Comfort Suites University
US$90
/ night
Avg. for November
Prices for Comfort Suites University
Select dates to see prices and availability
US$90
/ night
Avg. for November
Monthly average prices
Nightly prices at Comfort Suites University average US$74 in the cheapest month (February) and US$118 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$89 |
| February | US$74 |
| March | US$107 |
| April | US$105 |
| May | US$118 |
| June | US$105 |
| July | US$84 |
| August | US$93 |
| September | US$96 |
| October | US$106 |
| November | US$90 |
| December | US$79 |
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Nov · US$90
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Most expensive: May (~US$118)
Cheapest: February (~US$74)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Comfort Suites University Las Cruces. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Location
With a stay at Comfort Suites University Las Cruces in Las Cruces, you'll be next to a golf course, just steps from New Mexico State University and a 3-minute drive from Mesilla Valley Mall. This golf hotel is 2.4 mi (3.9 km) from New Mexico Farm and Ranch Heritage Museum and 3.6 mi (5.8 km) from Fountain Theatre.
What's nearby
New Mexico State University(0.1 Miles)
Pan American Center(0.5 Miles)
Aggie Memorial Stadium(0.8 Miles)
American Southwest Theater Company(0.9 Miles)
Memorial Medical Center(1 Miles)
NMSU Tennis Center(1 Miles)
NMSU Center for the Arts(1 Miles)
Chile Pepper Institute(1.2 Miles)
Las Cruces Convention Center(1.5 Miles)
Mesilla Valley Mall(1.7 Miles)
New Mexico Farm and Ranch Heritage Museum(2.4 Miles)
Las Cruces Dog Park(2.9 Miles)
Fountain Theater(3.4 Miles)
Rio Grande Vineyards and Winery(3.6 Miles)
Fountain Theatre(3.6 Miles)
The preferred airport for Comfort Suites University Las Cruces is Las Cruces, NM (LRU-Las Cruces Intl.)(14.6 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Location
2101 South Triviz, Las Cruces, New Mexico, United States of America
New Mexico State University (0.1 Miles)
Pan American Center (0.5 Miles)
Aggie Memorial Stadium (0.8 Miles)
American Southwest Theater Company (0.9 Miles)
Memorial Medical Center (1 Miles)
NMSU Tennis Center (1 Miles)
Room options
4
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
350 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Suite
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 6
375 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Suite, 1 King Bed with Sofa Bed, Accessible
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Accessible (Promotional)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Comfort Suites University
7.8
Good
Based on 1,000 verified reviews
Who stays here?
Business
10%
Couple
24%
Family
48%
Group
4%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Suites University, reviews are mixed: travellers praise the friendly staff, convenient location near NMSU and I-10, and comfortable beds, but also note aging facilities, inconsistent housekeeping, and maintenance problems that affect overall reliability.
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What guests think
At Comfort Suites University, reviews are mixed: travellers praise the friendly staff, convenient location near NMSU and I-10, and comfortable beds, but also note aging facilities, inconsistent housekeeping, and maintenance problems that affect overall reliability.
Cleanliness feedback ranges from very clean rooms to reports of dirty bathrooms, pests like cockroaches, and occasional bed bug allegations. Facilities draw complaints about a cold or closed indoor pool, broken gym equipment and ice machines, and a worn elevator, though some guests still enjoyed a quick swim. Breakfast quality varies widely, from generous hot options (sometimes including tamales) to poor replenishment or missing items. Expect a budget-friendly stay with variable quality.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are inconsistent: repeated reports of a cold/dirty or closed indoor pool, broken gym equipment, a worn elevator, and nonworking ice machines. Some guests still used the pool and found basics adequate for a short stay.
Related guest reviews
8
Darlene
9 Jul 2024
·
Stayed 1 night
Cross country trip with the family. Opted to stay further in vs right of off the hwy. It was a great choice. Location was great. It was nice, clean and felt very safe. The only disappointment was the indoor pool that was small and water was very dirty. My kids still jumped in but came out after a short while because the water smelled. They quickly showered off the smelly pool water. Breakfast was good. They had scrambled eggs, sausage, biscuits and gravy, fruit, cereal, bagels, variety of juices, coffee and milk. Overall it was a pleasant overnight stay for our trip.
Cross country trip with the family. Opted to stay further in vs right of off the hwy. It was a great choice. Location was great. It was nice, clean and felt very safe. The only disappointment was the indoor pool that was small and water was very dirty. My kids still jumped in but came out after a short while because the water smelled. They quickly showered off the smelly pool water. Breakfast was good. They had scrambled eggs, sausage, biscuits and gravy, fruit, cereal, bagels, variety of juices, coffee and milk. Overall it was a pleasant overnight stay for our trip.
8
Ramona
21 Feb 2023
·
Stayed 1 night
Gym equipment parts were missing and not working.
Gym equipment parts were missing and not working.
4
Rosalie
22 Mar 2025
·
Stayed 2 nights
It was a overall clean place but it is old. The swimming pool was freezing. Our micro wave in the bedroom did not work. There was a cockroach in the bathroom by the swimming pool.
It was a overall clean place but it is old. The swimming pool was freezing. Our micro wave in the bedroom did not work. There was a cockroach in the bathroom by the swimming pool.
6
Hannah
11 Jul 2024
·
Stayed 1 night
The room was ok. Noisy cause we were right by the pool. The pool was indoor and very cold and dirty. Air conditioner sounded like rain or wind was hitting the unit off and on, which it wasn’t.
The room was ok. Noisy cause we were right by the pool. The pool was indoor and very cold and dirty. Air conditioner sounded like rain or wind was hitting the unit off and on, which it wasn’t.
6
Kasey
9 Nov 2025
·
Stayed 2 nights
I would give the hotel a 2.5. The room need better cleaning, so the cleaning lady came and cleaned the drawers out. The fridge didnt work, the front desk had another one brought up and the inside was dirty, but I had lysol wipes and cleaned it. The couch had a large ripped on the left arm.The indoor pool was very cold, maybe the pool should be closed after summer unless they are going to heat it. I wanted to be walking distances to NMSU, so the location was great.
I would give the hotel a 2.5. The room need better cleaning, so the cleaning lady came and cleaned the drawers out. The fridge didnt work, the front desk had another one brought up and the inside was dirty, but I had lysol wipes and cleaned it. The couch had a large ripped on the left arm.The indoor pool was very cold, maybe the pool should be closed after summer unless they are going to heat it. I wanted to be walking distances to NMSU, so the location was great.
8
Barbara
2 Apr 2024
·
Stayed 2 nights
No pool access and treadmill was not working.
No pool access and treadmill was not working.
4
Maya
26 Mar 2024
·
Stayed 3 nights
The property looks nothing like the online photos. It’s run down and filthy. There was “caution” tape on the elevator floor, there was a washer and dryer, but the dryer was out of order, there was an elliptical and a treadmill in the “gym”, but the treadmill was out of order, my bathroom smelled sour and moldy, the towels all had hair on them, the bathtub dripped for three days, none of the ice machines worked and all had old calcium buildup on the outside, the lobby and first floor hall smelled like cigarette smoke, the “pantry” was sold out of bottles of water, never saw anyone cleaning, the indoor swimming pool is just off the lobby area so the floor was always wet and never mopped up, the door to my room looked like it had been kicked in at some point because the door frame/jam was terribly bent. There was a complimentary clear glass container of water for guests to drink upon check in and it remained at the same level for three days which tells me it contained stagnant water that is more than likely never replaced. It is a dirty, filthy, disgusting property with clearly no management. Extremely overpriced given the condition of the property, not a great location, and never had staff available at the front desk and if they were available, there was always someone “in training”.
The property looks nothing like the online photos. It’s run down and filthy. There was “caution” tape on the elevator floor, there was a washer and dryer, but the dryer was out of order, there was an elliptical and a treadmill in the “gym”, but the treadmill was out of order, my bathroom smelled sour and moldy, the towels all had hair on them, the bathtub dripped for three days, none of the ice machines worked and all had old calcium buildup on the outside, the lobby and first floor hall smelled like cigarette smoke, the “pantry” was sold out of bottles of water, never saw anyone cleaning, the indoor swimming pool is just off the lobby area so the floor was always wet and never mopped up, the door to my room looked like it had been kicked in at some point because the door frame/jam was terribly bent. There was a complimentary clear glass container of water for guests to drink upon check in and it remained at the same level for three days which tells me it contained stagnant water that is more than likely never replaced. It is a dirty, filthy, disgusting property with clearly no management. Extremely overpriced given the condition of the property, not a great location, and never had staff available at the front desk and if they were available, there was always someone “in training”.
2
Wendy
11 Nov 2024
·
Sink stopped up. After they fixed it left the bathroom dirty and didn’t clean it afterwards. TV didn’t work with all the channels. Phone in the room didn’t work so had to walk back and forth to the front counter to explain the issues was. Could tell there were previous leaks in the bathroom. Ice machines were disgusting. Indoor pool wasn’t heated and was terribly cold.
Sink stopped up. After they fixed it left the bathroom dirty and didn’t clean it afterwards. TV didn’t work with all the channels. Phone in the room didn’t work so had to walk back and forth to the front counter to explain the issues was. Could tell there were previous leaks in the bathroom. Ice machines were disgusting. Indoor pool wasn’t heated and was terribly cold.
4
Michael
10 Jul 2024
·
Stayed 2 nights
We found Comfort Suites University Las Cruces quite disappointing. Here's why: the toilet seat in our bathroom was loose and about the fall off. I asked the front desk to fix it, but I was ignored, so I fixed it myself. The freezer door on our room fridge was broken off. We had a total of one large towel in our bathroom when we arrived. The switch for the bathroom warming light was broken, so the light was unusable. The electric outlet to the right of the television didn't work. The breakfast was awful—both days. The carpet in the elevator was disgusting. Replace it! Our floor hallway carpet needed to be vacuumed. The swimming pool water was so cloudy that we didn't dare go swimming. Do I need to go on? I feel we deserve a refund or at least a discount.
We found Comfort Suites University Las Cruces quite disappointing. Here's why: the toilet seat in our bathroom was loose and about the fall off. I asked the front desk to fix it, but I was ignored, so I fixed it myself. The freezer door on our room fridge was broken off. We had a total of one large towel in our bathroom when we arrived. The switch for the bathroom warming light was broken, so the light was unusable. The electric outlet to the right of the television didn't work. The breakfast was awful—both days. The carpet in the elevator was disgusting. Replace it! Our floor hallway carpet needed to be vacuumed. The swimming pool water was so cloudy that we didn't dare go swimming. Do I need to go on? I feel we deserve a refund or at least a discount.
2
Danielle
24 Mar 2025
·
Stayed 2 nights
We recently stayed at this hotel, this past weekend. I have a few complaints, which is rare for my family & I since we seem pretty easy to please. Previous to booking with this hotel, I booked with a different hotel but after viewing all that way promised through Comfort Suites, I decided it would be a better fit for my family. It ended up being the complete opposite. The pool was ice, ice cold, which was the main reason we chose to stay here with our kids. Never were we informed the heating element needed to be replaced. Staying at this hotel, which cost us $190.00 more for the entire weekend than the previous hotel we chose, was a total waste of money. There was no coffee at breakfast, which we were informed "it needed to be ordered". Horrible weekend, and would like partial refund for the troubles. We will never be staying at a Comfort Inn or Suites again.
We recently stayed at this hotel, this past weekend. I have a few complaints, which is rare for my family & I since we seem pretty easy to please. Previous to booking with this hotel, I booked with a different hotel but after viewing all that way promised through Comfort Suites, I decided it would be a better fit for my family. It ended up being the complete opposite. The pool was ice, ice cold, which was the main reason we chose to stay here with our kids. Never were we informed the heating element needed to be replaced. Staying at this hotel, which cost us $190.00 more for the entire weekend than the previous hotel we chose, was a total waste of money. There was no coffee at breakfast, which we were informed "it needed to be ordered". Horrible weekend, and would like partial refund for the troubles. We will never be staying at a Comfort Inn or Suites again.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed, with several guests praising clean rooms while others report dirty bathrooms, odors, and pests such as cockroaches, plus occasional bed bug allegations. Housekeeping thoroughness appears inconsistent across stays.
Related guest reviews
4
Nancy
15 Sept 2025
·
Stayed 2 nights
Me and my family stayed in one of the rooms. Pee stain on the toilet, a roach crawled into the sink, there was no shampoo and when we told one of the people working there all of that she just told us to have a good night.
Me and my family stayed in one of the rooms. Pee stain on the toilet, a roach crawled into the sink, there was no shampoo and when we told one of the people working there all of that she just told us to have a good night.
2
Jordan
2 Aug 2025
·
Stayed 1 night
Bathroom wasn't cleaned prior to checking in. Hair in the shower. Drain plug was broken. Trash in the trashcan. And a missing lightbulb. Ice machine was broken. One of the comforters was sticky. All in all a disgusting experience.
Bathroom wasn't cleaned prior to checking in. Hair in the shower. Drain plug was broken. Trash in the trashcan. And a missing lightbulb. Ice machine was broken. One of the comforters was sticky. All in all a disgusting experience.
2
Arturo
12 Dec 2025
·
Stayed 1 night
Our room was infested with cockaroaches. They moved us to a different room where the air condition, TV and shower didn’t work.
Our room was infested with cockaroaches. They moved us to a different room where the air condition, TV and shower didn’t work.
2
Elva
9 Oct 2024
·
Stayed 1 night
The property was so dirty we found 3 cockroaches. And it was so dirty
The property was so dirty we found 3 cockroaches. And it was so dirty
2
Michael
20 Jul 2024
·
Stayed 4 nights
This was the most filthy hotel that we experienced. Hotel room had blood on sheets, hair all over the place, someone’s pants were left in the closet. We were offered another room however, that room was just as filthy. We didn’t stay 1 night of our 4 night reservation. We asked for a refund the associate at the front desk said he would write a note for the manager who can only process refunds. This was booked through Expedia which after multiple calls by them and us no luck reaching the manager. At this point it feels like she is ignoring us. Would not recommend, DONT BOOK HERE
This was the most filthy hotel that we experienced. Hotel room had blood on sheets, hair all over the place, someone’s pants were left in the closet. We were offered another room however, that room was just as filthy. We didn’t stay 1 night of our 4 night reservation. We asked for a refund the associate at the front desk said he would write a note for the manager who can only process refunds. This was booked through Expedia which after multiple calls by them and us no luck reaching the manager. At this point it feels like she is ignoring us. Would not recommend, DONT BOOK HERE
2
Arturo
12 Dec 2025
·
Stayed 1 night
The shower sprayed water everywhere and it flooded the room within minutes. The room was filthy.
The shower sprayed water everywhere and it flooded the room within minutes. The room was filthy.
2
Holly
18 May 2025
·
Stayed 1 night
This establishment is an older building. The pictures may look nice but in person it is run down. We were in town for a concert. We stayed in room 222. The room was spacious and we gave it the benefit of the doubt. The table wasn’t balance and had a folded up cardboard under one of the legs. There were handprints from the former tentante on the head bored still. Yuck! Then, we ordered pizza and saw a roach run across the table. Still, we thought maybe it was a moth. But then we were asleep I woke up to check on my child and saw a roach running across ours bed by my child! Find another place to stay. This hotel is disgusting.
This establishment is an older building. The pictures may look nice but in person it is run down. We were in town for a concert. We stayed in room 222. The room was spacious and we gave it the benefit of the doubt. The table wasn’t balance and had a folded up cardboard under one of the legs. There were handprints from the former tentante on the head bored still. Yuck! Then, we ordered pizza and saw a roach run across the table. Still, we thought maybe it was a moth. But then we were asleep I woke up to check on my child and saw a roach running across ours bed by my child! Find another place to stay. This hotel is disgusting.
6
Darryl
9 Aug 2025
·
Stayed 3 nights
Housekeeping could do better. The room had an odor; (towel) stuck under bath counter; bottom refrigerator shelf oozed white stuff and insect crawling up the wall.
Housekeeping could do better. The room had an odor; (towel) stuck under bath counter; bottom refrigerator shelf oozed white stuff and insect crawling up the wall.
2
Jonathan
30 May 2025
·
Stayed 1 night
After spending one night my wife and I started itching while driving home . Once we arrived home my wife had small bite marks. Pretty sure this place had bed bugs. I trusted hotels.com recommendation of this hotel.
After spending one night my wife and I started itching while driving home . Once we arrived home my wife had small bite marks. Pretty sure this place had bed bugs. I trusted hotels.com recommendation of this hotel.
2
Luis
24 Feb 2025
·
Stayed 2 nights
This property is very outdated, everything in the room is falling apart. They do have cockroaches, the bedsheets are dirty, the rooms look like they aren’t properly cleaned. Visible dirt and grime everywhere. The walls are very thin, you could hear everything from above and next door.
This property is very outdated, everything in the room is falling apart. They do have cockroaches, the bedsheets are dirty, the rooms look like they aren’t properly cleaned. Visible dirt and grime everywhere. The walls are very thin, you could hear everything from above and next door.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and show maintenance issues (AC not cooling, poor lighting, drains/outlets/USBs and TVs not working), but beds are often comfortable and some rooms are quiet or spacious.
Related guest reviews
8
Donald
25 Jul 2024
·
Stayed 1 night
USB ports didn’t work on nightstand
USB ports didn’t work on nightstand
6
Kathy
18 Aug 2024
·
Stayed 2 nights
Service was fine; price good; difficulty connecting to WiFi and then had to reconnect every day
Service was fine; price good; difficulty connecting to WiFi and then had to reconnect every day
8
Christopher
23 Feb 2025
·
Stayed 3 nights
Staff was great, hotel was quiet, and breakfast was good. Will stay again.
Staff was great, hotel was quiet, and breakfast was good. Will stay again.
6
LISA
10 Mar 2024
·
Stayed 2 nights
Our door wouldn't lock and it was like that the whole time we were there even though we reported it. We also didn't receive housekeeping. Cups were always out in the places they offered drinks. They seem a little understaffed. That said, it was decent in all the other ways. Kids enjoyed the pool. The room smelled nice when we checked in. Beds/pillows were comfortable.
Our door wouldn't lock and it was like that the whole time we were there even though we reported it. We also didn't receive housekeeping. Cups were always out in the places they offered drinks. They seem a little understaffed. That said, it was decent in all the other ways. Kids enjoyed the pool. The room smelled nice when we checked in. Beds/pillows were comfortable.
6
Rhonda
21 Sept 2025
·
Stayed 1 night
Check in was easy and fast. Friendly staff. Area was perfect for a band event at the university-two minute drive. Breakfast was pretty basic hotel buffet food but prepared well. Dining area was clean and well stocked. Room was dated but clean. Beds were comfy. TV was ancient. Made us appreciate our HDTV at home. My only complaint would be the lack of lighting in the room. No bulbs in the living area lamp. Only other lamp didn’t work. Only lights were the side table ones. Similar issue in the bathroom. Vanity light was very dim. There was a bright heat lamp that we had to keep on to get ready. Toasty! I also appreciated a call from the hotel to let me know we’d left an iPad in the room. We were still in town and able to pick it up. Hotels don’t usually make an effort to return left-behind items so that was pretty nice! I’d stay there again - unless there was something on tv we planned on watching. WNBA finals were on and it was disappointing that we weren’t able to watch the game on TV and had to watch it on our ipad.
Check in was easy and fast. Friendly staff. Area was perfect for a band event at the university-two minute drive. Breakfast was pretty basic hotel buffet food but prepared well. Dining area was clean and well stocked. Room was dated but clean. Beds were comfy. TV was ancient. Made us appreciate our HDTV at home. My only complaint would be the lack of lighting in the room. No bulbs in the living area lamp. Only other lamp didn’t work. Only lights were the side table ones. Similar issue in the bathroom. Vanity light was very dim. There was a bright heat lamp that we had to keep on to get ready. Toasty! I also appreciated a call from the hotel to let me know we’d left an iPad in the room. We were still in town and able to pick it up. Hotels don’t usually make an effort to return left-behind items so that was pretty nice! I’d stay there again - unless there was something on tv we planned on watching. WNBA finals were on and it was disappointing that we weren’t able to watch the game on TV and had to watch it on our ipad.
8
jo
24 Mar 2024
·
Stayed 1 night
Friendly staff, good breakfast. My only complaint was the air. The fan would not stay on & the temperature would not go down as cool as preferred.
Friendly staff, good breakfast. My only complaint was the air. The fan would not stay on & the temperature would not go down as cool as preferred.
8
Jill
26 Mar 2024
·
Stayed 1 night
Don't be confused by the fact that there are 3 Comfort Suites hotels in the area! This one was fine, if a little worn. I thought it was nice and clean, and the fridge, microwave and coffee pot worked. Great shower pressure. But there was no full-length mirror and the place was a bit worn down. The front desk clerk as welcoming, though & breakfast was good.
Don't be confused by the fact that there are 3 Comfort Suites hotels in the area! This one was fine, if a little worn. I thought it was nice and clean, and the fridge, microwave and coffee pot worked. Great shower pressure. But there was no full-length mirror and the place was a bit worn down. The front desk clerk as welcoming, though & breakfast was good.
6
Jeanna
17 Mar 2024
·
Stayed 2 nights
Very old hotel. I guess it’s okay for a quick stay but not for a family with young children. The AC didn’t work majority of the time and the elevator is kind of scary.
Very old hotel. I guess it’s okay for a quick stay but not for a family with young children. The AC didn’t work majority of the time and the elevator is kind of scary.
10
John
20 Feb 2024
·
Stayed 1 night
Overall nice property but our room had malfunction with air conditioner. Would not cool. One outlet connected to refridgerator was dead.
Overall nice property but our room had malfunction with air conditioner. Would not cool. One outlet connected to refridgerator was dead.
10
Karen
23 Dec 2024
·
Stayed 1 night
Front desk was friendly and helpful. Some of the USB ports didn’t work in the room. But enough worked.
Front desk was friendly and helpful. Some of the USB ports didn’t work in the room. But enough worked.
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AI-generated summary based on recent guest reviews
Service
Service is frequently friendly and accommodating with easy check in and helpful follow up, but there are recurring complaints of rude or inattentive front desk interactions, understaffing, and delays or confusion at check in/out.
Related guest reviews
6
Margaret
11 Jul 2023
·
Stayed 2 nights
Property called to switch rooms at last minute, then at check in rooms were not cleaned or ready and pool was closed for maintenance. Left a day early and was charged an early departure fee along with full room rate.
Property called to switch rooms at last minute, then at check in rooms were not cleaned or ready and pool was closed for maintenance. Left a day early and was charged an early departure fee along with full room rate.
10
Selina
9 Nov 2025
·
Stayed 1 night
Clean room and very helpful staff
Clean room and very helpful staff
10
Richard
19 Feb 2024
·
Stayed 1 night
Very friendly and professional front desk person.
Very friendly and professional front desk person.
2
Christina
1 Oct 2023
·
Stayed 2 nights
Front staff person extremely rude.
Front staff person extremely rude.
2
Caitlin
11 Mar 2024
·
Stayed 1 night
When we arrived at 4:00pm (check in at 3:00pm) we were informed the rooms were ready but they were not able to get us on the same floor. We walked to our room and discover the door wide open, linens off the beds, and clearly not ready to stay. When we spoke to the front desk person, he informed us the hotel was completely booked and no rooms were available (overheard him telling other customers the same thing later) and we would have to come back in 1.5 hours. With 7 children in tow, this was not an option. We asked to speak to a manager, and he stated there was no manager on duty. When asked for a refund, he stated the payment wouldn’t be processed for 2-3 days but would be happy to email a confirmation of the refund. After waiting nearly 20 minutes for said email, a manager miraculously appeared and informed him over half the rooms on the second floor were available and there was no need to refund. We ended up staying, but wish we had just taken the refund. The tile in the elevator was broken and haphazardly taped, causing us to trip nearly every time upon entering.
When we arrived at 4:00pm (check in at 3:00pm) we were informed the rooms were ready but they were not able to get us on the same floor. We walked to our room and discover the door wide open, linens off the beds, and clearly not ready to stay. When we spoke to the front desk person, he informed us the hotel was completely booked and no rooms were available (overheard him telling other customers the same thing later) and we would have to come back in 1.5 hours. With 7 children in tow, this was not an option. We asked to speak to a manager, and he stated there was no manager on duty. When asked for a refund, he stated the payment wouldn’t be processed for 2-3 days but would be happy to email a confirmation of the refund. After waiting nearly 20 minutes for said email, a manager miraculously appeared and informed him over half the rooms on the second floor were available and there was no need to refund. We ended up staying, but wish we had just taken the refund. The tile in the elevator was broken and haphazardly taped, causing us to trip nearly every time upon entering.
6
Phillippa
17 Jan 2023
·
Stayed 1 night
The young man that was at the front desk was very rude, he was texting on his ohone the whole time i was being checked in and he did not even greet me nor did he tell me where my room was locates, what time pool open or Closed, what the time frame was for breakfast, ran my card through the machine asked why he was running my car (didnt have no eye contact just said for damage charges), gave me a folded paper and didnt even mention what room number we were in, just very poor customer service!. Room had broken door with 3 nails sticking out and I had a 4yr, 1yr old and a 4 month old, cabinet door was already hanging with one hinge, the room door that conjoined the room next door did not LOCK put a chair in front of the door, one bed had no comforter, phone did not work, and there were crumbs left from previous stay. Dusty countertops . . . Was Very disappointed in the cleanliness especially because it was a suite . . .
The young man that was at the front desk was very rude, he was texting on his ohone the whole time i was being checked in and he did not even greet me nor did he tell me where my room was locates, what time pool open or Closed, what the time frame was for breakfast, ran my card through the machine asked why he was running my car (didnt have no eye contact just said for damage charges), gave me a folded paper and didnt even mention what room number we were in, just very poor customer service!. Room had broken door with 3 nails sticking out and I had a 4yr, 1yr old and a 4 month old, cabinet door was already hanging with one hinge, the room door that conjoined the room next door did not LOCK put a chair in front of the door, one bed had no comforter, phone did not work, and there were crumbs left from previous stay. Dusty countertops . . . Was Very disappointed in the cleanliness especially because it was a suite . . .
4
Christina
19 Mar 2025
·
Stayed 1 night
Best part was the staff. They were short handed but friendly and helpful. Everything was broken down - exercise equipment, ice machine, waffle dispenser. Elevator floor dirty. First room was very dirty with peeling paint and water damage in the bathroom. Second bathroom had hair left in the shower.
Best part was the staff. They were short handed but friendly and helpful. Everything was broken down - exercise equipment, ice machine, waffle dispenser. Elevator floor dirty. First room was very dirty with peeling paint and water damage in the bathroom. Second bathroom had hair left in the shower.
10
Gayge
31 Jul 2025
·
Stayed 1 night
Unlike clovis new mexico this staff while checking out was amazing got my paper recipes for work and where very kind and friendly. Recommend 100%
Unlike clovis new mexico this staff while checking out was amazing got my paper recipes for work and where very kind and friendly. Recommend 100%
6
Fernando
17 Jan 2025
·
Stayed 1 night
Front desk said i have no reservation ,until i showed her the confirmation email, it was embarrassing
Front desk said i have no reservation ,until i showed her the confirmation email, it was embarrassing
10
Angie
27 Oct 2025
·
Stayed 1 night
We booked a quick weekend getaway to attend a wedding. The day we arrived, it was raining, and the front desk allowed us to check in early with no issues. The rooms were clean, the location was perfect for the venue, and the staff were extremely friendly and accommodating.
We booked a quick weekend getaway to attend a wedding. The day we arrived, it was raining, and the front desk allowed us to check in early with no issues. The rooms were clean, the location was perfect for the venue, and the staff were extremely friendly and accommodating.
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AI-generated summary based on recent guest reviews
Location
Very convenient for NMSU and Pan Am Center events, with easy access to I-10. A few guests raised concerns about the surrounding area and vehicle break ins.
Related guest reviews
10
Melissa
23 Mar 2024
·
Stayed 1 night
Great place if you are going to anything at the college. Easy to walk.
Great place if you are going to anything at the college. Easy to walk.
10
Michael
11 Dec 2023
·
Stayed 2 nights
Very convenient location and felt safe!
Very convenient location and felt safe!
8
Fernandina Heyra Tapia
29 Sept 2025
·
Stayed 1 night
Clean and comfortable rooms, accessible to the 1-10. Staff friendly
Clean and comfortable rooms, accessible to the 1-10. Staff friendly
10
Valesita
11 Nov 2024
·
Stayed 1 night
Quiet and location was perfect. Easy access to the interstate.
Quiet and location was perfect. Easy access to the interstate.
10
Karen
22 Mar 2024
·
Stayed 1 night
o a concert or other event at the Pan Am Center. Easy walk and no parking hassle.
o a concert or other event at the Pan Am Center. Easy walk and no parking hassle.
4
Nasos
30 Mar 2025
·
Stayed 3 nights
Dirty, ran down, without most of the amenities advertised. Location is not bad, but quite a few beggars camping by the side street.
Dirty, ran down, without most of the amenities advertised. Location is not bad, but quite a few beggars camping by the side street.
6
Kasey
9 Nov 2025
·
Stayed 2 nights
I would give the hotel a 2.5. The room need better cleaning, so the cleaning lady came and cleaned the drawers out. The fridge didnt work, the front desk had another one brought up and the inside was dirty, but I had lysol wipes and cleaned it. The couch had a large ripped on the left arm.The indoor pool was very cold, maybe the pool should be closed after summer unless they are going to heat it. I wanted to be walking distances to NMSU, so the location was great.
I would give the hotel a 2.5. The room need better cleaning, so the cleaning lady came and cleaned the drawers out. The fridge didnt work, the front desk had another one brought up and the inside was dirty, but I had lysol wipes and cleaned it. The couch had a large ripped on the left arm.The indoor pool was very cold, maybe the pool should be closed after summer unless they are going to heat it. I wanted to be walking distances to NMSU, so the location was great.
10
Karen
3 Oct 2024
·
Stayed 1 night
Close to NMSU
Close to NMSU
6
Jacob
28 Jun 2025
·
Stayed 2 nights
The room was good and the hotel was nice. But the bad part was when the first morning walking out someone mentioned there car was broke into outside the hotel. Than the next the car parked next to us had the rear window broken and our vehicle now has a huge dent in the back hatch as well. I do realize the hotel can’t control random people but this place may not be the safest for your vehicle. I will have a hard time staying here again especially now I have to pay an insurance deductible. Better luck to future patrons.
The room was good and the hotel was nice. But the bad part was when the first morning walking out someone mentioned there car was broke into outside the hotel. Than the next the car parked next to us had the rear window broken and our vehicle now has a huge dent in the back hatch as well. I do realize the hotel can’t control random people but this place may not be the safest for your vehicle. I will have a hard time staying here again especially now I have to pay an insurance deductible. Better luck to future patrons.
10
Nancy
14 Jul 2024
·
Stayed 1 night
Convenient location to university, freeway, shopping and restaurants.
Convenient location to university, freeway, shopping and restaurants.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: many enjoyed a hot selection (sometimes including tamales), while others found items not replenished, limited, or missing (even coffee), and dining areas occasionally unkept.
Related guest reviews
8
Danielle
9 Sept 2025
·
Stayed 1 night
Breakfast was terrible. 1/2 of the staff was kind. The other half was grumpy.
Breakfast was terrible. 1/2 of the staff was kind. The other half was grumpy.
10
Sharon
6 Jul 2023
·
Stayed 1 night
Fabulous hotel. The rooms were large and spacious and very comfortable. The breakfast was amazing. Eggs, sausage, tamales, two different kinds of waffles and everything you could possibly want to feed you and your guests. The staff was exceedingly helpful and friendly. This will be my go-to hotel every time we're in town
Fabulous hotel. The rooms were large and spacious and very comfortable. The breakfast was amazing. Eggs, sausage, tamales, two different kinds of waffles and everything you could possibly want to feed you and your guests. The staff was exceedingly helpful and friendly. This will be my go-to hotel every time we're in town
10
Hortensia
3 Aug 2025
·
Stayed 1 night
Very comfortable and quiet. Great breakfast!
Very comfortable and quiet. Great breakfast!
8
Christopher
23 Feb 2025
·
Stayed 3 nights
Staff was great, hotel was quiet, and breakfast was good. Will stay again.
Staff was great, hotel was quiet, and breakfast was good. Will stay again.
8
Cassandra
15 Jun 2025
·
Stayed 3 nights
Breakfast was sparse. I went the first day about 830, which was close to the end but there was nothing available. And it looked like nothing had been refilled in a while. The second day it was so overpacked I couldn’t get anything either. I didn’t even try the third morning.
Breakfast was sparse. I went the first day about 830, which was close to the end but there was nothing available. And it looked like nothing had been refilled in a while. The second day it was so overpacked I couldn’t get anything either. I didn’t even try the third morning.
8
Frances
15 Mar 2025
·
Stayed 1 night
Everything was good up until breakfast. Ran out of waffle mix and coffee cups an hour or more before breakfast was over. Lady up front refused to add more. She said it would take 90 minutes to do waffle batter. Lots of guests were complaining amongst themselves.
Everything was good up until breakfast. Ran out of waffle mix and coffee cups an hour or more before breakfast was over. Lady up front refused to add more. She said it would take 90 minutes to do waffle batter. Lots of guests were complaining amongst themselves.
6
Mike
25 Mar 2024
·
Stayed 1 night
We stayed at this hotel to go to a concert at the pan American center the hotel was very close to the arena that was great. There breakfast is till 9:00 am we got there like 8:40 am everything was gone we told the guy at the front desk he said his breakfast person didn't show up but at 8:55 2 ladies came in the breakfast area to clean up. There was a few other guests that showed up at the same time I felt they could have brought out food but instead they were more interested in shutting it down and cleaning up
We stayed at this hotel to go to a concert at the pan American center the hotel was very close to the arena that was great. There breakfast is till 9:00 am we got there like 8:40 am everything was gone we told the guy at the front desk he said his breakfast person didn't show up but at 8:55 2 ladies came in the breakfast area to clean up. There was a few other guests that showed up at the same time I felt they could have brought out food but instead they were more interested in shutting it down and cleaning up
10
Mario
22 Dec 2024
·
Stayed 3 nights
The cook did a fabulous job with breakfast
The cook did a fabulous job with breakfast
10
Andrew
17 May 2023
·
Stayed 1 night
The room was clean and pretty nice. The size was right for our family (6 people). The breakfast was great, including hot options like tamales, eggs, sausage, and waffles. Overall I would say this was a nice place at a good price.
The room was clean and pretty nice. The size was right for our family (6 people). The breakfast was great, including hot options like tamales, eggs, sausage, and waffles. Overall I would say this was a nice place at a good price.
2
Danielle
24 Mar 2025
·
Stayed 2 nights
We recently stayed at this hotel, this past weekend. I have a few complaints, which is rare for my family & I since we seem pretty easy to please. Previous to booking with this hotel, I booked with a different hotel but after viewing all that way promised through Comfort Suites, I decided it would be a better fit for my family. It ended up being the complete opposite. The pool was ice, ice cold, which was the main reason we chose to stay here with our kids. Never were we informed the heating element needed to be replaced. Staying at this hotel, which cost us $190.00 more for the entire weekend than the previous hotel we chose, was a total waste of money. There was no coffee at breakfast, which we were informed "it needed to be ordered". Horrible weekend, and would like partial refund for the troubles. We will never be staying at a Comfort Inn or Suites again.
We recently stayed at this hotel, this past weekend. I have a few complaints, which is rare for my family & I since we seem pretty easy to please. Previous to booking with this hotel, I booked with a different hotel but after viewing all that way promised through Comfort Suites, I decided it would be a better fit for my family. It ended up being the complete opposite. The pool was ice, ice cold, which was the main reason we chose to stay here with our kids. Never were we informed the heating element needed to be replaced. Staying at this hotel, which cost us $190.00 more for the entire weekend than the previous hotel we chose, was a total waste of money. There was no coffee at breakfast, which we were informed "it needed to be ordered". Horrible weekend, and would like partial refund for the troubles. We will never be staying at a Comfort Inn or Suites again.
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AI-generated summary based on recent guest reviews
6
Lisa
3 weeks ago
·
Stayed 1 night
Everything was okay but the AC did not seem to work correctly. It was blasting and freezing when I arrived, so I turned up the temperature, which worked. But whenI tried to lower the temperature later, it never cooled down during the night, despite it being set to high. The front desk attendant said the next morning that the AC has had problems. The breakfast was also not exactly appetizing. But the bed was comfortable and everything was clean.
Everything was okay but the AC did not seem to work correctly. It was blasting and freezing when I arrived, so I turned up the temperature, which worked. But whenI tried to lower the temperature later, it never cooled down during the night, despite it being set to high. The front desk attendant said the next morning that the AC has had problems. The breakfast was also not exactly appetizing. But the bed was comfortable and everything was clean.
10
Beatriz
4 weeks ago
·
Stayed 2 nights
Only issued one key said they didn’t have more keys. Trash was found on floor in room. Kitchen machine for waffles kept getting stuck.
Only issued one key said they didn’t have more keys. Trash was found on floor in room. Kitchen machine for waffles kept getting stuck.
6
Corina
20 Sept 2026
·
Stayed 1 night
Everything was good after I got a remote control for the tv that actually worked.
Everything was good after I got a remote control for the tv that actually worked.
8
Teresa
17 Sept 2026
·
Stayed 1 night
It was comfortable and clean.
It was comfortable and clean.
4
Yolanda
25 Aug 2026
·
Stayed 3 nights
Our stay was ok. Front desk staff was great. Our room had a muggy odor. Carpets dirty and felt sticky, left shoes/socks on at all times. Bedding was old, could tell. Even with AC room felt humid. We had a weird encounter where someone possibly entered our room while we weren’t there and left a note with a drawing. We never heard back from the manager. Luckily we left that evening but it was uncomfortable knowing someone who wasn’t housekeeping entered our room. Would probably not stay here again.
Our stay was ok. Front desk staff was great. Our room had a muggy odor. Carpets dirty and felt sticky, left shoes/socks on at all times. Bedding was old, could tell. Even with AC room felt humid. We had a weird encounter where someone possibly entered our room while we weren’t there and left a note with a drawing. We never heard back from the manager. Luckily we left that evening but it was uncomfortable knowing someone who wasn’t housekeeping entered our room. Would probably not stay here again.
Property policies
Check-in
Check-out
From 15:00 to 07:00
Before 11:00
FAQs about Comfort Suites University
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located next to New Mexico State University, just steps away, and is a 3-minute drive from Mesilla Valley Mall. Other nearby attractions include the New Mexico Farm and Ranch Heritage Museum (2.4 mi) and Fountain Theatre (3.6 mi).
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 9:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Up to 2 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: 80.62228239811706USD
- 2026-11-02: 80.55583445805358USD
- 2026-11-03: 87.59879644781493USD
- 2026-11-04: 90.58057960643005USD
- 2026-11-05: 88.57608378578186USD
- 2026-11-06: 139.3662653285675USD
- 2026-11-07: 138.36757834631348USD
- 2026-11-08: 80.55583445805358USD
- 2026-11-09: 83.61119593183899USD
- 2026-11-10: 81.72466224273681USD
- 2026-11-11: 88.59034453599548USD
- 2026-11-12: 88.59034453599548USD
- 2026-11-13: 98.54151136920166USD
- 2026-11-14: 98.54151136920166USD
- 2026-11-15: 80.55583445805358USD
- 2026-11-16: 80.62228239811706USD
- 2026-11-17: 80.62228239811706USD
- 2026-11-18: 80.62228239811706USD
- 2026-11-19: 84.60274402001953USD
- 2026-11-20: NO DATA
- 2026-11-21: 138.36757834631348USD
- 2026-11-22: 80.62228239811706USD
- 2026-11-23: 80.62228239811706USD
- 2026-11-24: 80.62228239811706USD
- 2026-11-25: 80.62228239811706USD
- 2026-11-26: 81.6138304862976USD
- 2026-11-27: 102.5219815100708USD
- 2026-11-28: 98.54865026327515USD
- 2026-11-29: 76.64181225724792USD
- 2026-11-30: 80.62228239811706USD
- 2026-12-01: 74.65158570578002USD
- 2026-12-02: 73.652898723526USD
- 2026-12-03: 73.652898723526USD
- 2026-12-04: 87.59879644781493USD
- 2026-12-05: 89.5819011431427USD
- 2026-12-06: 73.652898723526USD
- 2026-12-07: 75.64313379396057USD
- 2026-12-08: 75.64313379396057USD
- 2026-12-09: 79.63073430993653USD
- 2026-12-10: 90.59484887561035USD
- 2026-12-11: 163.47924309643554USD
- 2026-12-12: 134.38711672441102USD
- 2026-12-13: 73.652898723526USD
- 2026-12-14: 73.652898723526USD
- 2026-12-15: 75.64313379396057USD
- 2026-12-16: 75.67166381335448USD
- 2026-12-17: 75.64313379396057USD
- 2026-12-18: 91.5721276946106USD
- 2026-12-19: 98.54865026327515USD
- 2026-12-20: 73.652898723526USD
- 2026-12-21: 79.63073430993653USD
- 2026-12-22: 75.64313379396057USD
- 2026-12-23: 73.6386294543457USD
- 2026-12-24: 70.67111556491089USD
- 2026-12-25: 87.58452717863464USD
- 2026-12-26: 99.54019835145569USD
- 2026-12-27: 78.63917770278931USD
- 2026-12-28: 73.652898723526USD
- 2026-12-29: 75.63599489988708USD
- 2026-12-30: 76.73962703260803USD
- 2026-12-31: 74.74561805993652USD
- 2027-01-01: 87.59166607270812USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 150.00 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9:00 AM to 10:00 PM.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Housekeeping
Services
Business centre
Dry cleaning
Housekeeping
Safe-deposit box
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking Onsite
Activities
Swimming pool
Golf course (nearby)
Pool indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)
General
Non-smoking rooms
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi