Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The hotel is located within a 10-minute drive of Six Flags Hurricane Harbor and Mercer Arboretum and Botanic Gardens. It is approximately 9.9 miles from ExxonMobil Campus and 10.2 miles from Sam Houston Race Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.

Best Western Plus North Houston Inn & Suites

Average nightly price at Best Western Plus North Houston Inn & Suites by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$89
March	US$99
April	US$97
May	US$94
June	US$104
July	US$96
August	US$87
September	US$77
October	US$84
November	US$89
December	US$81

What guests think

At Best Western Plus North Houston Inn & Suites, many guests appreciate a convenient location near the freeway and IAH, fair prices, and solid basics suited to short stays, business trips, and airport stopovers.

Rooms are often comfortable and quiet, though some feel dated, with occasional odors and maintenance complaints such as loud or weak A/C and low water pressure. Service receives plenty of praise, but several reviews cite inconsistent responses, unhonored perks, and poor communication when problems arose. Breakfast draws many positive comments for hot items and coffee, yet replenishment and coffee timing vary, and a few guests reported illness after eating. Overall, expect a convenient, budget-minded stay with solid basics and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and in-room jetted tubs are mentioned, with mixed feedback on the pool's condition. Multiple guests reported vending machines not chilling or functioning properly.

Related guest reviews

8

leila

11 Aug 2025

·

Stayed 1 night

Jacuzzi

6

James

15 Dec 2024

·

Stayed 2 nights

Looks like it’s been renovated lately. Seems safe. The room was quiet. AC and heat worked. The bathroom ceiling had brown stuff on it. It looked like mold. The vending machine got me for a few bucks. It worked once and then got clogged up. Breakfast ends at 9. Went down at 8:30 and there were only scraps. The breakfast lady was there, and did check to see there were only a few crumbs left, but didn’t seem to care.

6

Pamela

25 Apr 2025

·

Stayed 1 night

No coffee in lobby till 6, kept getting locked out of side doors (they know about the issue but dont fix). Key stopped working for main entrance at 4 am.

2

Darriona

20 Jan 2025

·

Stayed 1 night

Toilet didn’t work, tub did not work. Tv did not work

4

Miguel

11 Mar 2025

·

Stayed 1 night

They don’t have any water or coffee for guests

10

Mark

30 May 2023

·

Stayed 2 nights

We loved the jetted tub. Service was excellent

4

Jefferson

2 May 2025

·

Stayed 4 nights

If you have other options, take it. They had me in an accessible room, which I didn’t book. There was no iron, I had to threaten to leave before they gave me one. The computer nor the printer works, so if you need something printed you have to email it to them for them to do it. They had difficulty retrieving my email to print. The vending machine award not cold. After I got my warm soda and said some about it; they said they knew it wasn’t cold. I asked why wouldn’t they put a sign up saying it wasn’t Cold for their patrons. They begin to give every reason of why it wasn’t working and what they needed to do and that I could get some ice. All I asked was be considerate of your guests and put a sign Saying the drinks were not cold; and they wouldn’t give me My money back either.

2

Rudy

22 Jul 2024

·

Stayed 1 night

We did not feel safe at hotel and on the property parking lot. We left for that reason. Questioned if security was provided and never saw the red car she stated was security. The two bathroom towels were pool towels. The pool was green and exterior building damage. I wanted a refund or credit.

8

Toshiba

14 Jun 2023

·

Stayed 2 nights

Everything was perfect, front desk was respectful, and nice, room was cleaned, everything in room worked, pool was nice and clean and hotel wasn't to far from anyplace you needed to go and also got my deposit back fast, I will stay here again

2

Ls

26 Jan 2025

·

Stayed 1 night

No hot water .. wasn’t fixed by the time We had to check out so we had book another hotel to shower as we were on the road traveling. Tried to call 4 separate times and the phone didn’t work .. we both went down twice to see about the water and were told the plumber was coming In 30 min.. thirty mins was over an hour actually. Was told they’d call me to discus compensation… that hasn’t happened. So I’ll be going to my card company about this and calling corporate.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note clean rooms and common areas, but there are recurring lapses like stained or spotted linens, occasional hair, and some odor or mold concerns.

Related guest reviews

6

James

15 Dec 2024

·

Stayed 2 nights

Looks like it’s been renovated lately. Seems safe. The room was quiet. AC and heat worked. The bathroom ceiling had brown stuff on it. It looked like mold. The vending machine got me for a few bucks. It worked once and then got clogged up. Breakfast ends at 9. Went down at 8:30 and there were only scraps. The breakfast lady was there, and did check to see there were only a few crumbs left, but didn’t seem to care.

2

Dawnte

13 Jul 2025

·

Stayed 1 night

DO NOT BOOK HERE! The staff is very rude and unprofessional. They tried to kick me out of me room so the housekeeper could clean it. When I told them that I didn't feel well due to getting sick from their breakfast food, they refused to provide housekeeping. The A/C unit had visible black mold spores on it affecting my asthma but the receptionist lied claiming that it was clean even though I had photos of the black mold spores on the exterior of the A/C unit. I ended up with a food borne illnesses within 4-6 hours after eating their breakfast. I experienced extreme nausea and diarrhea multiple times in one day after eating their breakfast. The receptionist tried to argue with me about leaving my room so the housekeeper could clean it but failed to mention at check-in the day before that that was their hotel policy. Unprofessional staff, unclean rooms, moldy A/C units and a very unpleasant stay. I will never book at this hotel ever again. I have Graves disease and asthma, and the mold exposure caused me to not be able to use the A/C unit and it was very hot in the room. The staff could care less about their customers.

10

Shantell

6 May 2025

·

Stayed 1 night

My first time here and i was very pleased with my room. It was clean and oder free.

10

Jennifer

27 Nov 2024

·

Stayed 2 nights

Clean and friendly staff

8

Renyya

29 Oct 2025

·

Stayed 4 nights

Everything was great except the fact they never had enough towels, and some of the towels that we were able to get were spotted. Overall I enjoyed my stay and will return next year.

10

Crystal

9 Oct 2025

·

Stayed 2 nights

Always great service and clean

10

Crystal

28 Sept 2025

·

Stayed 2 nights

Friendly staff. Nice and clean

6

Shelby

27 Jun 2025

·

Stayed 2 nights

Very small, pictures are not the same as actual room. The room was very humid and stunk like marajuana.

6

Richard

18 Apr 2025

·

Stayed 1 night

Not a picky person, but the floor had a stain, one of the beds had a stain on the sheets that was decent and a long piece of hair and the other bed had a hole in the sheet. Not sure the room was serviced before us properly. Breakfast was so so.

8

Rodney

4 Aug 2025

·

Stayed 1 night

There was hair in the bed

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable, quiet, and sometimes spacious. Some feel dated with odors, and a few guests reported maintenance issues like loud or weak A/C, low water pressure, or door and TV problems.

Related guest reviews

10

Josefa

3 Jun 2025

·

Stayed 1 night

Very easy to check in they’re very friendly quiet area the main lobby very nice and clean breakfast. It’s good.

6

Jim

21 Apr 2024

·

Stayed 1 night

Toilet flush needed maintenence.

6

Marco A Thomae

3 May 2024

·

Stayed 1 night

It feels old. The furniture and amenities. They SMELL old

8

Grigory

24 Mar 2024

·

Stayed 5 nights

The room was spacious and reasonably clean. There were some odours reminiscent of an old apartment building but didn’t bother me. Bed was comfortable and had no concerning smells, a few old stains here and there but that’s okay. Complimentary breakfast was good enough to start the day, good selection of classic breakfast items (eggs, sausage, potatoes, cereal, DIY waffles and pancakes, fruit, and beverages). My only real complaint was the shower; mine had very low water pressure and a fixed shower head so getting clean took a while.

8

Terry

3 Oct 2023

·

Stayed 1 night

The property is located close to an interstate highway which was a bit noisy, but not too bad when in the room with the A/C running. On the other hand, the A/C unit was also loud. On the first room, the door handle did not automatically lock when leaving the room, so the person at reception immediately gave us another room. The door handle on the second room locked, but the screw for the handle was almost coming out. Otherwise, most everything else was functional.

10

Samson

16 Jan 2025

·

Stayed 4 nights

I was traveled with my family for 4 nights the room was Clean and quiet .

8

James

11 May 2025

·

Stayed 1 night

This hotel was good for my purpose of a one night stay before early morning flight from IAH. The room was clean and recently painted. The downside was the pillows were uncomfortable as I need a soft pillow for my neck. The bed was comfortable. The staff was friendly. I would stay there again.

10

Marvin

12 May 2025

·

Stayed 1 night

Stayed for a night was clean and right off the freeway conveniently located by the Airport too.

10

Terry

21 May 2025

·

Stayed 1 night

We arrived to Houston late. The young lady at the desk was waiting for us. She was very helpful very polite. Our room was comfortable very spacious. The bed was comfortable. Would definitely stay again.

6

Shelby

27 Jun 2025

·

Stayed 2 nights

Very small, pictures are not the same as actual room. The room was very humid and stunk like marajuana.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. However, several reviews report inconsistent service, from unhonored perks and poor communication to disputes over housekeeping and unresolved issues.

Related guest reviews

4

Natalli

22 Nov 2024

·

Stayed 2 nights

The front desk lady did not accommodate my vip property perks and didn’t try to make things right upon seeing my frustration/confusion

10

chris

7 Jun 2025

·

Stayed 1 night

Great stay, very clean, staff was accommodating, helpful and nice

2

Dawnte

13 Jul 2025

·

Stayed 1 night

DO NOT BOOK HERE! The staff is very rude and unprofessional. They tried to kick me out of me room so the housekeeper could clean it. When I told them that I didn't feel well due to getting sick from their breakfast food, they refused to provide housekeeping. The A/C unit had visible black mold spores on it affecting my asthma but the receptionist lied claiming that it was clean even though I had photos of the black mold spores on the exterior of the A/C unit. I ended up with a food borne illnesses within 4-6 hours after eating their breakfast. I experienced extreme nausea and diarrhea multiple times in one day after eating their breakfast. The receptionist tried to argue with me about leaving my room so the housekeeper could clean it but failed to mention at check-in the day before that that was their hotel policy. Unprofessional staff, unclean rooms, moldy A/C units and a very unpleasant stay. I will never book at this hotel ever again. I have Graves disease and asthma, and the mold exposure caused me to not be able to use the A/C unit and it was very hot in the room. The staff could care less about their customers.

2

Dawnte

4 Aug 2025

·

Stayed 1 night

Horrible staff! Gave me a room with a mold infested A/C unit even though I told them that I'd just gotten out of the hospital from being exposed to mold at a different hotel. The housekeeper tried to force me to leave my room in order to clean it. The breakfast food gave me terrible diarrhea for 12 hours. The remote didn't work for the TV. The front desk male agent was unprofessional, not answering the phone while having a personal conversation with some guy. The front desk female went from being really nice to argumentative when I told her that I wasn't going to leave my room and my personal belongings while the housekeeper came to clean. I will never ever stay at another Best Western because of my experience here!

10

Julie

31 May 2025

·

Stayed 1 night

Everything was great. The room was neat and clean. The staff was very polite and very helpful. The owner went out of his way to make our stay very pleasurable. Breakfast was great, and I love the fancy coffe machine lol.

4

Jefferson

2 May 2025

·

Stayed 4 nights

If you have other options, take it. They had me in an accessible room, which I didn’t book. There was no iron, I had to threaten to leave before they gave me one. The computer nor the printer works, so if you need something printed you have to email it to them for them to do it. They had difficulty retrieving my email to print. The vending machine award not cold. After I got my warm soda and said some about it; they said they knew it wasn’t cold. I asked why wouldn’t they put a sign up saying it wasn’t Cold for their patrons. They begin to give every reason of why it wasn’t working and what they needed to do and that I could get some ice. All I asked was be considerate of your guests and put a sign Saying the drinks were not cold; and they wouldn’t give me My money back either.

10

VENKATESHA J

24 Apr 2023

·

Stayed 1 night

Staff customer service was excellent. Mr. Jai at the front desk was very nice, courteous, understood my needs and thus helped me accordingly.

10

Edwin

7 Sept 2025

·

Stayed 2 nights

Great hotel, clean, comfortable with a great staff. Amry is one of the best, thanks so much for being so friendly with us (Wife and I). You make everything so easy and so accommodating.

10

Abby

29 May 2025

·

Stayed 2 nights

It was convenient and they even let me extend my stay last minute. The room was clean and the breakfast is good. The staff are all super friendly to!

2

Ls

26 Jan 2025

·

Stayed 1 night

No hot water .. wasn’t fixed by the time We had to check out so we had book another hotel to shower as we were on the road traveling. Tried to call 4 separate times and the phone didn’t work .. we both went down twice to see about the water and were told the plumber was coming In 30 min.. thirty mins was over an hour actually. Was told they’d call me to discus compensation… that hasn’t happened. So I’ll be going to my card company about this and calling corporate.

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AI-generated summary based on recent guest reviews

Location

Convenient to IAH and major freeways with many nearby food options; suitable for quick stopovers. A few guests mention highway noise and an industrial feel in the area.

Related guest reviews

8

LUIS GARCIA

24 Nov 2023

·

Stayed 8 nights

Great location, near freeway

10

David

4 Dec 2024

·

Stayed 1 night

We stayed here for one night after we arrived at Houston Airport. The hotel is ok if you a looking for a short stay near the airport.

6

Owais

26 May 2025

·

Stayed 1 night

Drab exterior. Area around hotel is too industrial. Hotel smelled too heavily of ‘disinfectant’

8

James

11 May 2025

·

Stayed 1 night

This hotel was good for my purpose of a one night stay before early morning flight from IAH. The room was clean and recently painted. The downside was the pillows were uncomfortable as I need a soft pillow for my neck. The bed was comfortable. The staff was friendly. I would stay there again.

10

Kevin

23 Jan 2024

·

Stayed 1 night

Needed a convenient hotel because my flight was canceled. This was perfect.

10

EULALIO CANO

8 Jun 2025

·

Stayed 1 night

The price was fair. The location was convenient. Personnel kind and breakfast was good. Many burger restaurants nearby.

10

Marvin

12 May 2025

·

Stayed 1 night

Stayed for a night was clean and right off the freeway conveniently located by the Airport too.

10

Dustan

10 Sept 2023

·

Stayed 2 nights

Close to food places

8

Terry

19 Jun 2025

·

Stayed 1 night

Easy to locate and clean facility with friendly staff.

8

James

19 Jun 2024

·

Stayed 1 night

We enjoyed our stay. Room was in good shape and clean and was very spacious. Hotel was close to airport and several fast food locations.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for hot items and variety, and the coffee machine gets compliments. Some guests noted limited replenishment or coffee timing, and a few reported getting sick after breakfast.

Related guest reviews

6

James

15 Dec 2024

·

Stayed 2 nights

Looks like it’s been renovated lately. Seems safe. The room was quiet. AC and heat worked. The bathroom ceiling had brown stuff on it. It looked like mold. The vending machine got me for a few bucks. It worked once and then got clogged up. Breakfast ends at 9. Went down at 8:30 and there were only scraps. The breakfast lady was there, and did check to see there were only a few crumbs left, but didn’t seem to care.

2

Dawnte

13 Jul 2025

·

Stayed 1 night

DO NOT BOOK HERE! The staff is very rude and unprofessional. They tried to kick me out of me room so the housekeeper could clean it. When I told them that I didn't feel well due to getting sick from their breakfast food, they refused to provide housekeeping. The A/C unit had visible black mold spores on it affecting my asthma but the receptionist lied claiming that it was clean even though I had photos of the black mold spores on the exterior of the A/C unit. I ended up with a food borne illnesses within 4-6 hours after eating their breakfast. I experienced extreme nausea and diarrhea multiple times in one day after eating their breakfast. The receptionist tried to argue with me about leaving my room so the housekeeper could clean it but failed to mention at check-in the day before that that was their hotel policy. Unprofessional staff, unclean rooms, moldy A/C units and a very unpleasant stay. I will never book at this hotel ever again. I have Graves disease and asthma, and the mold exposure caused me to not be able to use the A/C unit and it was very hot in the room. The staff could care less about their customers.

2

Dawnte

4 Aug 2025

·

Stayed 1 night

Horrible staff! Gave me a room with a mold infested A/C unit even though I told them that I'd just gotten out of the hospital from being exposed to mold at a different hotel. The housekeeper tried to force me to leave my room in order to clean it. The breakfast food gave me terrible diarrhea for 12 hours. The remote didn't work for the TV. The front desk male agent was unprofessional, not answering the phone while having a personal conversation with some guy. The front desk female went from being really nice to argumentative when I told her that I wasn't going to leave my room and my personal belongings while the housekeeper came to clean. I will never ever stay at another Best Western because of my experience here!

10

Dawn

14 Mar 2025

·

Stayed 1 night

Awesome price -Great staff -Amazing coffee and breakfast! Will stay here again

10

ALEXANDER

29 Apr 2024

·

Stayed 2 nights

The staff here a very well knowledgeable and very helpful. Also the breakfast is great and the coffee machine is excellent.

10

Julie

31 May 2025

·

Stayed 1 night

Everything was great. The room was neat and clean. The staff was very polite and very helpful. The owner went out of his way to make our stay very pleasurable. Breakfast was great, and I love the fancy coffe machine lol.

10

Dale

25 Feb 2024

·

Stayed 1 night

The breakfast was good, not great! Just scramble eggs, walffes, cereal, potatoes and sausage! Our room was good, except the lamp shades were very old, The bed and shower were great.I would stay here again,.The front desk staff were friendly!

10

Cristi

29 Dec 2024

·

Stayed 2 nights

The room was comfortable. The property was clean and quiet. We all were able to get a good night's sleep. Breakfast was good. Items included scrambled eggs, sausage, roasted potatoes,waffles,cereals as well as coffee,tea, and hot chocolate. The staff was friendly and efficient. Will definitely stay again.

10

Johnathan

23 May 2024

·

Stayed 1 night

Was there for a weekend with my son and I had no issues at all. I’m very funny about hotels. They accommodated me well. Clean room. Comfortable, clean bathrooms. Lobby area was simple and chill. Not a noisy place. Staff was cool and sweet. They have the dopest coffee machine. Breakfast was good also. Nothing over the top, but it was enough to get you full for free. I have no complaints about my stay. Will be booking again.

10

Lisa

15 Feb 2025

·

Stayed 3 nights

First, I want to say that the entire staff is outstanding - reception, food service, and housekeeping. Everyone was friendly and went out of their way to be helpful. Thank you. Breakfast was excellent – waffles, eggs, sausage, cereals, fruit and juice. Great start to the day. The hotel is a little older, but it’s clean and well maintained. The only thing I could have asked for were more substantial blankets. They were very light, and some people get cold at night. But I would definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $106	17 $88
18 $89	19 $89	20 $89	21 $87	22 $87	23 $87	24 $89
25 $89	26 $92	27 $89	28 $89	29 $89	30 $90	31 $90

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $69	3 $69	4 $69	5 $70	6 $69	7 $70
8 $68	9 $70	10 $69	11 $69	12 $70	13 $70	14 $69
15 $70	16 $70	17 $70	18 $70	19 $69	20 $70	21 $70
22 $70	23 $70	24 $71	25 $70	26 $68	27 $70	28 $70
29 $69	30 $68

Best Western Plus North Houston Inn & Suites

Prices for Best Western Plus North Houston Inn & Suites

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of Best Western Plus North Houston Inn & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Plus North Houston Inn & Suites

Prices for upcoming dates