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Best Western Lubbock West Inn & Suites

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Banquet Facilities

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Property description

Enjoy a range of recreational amenities, including a hot tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
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From

US$66
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Lubbock West Inn & Suites, guests frequently praise the spacious suite-style rooms, friendly staff, and convenient location near roads, dining, and shopping, but reviews also describe inconsistent upkeep that affects comfort and stay quality.

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Facilities

Inconsistent

Cleanliness

Inconsistent

Rooms

Spacious

Service

Mixed

Location

Convenient

Dining

Inconsistent

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6

Baron

IAN-logo

3 weeks ago

·

Stayed 4 nights

Property needs an upgrade. Elevator sounds and feels like it’s going to crash any moment. Our room was missing a complete curtain so we use a blanket to keep the street lights out. The cleaners did not leave any toilet paper.
Property needs an upgrade. Elevator sounds and feels like it’s going to crash any moment. Our room was missing a complete curtain so we use a blanket to keep the street lights out. The cleaners did not leave any toilet paper.
10

Steven

IAN-logo

3 weeks ago

·

Stayed 1 night

It was as expected from the company
It was as expected from the company
2

Caroline

IAN-logo

4 weeks ago

·

Stayed 1 night

I would leave zero stars if i could. I booked 3 rooms for my friends and I. The rooms are in desperate need of an update and a deep cleaning. My room was clean enough for the one night we stayed, my friends was so disgusting it wasn’t reasonable to ask her to stay there, so she left. Its been 3 weeks now that weve been fighting with this hotel and corporate to get a refund for an unused, deplorable room. On top of that, the elevator is bound to break at any second and breakfast quite literally gave my husband and i food poisoning. I will NEVER stay in a best western again after this experience.
I would leave zero stars if i could. I booked 3 rooms for my friends and I. The rooms are in desperate need of an update and a deep cleaning. My room was clean enough for the one night we stayed, my friends was so disgusting it wasn’t reasonable to ask her to stay there, so she left. Its been 3 weeks now that weve been fighting with this hotel and corporate to get a refund for an unused, deplorable room. On top of that, the elevator is bound to break at any second and breakfast quite literally gave my husband and i food poisoning. I will NEVER stay in a best western again after this experience.
4

George

IAN-logo

4 weeks ago

·

Stayed 2 nights

The rooms here are not bad, but each time we stay here the bathrooms are terrible. This one had rust spots in the tub and places where the tub appeared to have been patched but the material was coming up. There was a shower head, but we never got water to come out of it. This hotel has run out of chances with us. We definitely won’t be coming back.
The rooms here are not bad, but each time we stay here the bathrooms are terrible. This one had rust spots in the tub and places where the tub appeared to have been patched but the material was coming up. There was a shower head, but we never got water to come out of it. This hotel has run out of chances with us. We definitely won’t be coming back.
10

Jose A

IAN-logo

4 May 2026

·

Stayed 1 night

Great service, clean
Great service, clean
5310 Englewood Avenue, Lubbock, Texas, United States of America

Location

With a stay at Best Western Lubbock West Inn & Suites in Lubbock, you'll be within a 10-minute drive of Texas Tech University and Ballet Lubbock. This hotel is 1.6 mi (2.6 km) from South Plains Mall and 1.6 mi (2.6 km) from Lubbock Premiere Cinema.

Ballet Lubbock(0.5 Miles)

South Plains Mall(1.3 Miles)

Lubbock Premiere Cinema(1.4 Miles)

West End Center(1.5 Miles)

Water Rampage(2.1 Miles)

Lubbock Christian University(2.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

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FAQs

Yes, free self parking is available on-site.

A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is located within a 10-minute drive of Texas Tech University and Ballet Lubbock, and is 1.6 miles from South Plains Mall and Lubbock Premiere Cinema.

Yes, there is a seasonal outdoor pool that is open from May to October, with access available from 10 AM to 11 PM.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

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