Name: Hampton Inn & Suites Cleveland-Beachwood
Address: 3840 Orange Pl, Cleveland, Ohio, United States of America, Cleveland, Ohio, US
Price range: US$111–US$349 per night
Rating: 8.8

What guests think

Travellers describe Hampton Inn & Suites Cleveland-Beachwood as clean and convenient, with modern, comfortable rooms, while ongoing renovations and occasional maintenance issues with the pool, hot tub, and elevators affected some stays.

Staff are frequently praised as welcoming and helpful, and the location near Pinecrest, dining, and the highway is convenient for visits around Cleveland. Noise and temperature control came up for some rooms, especially near the highway or elevators. Breakfast wins many compliments for variety and hot options, yet sometimes runs short or feels average. Expect a comfortable, well-situated stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, and fitness room are appreciated, but renovations and maintenance led to repeated closures, cold water, or cleanliness issues, and elevators were unreliable at times. Free parking and lobby coffee/tea were also noted.

Related guest reviews

8

Greggory

4 Sept 2024

·

Stayed 3 nights

The Workout room was out of order the whole weekend. Could not even use the free weights.

8

Paul

27 Sept 2024

·

Stayed 2 nights

The hotel seemed to be in a nicer suburban neighborhood. They were working on the exterior of the hotel when we were there, but it did not affect us. The hot tub was not working! We had specifically chosen this hotel over many others with lower prices for the hot tub. This seems to be a problem with many of the hotels that advertise hot tubs. We have stayed in several hotels that advertised hot tubs in the last two years and only one (1) had a working hot tub. Multiple Hampton Inns that advertised hot tubs told us they were "waiting for a part".

4

Victor

22 Jul 2024

·

Stayed 3 nights

Due to construction at the hotel one of two elevators did not work. The other one works only after one called the front desk requesting the ride. A lot of noise and obstruction. Room maintenance was provided only once during our 3 night stay.

10

Edward

7 May 2025

·

Stayed 2 nights

Very new still. Clean. Gym was spacious.

10

Kayla

31 Aug 2025

·

Stayed 2 nights

The hotel was beautiful and clean. Breakfast was great and the pool was clean and perfect for my family!

10

Anne

17 Apr 2025

·

Stayed 1 night

Always like it here, but was disappointed the pool and hot tub were closed. This is one of the reasons we book here.

10

Matthew

11 Apr 2025

·

Stayed 1 night

Great pool, hot tub and exercise room. Hot breakfast. Great staff and nearby dining options.

10

Sarah

25 Aug 2025

·

Stayed 3 nights

The pool area was a mess and then shut down for a whole day during my stay. The staff is exceptional, and the breakfast is generous with many options.

10

Sean

22 Jul 2024

·

Stayed 1 night

Everything was great, but the hot tub was closed, and the elevator was broken and we were on the 4th floor

10

Briandria

2 Jul 2025

·

Stayed 3 nights

This place was amazing pool amazing hot tub amazing me and my girlfriend and our family had a great time great experience very nice staff very professional and friendly we enjoyed and we will most definitely be coming back more often

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Cleanliness

Many guests found the hotel and rooms very clean and refreshed after renovations. A smaller number mentioned missed details (e.g., hair or stains), wet carpet, or pool/hot tub cleanliness concerns.

Related guest reviews

4

Eric

19 Jan 2025

·

Stayed 1 night

Front desk was rude and dead skin in hot tub

10

Melissa

27 May 2025

·

Stayed 1 night

Everything was perfect. Very clean and updated. All of the little details taken care of. Front desk staff at check in couldn’t have been nicer. Breakfast was amazing. Not one complaint honestly.

6

Tiffany

7 Feb 2025

·

Stayed 1 night

This hotel is normally very clean. Consequently, the shower wall had hair all over it. That was extremely hard to overlook. I Was very disappointed; because, this hotel is one of the best hotels to stay in the beachwood area.

10

Ryan

24 Sept 2025

·

Stayed 1 night

The hotel staff was friendly and the hotel was very clean and nice. The room was clean and my stay was great.

4

Susan

4 May 2023

·

Stayed 1 night

Stained sheets.

6

Kelly

28 Jan 2024

·

Stayed 3 nights

The hotel needs a facelift. The carpet, doors, cabinetry are very very worn down. There were multiple areas near elevators and stairwells where broken/old furniture was just piled up. There had recently been several inches of snow so customers were dragging in snow, ice and salt that made the common areas so messy and no one was cleaning it up. In fact, we checked in arnd 8 pm and the floors still hadn’t been cleaned when we came down for breakfast at 9:30 am the next morning. And breakfast was not good. The reason my rating is as high as 3 stars is because the room itself was very clean and beds very comfortable. Also, the personnel were friendly and helpful. On our first night there was a room next to us playing loud music at 11:30 pm. We called front desk and they addressed the issue immediately which I appreciated. Overall the property needs work, but if you just want a clean room and comfy beds, this hotel could work

6

Madonna

1 Sept 2024

·

Stayed 1 night

I specifically rented this hotel because it had a pool and a Jacuzzi. The pool was ice cold and dirty and the jacuzzi did not work. There was no little mini fridge in the room.

10

Margaret

16 Jan 2025

·

Stayed 3 nights

Great affordable Hilton property. Very very clean

6

william

18 Jun 2025

·

Stayed 1 night

We settled in our room, which looked great. Took our shoes off only to step a very saturated wet area near the foot of one bed. Got some towels and covered area which did not smell but did turn to a yellow color. Your guess is as good as mine as to what the wet area is caused from. Even though this is a pet friendly hotel, we did not have any pets.

10

Heidi

27 Jul 2025

·

Stayed 1 night

Very nice and clean room. The bathroom was great!

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Rooms

Rooms are generally spacious, modern, and comfortable. Some reported highway or hallway noise, firm or worn mattresses, A/C noise, thermostat limits, or missing amenities like a microwave.

Related guest reviews

6

Josh

17 Jul 2025

·

Stayed 1 night

Desk attendant was excellent. Room was clean but dated and the a/c was noisy.

10

Anna

24 Jul 2025

·

Stayed 2 nights

The room was big (5 of us) and most importantly, clean. Beds were comfortable. Breakfast had a lot of options and was kept stocked even with the hotel being full. The pool area was clean and water warm. The staff was friendly and helpful. The only "complaint" (more of a personal preference) is that you can't turn the air lower than 67° in the room and no option for a constant fan. At night with the air coming on/off it got a little warm and I need the fan noise so that woke me up when it would shut off. I would absolutely recommend and stay again!

6

Marsha

5 Feb 2024

·

Stayed 2 nights

The hotel is under renovations when I booked the reservation it was not advertised in the pre-booking which it should have been. I was in a room ending in 13 that was right at the elevator shaft, noisy all night could hear the elevator continuously room was comfortable had a king bed, my last stay in November the bed was much more comfortable. This stay mattress not as comfortable.

6

Diane

11 Feb 2024

·

Stayed 1 night

The room was clean, but outdated. I understand renovations are being done, so hopefully that will be better. No microwave in the room.

8

Adam

17 Mar 2025

·

Stayed 1 night

The accommodations were really nice. We were greeted with a smile and two bottles of water and a fresh baked cookie. The only down side was the room was a little warmer than we would have liked, like they had a temperature control and it wouldn’t get below 70

10

Harjeet

7 Jul 2025

·

Stayed 1 night

We arrived for a late check-in. Ed at the front desk was extremely helpful and went out of his way to help us order food for delivery. The staff in the morning at breakfast was equally welcoming and helpful. And the breakfast variety is very nice. Spacious, well-maintained and clean room. Overall, we had a very pleasant experience.

6

Jennifer Barton

20 Jan 2025

·

Stayed 2 nights

Beds are hard and lopsided; definitely need to be turned/replaced.

10

Joanne

23 Mar 2023

·

Stayed 1 night

Great hotel with the most comfortable beds. Good breakfast choices.

8

Al

26 Jan 2023

·

Stayed 1 night

Noise from highway

10

Maxwell

4 Aug 2025

·

Stayed 1 night

The room we had was honestly quite nice the beds comfortable and clean with a modern look. Drippy water faucet was a small minus but closing the bathroom door did the trick. Decent breakfast especially the premade little omelets. Coffee was mediocre unfortunately “.

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Service

Service is widely praised as friendly and helpful at check-in and breakfast. A few guests reported mix-ups or delays, early housekeeping knocks, or limited response to disruptive behavior.

Related guest reviews

10

Angela

8 Jul 2025

·

Stayed 1 night

The Gentleman at the front desk was extremely helpful.i had a hiccup with my reservation and he fixed it expeditiously and was very polite while doing so!!!!!

6

Ciera

6 Apr 2025

·

Stayed 1 night

The property and room were newly remodeled. Unfortunately, I had a 3pm check in and my rooms were not ready until 6pm. Front desk was unable to provide me with an estimate, although very apologetic. I did request to speak with a manager and one was not available so I had to contact guest services via Hilton. I was able to speak with the manager in the morning and was told that I should reach out to Expedia for compensation because I booked via Expedia. However, my issue was not with Expedia, it was with this particular Hilton hotel. The manager was nice, personable and apologetic as well. I understand that things happen out of our control but I paid for 2 suites and was delayed 3 hours for my daughter's birthday to prepare for friends and had less than an hour to set up. I should most definitely be compensated. I paid full price and did not get to enjoy my rooms fully. Thank you to the day manager for listening and also the front desk clerk upon my arrival. I just hope that this does not happen again. Other than that, the area surrounding the hotel is nice, there is a shopping area with restaurants, shops and a movie theater within walking distance.

8

BRANDI

25 Sept 2025

·

Stayed 1 night

Other than housekeeping pounding on doors trying to get people to leave their rooms two hours before check out time, the hotel was great.

4

Rebecca

23 Feb 2025

·

Stayed 1 night

My boyfriend and I decided to get a hotel with a hottub for our anniversary. We went down to enjoy the hottub, but there was a group of kids following us and harrassing us for being queer. They were calling us names, splashing us, and following us around. No parents to be found. We complained about the harassment and homophobia to the front desk. She said she would take care of it. She did not kick them out and they stayed until the pool closed. The entire reason for our little getaway was to enjoy the hottub and we couldn't due to poor service. I am greatly disappointed in the lack of action and complacency with harassment.

2

Jeryl

30 Mar 2025

·

Stayed 1 night

Couldn’t enjoy the pool or hot tub, children were dangerously reckless, there were kids under the age of 10 jumping in and trying to swim around in the hot tub playing with toys ,the toys was very dirty which made the hot tub water very dirty , contacted staff and they was not helpful, they would just say “kids are not allowed in the hot tub” then leave and as soon as the staff leave they get right back in and do the same things , just a very uncomfortable stay

2

Crystal

16 Aug 2025

·

Stayed 1 night

Called prior to check in to let the hotel know we were coming after the Morgan Wallen concert. I booked a room with 2 beds. Got there at 12:45am and they tried to give us a single bed room. Said they were completely sold out. We have to drive 5 hrs back to Indy. I want a refund and I am livid this happened!!!

10

Harjeet

7 Jul 2025

·

Stayed 1 night

We arrived for a late check-in. Ed at the front desk was extremely helpful and went out of his way to help us order food for delivery. The staff in the morning at breakfast was equally welcoming and helpful. And the breakfast variety is very nice. Spacious, well-maintained and clean room. Overall, we had a very pleasant experience.

10

Anastasia

13 Jun 2023

·

Stayed 3 nights

We stayed here for a family reunion, and it was delightful. The lady who checked us in was warm, friendly and even was able to upgrade us because we were Hilton Honors members. The coffee in the lobby always seemed fresh, our room was large and well arranged (I love having a sink outside the bathroom) and breakfast was very nice. One morning, I asked if the Western Omelets were vegetarian, and the lady refilling th e tray said that they weren't, but to go sit down for a few minutes and she'd bring me some eggs without meat in them. She really didn't need to do that for me, I could have eaten many other things, but it was really nice of her and I deeply appreciated it. I thought this hotel was great and would happily stay there again.

10

Gary

4 Jan 2024

·

Stayed 1 night

The staff was very friendly and professional!

10

Candida

23 Aug 2025

·

Stayed 4 nights

All of the staff was super friendly and welcoming!

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Location

Convenient suburban location across from Pinecrest with easy highway access and plenty of nearby dining and shopping. Some rooms experience traffic noise.

Related guest reviews

10

Melissa

21 Dec 2023

·

Stayed 1 night

I picked this hotel because it was close to the Cleveland Clinic. Check in was easy and when I told the lady why I was there she said next time let them know because they give Cleveland Clinic patients a discount. Which I think is great because we’re already stressed because we’re having surgery so to get a discount helps out. The hotel itself is extremely nice in a nice area close to shops and restaurants. The room was clean and nice. The only complaint I have about the room is the shower made a loud noise but I reported it when I checked out and they said they were going to address it right away. I’ll definitely stay there again if I ever have to go back to Cleveland Clinic. I give them a 10/10

10

Ariel

8 Apr 2025

·

Stayed 3 nights

The hotel is very clean and new. Also it’s just 2 min drive to a mall close by that have lots of restaurants and shops. Free onsite parking which is very nice for travellers

10

Michelle

15 Dec 2024

·

Stayed 1 night

Great location, very friendly and clean!

8

Dennis Chris

24 Jun 2023

·

Stayed 6 nights

Excellent location in a nice safe suburb with lots of shopping and dining nearby. The room was clean and comfortable. The breakfast was good and the coffee was fresh, strong, and piping hot. My only complaint is the elevators. They are slow and clunky. I usually ended up using the stairs even though my room was on the third floor.

10

Tamekia

26 Mar 2025

·

Stayed 3 nights

Its conveniently located near the highway.

8

Edwin

15 Apr 2025

·

Stayed 2 nights

Short walk to Pinecrest shopping center

10

Robert

16 Feb 2024

·

Stayed 2 nights

good service great location

10

Kyla

27 Oct 2024

·

Stayed 2 nights

It was very nice, the room was clean and it’s in walking distance to quite a few places.

10

Jeanine

16 Dec 2024

·

Stayed 1 night

Great stay and clean hotel. Safe area - walked to the nearby Pinecrest for dinner. Excellent complimentary breakfast - had hot food, waffle maker (plain, and Strawberry!!), pastries, cereal. Highly recommend.

8

Leslie

3 Sept 2025

·

Stayed 1 night

Was very clean not hard to find with great dining and shopping near by.

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Dining

Breakfast is often praised for variety and hot options. Several reviews cite occasional shortages, average taste, watered juice, or inconsistent quality.

Related guest reviews

10

Melissa

27 May 2025

·

Stayed 1 night

Everything was perfect. Very clean and updated. All of the little details taken care of. Front desk staff at check in couldn’t have been nicer. Breakfast was amazing. Not one complaint honestly.

10

Anna

24 Jul 2025

·

Stayed 2 nights

The room was big (5 of us) and most importantly, clean. Beds were comfortable. Breakfast had a lot of options and was kept stocked even with the hotel being full. The pool area was clean and water warm. The staff was friendly and helpful. The only "complaint" (more of a personal preference) is that you can't turn the air lower than 67° in the room and no option for a constant fan. At night with the air coming on/off it got a little warm and I need the fan noise so that woke me up when it would shut off. I would absolutely recommend and stay again!

10

Crystal

1 Jun 2025

·

Stayed 1 night

I would definitely recommend this hotel. It was quiet, clean and modern. The staff was wonderful! We booked a room for one night and decided to stay an additional night...they were very helpful and accommodating. The breakfast was exceptional. There were many choices and the breakfast was different each day, which was nice. We will stay here again when we are in the area! Thank you for a wonderful experience!

10

Alaina

9 Jun 2025

·

Stayed 3 nights

I had a wonderful experience at this property. It surpassed my expectations; it was so clean, the staff were all so nice and welcoming and helpful. Breakfast was amazing. The location was perfect! There is tons of shops, food places, and right next to the highway.

10

Tyesha

14 Apr 2025

·

Stayed 1 night

Everything was great. Breakfast buffet was goood.

10

Philip J.

7 Jul 2025

·

Stayed 3 nights

good price for lovely room/ Good breakfast, too.

6

Matthew

28 Jul 2025

·

Stayed 1 night

Hotel staff was nice, beds were not comfortable, breakfast wasn’t good! Nobody refilled the hot choices for a very long time. My choice was like 2 tiny potatoes for hot food! No eggs left and it was 8am.

8

Helen

4 Aug 2025

·

Stayed 2 nights

The hotel is very nice and clean. The air conditioner is functioning very well and quiet. The bed is comfortable. The breakfast is just so-so.

8

Clifford

23 Jul 2025

·

Stayed 3 nights

They did not have sufficient food for breakfast on Saturday. No fruit, no oatmeal, slow refilling of the buffet.

6

JoJuana

1 Jun 2025

·

Stayed 1 night

Breakfast area and selection were disappointing, the sausages appear uncooked…

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$127
February	US$119
March	US$127
April	US$145
May	US$159
June	US$173
July	US$165
August	US$187
September	US$178
October	US$172
November	US$135
December	US$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $349	17 $215	18 $179	19 $211
20 $113	21 $248	22	23 $240	24 $140	25 $195	26 $306
27 $124	28 $149	29 $211	30 $151

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $155	3 $155
4 $120	5 $295	6	7 $317	8 $173	9 $197	10 $234
11 $139	12 $139	13 $238	14 $252	15 $139	16 $161	17 $222
18 $112	19 $225	20 $240	21 $293	22 $153	23 $166	24 $164
25 $111	26 $177	27 $210	28 $147	29 $141	30 $166	31 $158

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Monthly average prices

About this property

Location

Room options

One King Bed, Accessible

Studio, 1 King Bed

King

Studio, 1 King Bed, Accessible, Accessible Tub

Room, 1 King Bed, Accessible, Roll in Shower

Room, 2 Queen Beds, Accessible

Suite, 1 King Bed

Two Queen Beds

Suite Two Queen Beds

Studio, Accessible,1 King Bed, Roll in Shower

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Cleveland-Beachwood

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Prices for upcoming dates