Name: DoubleTree by Hilton Hotel & Suites Charleston Airport
Address: 7401 Northwoods Blvd, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: US$96–US$254 per night
Rating: 8.35

What guests think

At DoubleTree by Hilton Hotel & Suites Charleston Airport, guests frequently praise spacious rooms, cleanliness, and friendly staff, while recurring complaints cite loud in-room air conditioning, inconsistent breakfast arrangements, and occasional maintenance or cleanliness issues.

The location is convenient for the airport, highways, and nearby shopping, though some find the surrounding area less appealing and highway-facing rooms can pick up traffic noise. On-site amenities like the bar, restaurant, Starbucks kiosk, pool, and a fire pit add convenience, but parking typically carries an extra fee. Overall, expect a comfortable, easy-access stay with occasional hiccups around noise, upkeep, and add-on costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar, restaurant, a Starbucks kiosk, pool, fire pit, and an airport shuttle are appreciated. However, parking usually requires an extra fee (via app), spots can be limited, and the pool is unheated or cold at times.

Related guest reviews

8

Francis

2 Sept 2025

·

Stayed 3 nights

I was surprised we had to pay a third party for parking - $12/day. I was not aware of this when we booked. Breakfast on site is very limited and a bit high in price. The room was FANTASTIC, the lady at the front desk was nice. The bar was a welcome sight and the bartender awesome.

10

JOY

30 Aug 2025

·

Stayed 2 nights

Comfortable room. Convenient location. Great outside and pool area. Loved the warm cookies upon arrival. Not a fan of pay to park.

6

Wady

8 Aug 2025

·

Stayed 2 nights

The hotel was very nice and clean. Only thing I had a problem with is the paid parking that you have to pay (nightly) in addition to your stay that you have already paid for. i thought that was kinda shady for them to sneak that in there. I asked the woman at the front desk and all she said was she's "sure that was in the fine print"...very very small. I think that is something that should be more well known!!

2

Wayne

4 Aug 2025

·

Stayed 1 night

Charged extra for parking via an app, couldn’t pay through hotel. Room a/c was terribly loud,cars raced up entrance ramp all night

8

Krystal

30 Apr 2025

·

Stayed 3 nights

The staff was nice and friendly. The shuttle to and from the airport was convenient.

8

Amy

4 Jul 2025

·

Stayed 2 nights

Lobby was beautiful, loved there was a bar and Starbucks coffee. The pool area wasn’t as nice as the rest of the property. The rooms were nice, bathroom was beautiful. There were a few instances with miscommunication about the actual fees due at check in. The night previous our stay, I tried to transfer our reservation to another Double Tree, Expedia customer service was very hard to understand communicate with. For some reason the transfer wasn’t allowed, I was never given a reason for why it’s not allowed. All in all, we enjoyed our weekend away from home.

10

Brian

15 Dec 2024

·

Stayed 3 nights

First off i have to say that i never felt so "at home" at a hotel before in my life. This was the most welcoming staff I've ever had the pleasure of meeting. They were both very helpful with transportation services to and from the airport and local restaurants and respectful. I would highly recommend this hotel to anyone. My only complaint would be the noise of the heater in the room but hey what can you do. Love this double tree and will continue to use this company based on my satisfaction during this latest stay. Renee in the two wrights restaurant works very hard and was a very welcome waitress! Mary the manager was veey helpful and very welcoming to me as a new guest. She always had a smile on her face!

10

Carolyn

2 Sept 2025

·

Stayed 2 nights

This is an excellent hotel. The staff are friendly. The indoor and outdoor areas are clean and well maintained. We had a king suite room and it was perfect! The pool was just like the pictures. I wish they could warm it at night because it was cold. I will definitely come back here again.

8

Angela

26 Mar 2025

·

Stayed 2 nights

Great staff and hotel. Didn’t like having to pay to park.

10

Janet

6 Apr 2023

·

Stayed 4 nights

Hotel was immaculate. Check in and out was quick and easy. Had a late dinner in the restaurant and the food was delicious. Staff is attentive even when they are racing around behind the bar. Inviting fire pit in the patio created a relaxing environment.

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Cleanliness

Many guests find rooms and common areas very clean. Others report stained carpets or furniture, mildew or odors, and occasional pests or dirty linens, making cleanliness inconsistent.

Related guest reviews

2

Timothy

13 Oct 2025

·

Stayed 1 night

The “comfy’ chair in our room was broken and the fabric was dirty. Roaches were crawling on the counters. The bathroom floor was super slick almost causing me to fall.

10

Evelyn

24 Oct 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable.

6

Jermaine

16 Feb 2025

·

Stayed 1 night

The carpet in the room was visibly soiled, stained, and dirty. It smelled like urine. I enjoy staying at the Hilton brands, but this one need cleaning throughly. Definitely, not what I expected.

6

Kathleen

14 Aug 2025

·

Stayed 1 night

Although this hotel lists “free breakfast,” there was no buffet or menu. Instead, I was given a card for a free breakfast “item” from a case of sad-looking Starbucks options. Very misleading. The listing also stated free parking, but in reality, I had to scan to pay $12/night. The saving grace was cleanliness! The hotel was in good condition and the room was spotless! The bed was comfortable as well.

10

Alphons McDevit

27 Aug 2025

·

Stayed 2 nights

Very clean and the staff was very friendly and helpful.

8

Kachiri

26 Oct 2025

·

Stayed 1 night

Staff were very friendly. The room was pretty clean, spacious, and comfy. We found a couple ants in the bed and shower. The AC unit in the room was really loud.

4

Courtney

21 Dec 2024

·

Stayed 4 nights

Carpet was stained, sheets had stains, hairs on the sink. Furniture looks like it came from the Goodwill. Couch and sofa smelled had a smell.

10

Argelie

24 Nov 2023

·

Stayed 2 nights

It was super clean

4

christian

26 Jul 2024

·

Stayed 1 night

The HVAC drain was blocked, so the carpet was completely soaked, and you could smell the mildew, I woke up, and my sinuses were completely closed from the smell. Also, the coffee maker only worked halfway and spilled water everywhere.

2

Caron

6 Oct 2024

·

Stayed 1 night

Filthy bed linen. Absolutely disappointing

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Rooms

Suites are spacious and beds generally comfortable, but many note very loud in-room A/C and some freeway noise. Maintenance issues like loose drawers, faulty fixtures, inconsistent water temperature, and aging decor appear in a number of stays.

Related guest reviews

4

Ake_

29 Dec 2024

·

Stayed 2 nights

Noisy A/C

10

Rose A

27 Oct 2024

·

Stayed 2 nights

Our room was nice, but on the side if the building next to the freeway , very noisy! Did not sleep most if the night! I talked to the front desk in the morning and by late afternoon was moved to a room across the hall. It was so much quieter! And I slept well! Thanks to the curtious and caring staff!!! Also had a great dinner in the restaurant and service was excellent!!! RAK

6

brian

21 Jun 2025

·

Stayed 2 nights

The stay ranged between okay and good. The king suite was very spacious with good interior arrangement of furniture. Unfortunately some of the drawers would not stay closed and the sliding bathroom door was hard to open from the inside if closed all the way. Also, the room didn't have much information in terms of how to connect to wifi, menu options for the restaurant on-site, etc.

6

Taylor

1 Jun 2024

·

Stayed 2 nights

The room was ok. Definitely in need of a few upgrades. Our shower handle fell off mid shower. The shower was luke warm. The air condition unit was very loud and when we entered the room the tv was not working due to cords being unplugged. I guess from a previous guest. If you’re looking for a room that is right off the highway then sure but I will not be back.

8

Joi

24 Nov 2025

·

Stayed 1 night

Room pretty, spacious, clean and comfortable. Took away 1 star because the hot water faucet was broken requiring 2 hands to operate.

8

Mica

7 Jul 2025

·

Stayed 1 night

The property was convenient but the AC unit in our room on the first floor was extremely loud in our room, which made it hard to sleep. Ended up having to turn the AC off. This should have been resolved by maintenance checks before having guests stay.

8

Aja

16 Jun 2025

·

Stayed 1 night

Everything was beautiful! Customer service was 10/10. Check in and checking out was pleasant, quick and easy. The only reason why I didn’t give it 5 stars was because of the AC unit, even when we had the temperature turned up to 80 there was still cold air constantly blowing.

8

Cynthia

2 Jun 2025

·

Stayed 2 nights

The hotel suite was spacious and clean. However, the bed was hard and uncomfortable. The drawers in the sitting area were broken and would not stay closed, and the toilet was extremely low to the ground that did not deter me from enjoying my time in the suite, though.

8

Tamiko

2 Jun 2025

·

Stayed 2 nights

Overall stay was great. However there were small hang-ups like the fans not working in the bathroom and the AC unit sounding like a jet plane engine every time it turned on. It was extremely loud. Despite this, I still enjoyed the stay and the comfort of the bed is what’s most important: 5 stars! I would stay again!

6

Shannon

29 Aug 2025

·

Stayed 2 nights

All of the staff was exceptional, except one very rude lady helping at the bar. Rude! Rude! Rude! I'm from Texas and expected some southern hospitality. She had NONE. Instead of telling me that they were out of items mentioned on the drink menu, she just kept telling me NO! All she needed to say was they were out of the item. Finally, her gentleman co-worker spoke up and let me know the situation. The room was nice, but unfortunately, I faced the freeway and it was noisy. The hotel itself was quiet, no loud kids, etc... The property itself is definitely older. Carpet, paint, etc. The lobby is gorgeous, big, and very posh! Note- There is NO continental breakfast! You pay for everything!!! I tried to order room service thru their app the first night I arrived and of course it would not take my order because it said my room number did not exist! I tried it 4 times! I made sure I was using my correct room number. This was extremely frustrating.

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Service

Staff are frequently praised as friendly, helpful, and accommodating at check-in and throughout stays. There are recurring complaints about rude interactions, poor communication, and slow or unresponsive follow-up to issues.

Related guest reviews

10

kevin

16 Dec 2024

·

Stayed 2 nights

Mary of customer service was next level and exemplified what it is about. Anove and beyond and sincere genuine enjoyment of her job. Luis as well was exemplary and complimentary. A wonderful way to be welcomed home during our stay.

2

Makeba

15 Jun 2025

·

Stayed 2 nights

This hotel has beyond poor customer service. We had to be proactive and ask questions regarding parking to avoid towing, figure out what was included as far as amenities on our own, as they weren’t explained upon checking in, and consistently had to follow up regarding a clogged sink. Eventually, we were switched to another room after four calls over an hour timeframe to the front desk and speaking with another representative. We were still further inconvenienced after getting switched. It was a very terrible experience after driving 8 hours. We received a breakfast voucher for the inconvenience. However, we don’t eat breakfast, so it didn’t smooth anything over. The second room’s carpet was stained bad and had a slight odor. We will never book here again.

2

Micheal

2 May 2025

·

Stayed 1 night

Receptionist was rude, had to pay extra for parking. Would have been nice to at least known about that ahead of time. Not a pleasant stay. Never coming back or getting another dime.

8

Toriana

2 Sept 2025

·

Stayed 1 night

Great customer service at check-in. The room and hotel is very nice. Newer and well maintained. Only reason I didn't give it a 5 star is due to the location. The area surrounding the hotel is not a great area, not super safe.

2

Gwynth

9 Jun 2025

·

Stayed 3 nights

Due to a severe storm, the electricity in the hotel went out. Due to this, we had to check out of the hotel a day early. We were told that we would not get charged for the extra night. We had to walk up four flights of stairs then down four flights of stairs several times with several pieces of luggage. The hotel employee by the name of Gwen was very, very rude. Even our first night at the hotel, the air conditioning unit made so much noise we could not sleep. We requested a room change and Gwen told us, in a very unprofessional manner, that nothing was available. We then called back and spoke to Mary and she was to get us another room. Mary was very nice and professional.

10

Cierra

27 Apr 2025

·

Stayed 1 night

Had the best experience at this property. I had to travel for work here and Michelle was the first person who took great care of all of my needs. She was attentive, even while managing many roles in the late evening. The gentleman the next day was just as nice and I even had an impromptu tour from the sales manager. Everyone I encountered at this property was great and the room was exactly what I needed as well. Plenty of space, clean, and an overall great experience!

10

Sommer

9 Sept 2025

·

Stayed 1 night

The staff was very helpful and friendly. The room was very spacious and clean. Close to a lot of places.

10

Jade

3 Mar 2025

·

Stayed 1 night

Very nice hotel. Hotel and rooms were very clean. Rooms were spacious and comfy. Lobby was nice as well as the lobby bar. They have a Starbucks at the bar which is cool. The bartender was nice and attentive. Gwen at the front desk went above and beyond to make our stay enjoyable. She checked us into our room as early as possible without any hassle. She was extremely helpful. I'd definitely stay at this hotel again!

10

Derrick

4 Feb 2025

·

Stayed 2 nights

Mary was awesome, she was so friendly and helpful. She checked on us to make sure everything was okay and if we needed anything.

10

Carol

27 Nov 2024

·

Stayed 1 night

Luis was exceptional with his service at check in

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Location

Convenient to the airport, interstate access, and shopping/dining areas. Some feel the immediate area is less appealing and traffic noise can affect freeway-facing rooms.

Related guest reviews

6

Chanda

3 May 2025

·

Stayed 3 nights

Not happy about location. Hotel is in between many big box stores. Not walkable. Advertisement misleading that it is an upscale hotel in the airport area. Title should not include airport. Old hotel that was renovated.

6

Denesha

29 Mar 2025

·

Stayed 1 night

Enjoyed the stay for the most part. The location is right beside a busy highway so it does get loud, especially in the evening. The woman working the front desk wasn’t the friendliest person .. but she did get me checked in and out in a timely manner. I just always believe that working in hospitality, you should come across or atleast TRY to come across as welcoming, friendly, etc. The hotel gets the job done when all other hotels are busy but will stick to Embassy hotels from now on.

10

Steven

10 Jan 2025

·

Stayed 1 night

Convenient location. Close to the interstate and very quick access to the airport.

10

shirley

13 Apr 2025

·

Stayed 1 night

I enjoyed the location of the property being so surrounded by most everything you could ask for. The hotel was clean; The security personnel, David, was especially kind as well as the gentleman who checked us in.

8

Latashia

23 Feb 2025

·

Stayed 2 nights

Close to mall

8

Jessica

9 Jun 2024

·

Stayed 3 nights

Really like this property for our stay. Clean, good parking, near the outlets and multiple shopping locations. Bed was comfortable. I didn’t have a drink there but saw several folks sitting at the bar watching a game and having drinks. Nice lobby area.

8

Pamela

21 May 2025

·

Stayed 1 night

Too far from the core.

10

Jordan

3 Dec 2024

·

Stayed 1 night

Staff was kind, room was neat and great size! Not the greatest area of town but overall happy and super easy in and out of Airport

8

Helen

30 Dec 2024

·

Stayed 1 night

Entry road approaching property is not marked well. It’s easy to turn in to an area that ends up being fenced off with no access to the property

10

Cedric

14 Apr 2025

·

Stayed 2 nights

Let me first start off by saying I love this property. The room I has was very nice and very roomy. The staff was great, 5 stars all around. The only negative I have is that on the side my room was located was the highway and it just seemed some of the cars were extremely loud at night. It's possible it wasn't any louder and I'm just not used to hearing them like that. But even with that, it's still a great location.

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Dining

There is no complimentary breakfast; the Starbucks kiosk is limited and considered pricey by several guests. On-site restaurant and bar receive mixed feedback, with meals ranging from very good to mediocre and prices sometimes high.

Related guest reviews

10

Jane

2 Oct 2024

·

Stayed 1 night

The staff was very helpful and they had an amazing on site bar and restaurant. The bar staff was top notch and hospitable. Hard working group as late as we were there. Can't say enough about them.

8

Arnold

6 May 2025

·

Stayed 1 night

The dinner was surprisingly good. The brisket sandwich was off the charts. They originally gave me a room knowingly with a VERY noisy air conditioning. They agreed to change it but was this room even made available? But very nice people. Nice room and great shower.

10

Jennifer

19 Aug 2023

·

Stayed 1 night

Happy with our stay. Clean and pretty modern. Very expensive bar . Would definitely stay again

6

Janet

22 Sept 2024

·

Stayed 2 nights

Van service to and from the airport was excellent - courteous, on time and accommodating. Front desk staff very friendly and helpful. BUT, without renting a car, there are zero options for meals other than a VERY limited Starbucks processed breakfast in a bag and poor dinner options of basic, tasteless entrees. Stark seating and decor, cold and uninviting.

6

Denise

27 Jan 2025

·

Stayed 1 night

They said the offered breakfast but all they had was Starbucks. Hotel was very cold, even the room. PPlus you have to pay for parking.

6

Kathleen

14 Aug 2025

·

Stayed 1 night

Although this hotel lists “free breakfast,” there was no buffet or menu. Instead, I was given a card for a free breakfast “item” from a case of sad-looking Starbucks options. Very misleading. The listing also stated free parking, but in reality, I had to scan to pay $12/night. The saving grace was cleanliness! The hotel was in good condition and the room was spotless! The bed was comfortable as well.

10

Kie

29 Jun 2025

·

Stayed 3 nights

Only thing I did not like was the fact that there was no breakfast

8

Marco

16 Nov 2024

·

Stayed 1 night

The hotel room was amazing but the breakfast was a joke, not worth the $15 extra (like literally a Starbucks coffee and a bagel)

8

Debra Krishna

27 Apr 2025

·

Stayed 3 nights

I had a good stay I was disappointed in the fact I was not told to get coupons for breakfast my daughter paid for coffee and muffin every morning via Starbucks in the lobby and never once did anyone tell her that we were suppose to get coupons to cover our breakfast so we paid 30 dollars every day we were there ? So lack of communication I guess ! The rest of it was nice the people were very nice !

8

Amy

4 Jul 2025

·

Stayed 2 nights

Lobby was beautiful, loved there was a bar and Starbucks coffee. The pool area wasn’t as nice as the rest of the property. The rooms were nice, bathroom was beautiful. There were a few instances with miscommunication about the actual fees due at check in. The night previous our stay, I tried to transfer our reservation to another Double Tree, Expedia customer service was very hard to understand communicate with. For some reason the transfer wasn’t allowed, I was never given a reason for why it’s not allowed. All in all, we enjoyed our weekend away from home.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$111
March	US$127
April	US$157
May	US$132
June	US$133
July	US$129
August	US$110
September	US$109
October	US$121
November	US$104
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $135	16 $146	17 $124	18 $145	19 $145
20 $102	21 $115	22 $115	23 $124	24 $124	25 $140	26 $136
27 $96	28 $116	29 $124	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $161	3 $159
4 $107	5 $120	6 $132	7 $134	8 $130	9 $193	10 $254
11 $107	12 $114	13 $134	14 $134	15 $126	16 $199	17 $179
18 $107	19 $107	20 $125	21 $125	22 $125	23 $178	24 $191
25 $107	26 $107	27 $125	28 $125	29 $116	30 $134	31 $143

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed with Sofa Bed

Two Double Beds, Accessible (Hearing)

Two Double Beds, Adapted; Hearing Impaired, with Tub

Family Suite, 1 King Bed with Bunkbeds (1 and a Half Baths)

Two Room Suite, 1 King Bed with Sofa Bed

Two Double Beds

One Bedroom Suite, King Bed with Sofa Bed, Accessible (Hearing)

One King Bed, Accessible (Hearing)

Two Room Suite, 2 Double Beds with Sofa Bed

One Bedroom Suite. 1 King Bed with Sofa Bed, Accessible, Roll in Shower

One King Bed, Adapted Accessible with Tub

One King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel & Suites Charleston Airport

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Prices for upcoming dates