Name: Best Western New Oregon Motel
Address: 1655 Franklin Boulevard, East University, Eugene, Oregon, United States of America, Eugene, Lane County, US
Price range: US$96–US$467 per night
Rating: 8.28

What guests think

Best Western New Oregon Motel draws praise for its walkable location by the University of Oregon and event venues, friendly staff, and a solid free hot breakfast with plenty of options that many guests find convenient and satisfying.

Rooms are basic motel-style with exterior doors; some are updated and comfortable, but others feel dated, have small showers or loud AC, and noise can be an issue near busy streets or through thin walls. Cleanliness is generally good, though recurring reports mention musty odors, occasional lapses like missed cleaning or ants, and uneven housekeeping frequency. Facilities include an indoor pool, sauna, small gym, and easy parking, with no elevator and several guests wishing for a hot tub. Overall, expect a convenient, value-forward stay best suited for campus visits and events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and sauna are appreciated, the small gym and easy on-site parking are handy, and the property is pet friendly. There is no elevator and some guests miss having a hot tub.

Related guest reviews

10

Christina

27 Dec 2023

·

Stayed 1 night

Gym facility in excellent condition, very clean, equipment well maintained. Had a great swim in the morning in the indoor pool too! Very accessible to the university, literally across the street

10

Marla

28 Aug 2025

·

Stayed 1 night

Easy check-in, ample parking, clean room, well-kept grounds, super friendly staff, and pet friendly.

10

Carrie

30 Jun 2023

·

Stayed 4 nights

Pool is open until midnight, just wish they had a hot tub!!

10

Nicole

21 Feb 2025

·

Stayed 3 nights

I wish this hotel was multiple stories. I don’t like being on the first floor, but I had a heavy suitcase and they don’t have elevators so I couldn’t have a room on the second floor. That’s my only complaint. The staff is wonderful. The rooms are wonderful. Less than a five minute walk to Starbucks and Hirons, which has everything. Very very convenient to University Of Oregon. Rooms are clean and have a small fridge and microwave.

10

Shannon

27 Jun 2024

·

Stayed 4 nights

We chose this hotel because it was in close proximity to Hayward Field. Truly about a 5-7 minute walk! Several restaurants are within walking distance. We opted for a room with a balcony/river view. Quiet location. It was upstairs and there isn’t an elevator. I door pool and the gym has 1 bike, 1 treadmill, 1 elliptical, hand weights, tv, water, and towels. Buffet style breakfast was decent. Friendly staff. Room was good size with comfortable beds. Clean. Walking/bike/running trails begin around the corner. Pet friendly. Definitely recommend.

10

Denise

3 Sept 2025

·

Stayed 1 night

Pool was crystal clear and sauna was great on a sore back from driving for hours. Definitely will stay again.

10

Kathryn

24 Aug 2025

·

Stayed 1 night

Clean and quiet. The pool was perfect for a morning swim.

10

Martin

20 Jul 2024

·

Stayed 5 nights

Definitely a great place to stay. Room was very cleaned and love that it’s very modern. Very quiet outside and very comfortable beds. Gym, pool, and laundry onsite. Walking distance pizza place and other Mexican restaurants. Overall it was a great stay. Will definitely stay here again.

10

Jeanine

12 Jun 2023

·

Stayed 1 night

Asked for early checkin AND room near the pool and received both. Good breakfast and pool although disappointed to realize the had filled in the hottub

10

Patricia

11 Jul 2024

·

Stayed 2 nights

Great front desk service! Cameron let us check in more than 3 hours early, accommodated our request for rooms right next to our friends, and grabbed napkins for us from the breakfast room when we had a pizza delivered. My daughter forgot her toothbrush and of course the front desk had one for us. Pool and patio area was very nice and was a relief from the rare 100°+ weather that we were having during our visit. Breakfast was typical but clean and well run and organized. They also let us remain parked in the parking lot three hours after checkout so we could attend our event. Anytime that we walked in to the lobby we were greeted within seconds.

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Cleanliness

Many guests describe the hotel and rooms as clean, but recurring issues include musty odors, occasional missed cleaning or trash left behind, ants, and mold reported in some bathrooms.

Related guest reviews

4

Alexis

20 Jan 2024

·

Stayed 1 night

It was dirty

4

Ida

16 Aug 2024

·

Stayed 3 nights

I only stayed 1 night out of 3. I had to switch hotels because of the smell in the room. Moldy and musty. I’m allergic to mold

10

Eric

20 Nov 2025

·

Stayed 1 night

Staff was very nice to my son and me on our trip. Everything was exceptionally clean inside and out. Very beautiful place to stay.

4

Kathi

16 Jan 2025

·

Stayed 2 nights

Low security; found women’s underwear on floor near bed; clearly the room hadn’t been cleaned Noisy HVAC system

8

Michelle

7 Jan 2025

·

Stayed 1 night

I've stayed here twice over the past month. Both times the staff were super friendly and helpful. The complimentary breakfast is tasty and has choices for everyone. Though the rooms show signs of wear and tear, they are very clean and comfortable. The hotel is also convenient to so many things and attractions. We'll definitely stay here again the next time we are in the area.

4

Kathleen

4 Sept 2023

·

The staff was very nice - my complaint is about the room cleanliness. The beds and bathroom were clean, but we found someone's underwear and cigarette butts behind one of the sitting chairs!! In a non=-smoking room no less!! Asked for credit on the high room rate ($230/night) but staff said they were unable to do this. Not a happy camper here...

2

Nick

11 Apr 2023

·

Stayed 4 nights

The bathroom had mold in it. It was a no smoking hotel, and a group of construction workers were smoking weed and cigeretted right in front of my room door. Also in the kornong the was a bag of dope in the walkway by our room doors. This is in a decent area of eugene, and it was filthy with drugs and dirty people and a dirty hotel. I checked out a day early. Never again.

10

Robert

15 Sept 2024

·

Stayed 1 night

Room was nice and clean.

10

Deborah

20 Oct 2025

·

Stayed 1 night

Very quiet and clean

6

Jodi

22 Jun 2025

·

Stayed 2 nights

Rooms are very old, and ours was stinky. A musty/old smell to it. Bathroom needs updating... just old. We paid a 4-star price for a 2-star room. But... loved the location & easy access to Hayward Field.

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AI-generated summary based on recent guest reviews

Rooms

Basic motel-style rooms with exterior entrances; some are updated, spacious, and comfortable with creek or balcony views. Others feel dated with small or awkward bathrooms, loud AC, and noise from traffic or thin walls.

Related guest reviews

10

Jenn

27 May 2024

·

Stayed 1 night

I love the balcony on the Mill Race.

6

Demsey

4 Jan 2025

·

Stayed 1 night

River front with balcony

6

Eryn

6 Oct 2024

·

Stayed 1 night

Extremely thin walls. Could hear traffic all night long

6

Janet

23 Jun 2025

·

Stayed 2 nights

All of the electrical wall sockets were bad. Nothing would stay plugged in…phone charger, iron, hair dryer. Annoying. The room was clean, but there was no light near the closet. It is an older property in the University area.

6

Sophie

4 Jan 2025

·

Stayed 1 night

I didn't realize it was a motel type building, with ground floor rooms that are accessed from outside via the parking lot. If we stayed there again I'd request a second floor room, which are in the main building.

8

Karie

8 Sept 2023

·

Stayed 1 night

We booked a family room and it was the weirdest hotel room we have ever seen. It was on the back side of the hotel, by itself, away from all of the other rooms, located next to the house where the manager lived. The ceilings were low, it was musty, there were a couple weird random locked doors. My kids said they would not sleep in the other room because the room was creepy, which is the whole reason we booked the family room. Luckily, the staff was very nice and they moved us to another room located with all the other hotel rooms. Highlights - The beds were very comfy, the rooms were quiet. One suggestion would be to change all the light bulbs for warm instead of cool. The lighting was reminiscent of a hospital or jail. The pool was nice but I would have really enjoyed a hot tub. Just another suggestion. ;)

10

Ariadne

30 Oct 2025

·

Stayed 1 night

Location was great for a one night stay over on our way to San Francisco. Very nice staff, rooms are clean and large. Very comfortable. Breakfast was unusually good. Hot food in addition to normal fare of fruit and muffins. Decent coffee. Staff was very professional and welcoming. Would definitely stay again.

6

Crista

29 Aug 2025

·

Stayed 1 night

We booked for the great location close to Matt Knight Arena so we would stay again to attend a concert. The room was ok; it smelled a little funky and the old school AC unit was very loud.

6

Heidi

30 Nov 2024

·

Stayed 1 night

Not so good, the room was on the corner of a very busy street so sleep was impossible. It was clean and comfortable and all that but the location and sound proofing was poor of my particular room.

8

Derek

16 Jun 2025

·

Stayed 2 nights

The amenities were fine, but the room and shower stall were tiny. The shower head was unmovable and it was hard to shower the lower half of the body.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, with smooth check-ins and proactive assistance. A few reviews cite long check-in delays, management conflicts, or limited staffing during busy periods.

Related guest reviews

4

Jamie

5 Aug 2024

·

Stayed 2 nights

Cameron at the front desk was amazing! He went above and beyond for us and was the definition of customer service. The manager Marion? Was an absolute nightmare. My fiancé's parents had ants in their room that got all over food for a wedding we were in the area for and the manager wanted to move them at 11 pm. This escalated and the manager had her parents trespassed on the property without allowing them to have breakfast. The manager then asked if I was staying in room 137 and my response was no I'm in room 147. The manager then told my fiance I lied to her and said I told her I did not know them. That is not true. I answered the question I was asked. That manager then told my fiance her parents called 5 times during the night which is not true they called once or twice. The management does not have proper training in customer service or de-escalating. To try and hold us responsible for another rooms issue is completely uncalled for. Ants throughout their room is a justifiable complaint, especially when food for a wedding gets ruined because of the condition of the room. Homeless were allowed to breakfast with the guests. When i pay that much for a room I expect the condition of all the rooms to be the same. I also would like to have breakfast with my family without the smell and look of homeless getting into the food for guests while trying to enjoy my time with my family.

2

Hsiangju

25 Jan 2025

·

Stayed 1 night

Terrible front desk staff

10

Claudio

25 Nov 2025

·

Stayed 1 night

This is my 10th or 11th time i stay here. Personal is amazing. I don’t have anything to complain.

4

ofelia

7 Mar 2023

·

Stayed 3 nights

Bad service we stay 3 night no room service no clean towels no housekeeping when to the front desk and didn’t had clean towels had to wait 3 hours for towels

10

Fred

3 Jan 2025

·

Stayed 1 night

A little odd for a Best Western. I was so surprised how cool a spot it was. I would definitely stay there again

10

Adam

1 Dec 2024

·

Stayed 1 night

Front desk staff was warm and knowledgeable

10

Advait

13 Jul 2025

·

Stayed 1 night

Front desk hospitality with all 4 was par excellence

10

Steven

22 Feb 2024

·

Stayed 1 night

Great staff, thanks for the upgrade to my preferred room!

10

Freya

8 Oct 2024

·

Stayed 1 night

Really nice staff make the difference. We left something in our room and the staff found it quickly, called us back to arrange mailing, and it arrived to us in less than a week. Much appreciated!

4

Clarence Chun

11 Mar 2024

·

Stayed 1 night

We arrived at 12 noon to check in and waited till 530pm to finally get our room. We had a 6pm engagement and had to rush to get ready and it was not a good experience to get our room . Other then that rooms.was cleaned and breakfast was good but there was ants crawling on the floor.

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AI-generated summary based on recent guest reviews

Location

Outstanding location directly across from the University of Oregon and within walking distance of Hayward Field, Autzen Stadium, Matt Knight Arena, and eateries. A few note it is farther from downtown.

Related guest reviews

10

Melissa

18 Mar 2023

·

Stayed 2 nights

A great spot to stay when visiting the University of Oregon. The University is right across the street and the downtown area is in walking distance.

10

Alex

4 Nov 2025

·

Stayed 1 night

This place is great! Staff are friendly, facilities are all nicely updated and it’s in a great location.

10

Diana

24 Jun 2025

·

Stayed 1 night

Close to Hayward Field, within walking distance. Good breakfast, friendly staff.

8

Elizabeth

4 Jul 2025

·

Stayed 1 night

While the property is a bit dated, it is very clean and the staff are friendly. The location is wonderful - you can walk right on to campus. It is a bit far from downtown (it would be a long walk), but if you are staying for the university, it is a great location.

10

Kenneth

3 Aug 2025

·

Stayed 3 nights

Great clean location to the UO. It’s all walking distance, we have stayed there twice and still had no need for a car rental.

8

Taylor

29 Aug 2025

·

Stayed 1 night

Perfect spot to see an event at Matt Knight Arena.

10

Malini

24 Jun 2025

·

Stayed 3 nights

We were there for UO graduation and it was very convenient. Property is clean, staff was friendly and they have a fountain for refilling water bottles. Campus is across the property and Autzen is walking distance. Free breakfast is basic but convenient. Overall great location for UO visits.

10

Rudy

22 Sept 2023

·

Stayed 3 nights

Very close to Hayward field

10

Zane

1 Dec 2024

·

Stayed 1 night

Great location to walk to football or basketball game.

10

janet

25 Oct 2024

·

Stayed 1 night

it was close to Matthew night Arena, where we were going to a concert so we could just walk there. It was great.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often called generous and tasty with hot items and variety. Some mention crowding, limited choices, or salty items on busy mornings.

Related guest reviews

10

Monica

18 Oct 2025

·

Stayed 1 night

Beautiful view, amazing breakfast, friendly staff!

10

Karen

1 Sept 2024

·

Stayed 3 nights

Staff was very nice and professional. Breakfast delicious and hard working staff to keep food stocked.

10

Gretchen

18 Jun 2023

·

Stayed 1 night

Clean, updated, friendly. Great breakfast, too!

10

Shara

24 Jul 2024

·

Stayed 1 night

Breakfast was excellent- eggs, candied sausage, sausage gravy & biscuits, bagels, muffins, cereal, pancake maker, all the milks (dairy, oat, almond, soy), juice and more. Room was modern, comfortable and clean. They have a pool, sauna, laundry area, coffee & tea 24 hrs. I would absolutely stay here again!!!!

10

Assad

26 Dec 2024

·

Stayed 1 night

Great for a quick stop. Awesome staff, and great breakfast!

10

Patricia

15 Apr 2025

·

Nicely redecorated. Great breakfast!

8

Michelle

7 Jan 2025

·

Stayed 1 night

I've stayed here twice over the past month. Both times the staff were super friendly and helpful. The complimentary breakfast is tasty and has choices for everyone. Though the rooms show signs of wear and tear, they are very clean and comfortable. The hotel is also convenient to so many things and attractions. We'll definitely stay here again the next time we are in the area.

8

Lisa

15 May 2025

·

Stayed 3 nights

Typically we stay here 3-4 times a year and it's great. This time the breakfast had very limited choices. During the evening there were drunk people fighting outside and in the morning a homeless person sleeping in front of our room. I was disappoonted as typocally we are very pleased

6

frank

19 Jun 2023

·

Stayed 2 nights

Great landscaping. Breakfast area too small for the amount of rooms. Out of food both mornings increasing the line size. The potatoes had enough salt to kill you. The sausage looked like dog food from a can. The toasters were on their last leg, extremely slow, Not for commercial use. No where else to go and pay for breakfast. Restaurants surrounding were EXTREMELY dirty. Track pizza was the dirtiest place I ever went in my life. I had to take pictures.

10

Ariadne

30 Oct 2025

·

Stayed 1 night

Location was great for a one night stay over on our way to San Francisco. Very nice staff, rooms are clean and large. Very comfortable. Breakfast was unusually good. Hot food in addition to normal fare of fruit and muffins. Decent coffee. Staff was very professional and welcoming. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$111
February	US$108
March	US$105
April	US$136
May	US$124
June	US$257
July	US$153
August	US$137
September	US$196
October	US$137
November	US$141
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $119	16 $117	17 $138	18 $467	19 $196
20 $126	21 $159	22 $135	23 $235	24 $338	25 $392	26 $199
27 $108	28 $106	29 $96	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $110	2 $119	3 $116
4 $104	5 $104	6 $362	7 $114	8 $133	9	10
11 $115	12 $119	13 $116	14 $108	15 $132	16	17
18 $115	19 $106	20 $115	21 $107	22 $107	23 $128	24 $125
25 $106	26 $108	27 $108	28 $116	29 $151	30	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Suite, Multiple Beds, Refrigerator (With Sofabed)

Standard Room, 2 Queen Beds, Balcony

Standard Room, 2 Queen Beds, Balcony (Pet Friendly)

Family Suite, Multiple Beds (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Refrigerator

Suite, 2 Queen Beds, Balcony

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, Multiple Beds (1 Queen & 2 Double Beds;Pet Friendly)

Standard Room, 1 King Bed, Balcony (Pet Friendly)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western New Oregon Motel

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Prices for upcoming dates