Name: DoubleTree by Hilton Pittsburgh - Green Tree
Address: 500 Mansfield Avenue, Green Tree, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Allegheny County, US
Price range: US$103–US$420 per night
Rating: 7.85

What guests think

At DoubleTree by Hilton Pittsburgh - Green Tree, travellers frequently praise friendly staff, clean and comfortable rooms, and amenities like the indoor-outdoor pool, gym, and on-site dining, while noting recurring maintenance issues and occasional service or facility disruptions.

Guests also praise the breakfast options, free parking, and a convenient base for downtown, stadiums, and the airport. Common frustrations include elevator outages, pool or hot tub closures, dated rooms with small bathrooms or noisy A/C, and intermittent hot water or Wi-Fi sign-in problems. Expect a comfortable stay with strong service, but check facility status if certain amenities are important to you.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large property with free parking, an indoor-outdoor pool, hot tub, gym, and on-site dining/bar that many enjoy. However, elevators are often slow or down, and the pool, hot tub, or fitness areas are sometimes closed for maintenance or renovation.

Related guest reviews

10

Enos

12 Nov 2025

·

Stayed 3 nights

The bedding was very comfortable and the fitness center was great.

8

Edith

9 Nov 2025

·

Stayed 2 nights

Clean rooms, friendly staff. My only bad experience was the elevator, seemed like only one was working and when everyone is trying to get down at the same time to head to the Steelers game it was a bit of a mess, i would say it took us about 10-15 mins.

10

Kristin

28 Oct 2025

·

Stayed 2 nights

Beautiful clean hotel, pool, hot tub, 2 restaurants.

8

Kevin

9 Oct 2025

·

Stayed 5 nights

Exceptional gym with a view of the linked indoor and outdoor pool. The hot tub is within the indoor portion of the pool area. Most all the staff, I interacted with, were kind, patient thorough and thoughtful. It’s worth it to pay for the breakfast; they offer everything from toast and bagels to an omelette station, various yogurts and even smoked salmon with sliced red onions and capers! So good. The bar and the restaurant are both nice and the food is pretty good. Unfortunately, the TV’s in the bar, have a blue tint to them and it’s really bright in the bar at night. The rooms are nice and the base rooms come with a shower or a bathtub with shower. The A/C can be noisy and the toilets waste a ton of water; most of the time, you’ll have to flush 2-3x to get everything down (and that’s just for #1). All in all, it’s usually reasonably priced for all the amenities you’re getting…

10

Andrew

1 Jul 2025

·

Stayed 2 nights

Clean. Pool and spa are great. Reasonable $$$$

8

Corey

8 Aug 2024

·

Stayed 1 night

Only negative was the elevator was constantly down.

10

Tad

10 Jul 2023

·

Amenities were better than average. Bar, restaurant, Bistro, indoor/outdoor pool, workout room.

10

McKenna

9 Jul 2023

·

Stayed 2 nights

This property exceeded our expectations. The AC worked great and the bed was comfortable. Having the restaurant and the marketplace was convenient and had great hours. The restaurant was a little pricey but the food/ service was good. The marketplace was understandably priced. The check in/ out process was smooth and we got cookies so that’s always a plus lol The pool and the fitness center was well kept. The hot tub didn’t work but that’s really my only complaint. 20 min from PIT airport and 15 min from The Strip. Definitely recommend!

4

Angela Cathleen

24 Mar 2023

·

Stayed 3 nights

There were stains in the carpet of our room. The heater was loud and not maintaining 72 degrees. Both the pool and the fitness areas were being renovated. It's spring break; we were looking forward to a pool and a hot tub. My husband took two cold showers. That was the last straw. The staff were very polite despite the condition of the property.

4

Christiana

20 Mar 2023

·

Stayed 2 nights

I booked this hotel in part for the hot tub and exercise area. Both were broken when I arrived. The exercise area did get power back but that information didn't get relayed to me in time. The hot tub has been closed since December. The room was not fully cleaned and the sink drained slowly. Very dissapointing

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Cleanliness

Many guests find the hotel and rooms clean, but feedback is inconsistent. Some report odors, mold or dampness, and occasional stained carpets or linens.

Related guest reviews

10

Nicole

20 Oct 2025

·

Stayed 1 night

Room was clean, bathroom was clean, water was hot.

6

Nancy

2 Sept 2025

·

Stayed 1 night

Curtain and shear curtain panels were stained with blood. Bathroom had some kind of liquid stain on several places of the tile floor trim.

6

Charlene

29 Jul 2025

·

Stayed 1 night

I attended a Vietnam Vet reunion. We had a conference room for visiting. It had no air conditioning. Our President of the 196th unit went out and bought fans to try to keep the membership comfortable. My room looked like it had a water episode from the floor above. The carpet was wet and moldy in spots. It even had toad stools growing in the closet and in the corner. One positive that I will mention was a banquet that was held on our last day and the food was very good.

10

Annalee

7 Jul 2025

·

Stayed 1 night

The bed is so comfortable. I had a very good sleep. The place is so clean.

4

Stephanie

9 Jun 2025

·

Stayed 1 night

We had a very unpleasant day. The carpet had blood on it. The sheets were not clean on either bed and the floor had black hair on it.

10

Holly A.

31 May 2025

·

Stayed 2 nights

The hotel was very clean. The room was comfortable. The restaurant food was very good.

10

William

12 May 2025

·

Stayed 3 nights

Very clean

4

Jennifer

20 Jun 2024

·

Stayed 3 nights

My room had a urine smell & the AC kept knocking & wasn’t very cold. I will not book here again.

4

Jon

2 Oct 2023

·

Stayed 1 night

The lobby was fine and the front desk staff were friendly. The room was old and dirty with cracks in the ceiling. The baseboards were dusty and there was an old stained ring around the bathtub. For whatever reason the beds have tiny square pillows with old thin covers, rather than normal bed pillows. How this hotel is associated with Hilton is baffling.

4

Marcus

23 Dec 2022

·

Stayed 19,344 nights

Bathroom was not fully cleaned. Commode ran all night. Room smelled of food.

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Rooms

Beds are comfortable and some rooms or suites feel spacious or recently refreshed, but decor is dated, bathrooms can be small, and noise from halls, pool, or HVAC is noted. Wi-Fi sign-in frustrates some, and TVs lack modern streaming.

Related guest reviews

10

Howard

4 Aug 2025

·

Stayed 1 night

The Double Tree by Hilton, GreenTree, is beautiful. The hotel is designed for families in mind. The rooms are recently remodeled. The rooms are spacious, and the beds are very comfortable. A larger refrigerator, a clean microwave, and a large flat-screen TV. I also enjoyed the indoor-outdoor pool. Thank you for a relaxing stay.

6

Haojin

7 Jul 2025

·

Stayed 4 nights

The hot water in the shower needs a long time to wait. You can hear the next room's noise very easily.

10

Adel

20 Apr 2025

·

Stayed 1 night

The young man at the reception was extremely polite and helpful (Farid). The check in and out were both quick and easy. The room was clean and comfortable. The only complaint that I have was the heat/AC. We could not turn the fan off and it was very, very loud. We finally found a way to manually turn it off by looking under the unit and finding the switch so that we can get some sleep.

8

Tom

18 Apr 2025

·

Stayed 2 nights

Big renovation had occurred since the last time we stayed. New carpet was very nice.

8

CHRISTINE

9 Apr 2025

·

Stayed 3 nights

My room did not have a alarm or clock at all. The carpet was a bit sticky and looked dirty. Outside my window were a big group of loud people at 10:30 pm Took 2 calls to front desk to have them go out there and see.

10

Jason

26 Jul 2024

·

Stayed 1 night

Great older hotel that is starting to show age. Im sure in the 90's this place was top of the line, however now it's showing some ware here and there. No issues, and a fine place to stay indoor and outdoor joined pools are pretty cool. Nice business area as well. Easy to hop into Pittsburgh as well.

10

Gina

30 Dec 2023

·

Stayed 4 nights

Great room. Great staff. The only issue I had was with the television. I was there for 5 days and would have liked to been able to log in to my streaming channels but the TV was outdated. I travel to Pittsburgh 3-5 times per year and this is a deciding factor on which hotel I stay in.

6

Taylor

12 Sept 2023

·

Stayed 1 night

This was probably the worst Hilton I’ve ever been in. We got a room right by the pool and the window was broken? So we could hear what everyone in the pool was doing while we were trying to sleep. We always could hear sirens and traffic from the highway. Starbucks also took forever!! We waited 25 minutes for two iced lattes. Overall, 2.5/5. Would not stay here again unless I absolutely had no other option.

6

Steve

23 Jul 2023

·

Stayed 3 nights

The room was outdated. The furniture was in bad shape also no microwave in the room. The ice machine was broken on our floor. The bathroom was so small. The bed slept well and it was quite on the 15 th floor. The hotel pool and restaurant was good. They just need to remodel the rooms. Everything else was good

4

Richard

29 May 2023

·

Stayed 2 nights

Easy checking and nice front desk staff. Room was awful. Large room but tiny little bathroom. No hooks or bars to hang towels near the shower or at the bathroom sink. No stopper in the sink - just a big hole. Insufficient lighting in the room - two single bulb lamps was the extent of the lighting. "Free" WiFi was completely unusable because they want you to upgrade to their paid WiFi - completely unacceptable in 2023 - functional WiFi is as essential as hot water and air conditioning. Speaking of air conditioning it was also totally crap. The AC unit was next to the bed and blew air directly at the bed - hi/low fan settings didn't work so it was like sleeping in wind tunnel. I will try to avoid this hotel my next visit to Pittsburgh.

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Service

Staff are frequently described as friendly, accommodating, and efficient at the desk and in the bar/restaurant. There are occasional lapses, including slow responses, rudeness, or poor communication during outages or busy events.

Related guest reviews

10

Kevin

30 Oct 2025

·

Stayed 1 night

Staff were friendly and efficient

10

Justin

7 Oct 2025

·

Stayed 1 night

Great room and super friendly staff at the front desk. Excellent staff.

10

Kristy

3 Aug 2025

·

Stayed 1 night

I booked this very last minute to replace a hotel room of horror. The front desk people were so wonderful in making me feel welcome. And the hotel was clean.

10

Barry

18 Jun 2025

·

Stayed 1 night

Stay here out one a year.Staff is always friendly and helpful.

10

Nancy

30 May 2025

·

Stayed 1 night

I was so grateful they let us check in early cause I did sleep hardly at all on the flight. The bathroom's conditioner was low and cleaning crew was so amenable and quick to resolve. AND they have cookies. I only wish they'd honor the same rate on subsequent nights cause then we would have stayed longer.

2

Janice Frances

14 May 2025

·

Stayed 7 nights

Double Tree by Hilton in Greentree was closed to patrons because of a power outage for a week, yet no one alerted me on my way to stay there. Not Double Tree, not Expedia. I had to fight tooth and nail to get a refund. Someone dropped the ball.

8

Janet

4 Apr 2025

·

Stayed 4 nights

The hotel very nice - unfortunately, they were understaffed causing delays in service at times but the staff they did have were very nice.

10

John

16 Sept 2024

·

Stayed 3 nights

Great staff and service! Rooms are clean and quiet. Bar staff, Bonnie and Melissa are top notch and very friendly and professional.

4

Kevin

19 Feb 2024

·

Stayed 2 nights

The customer service in this hotel was terrible. In the middle of the night, our toilet overflowed spilling water onto the floor. I turned off the water, but had to use our towels to clean up the bathroom. Te maintenance man came promptly and fixed the toilet and said that he would notify housekeeping to replace our towels. After contacting the front desk, they stated they would bring our towels to the room, as we could not take showers before an appointment we had. We contacted the front desk many times and they told me they were out of towels. It took nearly three hours to receive towels and we nearly missed our appointment. I will consider other options next time as I frequently travel to Pittsburgh.

2

Matthew

14 May 2023

·

Stayed 1 night

By far thee WORST check-in experience I have ever had. When I arrived at the hotel, I was told that there was only one room under my name when I reserved and paid for two. I showed them my confirmation email from Expedia and was told that “Expedia does this all the time” and was basically told oh well and that I needed to “figure it out”. When I asked for the manager, she could not have been any more rude and unhelpful. They eventually gave us a second room, but the experience was so awful that it has really left a bad taste in our mouths.

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AI-generated summary based on recent guest reviews

Location

Convenient driving base for downtown, stadiums, and the airport; several reviews note it’s an easy ride. Not much is walkable, so a car is typically needed.

Related guest reviews

10

Cathy

1 Jun 2025

·

Stayed 1 night

Perfect location to downtown 👌

10

Joseph

22 Feb 2025

·

Stayed 2 nights

Plenty of space for free parking. The room was very clean good sized. The team that cleaned our room was very friendly and cleaned our room very quickly. The front desk was very personable and helpful. Great location to do a lot of site seeing.

10

Kelly

17 Nov 2024

·

Stayed 4 nights

Very clean, close to the city. Would stay again.

10

Richard

21 Oct 2024

·

Stayed 3 nights

Not walkable for dinner

10

Miriam

8 Sept 2024

·

Stayed 1 night

Really enjoyed our stay. So close to south side and downtown (13 min drive) for the price we much prefer staying here with free parking and just driving into town. We will be back.

8

jeff

15 Nov 2023

·

Stayed 2 nights

Good location

8

Kate

15 Oct 2023

·

Stayed 1 night

This was a perfect 5 minutes from station square but right outside of the city chaos. The little town was quiet, nice, and relaxing. The hotel was clean, staff was friendly, and I liked the digital key for the rooms. It was a pleasant overnight stay.

8

Julie

24 Jul 2023

·

Stayed 4 nights

Convenient location..... staff great

4

Kristie

9 Jul 2023

·

Stayed 1 night

Lobby was beautiful. Breakfast was good. Our room smelled horrible like cigarette smoke. Shower was not clean. Fridge not working. Ice machine out of order.

10

Alexander

24 May 2023

·

Stayed 1 night

Large convention style hotel on the outskirts of Pittsburgh’s DWTN. A car is essential.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site options are generally well liked, with omelet stations and decent food, though prices feel high and offerings can be limited or under renovation. Complimentary breakfast is not included.

Related guest reviews

10

Tracy

21 Oct 2025

·

Stayed 2 nights

Check in staff was extremely courteous. The room was clean, the bed comfortable, and there was no deferred maintenance in the room. Breakfast was absolutely awesome. Couldn't believe that there was someone on staff to custom make your omelet to order

8

Kevin

9 Oct 2025

·

Stayed 5 nights

Exceptional gym with a view of the linked indoor and outdoor pool. The hot tub is within the indoor portion of the pool area. Most all the staff, I interacted with, were kind, patient thorough and thoughtful. It’s worth it to pay for the breakfast; they offer everything from toast and bagels to an omelette station, various yogurts and even smoked salmon with sliced red onions and capers! So good. The bar and the restaurant are both nice and the food is pretty good. Unfortunately, the TV’s in the bar, have a blue tint to them and it’s really bright in the bar at night. The rooms are nice and the base rooms come with a shower or a bathtub with shower. The A/C can be noisy and the toilets waste a ton of water; most of the time, you’ll have to flush 2-3x to get everything down (and that’s just for #1). All in all, it’s usually reasonably priced for all the amenities you’re getting…

8

Lucinda

3 Aug 2025

·

Stayed 1 night

The bistro was good. Bar and restaurant could use some updates. Food was good and cooked to order. Check in staff was slow. Bar and bistro staff were good.

10

Pamela

21 Jul 2025

·

Stayed 1 night

Great location, great breakfast in the onsite restaurant. Great staff that are friendly and ready to ensure you have a great stay.

10

William

11 May 2025

·

Stayed 1 night

Very friendly and accommodating staff. Excellent food options

10

Walter

19 Feb 2025

·

Stayed 1 night

A restaurant onsite.

4

Joseph

12 Sept 2024

·

Stayed 3 nights

There is no breakfast buffet. Instead you can $18 per person to eat in the dinner or go to the bistro where they have a very limited selection of breakfast items at rather expensive prices. Also most of the fitness room equipment is in poor condition and our showers leaked water to the bathroom floor.

10

Christine

21 Aug 2024

·

Stayed 1 night

The staff is friendly. Everything is clean. Breakfast was great, there are options of having an omelet or waffle made for you. The swimming pool(s) is fantastic! You can swim indoor and continue to the outdoor! All around it was a fantastic get away!

10

Sue

27 Dec 2023

·

Stayed 1 night

The people that work there are very nice and helpful. Breakfast in the main restaurant closes at 10:00. Bistro is limited in choices.

10

McKenna

9 Jul 2023

·

Stayed 2 nights

This property exceeded our expectations. The AC worked great and the bed was comfortable. Having the restaurant and the marketplace was convenient and had great hours. The restaurant was a little pricey but the food/ service was good. The marketplace was understandably priced. The check in/ out process was smooth and we got cookies so that’s always a plus lol The pool and the fitness center was well kept. The hot tub didn’t work but that’s really my only complaint. 20 min from PIT airport and 15 min from The Strip. Definitely recommend!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$104
March	US$104
April	US$185
May	US$170
June	US$148
July	US$133
August	US$135
September	US$124
October	US$182
November	US$135
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $209	16 $120	17 $117	18 $155	19 $159
20 $105	21 $120	22 $120	23 $123	24 $126	25 $200	26 $409
27 $120	28 $121	29 $123	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $324	3 $320
4 $103	5 $117	6 $120	7 $119	8 $117	9 $420	10 $394
11 $266	12 $117	13 $115	14 $123	15 $317	16 $264	17 $248
18 $110	19 $116	20 $120	21 $118	22 $107	23 $207	24 $140
25 $105	26 $115	27 $116	28 $120	29 $108	30 $243	31 $280

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Monthly average prices

About this property

Location

Room options

Suite, Accessible

Room, 1 King Bed, Accessible

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Presidential Suite

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed (Oversized Room)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton Pittsburgh - Green Tree

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