed 1 night
My husband and I got the room because we. Tickets to a concert, and decided that we didn’t want to drive all the way back to hickory after cocktails and dancing-we reserved it in advance (1week)The room was very small, it was however decorated nicely very modern. The Bluetooth speaker would never connect to our phones. When we arrived a posted sign in the elevator stated that the hotel didn’t have television service available at this time. None of the rooms had TV. I couldn’t even log into my own Netflix or any other streaming services even if I wanted to. For the price I would have liked to known this in advance.
My husband and I got the room because we. Tickets to a concert, and decided that we didn’t want to drive all the way back to hickory after cocktails and dancing-we reserved it in advance (1week)The room was very small, it was however decorated nicely very modern. The Bluetooth speaker would never connect to our phones. When we arrived a posted sign in the elevator stated that the hotel didn’t have television service available at this time. None of the rooms had TV. I couldn’t even log into my own Netflix or any other streaming services even if I wanted to. For the price I would have liked to known this in advance.
2
Elena
6 Aug 2025
·
Stayed 3 nights
There was no hot water, so the following morning i checked out less than 9 hours after i checked in. The employees lied about the water, and some were even rude if not dissmisive.
There was no hot water, so the following morning i checked out less than 9 hours after i checked in. The employees lied about the water, and some were even rude if not dissmisive.
4
Peter
13 Jul 2023
·
Stayed 2 nights
Internet WIFI was down for my whole stay. The hotel gives out a very vague ETA on when wifi would be up again. As a business traveler, this is super inconvenient.
Internet WIFI was down for my whole stay. The hotel gives out a very vague ETA on when wifi would be up again. As a business traveler, this is super inconvenient.
10
Curtis
4 Mar 2025
·
Stayed 1 night
Well appointed rooms
Well appointed rooms
6
Ali
26 Mar 2025
·
Stayed 2 nights
Room was noisy on second floor facing a very noisy highway. Sink clogged when we arrived and started to use it. Staff did address when asked. Appreciate that. Parking was a little tricky since I arrived late at night and usual spots were full. I had to use the overflow lot midnight. Felt a little unsafe since I didn’t know the area. Once it was daylight, felt that it was safe.
Room was noisy on second floor facing a very noisy highway. Sink clogged when we arrived and started to use it. Staff did address when asked. Appreciate that. Parking was a little tricky since I arrived late at night and usual spots were full. I had to use the overflow lot midnight. Felt a little unsafe since I didn’t know the area. Once it was daylight, felt that it was safe.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating, including early check-ins. However, repeated reports mention understaffing, slow or unresponsive front-desk support, phone issues, and occasional billing or communication problems.
Related guest reviews
10
Quincy
21 Jul 2025
·
Stayed 1 night
I drove down from Rhode Island, got to the hotel about 130 pm not realizing that check in was for 4pm! They accommodated me and allowed me to check in earlier. I am grateful for that as i was tired from the long drive!
I drove down from Rhode Island, got to the hotel about 130 pm not realizing that check in was for 4pm! They accommodated me and allowed me to check in earlier. I am grateful for that as i was tired from the long drive!
8
Janina
7 Sept 2025
·
Stayed 3 nights
Clean room, quiet, but they were supposed to email my bill and i still didn't get it. I would have appreciated it if they took a moment to print it for me, also when all the parking spaces close to the hotel were taken the clerk sent me to park around to the other side where the other retail buildings were. I was advised to park in space that is marked "retail". I asked twice if that's going to be ok. I was told yes. In the morning I had a warning ticket for parking there. Thankfully they didn't tow it.
Clean room, quiet, but they were supposed to email my bill and i still didn't get it. I would have appreciated it if they took a moment to print it for me, also when all the parking spaces close to the hotel were taken the clerk sent me to park around to the other side where the other retail buildings were. I was advised to park in space that is marked "retail". I asked twice if that's going to be ok. I was told yes. In the morning I had a warning ticket for parking there. Thankfully they didn't tow it.
4
Blake
2 Sept 2025
·
Stayed 2 nights
Staff apathetic. No smile, no service , just really didn’t care. For a big football game, no staff, bar closed because staff did not show up and no ice machines. Breakfast is not cool to order. It’s microwave to order. We have stayed at a number of Aloft hotels, & this one frankly was not good. No managers on duty. Really disappointed.
Staff apathetic. No smile, no service , just really didn’t care. For a big football game, no staff, bar closed because staff did not show up and no ice machines. Breakfast is not cool to order. It’s microwave to order. We have stayed at a number of Aloft hotels, & this one frankly was not good. No managers on duty. Really disappointed.
10
Darin
16 Aug 2025
·
Stayed 1 night
The service was amazing!
The service was amazing!
4
Joan B
16 Apr 2023
·
Stayed 1 night
I have an unresolved billing problem. The hotel is almost impossible to reach by phone. There were other smaller issues i will overlook.
I have an unresolved billing problem. The hotel is almost impossible to reach by phone. There were other smaller issues i will overlook.
10
Wei
6 Sept 2025
·
Stayed 1 night
I’ve been traveling a lot the staff in this hotel is among one of the best I experienced.
I’ve been traveling a lot the staff in this hotel is among one of the best I experienced.
2
leland
9 Jan 2024
·
Stayed 1 night
I prepaid this room in advance. My son arrived at 12:30AM after driving 7 hours. The doora were looked and noone was there working. After 30 minutes of knocking and calling the hotel trying to contqct someone so he could check in, he finally left and paid for another room at a different hotel. Otvitz and this hotel are both resoponsible for this horrible failure that i have been dealing slwith starting at 1AM in the morning. Do not atay at this rude and unprofessional place. It sucks!
I prepaid this room in advance. My son arrived at 12:30AM after driving 7 hours. The doora were looked and noone was there working. After 30 minutes of knocking and calling the hotel trying to contqct someone so he could check in, he finally left and paid for another room at a different hotel. Otvitz and this hotel are both resoponsible for this horrible failure that i have been dealing slwith starting at 1AM in the morning. Do not atay at this rude and unprofessional place. It sucks!
10
Darlene S.
29 Dec 2024
·
Stayed 1 night
Fantastic staff. very comfortable
Fantastic staff. very comfortable
6
Rich
31 Mar 2025
·
Stayed 1 night
Didn't feel like a priority by multiple associates. When I showed up, I didn't get acknowledged for many minutes. The person at the desk was trying to assist a guest with Wifi, but was unsuccessful. Even when the guest told her she could wait on me, she declined and never acknowledged me standing there. She eventually got another associate that was clearly not on the clock to assist the original guest, but still remained with them for many minutes finally engaged and assisted me. Didn't explain overflow parking until I drove around for 15 minutes trying to figure it out. Very few parking spaces in the garage. I finally had to park, come it and it was the same person who provided poor service. The next morning. Not lids or stirs for coffee. The area was in disarray. I found everything in the cupboard on my own while the lady at the counter just watch me and never said a word. Rooms a little dated with some weird white stain on the shower floor. Place was ok, but not for the money. Very disappointing for a Marriott. I usually use Hilton and I can see why.
Didn't feel like a priority by multiple associates. When I showed up, I didn't get acknowledged for many minutes. The person at the desk was trying to assist a guest with Wifi, but was unsuccessful. Even when the guest told her she could wait on me, she declined and never acknowledged me standing there. She eventually got another associate that was clearly not on the clock to assist the original guest, but still remained with them for many minutes finally engaged and assisted me. Didn't explain overflow parking until I drove around for 15 minutes trying to figure it out. Very few parking spaces in the garage. I finally had to park, come it and it was the same person who provided poor service. The next morning. Not lids or stirs for coffee. The area was in disarray. I found everything in the cupboard on my own while the lady at the counter just watch me and never said a word. Rooms a little dated with some weird white stain on the shower floor. Place was ok, but not for the money. Very disappointing for a Marriott. I usually use Hilton and I can see why.
4
Mike
5 Sept 2025
·
Stayed 3 nights
There was only 1 person at the front desk the entire stay who handled the entire hotel often making guests wait. The phone was never answered when we tried to call the reception desk. I asked for the room to be cleaned and was informed there was not enough staff to clean the room. The 3rd night I requested the room to be cleaned and it was not cleaned. I found a manager who had it cleaned.
There was only 1 person at the front desk the entire stay who handled the entire hotel often making guests wait. The phone was never answered when we tried to call the reception desk. I asked for the room to be cleaned and was informed there was not enough staff to clean the room. The 3rd night I requested the room to be cleaned and it was not cleaned. I found a manager who had it cleaned.
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AI-generated summary based on recent guest reviews
Location
Very convenient for UNC, hospitals, and nearby shops and restaurants, with easy access by car or bus. Some find the immediate area less walkable and note road or fire-station noise.
Related guest reviews
10
Scott
20 Jan 2025
·
Stayed 1 night
Great location near UNC’e campus, clean facilities, and very reasonably priced. I’ve stayed here multiple times over the years and it is consistently good for the price.
Great location near UNC’e campus, clean facilities, and very reasonably priced. I’ve stayed here multiple times over the years and it is consistently good for the price.
8
Melissa
28 Jul 2025
·
Stayed 1 night
Perfect location to hospital. Rooms are perfect for a quick stay. Free parking was a surprising perk! Great store plaza within walking distance.
Perfect location to hospital. Rooms are perfect for a quick stay. Free parking was a surprising perk! Great store plaza within walking distance.
10
Nancy
19 Nov 2024
·
Stayed 1 night
Near UNC campus and hospitals. Easy parking. Friendly staff
Near UNC campus and hospitals. Easy parking. Friendly staff
10
Laura
26 Oct 2025
·
Stayed 2 nights
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
Great location to UNC. Friendly staff, rooms were clean and spacious, atmosphere was festive for a game day weekend.
10
Jennifer and mike
10 Aug 2025
·
Stayed 2 nights
Fantastic in a great location with in walking distance to shops and great restaurants
Fantastic in a great location with in walking distance to shops and great restaurants
10
PAULA
17 Apr 2024
·
Stayed 1 night
Very close to UNC Dental school. Daughter had surgery and we were close by. Gave us earlier check in which was so helpful.
Very close to UNC Dental school. Daughter had surgery and we were close by. Gave us earlier check in which was so helpful.
10
Dan
9 Jan 2024
·
Stayed 1 night
Convenient to UNC-CH
Convenient to UNC-CH
10
Kenneth
30 Aug 2025
·
Stayed 1 night
Very modern and stylish hotel with great walking proximity to upscale restaurants & shopping.
Very modern and stylish hotel with great walking proximity to upscale restaurants & shopping.
10
Michael
24 Jun 2023
·
Stayed 2 nights
Great location to campus & dining!
Great location to campus & dining!
10
Alina
2 Oct 2025
·
Stayed 2 nights
hotel is great. Modern, clean, quiet and staff was accommodating. It's a short drive to UNC and Franklyn Street. But it's quite secluded otherwise. There's nothing within walking distance, and just some boring buildings nearby.
hotel is great. Modern, clean, quiet and staff was accommodating. It's a short drive to UNC and Franklyn Street. But it's quite secluded otherwise. There's nothing within walking distance, and just some boring buildings nearby.
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AI-generated summary based on recent guest reviews
Dining
On-site dining is limited: breakfast is often described as microwave/for-purchase and poor value, and bar or market hours can be inconsistent. Many guests suggest nearby restaurants for better options.
Related guest reviews
4
Blake
2 Sept 2025
·
Stayed 2 nights
Staff apathetic. No smile, no service , just really didn’t care. For a big football game, no staff, bar closed because staff did not show up and no ice machines. Breakfast is not cool to order. It’s microwave to order. We have stayed at a number of Aloft hotels, & this one frankly was not good. No managers on duty. Really disappointed.
Staff apathetic. No smile, no service , just really didn’t care. For a big football game, no staff, bar closed because staff did not show up and no ice machines. Breakfast is not cool to order. It’s microwave to order. We have stayed at a number of Aloft hotels, & this one frankly was not good. No managers on duty. Really disappointed.
8
April
6 Mar 2024
·
Stayed 1 night
The TV satellite connection was not so great, and no it was not raining. The food is awful, basically warmed up in the microwave and it’s too pricey. Other than that, it’s a very nice hotel, beds are comfy! Also, don’t even go one mile over the speed limit in Chapel Hill, police will write a ticket!
The TV satellite connection was not so great, and no it was not raining. The food is awful, basically warmed up in the microwave and it’s too pricey. Other than that, it’s a very nice hotel, beds are comfy! Also, don’t even go one mile over the speed limit in Chapel Hill, police will write a ticket!
10
Kim
2 Jul 2023
·
Stayed 1 night
This property is quite modern & very pleasing to the eye. Lots of cool amenities. Bar was really nice, but needs a small cafe or place to get food.
This property is quite modern & very pleasing to the eye. Lots of cool amenities. Bar was really nice, but needs a small cafe or place to get food.
6
Martha
9 Aug 2025
·
Stayed 1 night
A lot of small hassles. Booked through Expedia today, chose nonrefundable since I was on my way to the hotel- no pet fee was mentioned. I tried calling the hotel many times just to give them a heads up that I had a pet with me, but never got through…. I was stuck in a automated voicemail loop. When I got to the hotel I was charged $75 as a pet fee. When I said it was not mentioned when I booked the reservation, they said “ that’s why we tell everyone to book through our website.” Um pretty sure that level of sophistication is currently available through the Internet? When I mentioned I had tried to call,”oh, our phones are broken.” The phone in the room itself would not connect to the front desk. What are you supposed to do if there’s an emergency and you need to reach the front desk? Anyhow, but seems like a decent price suddenly became kind of an expensive price for mediocre experience. In addition, the hotel is undergoing construction. The marketplace was closed, so there were no food options, not even vending machine machines for drinks. I got carryout, but then there were no napkins or silverware in the room. I asked at the front desk, and it took her five minutes to run all the way around the hotel and go someplace to get plastic silverware. I feel bad for the employees! Could be a nice hotel, my room is nice and things are modern, in good condition and clean, but seems disorganized.
A lot of small hassles. Booked through Expedia today, chose nonrefundable since I was on my way to the hotel- no pet fee was mentioned. I tried calling the hotel many times just to give them a heads up that I had a pet with me, but never got through…. I was stuck in a automated voicemail loop. When I got to the hotel I was charged $75 as a pet fee. When I said it was not mentioned when I booked the reservation, they said “ that’s why we tell everyone to book through our website.” Um pretty sure that level of sophistication is currently available through the Internet? When I mentioned I had tried to call,”oh, our phones are broken.” The phone in the room itself would not connect to the front desk. What are you supposed to do if there’s an emergency and you need to reach the front desk? Anyhow, but seems like a decent price suddenly became kind of an expensive price for mediocre experience. In addition, the hotel is undergoing construction. The marketplace was closed, so there were no food options, not even vending machine machines for drinks. I got carryout, but then there were no napkins or silverware in the room. I asked at the front desk, and it took her five minutes to run all the way around the hotel and go someplace to get plastic silverware. I feel bad for the employees! Could be a nice hotel, my room is nice and things are modern, in good condition and clean, but seems disorganized.
6
Alice
2 Oct 2025
·
Stayed 2 nights
The breakfast setup was bizarre to say the least and not worth the expense. Otherwise, a decent place to stay.
The breakfast setup was bizarre to say the least and not worth the expense. Otherwise, a decent place to stay.
10
Sarah
30 Jun 2025
·
Stayed 2 nights
Lovely clean and cozy property located within 10 min driving distance from downtown Chapel Hill. Staff is wonderful, especially bartender Malieah! We had so much fun, and she is so kind to host us after wedding guests at the hotel bar.
Lovely clean and cozy property located within 10 min driving distance from downtown Chapel Hill. Staff is wonderful, especially bartender Malieah! We had so much fun, and she is so kind to host us after wedding guests at the hotel bar.
4
Joel
11 Apr 2025
·
Noisy construction at 6:50am with guests in room directly outside the room. No breakfast - only a make to order from a tv menu pointed out by staff Litter in hallway not picked up Old hotel and needs updating Would not recommend to friends or family and we will be frequenting chapel hill since we have an incoming freshman student in the fall Will not stay at this hotel again. Very disappointed.
Noisy construction at 6:50am with guests in room directly outside the room. No breakfast - only a make to order from a tv menu pointed out by staff Litter in hallway not picked up Old hotel and needs updating Would not recommend to friends or family and we will be frequenting chapel hill since we have an incoming freshman student in the fall Will not stay at this hotel again. Very disappointed.
8
Clayton
28 May 2025
·
Stayed 1 night
Bar staff could use some training. Otherwise great experience
Bar staff could use some training. Otherwise great experience
10
Eric
19 Sept 2025
·
Stayed 2 nights
Great location for a heels football game. Nice little bar too. Rooms are nice, clean and roomy. My college boys and girlfriend all came over to use the nice showers. It’s a home to Franklin street for most probably, but very walkable to campus and football game. It’s a go too for us…. The nearby restaurants are really really good so check them out too.
Great location for a heels football game. Nice little bar too. Rooms are nice, clean and roomy. My college boys and girlfriend all came over to use the nice showers. It’s a home to Franklin street for most probably, but very walkable to campus and football game. It’s a go too for us…. The nearby restaurants are really really good so check them out too.
8
Alaina
12 Nov 2024
·
Stayed 3 nights
Convenient to UNC Medical Center and places to eat. The elevators were not working when we arrived. We had to wait in the lobby for around 20-30 minutes before we could get to our room. I was with my 92 year old mother, so it was slightly frustrating, although we understood. There were not a lot of options for snacks and they were very expensive. We had been at the hospital all day and decided to get some snacks in the lobby because we were too tired to go to a restaurant. Some of the bananas were rotten. Most hotels that I have stayed at have have a nicer selection of snacks, so we were disappointed with that.
Convenient to UNC Medical Center and places to eat. The elevators were not working when we arrived. We had to wait in the lobby for around 20-30 minutes before we could get to our room. I was with my 92 year old mother, so it was slightly frustrating, although we understood. There were not a lot of options for snacks and they were very expensive. We had been at the hospital all day and decided to get some snacks in the lobby because we were too tired to go to a restaurant. Some of the bananas were rotten. Most hotels that I have stayed at have have a nicer selection of snacks, so we were disappointed with that.
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AI-generated summary based on recent guest reviews
10
Amanda
4 weeks ago
·
Stayed 2 nights
Easy check in and check out. Extremely quiet and clean. Thank you so much.
Easy check in and check out. Extremely quiet and clean. Thank you so much.
10
Sandra Ursery
4 weeks ago
·
Stayed 2 nights
Very comfortable and covenant to everything. Great Staff. Very friendly and helpful
Very comfortable and covenant to everything. Great Staff. Very friendly and helpful
10
Donna
2 Aug 2026
·
Stayed 1 night
My day was great. It was a wonderful value.
My day was great. It was a wonderful value.
6
Nancy
28 Jun 2026
·
Stayed 1 night
The hotel is well kept and situated near restaurants, groceries, drug store and small shops as added conveniences. The staff is pleasant. We were disappointed and inconvenienced at check-in. We had a confirmed king bedroom which we paid for in advance. When we got to our room, we had been given a room with 2 Queen beds instead. Thinking it was just a mistake, we headed back down with our luggage to switch the proper room. The reception told us it wasn't a mistake ... they were oversold on King rooms. She could have told us that when we were originally given our keys so we did not have to head back down with our luggage. It would have been appropriate for her to tell us our prepaid reservation was not fully honored
The hotel is well kept and situated near restaurants, groceries, drug store and small shops as added conveniences. The staff is pleasant. We were disappointed and inconvenienced at check-in. We had a confirmed king bedroom which we paid for in advance. When we got to our room, we had been given a room with 2 Queen beds instead. Thinking it was just a mistake, we headed back down with our luggage to switch the proper room. The reception told us it wasn't a mistake ... they were oversold on King rooms. She could have told us that when we were originally given our keys so we did not have to head back down with our luggage. It would have been appropriate for her to tell us our prepaid reservation was not fully honored
10
Susan
24 Jun 2026
·
Stayed 5 nights
Very nice and helpful staff, comfortable room.
Very nice and helpful staff, comfortable room.
FAQs about Aloft by Marriott Chapel Hill
Is parking available at the property?
Yes, free self-parking is available on-site. Limited parking is provided.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee, approximately USD 10.00 to 30.00 for adults and children.
Are pets allowed at the property?
Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee of USD 50, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Some facilities may have restricted access.
What is the location of the property in relation to key landmarks?
The hotel is located in Chapel Hill, connected to a shopping center, within a 5-minute drive of the University of North Carolina and North Carolina Botanical Garden. It is approximately 1.9 miles from Dean Smith Center and 2.1 miles from Franklin Street.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 6:00 AM to 11:00 PM.
What are the policies for guests staying with children?
Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 150.92083126464843USD
- 2026-09-18: 206.85877252189636USD
- 2026-09-19: 207.65909762237547USD
- 2026-09-20: 121.27248547966003USD
- 2026-09-21: 124.74601490192413USD
- 2026-09-22: 145.13552420276642USD
- 2026-09-23: 146.52279410602569USD
- 2026-09-24: 145.79293848861693USD
- 2026-09-25: 248.69820742149352USD
- 2026-09-26: 223.09348312980651USD
- 2026-09-27: 116.49058638496399USD
- 2026-09-28: 121.02015898338317USD
- 2026-09-29: 133.25511953590393USD
- 2026-09-30: 136.6124764090347USD
- 2026-10-01: 134.54130810379027USD
- 2026-10-02: 685.3675605651855USD
- 2026-10-03: 507.38806033538816USD
- 2026-10-04: 117.53126667045593USD
- 2026-10-05: 127.09720321998596USD
- 2026-10-06: 143.10945426338196USD
- 2026-10-07: 168.1285833730316USD
- 2026-10-08: 165.61224178939818USD
- 2026-10-09: 274.09763161239624USD
- 2026-10-10: 270.21666570991516USD
- 2026-10-11: 117.53126667045593USD
- 2026-10-12: 121.53801897891998USD
- 2026-10-13: 141.57175422992705USD
- 2026-10-14: 168.1285833730316USD
- 2026-10-15: 160.67990380073547USD
- 2026-10-16: 492.3765618365478USD
- 2026-10-17: 495.37885452529906USD
- 2026-10-18: 174.92378359268187USD
- 2026-10-19: 167.00773210990906USD
- 2026-10-20: 145.1109768800354USD
- 2026-10-21: 168.1285833730316USD
- 2026-10-22: 170.98557273765564USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 118.080308163414USD
- 2026-10-26: 118.080308163414USD
- 2026-10-27: 165.98959224357606USD
- 2026-10-28: 169.1293534451294USD
- 2026-10-29: 192.1469599381256USD
- 2026-10-30: 580.4439075201416USD
- 2026-10-31: 799.6515520907592USD
- 2026-11-01: 120.09184777038574USD
- 2026-11-02: 169.24943463615418USD
- 2026-11-03: 151.11557978507994USD
- 2026-11-04: 158.39315549125672USD
- 2026-11-05: 186.77284025047302USD
- 2026-11-06: 452.877194029541USD
- 2026-11-07: 279.20352732307435USD
- 2026-11-08: 120.09184777038574USD
- 2026-11-09: 124.09491053123473USD
- 2026-11-10: 147.26264042243957USD
- 2026-11-11: 164.1255206121826USD
- 2026-11-12: 176.1347088947296USD
- 2026-11-13: NO DATA
- 2026-11-14: 799.6515520907592USD
- 2026-11-15: 120.09184777038574USD
- 2026-11-16: 123.09414045913695USD
- 2026-11-17: 130.95009USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 6:00 AM to 11:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
ATM/Cash machine
Services
Business centre
Banquet facilities
ATM/Cash machine
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Packed lunches
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Activities
Swimming pool
Billiards
Pool indoor
Live music
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite