Americas Best Value Inn - East Syracuse

Rooms weren't done had to huckup my own cable and TV. The outside door didn't lock The hallway carpet was a trip hazard and dirty. No microwave or refrigerator in the room. The microwave in the lobby was old and rusty I would not recommend this place to bring stray animals to

The motel is undergoing renovations so it's not in good shape, but otherwise it was clean, peaceful and fine. The amenities are almost non-existent but it is a discount motel.

you get what you pay for. The facility is under renovation, and it is dirty in the hallway. poor sound insulation. I could hear noise everywhere.

Pretty disappointed in this property. It's half under construction, which wasn't a problem at all and maybe they are working to address issues with the new rooms. Beds were uncomfortable and not very clean. Our "comforter" was thin, brittle and had a large burn mark in it. The AC was powerful, but the room was cramped so that helped it's cause. Old television in an odd place, not what we are there for but definitely not a great feature. We did like the very large mirror behind the bed for a positive, and the bathroom was at least stocked. Check in took a long time, the guy at the desk was not the nicest person to deal with and they will charge you a fee that for us was more than the room as a deposit. Could not get a clear answer on when that would be lifted. Entering and exiting the property was an unfortunate task. None of the doors lining the sides of the buildings open from the outside so we had to park near our room, have someone run around the front and then prop the door open the let the other in. Ultimately I would not recommend staying here if you can at all avoid it. I think this hotel finally has me seeing the worth of spending a little more on a room.

Inexpensive. Conveniently located near I90. Needs a renovation

The property is under renovation….. The room is old and the cushion floor in the bathroom was rolled up. The smell like cigarettes was awful.. Not recommend to anyone

Rooms were damaged. No refrigerators or microwaves. Lumpy, hard mattress. Furniture and furnishings were stained. Curtains not hanging properly.

No continental breakfast or ice machine available. Wi-fi did not work. First floor window of room found unsecured. Cracked bathroom sink. No fridge or microwave in room. Reserved for 7 nights... had to leave early. I chose to sleep in my vehicle. Such loud disruptions in the middle of the night that continued for hours by a poorly supervised group of about 40, yes... 40, ten year olds football team one night and a different night where a group from Buffalo (what they screamed) were threatening to shoot each other. At no time did staff attempt to intervene or call authorities. Please keep in mind that the walls of this place are so thin, conversations can be fully heard in the hallways and adjoining rooms.

Air conditioning didnt work properly, no screens on windows, poor quality mattress, 1 flat pillow per side, old model television, no elevator, under remodeling... shall I go on

Well....interesting little place with a promising future. Presently remodeling. Very outdated and in need of lots of TLC, but you get what you pay for. Staff very nice and helpful to ensure issues were addressed. Shower was good. TV was good. Bed for old school spring mattress didn't give me a backache thank goodness. Not enough pillows and no blanket on beds; just the old school bed spread that no one uses. Resident living here but all pleasant. We had a good experience considering its old but great for overnight sleeping after a Metallica concert. 😀

The room was nasty with stained furniture. The air conditioning barely blew any air. The wash cloth had dead bugs stuck to it.

Unfortunately, this place was filthy dirty. Also, there was wiring hanging from the ceiling in the lobby and hallway, and there was an outlet in the bathroom that exposed the open space behind it. The towels were dirty, and the carpets were grimy. We had arrived around midnight after a very long ride, so we just never let our bare feet touch the floor. The woman behind the counter was polite, but could not give fresh towels even though the ones in the room were dirty. She was able to muster up one towel and no washcloths. This place was disgusting. It should be reviewed by the local health and safety departments.

Mold, urine, and cigarette smoke is the entire environment. Present in offensive stench and dripping textures, the sensory is only rivalled in strength by the fear I got touching the musty duvet.

I should have known that if get what you pay for. I’m not a clean freak, but that was unhealthy. I didn’t even sleep under the sheets. Used my own pillow and cover.

The most terrible stay I ever had. The room was supposed to be non smoking but the smoking stench was nearly unbearable, all the drawers in the cabinets were broken, the shelves and the wall in the closet were broken and there were no hangers at all. The curtains were damaged not providing complete insulation from outside. The ceilings in the hallway were broken and wires were hanging down. No coffee , no tea. Unsafe folded carpets you can easily trip on. For the price they charged ($159+ per night) you could expect at least decent interior. The room was not cleaned between 2 days of my stay and the towels were not changed. Beds were very uncomfortable. I would not recommend to stay ghrre in the hangersthe at all.

Filthy

Dirty, strange mirror across one wall, odd smell

It’s in poor condition, my TV didn’t work, they didn’t service the room & I was there 2 days, ice machine on 2nd floor only, it smelled like skunk stink in the lobby and for $125/night taxes was the worst hotel experience I’ve had in 20 years of travel. On a scale of 1-5, I give it a 1

The place was pretty dirty. I found a bed bug.

There was excessive mold in the room, the doors didn't lock properly, allowing anyone to come inside, there was a water bug in the tub and a fly in the bed area. The mattress had brownish stains on it. The rooms and hallways also smelled like cigarette smoke. The vending machine was overpriced and the front desk gentleman refused refunds if the machine took your money and didn't give you anything. The front desk guy also refused to give us towels, wash cloths, and fresh linen for our rooms.

The best i can say is that it was clean. Noise was low. Eoom was incredibly small and tight. Desk chair had the back broken off of it. The bed was horrible. The blanket was thicker than the pillows. When i asked for extra pillows for two of us i was brought one that was obviously a cleap pillow that had been washed so many times that it was a bunch of lumps. (Ps. They have 2 brand new cheapies from walmart now.) Pretty sure it seconds as a halfway house because the lurkers made us incredibly uncomfortable. Outside lighting was non-existent which made it less than comfortable going in at night with the lurkers hanging about. One washcloth for a booking that listed 2 guests. No hand towel. Bathroom heat lamp (circa 1974) did not work.

Room was clean but basic. No chair, just bed and tv. Bathroom was clean.

You get what you pay for. Very small room, humidity damage in bathroom, ratty, torn carpet, 20" *tube* TV (!) mounted high on wall. Only two pillows on bed, very thin, I think the ones Ikea sells for $4. The fitted sheet on the bed didn't cover the entire mattress, just the first two inches (but held tight overnight!). There was one thin blanket, which was enough for May. Room had an ice bucket but no glasses. No clock. No kleenex in bathroom. Toilet water was murky. There was what I guess can be used as a second bed, a single-size foam slab under the window, like a windowsill. It was stained. You know how some hotels have two-piece hangers that fit into each other and one piece won't come off the rail? So that you don't take the hangers home? They had those. But they were *plastic*, like the ones you get at dollar tree. I'd never seen anti-theft plastic hangers before. But: the bed was amazingly comfortable and I got a good night's sleep. Go figure. And cleanliness was OK, no obvious ickiness. An OK place to crash on a road trip but I wouldn't want to spend much time in this place awake.

The room was clean and the front desk staff was very friendly and professional. My main issues with the room were lack of WIFI (they are apparently in the middle of doing an upgrade), the TV also had issues with buffering instead of playing uninterrupted, and the lack of a coffee maker in the room. I did not realize there was no coffee maker until I was already checked in. I like to have coffee while I am waking up (before the time that they served coffee in the "breakfast room".)

It's certainly a value, I'm not so sure it's best, but it was fairly cheap, at least when I booked during Eclipse season. So I got what I paid for. The hotel really needs to be gut renovated. The carpets in the common area were pretty dingy and worn out, and the place looks generally worn down. Seems like there was only one staircase to get to most of the 2nd story rooms, which felt unsafe to me, I don't think I would want to be there if it caught fire. But the room was clean, the bed was okay, but I would have liked some bigger pillows. The TV wasn't working. I was only staying one night otherwise some of things might have bothered me more.

Felt the springs in the bed only 1 pillow on the bed the toilet made whistling noises all night the tv only got the news channel

About what I expected. You get what you pay for, as the saying goes, and this hotel fits that description. I was looking for a cheap hotel for a quick overnight stay and chose Americas Best Value Inn ES after reading the reviews. Have no idea how people could leave a 10/10 review for this place, but there were a few. More like a 5/10 in my opinion, but OK for the $61 price I paid. Just looking for a comfortable bed and a hot shower, and I got both. No fridge or microwave in room 140, entire room in much need of repair/renovation, carpet worn and dirty, missing electrical outlet cover plates, no hangers, but sheets and towels appeared clean. Upon arrival, desk clerk informed me there would be a $200 security deposit refundable upon departure, so be prepared. Also, from the second I walked in the door the entire facility reeked of weed and the smell eventually worked it’s way into my room. It was so bad that a guy I met in the hall commented that it was so bad that he thought he was at a concert. I responded “Yeah, Grateful Dead or Phish?” I got a good night’s sleep and a hot shower, but don’t expect what you would get from a $150/night hotel. Maybe Trump can make Americas Best Value great again!

No continental breakfast or ice machine available. Wi-fi did not work. First floor window of room found unsecured. Cracked bathroom sink. No fridge or microwave in room. Reserved for 7 nights... had to leave early. I chose to sleep in my vehicle. Such loud disruptions in the middle of the night that continued for hours by a poorly supervised group of about 40, yes... 40, ten year olds football team one night and a different night where a group from Buffalo (what they screamed) were threatening to shoot each other. At no time did staff attempt to intervene or call authorities. Please keep in mind that the walls of this place are so thin, conversations can be fully heard in the hallways and adjoining rooms.

No elevator, paper thin walls

Room was horrible, smelled terrible and the bed was nothing but springs. Was given horrible pillows and the one blanket was just as bad. The tv didn’t work at all and it took almost a hours for the staff to come and fix it. The only door you could get into was the main door so I had to walk all the way around the building to get to my room. Will NEVER stay here again.

Nice accommodation with a nice staff and good service

Good. Staff is very friendly

Where to begin…. Initially, I booked this hotel through your website and it stated that I coukd pay at the property. All good and great. Check in was at 2pm or later. It’s 2:30p on the day of our check-in and I get a phone call asking for a different credit card as he tried to bill my card before we even got to the property let alone check in. That’s not what pay-at-the-property means. That’s fist. So I call back and give him my new card info as he told me that he’d give away our room if I didn’t. Again, not kosher. We finally get there and get up to the room, this is where it god bad. The window seat was very old and stained and didn’t look very sanitary. No elevator and we are on the second floor. The bed was a literally rock and felt like we were sleeping directly on the box spring. The pillows were a joke. They were so flat you couldn’t even tell they were there. Not microwave. No mini fridge… Not even a crappy coffee maker. The bathroom door didn’t close without serious effort. The toilet seat felt like you were on a roller coaster ride the way it slid INCHES back and forth. Had to hold onto the sink so I wouldn’t fall off. The neighbors either next to us were doing whatever they were doing in the bathroom and it sounded like a Niagara Falls every time the water was turned on. Over. And over. And over. The shower curtain was nice but not installed correctly so one side fell open so the whole world could see you and the cold air could come in. The vending machine prices.

Great staff

The staff are very helpful and eager to assist you in any situation.

Pretty disappointed in this property. It's half under construction, which wasn't a problem at all and maybe they are working to address issues with the new rooms. Beds were uncomfortable and not very clean. Our "comforter" was thin, brittle and had a large burn mark in it. The AC was powerful, but the room was cramped so that helped it's cause. Old television in an odd place, not what we are there for but definitely not a great feature. We did like the very large mirror behind the bed for a positive, and the bathroom was at least stocked. Check in took a long time, the guy at the desk was not the nicest person to deal with and they will charge you a fee that for us was more than the room as a deposit. Could not get a clear answer on when that would be lifted. Entering and exiting the property was an unfortunate task. None of the doors lining the sides of the buildings open from the outside so we had to park near our room, have someone run around the front and then prop the door open the let the other in. Ultimately I would not recommend staying here if you can at all avoid it. I think this hotel finally has me seeing the worth of spending a little more on a room.

Thank u for fast & friendly service at check in/out.

We arrived there, my mom, my service dog and I. I have a licensed service dog, but when my mom came back from check in, she gave me my card and we got inside. The guy at the entrance immediately yelled at us that we can't bring a big dog like that inside. She's a bernese, a very small one. So I say, no, it's a service dog. He says I have to change rooms. Ok, no problems! I get the room 245. I get inside. Everything seemed fine, except the very bad odour. It was hot in the room so I went to open the fan. Not only was it broken, it was so filthy I had to take a picture and I went downstairs to complain. No way was I staying in that room. On my way to complain, I stopped at my mom's room. Her room was clean, no bad smells, her fan was working properly. I was very insulted. I shouldn't have to deal with such bad quality just because I need a dog for my health?! She's a LICENSED SERVICE DOG. I can't believe it. So I complained and asked for another room. The guy gave me 244. A little cleaner, still smelled very bad, and the fan works. But the bathroom light DOESN'T TURN OFF?! I am disappointed and very angry. I will complain on every board I can. I am a disabled person and because of that, I get rooms so badly neglected I just can't even sleep there. This hotel shouldn't even be allowed to be an hotel.

It was a good experience. The manager was kind.

Nice staff and willing to help out if needed.

It’s practically in the middle of nowhere. But it’s affordable and convenient for a single day trip.

The best i can say is that it was clean. Noise was low. Eoom was incredibly small and tight. Desk chair had the back broken off of it. The bed was horrible. The blanket was thicker than the pillows. When i asked for extra pillows for two of us i was brought one that was obviously a cleap pillow that had been washed so many times that it was a bunch of lumps. (Ps. They have 2 brand new cheapies from walmart now.) Pretty sure it seconds as a halfway house because the lurkers made us incredibly uncomfortable. Outside lighting was non-existent which made it less than comfortable going in at night with the lurkers hanging about. One washcloth for a booking that listed 2 guests. No hand towel. Bathroom heat lamp (circa 1974) did not work.

I enjoy staying at this hotel for the sheer fact of affordability and convenience of the thruway so close.

Just needed a short stay to take an early flight. Very accommodating and convenient

24 hour check in, close to the airport.

Easy parking convenient location to express way

This property needs an awful lot of work. Doors slamming, people fighting in the hall. Did not feel safe at all. No sleep after a 6 hour drive. You get what you pay for.

Inexpensive. Conveniently located near I90. Needs a renovation

Great place to stop for the night halfway from Toronto to Boston

A lot of riff raff in this area

The website says they offer a continental breakfast, but they do NOT have one. I asked the manager about a breakfast place, and he pointed me to Ruby Tuesday. They don’t serve breakfast.

It was dirty, there was no fridge, too expensive, no breakfast. Appreciated the friendly staff.

The facility was very worn. Carpets in hallway were filthy. Despite the advertising on their home website and on the hotels.com listing there was no breakfast at all. Front desk person said they never provided breakfast. This false advertising really bothers me.

The property was clean and adequate for staying one night. Overall needs updating, and I did see some construction work near the office. Hopefully they will update the rooms as well. The continental breakfast was coffee, they should really amend their online information to correct this since ‘continental breakfast’ means a small assortment of breakfast foods along with coffee and other beverages. I would stay here again, but it would be for the price.

Room was old…old stained carpet, cracked porcelain sink, old mattress, thin pillows, hallway had old carpet that smelled stale. Was under impression breakfast was available and all there was was coffee. Very disappointed

was under construction. Rooms had no cups, no hair dryer, little TV information. No breakfast service as listed on their website.

Great value! Wanted something affordable, not luxurious. Hotel room was clean and comfortable. Also enjoyed the free coffee in the morning. Only critique was that they could have had better pillows and blankets. Its worth it to bring your own.

Way out of date, no room service, you have to ask if you want room serviced, you'd think you have a coffee machine in the room!

There is no breakfasts only coffee.

Very dated property. Only coffee offered in the morning, not even a continental breakfast.