Name: Hilton Garden Inn Houston/Bush Intercontinental Airport
Address: 15400 John F Kennedy Blvd, Texas, United States of America, Houston (and vicinity), North Central Houston, US
Price range: US$118–US$159 per night
Rating: 7.87

What guests think

Travellers choose Hilton Garden Inn Houston/Bush Intercontinental Airport for its proximity to IAH, frequent airport shuttle, and generally friendly staff, with many noting clean, comfortable rooms that work well for short stopovers or early flights.

Common downsides include inconsistent dining—especially pricey or limited breakfasts—and occasional shuttle delays or coordination issues. Several reviews also mention noisy in room air conditioners or aircraft noise, and intermittent maintenance problems such as closed pool or hot tub. Cleanliness is usually strong but not flawless, with some reports of odors, damp carpets, or missed housekeeping. Overall, expect a convenient airport hotel with helpful staff and practical comforts best suited to short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is widely used and generally reliable, though waits or coordination issues occur at times. Fitness center gets praise; pool and hot tub are sometimes closed or cold, and parking carries a fee with isolated security concerns noted.

Related guest reviews

6

Ashley

2 Feb 2024

·

Stayed 1 night

Advertise that they have a hot tub but was not accessible. We booked this hotel solely based on the hot tub and no where did it say in the listing that it was under maintenance or unavailable. Misleading to say a hotel has a hot tub only to show up and for it to be unavailable. Would have stayed somewhere else if there was no hot tub. I am a Hilton Honors Diamond member also just used Expedia to book through because rate was cheaper. Hotel was very clean and staff was pleasant. Don’t book this place if you want the hot tub or call ahead to verify it is accessible prior to booking.

8

Kelly

14 Sept 2025

·

Stayed 1 night

minutes from airport, comfortable room, restaurant was good and staff were lovely. airport shuttle was punctual, driver was super friendly.

10

Marianne

26 Jul 2025

·

Stayed 1 night

We enjoyed the fitness center. Compared to other hotels this one had new machines and a great choice of equipment (I am a physiotherapists so I really appreciate their choice of TRX, kettlebell, foam roller, cable machine etc). Everything was clean and new. We enjoyed the pool, a fantastic and needed break from sitting in the airport or in the plane. Nice and kind service at the reception, the kitchen and the ladies cleaning. Also the person who is driving the airport shuttle was very sweet.

10

Eddie

3 Mar 2025

·

Stayed 1 night

Very clean hotel excellent food service pool with a hot tub

4

Jesson

8 Feb 2025

·

Stayed 1 night

Hot tub broken. Pool freezing.

8

gilbert

14 May 2025

·

Stayed 3 nights

Hotel room was good recession clerks are very friendly. My pet pee was that they charge you $10 a night to park when you're staying there so anyone going to this hotel remember if you're there for three nights or more they charge you $10 a night plus tax. I will not be staying at this hotel any longer.

10

Michael

6 May 2025

·

Stayed 1 night

Convenient to IAH, great facility and well maintained. Excellent restaurant food and service. Great value

2

Javier

17 Mar 2025

·

Stayed 1 night

While the hotel claims to have security, it’s clear that their measures are ineffective. What’s worse, the hotel has refused to take any responsibility for the incident, offering only generic apologies instead of meaningful action or assistance. A secure environment is a basic expectation for any hotel, yet this location failed to provide that. CAR WAS STOLEN! If you are considering staying here, think twice—especially if you’re bringing a vehicle or valuables. Based on my experience, this hotel does not prioritize guest safety, and if something goes wrong, don’t expect them to help. I highly recommend choosing a hotel that truly values security and guest protection.

10

Jovon

13 Sept 2025

·

Stayed 2 nights

Really appreciated the shuttle service from the airport. The hotel was very clean and nice. Only bad thing was the pool was closed.

2

Javier

17 Mar 2025

·

Stayed 1 night

I discovered that my vehicle had been STOLEN—right from the hotel’s parking lot. While the hotel claims to have security, it’s clear that their measures are ineffective. What’s worse, the hotel has refused to take any responsibility for the incident, offering only generic apologies instead of meaningful action or assistance. A secure environment is a basic expectation for any hotel, yet this location failed to provide that. If you are considering staying here, think twice—especially if you’re bringing a vehicle or valuables. Based on my experience, this hotel does not prioritize guest safety, and if something goes wrong, don’t expect them to help. I highly recommend choosing a hotel that truly values security and guest protection.

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Cleanliness

Many guests describe the hotel and rooms as very clean, even spotless. However, there are recurring lapses including dirty or damp carpets, odors or mold, and occasional missed housekeeping.

Related guest reviews

10

Carlos

17 Dec 2025

·

Stayed 1 night

The room was spotless. Staff friendly. They accommodated an early check in. Thanks!

6

Britney

17 Jun 2024

·

Stayed 2 nights

The rooms/hallways are dirty. Specifically my room smelled like urine. I asked the hotel staff who cleans the rooms, for some hand soap in the bathroom. There was a language barrier so that request was not fulfilled. The pool was not open during 90 degree weather?!

2

Kivonni

10 Nov 2024

·

Stayed 1 night

Room was dirty, smell was awful, heater smelled like gas

6

Wendy

26 Aug 2025

·

Stayed 1 night

We asked for a room with a tub—came with a broken tv. They switched our room, no tub. Also the rooms smelled vaguely moldy but it IS Houston so maybe that’s standard.

6

Beatriz

21 Mar 2025

·

Stayed 1 night

We stayed there overnight to be close to the airport for a 6am flight. The front desk staff was nice, the hotel was quiet, the room appeared clean but the bathroom in the room had visible mold growing under the sink.

2

Justin

19 Jun 2025

·

Stayed 4 nights

Upstairs flooded while i was out for work and water went in my room and in front of my entry door. They cleaned most of it before i got back it look like. Came back no note that there was an issue just stepped in soaking wet carpet. Talk to the front desk they said they would send maintenance since they had no note of an issue and maintenance came and told me about the flooding from upstairs the best i could get was another mopping of the tile. No offer for new room or anything just all shoulders. Luckily it didnt flood again while i was there but the carpet was still wet for most of my stay. Not sure ill be going to hiltons for my trips anymore

8

Robert H

3 Jun 2025

·

Stayed 1 night

Room i was given had not been cleaned, they quickly got me in another room

2

William

31 Mar 2025

·

Stayed 1 night

Dont offer a simple breakfast. Make you pay 12 dollars for VERY mediocre low quality breakfast. Found a used fork in the bed, crums, and stains in the sheets. will never stay here again

4

Katrina

25 Aug 2025

·

Stayed 3 nights

Room was dirty when we arrived. Hair on the floor when we walked in the room and lashes on the bathroom floor under the sink.

10

Manuel

15 Jul 2025

·

Stayed 1 night

The hotel was clean, comfortable and well run. I enjoyed my stay there and would definitely stay there again in the future.

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Rooms

Rooms are generally comfortable with good beds and blackout shades, though some feel dated or small. Multiple reviews cite loud or cycling air conditioners and occasional aircraft noise; a few received accessible rooms unrequested.

Related guest reviews

10

Donald

1 Jun 2025

·

Stayed 1 night

Check in was easy and the place was clean Comfortable bed and black out shades improved sleep quality

8

Olga

26 Apr 2025

·

Stayed 1 night

Overall a great simple place. My only gripe is the in-room air conditioner. It's loud as hell and paused only for a few minutes before starting again.

6

Greg

21 Oct 2023

·

Stayed 1 night

The staff was really friendly. The room was clean. It is extremely noisy. Did not have a restful night. Loud airplanes flying low overhead because it is very close to the airport. But the worst was the air conditioner. It is so loud when it comes on and it cycled off and on all night. Probably won’t book here again.

8

Leticia

7 Sept 2024

·

Stayed 1 night

Service was great, we used the shuttle to get from the airport to the hotel and back the next day. The shuttle actually took us to dinner and back to a Mexican restaurant around there too. Nice service of the driver. The room not so good. It was humid the whole time. At first I thought it was because the AC was just tuned on. Even when it got cold it was still humid. We were so tired didn’t request to move to a different room.

10

Sarah

24 Aug 2025

·

Stayed 1 night

Nicely decorated spacious clean room, very good no hash chemical toiletries, and the complimentary 5 minutes to the airport shuttle service.

10

Gwendolynn

12 Jun 2023

·

Stayed 1 night

James at front desk was very friendly and helpful. Rooms beautiful and new. Bed was comfy. Plane noise since so close to airport. Very nice facility.

8

Brad

18 Feb 2023

·

Stayed 1 night

Stayed overnight for an early morning flight. The room itself is a bit outdated and the mattress was possibly the most uncomfortable hotel mattress I have slept on in a few years. But, it was only for one night and the rate was very reasonable. The room was very clean.

8

LAZARO E

24 Jul 2025

·

Stayed 1 night

The air conditioning was very loud in the rooms

4

Paul

3 Oct 2025

·

Stayed 1 night

The auto off air conditioners make it impossible to sleep all night. Wake up hot!

6

STEPHEN

1 Aug 2025

·

Stayed 1 night

The room was rather small with a handicap bathroom. The staff were excellent.

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Service

Service is often friendly, efficient, and helpful at check in and with the shuttle. Still, guests report inconsistent responses—rude interactions, long waits, poor communication about outages, or shuttle misinformation.

Related guest reviews

4

CHRISTOPHER

21 Oct 2024

·

Stayed 1 night

Took over 30 mins for sole agent to checkin the four parties ahead of us. Since we prepaid, all we needed was a key. Van driver stood behind counter and watched doing nothing. Van driver back to airpot in the morning left 5 min early with empty seats in van. Property was clean and comfortable.

8

Stacey

14 May 2023

·

Stayed 1 night

This hotel was able to accommodate us after our flight was delayed and we were stranded in Houston and the hotel the airline was giving us for free turned into a nightmare Hilton saved us! The shuttle was on time and so efficient!

10

Brian

10 Feb 2025

·

Stayed 1 night

Very clean. Breakfast started early. Shuttle started early. Room Quiet. Much better than another hotel stayed at.

10

Cydni

30 Mar 2024

·

Stayed 1 night

Very helpful and friendly staff; room was in excellent condition; shuttle was very convenient.

2

Craig

6 Jan 2025

·

Stayed 1 night

1. Being a Hilton member and using their app costs more per night than Expedia. 2. The booking confirmation email told me to call the hotel for a courtesy shuttle. So I called the number and the agent told me that Houston shuttle comes by every 20 min and to wait outside. After sitting outside freezing for 45 min, I called back and they said be patient. I called back again after one hour and the other agent said I actually needed to call the Front Desk of the hotel I was staying at!! - they couldn't transfer me and said they texted the number, which never arrived. I had to call back once again to get the actual number. It turns out that Hilton offshores their customer service to god knows what country and so the first few calls were not even in Houston. You would think that Hilton would at least tell Expedia the direct phone number and instructions rather than employ customer service people in a foreign country who proceed to give out the wrong information.

4

Luis

3 Nov 2024

·

Stayed 1 night

Checkin they gave me wrong room number. Bathroom toilet wasnt working. Front desk staff very disapointing

2

kimberly

4 May 2025

·

Stayed 1 night

My only concern staying here is that at 12:30am while I was asleep, someone came in my room unexpectedly. The door opened and closed once they realized the room was occupied, but when I called the front desk to inform them the guy said oh it was a maintenance issue I apologize it won’t happen again. Being a woman traveling alone this was very concerning and made me question my safety at this location. Other than this frightening mishap, the staff was friendly and the overall cleanliness was excellent.

10

JoAnn

7 Nov 2025

·

Stayed 1 night

Front desk : check in was super fast and friendly. Front lobby : clean and inviting. Room : comfortable and clean

6

Forrest

24 Apr 2025

·

Stayed 1 night

Very mediocre with all-but-absent and relatively unwelcoming staff. I arrived late in the evening, and wasn’t greeted for a few minutes, despite being seen immediately upon walking in. The attendant was sat in plain sight, laughing and talking to his friend while I stood at the desk. The TV satellite service did not work, and despite calling down three times nobody ever answered the front desk phone. All other aspects of the hotel weren’t as memorable as the negligence

10

Nabeel

15 Jul 2025

·

Stayed 1 night

The lady at the reception was amazing and extremely helpful.

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Location

Very convenient for Bush Intercontinental, with frequent shuttle and easy access to terminals. Expect some aircraft noise and limited walkable options nearby.

Related guest reviews

10

Sandra

26 Aug 2025

·

Stayed 2 nights

I liked the proximity to the airport, that there was a hotel shuttle, friendly staff , clean well appointed rooms . The only thing was , I felt that there should have been a complimentary breakfast if only continental.

8

David B.

17 Feb 2025

·

Stayed 1 night

Great location near the airport - shuttle every 1/2 hour at Terminal C -

10

Keeli

14 Jan 2025

·

Stayed 1 night

Very nice place. Close to the airport.

10

Ellen

24 Sept 2025

·

Stayed 1 night

Very convenient to airport and very nice staff

10

Brian

10 Feb 2025

·

Stayed 1 night

Very clean. Breakfast started early. Shuttle started early. Room Quiet. Much better than another hotel stayed at.

8

Curtis

19 Nov 2024

·

Stayed 3 nights

Nice, clean, close to airport. Unfortunately that makes it loud. Also, not easily walkable to convenience stores.

8

Michael

26 Jan 2025

·

Stayed 1 night

Great little hotel not very close to airport though. But that’s true of all hotels near Bush. You have to call the hotel before they will send the shuttle. All staff and shuttle driver were fantastic.

10

Eduardo

3 Feb 2024

·

Stayed 1 night

Excelent location and complimentary transportation on 2 mile radius

10

Shonda

21 Feb 2025

·

Stayed 1 night

Great location if you are flying out of IAH airport. Only downside is you definitely hear planes talking of and or landing all night.

8

David

26 Mar 2025

·

Stayed 1 night

Quiet and clean hotel close to the airport and with shuttle service

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Dining

On site restaurant and bar are handy and sometimes good, but food quality, speed, and value are inconsistent; breakfast is frequently viewed as expensive or limited and not complimentary.

Related guest reviews

4

Wendy

31 Oct 2025

·

Stayed 1 night

I had to pay for my breakfast. Ridiculous!! I had a glass of OJ and a yogurt. I just got back from Europe and the breakfast was always amazing. Disappointed. Never stay a Hilton again

10

Michael

6 May 2025

·

Stayed 1 night

Convenient to IAH, great facility and well maintained. Excellent restaurant food and service. Great value

6

Susan

27 May 2025

·

Stayed 1 night

Chose this hotel specifically because i needed one with a restaurant. It was really more of a grill. Just ok. They gave me an accessible room which I did not request. I would have preferred a regular room.

4

Janine

26 Feb 2023

·

Stayed 1 night

I had been looking forward to breakfast only to find bad coffee, no tea, very limited ala carte ordering and the food when it arrived was cold and unappetizing. Dont plan to eat on site!

6

Nathaniel

27 Jul 2025

·

Stayed 1 night

The overall cost was high, and the breakfast I bought through Expedia was more expensive than at the hotel.

8

Terry

13 Jan 2025

·

Stayed 1 night

The first floor was very noisy, but we told the front desk and they moved us and it was great! Very nice front staff. The burgers at the restaurant were great!!

8

Julia

15 Jan 2024

·

Stayed 1 night

The hotel it self is great! Very clean and very friendly staff. We had breakfast at the restaurant downstairs the day we left. The food is extremely expensive $80 for eggs bacon for 2 adults and eggs and bacon for 2 kids and 1 waffle and 1 order of french toast also the only type of syrup they have is sugar free and its disgusting so the waffle and french toast was a waist. However the lady who worked there was very nice even when customers were rude to her. We will definitely stay at this hotel again but we will not be eating at the restaurant.

10

Stan

16 Feb 2025

·

Stayed 1 night

The front desk staff were friendly and helpful. The restaurant needs some improvement. I waited a while in a restaurant with only two occupied tables. The Canadians a couple tables down from me were complaining about wanting to cash out. Lots of socializing, not enough focus on spending clients.

6

Karen

2 Oct 2023

·

Stayed 1 night

The breakfast buffet for $12. was a total rip off. Bagle or cereL ,yogart no meat, hot cereal or anything hot. Save your money.

10

Carissa

29 Mar 2025

·

Stayed 1 night

We ended up stuck in Houston overnight due to a flight delay. The Hilton Garden Inn provided prompt and friendly transportation between the airport and to their hotel. We enjoyed a dinner at the restaurant in the hotel.

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Month	Average price
January	US$102
February	US$112
March	US$150
April	US$126
May	US$118
June	US$166
July	US$125
August	US$116
September	US$104
October	US$106
November	US$99
December	US$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $148	19 $132
20 $130	21 $149	22 $159	23 $159	24 $149	25 $121	26 $124
27 $122	28 $150	29 $159	30 $159

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $122	3 $124
4 $119	5 $147	6 $156	7 $156	8 $147	9 $141	10 $124
11 $124	12 $147	13 $156	14 $156	15 $147	16 $122	17 $119
18 $119	19 $147	20 $156	21 $159	22 $147	23 $119	24 $118
25 $119	26 $147	27 $156	28 $156	29 $147	30 $119	31 $119

Hilton Garden Inn Houston/Bush Intercontinental Airport

Prices for Hilton Garden Inn Houston/Bush Intercontinental Airport

Monthly average prices

About this property

Location

Room options

One King Bed, Accessible

Two Queens Beds

Two Queen Beds, Accessible

Room, 1 King Bed (Drinks and Snacks)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds (Drinks and Snacks)

Room, Accessible

One King Bed

Guest reviews of Hilton Garden Inn Houston/Bush Intercontinental Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Houston/Bush Intercontinental Airport

Prices for upcoming dates