Name: Best Western Plus Tech Medical Center Inn
Address: 4703 N Loop 289, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: US$74–US$236 per night
Rating: 8.63

What guests think

Across reviews, Best Western Plus Tech Medical Center Inn is praised for clean, spacious, quiet rooms and friendly staff, with a convenient location near Texas Tech and local hospitals, though experiences with breakfast, the pool, and some room features vary.

Breakfast is frequently described as decent to good with hot items and waffles, but others found it mediocre, poorly replenished, or with limited options. Common drawbacks include firm mattresses or small pillows, low shower water pressure, occasional maintenance problems (AC, TV, elevators), and a sometimes cold or unclean pool. Travelers also mention pet friendliness, mostly easy parking, and an on-site EV charger that sometimes trips a breaker. Overall, expect a solid, value-focused stay with some minor inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly with generally easy parking. Recurring issues include an indoor pool that is cold or poorly maintained at times, elevator reliability problems, and an EV charger that can trip a breaker.

Related guest reviews

10

Ingo

26 Mar 2024

·

Stayed 1 night

Great hotel, nice staff. They have an EV charger, although you have to reduce charging power, otherwise it will tell the breaker. Pet friendly and a nice grass so behind the hotel for the dogs to take care of business.

10

Tammy

19 Apr 2025

·

Stayed 2 nights

Everyone was very nice. The elevators were working on and off, mostly working. Everything else was very good. Would highly recommend.

10

Pamela

25 Sept 2024

·

Stayed 1 night

Easy parking, nice facility

6

Charlene

21 Jun 2025

·

Stayed 4 nights

The room was ok. The sheets, pillow cases, and blankets all had stains. The shower is really small. I'm five foot and petite but still felt uncomfortable in the shower. The pool is disgusting and freezing. It smells like moldy water. Yet the service was excellent. The young ladies were attentive, patient, and respectful. I appreciated that they held my room until 3am when we were finally able to make it in.

6

Ingo

5 Dec 2023

·

Stayed 1 night

Great hotel. We chose it because of the electric car charger they have and it worked great last time with reduced power. Did the same thing this time but it popped the breaker and staff this time didn't know how to reset the breaker. Please fix the electrical connection for the charger!

8

Donika

28 May 2024

·

Stayed 1 night

The parking was awful. Not enough spots.

6

Michael

17 Mar 2023

·

Stayed 1 night

Hotel was nice but we were on the fourth floor and the elevator wasn’t working

10

Mark

29 Jun 2023

·

Stayed 1 night

Has a 6kW EV Charger.

4

nora

8 Oct 2023

·

Stayed 1 night

The pool was disgusting. I rented this property to be able to use the indoor pool since it was a little chilly outside. It was so dirty and smelled so bad that I could not even be in that room nevertheless get in the water. It looked like the water had been sitting in its filth for days.

8

Jamie

22 Feb 2024

·

Stayed 1 night

We love staying here every time we come to Lubbock! Our room was so spacious with the large kitchen table that came in handy for the kids playing games. The only thing I was sad about was the pool heater was broken. We found out when we got there. Other than that it was great. We will stay there again!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests praise very clean rooms and public areas. Others report occasional lapses such as odors or smoke, stained linens, dirty carpets, or missed cleaning, and some note the pool area can be unclean.

Related guest reviews

10

Daniel

9 Apr 2025

·

Stayed 1 night

The hotel was nice, clean, and quiet. So happy about that, we were real tired after a long drive.

10

Randal

15 Jun 2025

·

Stayed 1 night

We had a good overnight stay overall. I was disappointed that the excessive $20 per pet charge was not mentioned online. The breakfast was mediocre— eggs were dry and coffees tasted odd. Building has a pigeon poop problem.

4

Karen

12 Aug 2025

·

Stayed 2 nights

The bathroom shower had little space for soap and shampoo. The water leaked out of the shower onto the floor. When using floor towel to clean it up it was black. It appears the floor was painted to some degree to address prior leak issues. The panel above the bed had hand prints on it. It was clear it had not been cleaned for sometime. The icebox was not working at all until my husband played with the switch for awhile to get it working. The breakfast was good and area was clean. The entrance and halls appeared to be clean. The AC worked well.

10

Valarie

12 Aug 2025

·

Stayed 1 night

Impressed with the cleanliness.

10

Sara

22 Nov 2025

·

Stayed 1 night

The room was very spacious, but most importantly it was spotless, neat, clean, tidy, welcoming, and quite comfortable. It was also one of the quietest I’ve stayed in during my frequent one night stays in Lubbock, Texas. I rarely have the chance to eat breakfast, but they had a nice supply of a variety of fruit which I took advantage of. The receptionist was also very, very helpful when I checked in as I forgot my phone in my friend’s car. I will definitely be staying there again.

6

Sylvia

2 Oct 2025

·

Stayed 1 night

1st room smelled like cigarettes so I was moved to another room also had an odor but was not as bad.

10

Andrew

29 Jun 2025

·

Stayed 1 night

Nice ,clean place !

2

Kayla

9 Jun 2024

·

Stayed 4 nights

Stated this was a non smoking hotel but the whole hotel smelt like weed and smoke. I’m 7 months pregnant and high risk. The pool was dirty and the area was sketchy. Did not feel safe at all. Non of these reviews matched our experience. The whole reason we wanted to stay here was because Expedia gave it a 8.8 rating

4

Jeffrey

1 Oct 2024

·

Stayed 6 nights

Poor service. Requested daily room cleaning. Only correctly accomplished on last two nights (of 6-night stay). Some days room was cleaned, but no towels were exchanged, some days nothing was done. Super disappointed. Room carpets heinously dirty… just walk around in bare feet for a minute and you will see! Breakfast bar was below average… Luke warm milk served out of vacuum stainless pump (like the ones used to dispense coffee)…. Seriously… use a fridge for the milk! Staff was courteous, but overall experience was worst I’ve had at a hotel due to poor servicing of rooms… I paid way too much money for this hotel.

4

David

4 Jul 2025

·

Stayed 1 night

I stay at Best Westerns on all my road trips, this locations room was so dirty. We mentioned it to the front desk and he replied " After you check out we will have someone clean it" The guy at the desk didn't seem to care at all, The bathroom had hair in the sink and there was trash under the chair.

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Rooms

Rooms are consistently described as spacious and quiet. Downsides mentioned across reviews include firm mattresses or small pillows, low shower water pressure, highway noise in some rooms, and occasional AC or TV issues.

Related guest reviews

10

Michael

29 Aug 2025

·

Stayed 1 night

Probably the quietest hotel I have ever been in.

10

Patrick

8 Aug 2025

·

Stayed 1 night

After a day of driving, the hotel was a welcome sight. The room was spacious, comfortable, and clean. It looked like this hotel was fairly new. Got a good night's rest. I would recommend this hotel to anyone staying in Lubbock.

8

Polly

7 Sept 2025

·

Stayed 1 night

Our TV did not work. One employee tried to fix it but she was not able to. So we couldn't watch TV to relax b4 going to bed.

8

Veronica

15 Aug 2023

·

Stayed 3 nights

Everything was great breakfast was good only complaint is your pillows! Such tiny ass pillows for a king size bed. You need to get the pillows that go with that size bed! Second time staying here.

8

Rose

21 Oct 2025

·

Stayed 2 nights

Rooms were clean, but beds were way too hard

10

Sara

22 Nov 2025

·

Stayed 1 night

The room was very spacious, but most importantly it was spotless, neat, clean, tidy, welcoming, and quite comfortable. It was also one of the quietest I’ve stayed in during my frequent one night stays in Lubbock, Texas. I rarely have the chance to eat breakfast, but they had a nice supply of a variety of fruit which I took advantage of. The receptionist was also very, very helpful when I checked in as I forgot my phone in my friend’s car. I will definitely be staying there again.

8

Susan

24 Aug 2025

·

Stayed 2 nights

The breakfast was okay and our room was clean. The only thing the shower was slippery and there wasn’t much water pressure! There was good hot water. The hand towels were awfully thin! Overall, it was fine!

6

Melissa

25 Jul 2025

·

Stayed 1 night

They ac was not working properly in my room. The front desk did bring a fan that helped but I never heard from management on how I might be compensated for the inconvenience.

10

Mary

21 May 2025

·

Stayed 1 night

I had a comfortable stay for 5 adults. Plenty of room

10

Rebecca

28 Aug 2025

·

Stayed 1 night

Very nice staff, super clean room, nice breakfast too. There was significant traffic sounds coming from the highway, our room was on noisy side, I guess. Still, a nice stay.

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Service

Service is often friendly, accommodating, and efficient. Still, several guests experienced slow or late check-ins, rudeness or poor communication, billing issues, and housekeeping requests not fulfilled.

Related guest reviews

4

Wes

13 Mar 2024

·

Stayed 1 night

We’ve only just pulled in. Waited 20 min for someone to come to desk and check us in. Others were waiting as well.

2

Leslie

23 Oct 2025

·

Stayed 1 night

Front desk was rude and nonchalant check in time was at three but my room wasn’t available till 5! I asked for a jetted tip and got a handicapped room

10

Louis

7 Jun 2025

·

Stayed 2 nights

Loved loved the staff. Front desk guy during the tornado 🌪 scare was the absolute best. Helped me calm my nerves. Room was clean and huge. Shower pressure was excellent and hot water worked well. Breakfast was well made and the room was very clean.

10

Summer

19 Jul 2025

·

Stayed 1 night

Stayed her when my parents were in icu at umc. Easy to get to and from hospital. Staff was very accommodating and courteous.

4

Michael

4 Sept 2023

·

Stayed 2 nights

Multiple issues. AC not working. No attempt to supply any water or drinks at their breakfast. The water and juice dispenser was broken. The staff did not supply any bottles of juices or water. The rooms were not available at check in time. We arrived at the check in time expecting our rooms to be available to store our luggage after 7 1/2 hr trip. We planned accordingly to arrive in time to allow us to be ready for an event. The rooms were not available for an hour past check in time. The front desk staff was rude and did nothing to accommodate us. We were told that the manager was unavailable and that we would have to talk to the National office. After several attempts to find a solution to no avail, we had to put all our luggage back into two cars. A major inconvenience. We were unable to use the rooms to change clothes or use the facilities to shower prior to our event. We were given zip options.

10

Chrystal

14 Nov 2024

·

Stayed 3 nights

Front desk staff very helpful and polite.

10

Stephanie

21 Jul 2025

·

Stayed 2 nights

The staff was very friendly, our room was clean and the AC was great! About an 8min drive to Tech, easy!

4

Jeffrey

1 Oct 2024

·

Stayed 6 nights

Poor service. Requested daily room cleaning. Only correctly accomplished on last two nights (of 6-night stay). Some days room was cleaned, but no towels were exchanged, some days nothing was done. Super disappointed. Room carpets heinously dirty… just walk around in bare feet for a minute and you will see! Breakfast bar was below average… Luke warm milk served out of vacuum stainless pump (like the ones used to dispense coffee)…. Seriously… use a fridge for the milk! Staff was courteous, but overall experience was worst I’ve had at a hotel due to poor servicing of rooms… I paid way too much money for this hotel.

4

Cynthia

7 Dec 2022

·

Stayed 19,328 nights

After 5 min of arriving 15 minutes before check-in time, an employee called "Claudia" the front desk person. More than 10 minutes later someone else called her. Finally she showed up and rudely said she didn\'t have our room ready, yet. We asked if it would be ready at 3 (5 min later) and she grudgingly said "yes". When we returned she was entering paperwork into a computer and told us she\'d be with us in a few minutes. Another woman on a phone call finally put her call on hold to help us. No niceties like what time breakfast was, where it was, etc... Also, the sugar and creamers for room coffee were not in the sanitation cellophane, just a random bit of whatever someone else left in the room. Same with the shampoo, etc...Not the usual 3 things.Never again will we stay at that hotel.

10

Roy

13 Jan 2025

·

Stayed 1 night

The front staff, Libby was helpful an made it a easy check in. Definitely coming back.

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AI-generated summary based on recent guest reviews

Location

Convenient for Texas Tech, UMC, and the Heart Hospital with easy Loop 289 access. A few guests found the frontage-road approach tricky or noted some highway noise; one said it wasn’t close to the main campus.

Related guest reviews

8

Kristin

9 Oct 2025

·

Stayed 1 night

Convenient, close to Texas Tech and UMC.

10

debbie

22 Jul 2024

·

Stayed 1 night

easy drive from UMC

10

Jim

12 Jan 2023

·

Stayed 1 night

Was very convenient to travel to my destination of Texas Tech and vicinities from the hotel.

10

Benjamin

25 Feb 2025

·

Stayed 2 nights

It was in an area that was very convenient for things we wanted to do.

10

Mark

24 Aug 2025

·

Stayed 2 nights

Great place but not close to main campus

10

Jeffrey

1 Jun 2025

·

Stayed 1 night

Love this place! Clean, comfortable beds, nice ac, good breakfast and close to the hospital.

10

Paul

15 Aug 2024

·

Stayed 1 night

The staff was super nice, the room was perfect and the location was just minutes away from Texas Tech U where I was headed but still far enough away from the hustle and bustle.

10

VIRGINIA

23 Sept 2024

·

Stayed 2 nights

very easy on/ off the loop close to TTU

10

Valerie and Mitchell

9 Mar 2025

·

Stayed 3 nights

Close location to Lubbock Heart Hospital

10

James

18 Dec 2024

·

Stayed 1 night

This is a nice hotel with very clean facilities and rooms. Judging by the full parking lot, it is popular. Its location on the frontage road is a little difficult to drive to. You have to get off the Loop sooner than I expected. Didn’t get a chance to try the free breakfast. Would stay here again for sure.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed hot options and waffles, while others found it mediocre, items not replenished promptly, or equipment and coffee service issues.

Related guest reviews

8

Carmen

2 Feb 2025

·

Stayed 1 night

Breakfast was good, had to wait for refills

10

Tammy

4 Jul 2025

·

Stayed 1 night

Just a quick stop to sleep on a road trip. Bed was comfortable. Breakfast was great.

10

Stephen

16 Nov 2025

·

Stayed 1 night

Great place. Breakfast was subpar

10

Ginger

4 Dec 2024

·

Stayed 1 night

Good stay for the price. Average, clean room. No big negatives other than the "breakfast". We arrived at breakfast area at 8am (not just before end of breakfast time). 3 of the 4 coffee thermos\' were empty. The scrambled eggs/sausage/potatoes containers were empty. No sign of any employees working to refill anything (during the 10-15 minutes we were there). We got the last 2 yogurts available. Meh.

10

Clarissa

8 Dec 2024

·

Stayed 1 night

Room was clean and staff was very friendly. The only downside I would have to say was the breakfast. Eggs were too dry and the biscuits were a bit stale. Other than that we did enjoy our stay.

4

Michael

4 Sept 2023

·

Stayed 2 nights

Multiple issues. AC not working. No attempt to supply any water or drinks at their breakfast. The water and juice dispenser was broken. The staff did not supply any bottles of juices or water. The rooms were not available at check in time. We arrived at the check in time expecting our rooms to be available to store our luggage after 7 1/2 hr trip. We planned accordingly to arrive in time to allow us to be ready for an event. The rooms were not available for an hour past check in time. The front desk staff was rude and did nothing to accommodate us. We were told that the manager was unavailable and that we would have to talk to the National office. After several attempts to find a solution to no avail, we had to put all our luggage back into two cars. A major inconvenience. We were unable to use the rooms to change clothes or use the facilities to shower prior to our event. We were given zip options.

8

Karl

19 Nov 2024

·

Stayed 1 night

Nice breakfast

10

Claribel

11 Feb 2025

·

Stayed 1 night

Our stay was very comfortable, check in was easy room was clean and breakfast was great.

10

Veronica

4 Jun 2023

·

Stayed 3 nights

It was a nice stay. With a great breakfast. You need another waffle maker lol lines too long to make waffles.

6

Hassan

6 Jul 2025

·

Stayed 1 night

you have to reconsider the breakfast quality and menu. It is really bad quality and not healthy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$88
March	US$89
April	US$115
May	US$109
June	US$92
July	US$87
August	US$106
September	US$90
October	US$111
November	US$100
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $118	3 $110
4 $75	5 $75	6 $78	7 $79	8 $76	9 $163	10 $236
11 $76	12 $75	13 $77	14 $80	15 $76	16	17
18 $77	19 $77	20 $80	21 $78	22 $77	23 $129	24 $128
25 $77	26 $77	27 $78	28 $80	29 $77	30	31

Best Western Plus Tech Medical Center Inn

Prices for Best Western Plus Tech Medical Center Inn

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (With Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub

Guest reviews of Best Western Plus Tech Medical Center Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Tech Medical Center Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $158
20 $75	21 $84	22 $83	23 $83	24 $101	25	26
27 $74	28 $77	29 $75	30 $77