Cotton Court Hotel, by Valencia Hotel Collection

Courtyard with fire pits, chairs, pool, corn hole, ambience was great

This property is clean, safe and fun. The pool and court yard areas are amazing. Awesome fire pits and smors.

Loved this place!! Music st night, cute restaurant, just made you feel like you’re on vacation!

Need more parking, otherwise a great hotel!

Great outdoor space, fire pits, corn hole….

Enjoyed time with our granddaughters! Fun in the pool and evening entertainment.

The decor was so unexpected and totally cool. I loved the vibe. Extremely clean and the courtyard was absolutely beautiful. It was too cold to sit outside and enjoy but maybe next time.

The room was cute and roomy. I loved the decor and the grounds are fun to hang out in. They have a pool, hammocks, sitting areas, and fire pits. The grounds allow you to relax outside of your room.

Cotton Court rooms are very nice. Bed is comfortable. Sheets are soft. Everything you need is available. Restaurant was delicious. Courtyard is nice with fountains and nice pool. lots of outdoor hang out places. Staff welcoming and courteous.

Location was great but no parking and valet not always available. We were charged more per night to add another night and not told until check out. No drawers for clothes, living out of suitcase :( Front desk did not have enough help took longer to checkin/checkout

The room was not clean. The floor in the room was concrete and it was sticky by the bed. The room furniture to sit on was disgusting as was the old ripped rug on the floor in front on the sitting area in the room. The bathroom floor was dirty in the corners.

Overall very good, could have been cleaner. Stain on towel and sofa. Shower curtain dirty.

The property is very catchy, curb appeal, nice design. I’m sure it was magnificent when it first opened. However, the upkeep is terrible. As soon as you enter the hallways and the room itself, you can tell all they do is change sheets. The ceiling fan, the a/c unit, the furniture is stacked with filth. I can’t even describe the carpet…. basic housekeeping can maintain a place like this in good condition. Needs a deep clean throughout, It’s a simple fitted sheet placed on the mattress. I removed it and saw hair all over the mattress. It’s a very cute place, but lacks cleanliness.

Room Had a strange smell and the shower and bathroom floors were not cleaned. Shower had pooling water in the back corners with black chunks in it. Problem was not fixed by cleaning staff after front desk was told. We left 1 day earlier than planned. We have always had good experiences at this hotel but it looks like we may try another property next trip out to Lubbock.

Well, I’m not sure what to think, but I know I won’t be back. There’s a lot to like here. They clearly went to a lot of trouble designing a pretty unique hotel. It’s stylish, filled with a buzz of energy. The pool and bar areas are very happening, fun areas with live music that blessedly gets shut down about 10 pm. The staff was incredibly friendly and helpful, and check-in was a delight with complimentary beverages. We ordered room service from the on-site restaurant, Midnight Shift, and the food was excellent. The rooms were quite stylish with a large 50s retro refrigerator and interesting art. It was really something to behold on first sight. So, here’s where things started to fall apart: The rooms, for all their stylishness, simply were not comfortable. They were quite small, dark and sort of dank. The beds, while advertised as queens, were clearly not, full-size at most. My wife and I, sharing one, were pretty crowded and had a hard time sleeping. The discomfort enough was sufficient that we would have gone elsewhere after the first night if we hadn’t had a nonrefundable three-night reservation. Now here’s what’s inexcusable: the housekeepers apparently came while we were done and did nothing but turn down the beds. Trash was left unemptied, used towels were left on the floor, and the toilet had clearly not been cleaned. Mind you, this is one of the most expensive hotels in Lubbock, and we couldn’t get housekeeping service? Parking was also insufficient.

Cool spot. Like all the amenities in the room. Bed was great. Bathroom could have been a lot cleaner. Floor was dirty. Walls and trim need to be wiped down.

I stayed here one other time a couple of years ago and was very impressed with my room, but this time, I'm extremely disappointed. I arrived after driving over six hours and was utterly exhausted. I get in my room, and the first thing I notice is the lack of cleanliness. There were little black things & hair on the bed spread, stains on the couch (I didn't want to sit on it) and the bathroom floor had dirt near the toilet area. Also, the bathroom counter had fingerprints on it. I then went to take a shower because I remembered last time, the water pressure was awesome, well, not this time. It barely trickled out and it took forever to wash the soap & shampoo off. I was too tired to complain & change rooms, so I'm stuck in an obviously dirty room for the night. I'm glad I brought my own disinfecting wipes, so I could at least clean the counter, remote control and bedside table. Clearly the maids are in a hurry and doing a quick tidying up instead of a full fledged clean. The next morning, I tried making a cup of coffee, only to discover the plug in the bathroom doesn't work when I tried plugging the coffee maker in. Oh, add another plug is out next to the bed along with the light. :(

I only chose this hotel due to the outdoor amenities. I’ve stayed before and do not find the room comfortable. The thing I did notice was how dirty the bathroom was. The time had the pink slime in the corners and the floors had hair and grime. It was not clean. So, how clean is the rest of the room?

Great place but hair in the bathroom floor a little gross but would stay there again.

Was a great place to stay for business and enjoyed the on-site restaurant and bar that the hotel had to offer. I definitely will be back when I am in Lubbock for business. My only issue was the shower wasn’t as clean as it could have been but other than that great place to stay.

Super comfy beds and pillows

The room was very comfortable, as well as quiet.

I did expect more. Couldn’t shake the smell of damp old rug in my room. Shower handle was damaged. Never got to try the breakfast as I was out of time but complementary snacks would have been nice.

Super cute hotel! When you check in they offer you a beer or bottle of water. Bring a swimsuit. Cute pool area and great lounging area by fire pit. Lots of space to sit outside with friends. Great restaurant/bar. Our room was cute and the best shower ever. There is a full size SMEG refrigerator fully stocked with allll kinds of fun stuff and a basket of goodies (there is a charge). I love how they have big ice coolers with small bags of ice and also a bucket on top of the fridge for ice to ice down your beer /wine. Great place and close to everything

My bed was extremely squeaky every time I turned over.

Room stocked

My room was fun and had lots of comfortable elements however the road noise (on the 3rd floor) was quite substantial-I believe that there was mention of ear plugs being available and I should have used them. The staff are wonderful.

The property, rooms were excellent and the staff was very friendly. Love how they decorated the rooms to give it an old farm home nostalgic look. The rooms were cozy, the amenities were Awesome! The refrigerator was stocked with drinks (alcohol/non-alcohol, wine) and the snacks were also available for sale. I will definitely stay again when I visit, highly recommend it.

Place was great except for the air conditioner was extremely loud.

I loved this hotel and will definitely stay again and again. Every person that worked there from front desk, valet, the restaurant, property attendant who came over to light the bonfire and showed me to the coffee on the am were fantastic. The decor is beyond perfect for West Texas. The only reason I did not give it an excellent is because the full beds are too small for two. My teens of average size were miserable, two adults in a double room probably will not like it. I slept alone on the other bed alone which was dreamy.

Great rooms, friendly staff

Friendly staff, great atmosphere.

The girl who checked us in was VERY rude and was not paying attention. she made our stay very uncomfortable and we will not be coming back. It's a shame because we had a great timr our first trip, but I'm not paying to be treated that way. They need a staff upgrade.

Room took a while to cool down, but eventually because comfortable. Otherwise, the bar staff over served an already inebriated man, and hotel management allowed him to run rampant around the courtyard and room decks. He finally settled down but police were never called and we felt unsafe getting to our rooms.

Was double billed at the bar have to dispute charges

The staff was the best!

Always amazing when we stay here and super friendly like always

A great stay, very friendly and fun, helpful staff, good music, decent food.

Front desk was great. Gold star to Danielle (maybe Daniella)!

Upon arriving, had issues with the AC. Called & maintenance came immediately & resolved the problem. Excellent hotel!

Great location downtown!! Fun dining and socializing!! Great for families or date night with the you wife!!

The Cotton Court is a great place located in Downtown Lubbock. It is conveniently located to the university. The service is great, The rooms are more comfortable than most homes.

Great location

Great location downtown, close to the Buddy Holly Music Hall. The location makes it perfect when we come to Lubbock for concerts. Sraff is wonderful, friendly and helpful.

Great location to buddy Holly hall and restaurants

One of our favorite boutique chains — this particular one is situated a good bit down Broadway from student housing and bars, so it's quiet and cozy — at least on the third floor where we stayed! We were there during a really busy weekend (Colorado game), so parking was tricky, but unlike some of the other hotels in this chain, there's ample street parking around the grounds for those who don't want to pay for valet. Great onsite restaurant, wonderful staff, and a huge courtyard with fire pits that made the cold nights feel a lot cozier. Will definitely stay again the next time we're visiting our kiddo at Tech!

Very accommodating and close proximity to city and university

Great location. Beautiful property!

Fun place to stay with walkable dining.

Great place to stay and close to the airport. Each room had a fridge with Beer and wine.

Breakfast was very overpriced for a very limited buffet. Everything else was excellent!

Very clean and very beautiful property. Great shower pressure. Fitness area had good quality machines, however water cooler wasn’t functional more than one day. Parking onsite was a mess. Dining option onsite was limited and very expensive for what it is. Lacks amenities provided by other hotels like breakfast options. Room snacks are pricey and stale

Room was excellent. Valet parking staff EXCELLENT! Restaurant EXCELLENT!

Everyone was friendly & helpful. We ate at the restaurant & the food was amazing. All around great experience.

Everything g was amazing accept the restaurant. They had us waiting over an hour to get seated although there was so many seats open. They said the kitchen needed a break. The following morning we needed to eat before leaving and we asked several times when they open- they said 7am and then when we got there they said they serve breakfast at 8am which didn’t allow us the opportunity to eat before taking off on the plane. The lack of communication and their unwillingness to provide food in a timely manner was super confusing. This place is a business and we watched them lose so many customers. They didn’t seem to care.

The staff was great and the service at the restaurant was great. The food wasn’t fabulous so I would just go there to have some drinks. Very clean and my dog loves the courtyard to play fetch. It feels like a home away from home.

This hotel was fantastic! The grounds are beautiful and food was excellent.

Cotton Court rooms are very nice. Bed is comfortable. Sheets are soft. Everything you need is available. Restaurant was delicious. Courtyard is nice with fountains and nice pool. lots of outdoor hang out places. Staff welcoming and courteous.

This hotel is a gem. Staff are all well trained and gracious. Room service was prompt and Food is really really tasty

Beds are super comfortable and loved the well stocked fridge, breakfasts were always delicious and very friendly staff