Name: Hampton Inn Lubbock
Address: 4003 S Loop 289, Lubbock, Texas, United States of America, Lubbock, Texas, US
Price range: US$80–US$510 per night
Rating: 7.7

What guests think

At Hampton Inn Lubbock, many guests praise the friendly front-desk team, convenient location near the loop and restaurants, and generally comfortable beds, while repeatedly noting an older, worn property with inconsistent cleanliness and frequent maintenance or amenity issues.

Pool and hot tub problems, broken or cloudy water, and occasional elevator and ice machine outages are noted across reviews. Rooms are dated with recurring plumbing and electrical glitches and unreliable TVs, though several travelers still found them adequate for a short stay. Breakfast feedback ranges from very good to limited, reflecting an overall stay that can work for a quick, no-frills night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recurring issues with the pool and hot tub (closed, dirty, or very cold), plus occasional elevator and ice machine outages. Parking can be limited.

Related guest reviews

2

Jon

22 Jul 2025

·

Stayed 1 night

Ice machines didn't work, TV was glitching, and the pool was dirty and needed chlorine. Plus hot tub was out of order.

6

Maria

25 May 2025

·

Stayed 2 nights

We enjoyed our stay but were very disappointed in the fact that the hot tub was not working and pool water was soo cold we weren’t able to get in and our main reason for going was so our son and his friends could swim since it was our sons birthday weekend 😒

8

Jennifer

18 Aug 2024

·

Stayed 2 nights

Older bldg but clean. Great, friendly staff. Limited parking around bldg & lots next to it say they will tow vehicles.

2

Tiffany

1 Aug 2024

·

Stayed 2 nights

The place smelled. I had a terrible room that leaked water everywhere in the bathroom. The pool didn’t work regardless of the staff lying and saying it would be ready the next day. It was then another day. Then another day.

8

Paloma

28 Sept 2025

·

Stayed 1 night

We booked 2 queens and were surprised with just one king bed. We are friends so little awkward. Rug was stained a dirty. But room seemed clean. Bed comfy. Elevator broke and had wheelchair lady stuck on 2nd floor. They had it fixed in <30minutes. Safe area.

6

Theresa

9 Aug 2025

·

Stayed 2 nights

The room was decent, but the pool was not. We planned on swimming a little as it was so hot. You could not see two feet into the pool due to the cloudiness of the water. The hot tub was drained and moldy. If you just need a place to sleep, it’s ok, but not for spending any time.

8

Jay

9 Jun 2025

·

Stayed 2 nights

Check in took quite a while, and we could only get one key, which wasn’t a big deal. Was disappointed the hot tub was out of order. Other than that, good place to stay

6

Dina

26 Nov 2025

·

Stayed 1 night

Ok, elevator not working, breakfast nothing special, flooding in the hallway.

6

Cynthia

15 May 2025

·

Stayed 2 nights

The tv, pool and business center were all inoperable during our visit

6

Ronald

28 Jun 2025

·

Stayed 1 night

Only 1 ice machine worked

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Cleanliness

Cleanliness is inconsistent, with several guests citing dirty bathrooms, stained carpets, odors, or leftover items, while others reported clean rooms. Housekeeping and deep-clean standards appear uneven.

Related guest reviews

4

Megan

14 Aug 2025

·

Stayed 1 night

This was a mistake. This Hampton Inn was run down and forgotten. It needs renovations. Our daughters room had wet carpet and a bleach smell. The outside door was left wide open so that anyone coukd come in. Overall just not a place I would ever recommend.

6

Anita

22 Jun 2025

·

Stayed 1 night

We found a dirty sock in our room. Breakfast was good. Staff friendly. Our floor smelled like bleach. Needs some work in bathroom. Toilet is old. Stained. Walls

2

Glen

5 Oct 2025

·

Stayed 2 nights

Entire hotel was filthy and need of renovation and a good cleaning

2

J.D.

21 Aug 2025

·

Stayed 2 nights

Worst hotel of Hilton property ever stayed in. Room was dirty. Housekeeping are not cleaning rooms.

8

Thomas

29 Dec 2025

·

Stayed 1 night

No, the bathroom had what looked like tooth paste on sink faucet and mirror frame

4

Jennifer

15 Oct 2025

·

Stayed 3 nights

The rooms are very old and worn, the paint is chipping/bubbled, the wallpaper is wrinkled and crooked, the carpets are disgusting, it smelled of mildew, the toilets and shower clogged, the furniture and fixtures are old and damaged, beds are uncomfortable, doors are damaged and don’t close properly, and the whole building felt damp. We didn’t have hot water in our bathroom so they moved us to a different room where the toilet was clogged and the lights blinked. The staff was very nice and helpful and tried their hardest to help and worked hard to clean but I feel bad that this is the environment they have to work in.

2

Jo'Ana

21 Sept 2025

·

Stayed 1 night

The towels were dirty, all of them! There was poop on the toilet seat. Checked out immediately and don’t recommend.

2

Jesse

21 Mar 2023

·

Stayed 1 night

Nothing extraordinarily terrible, but for the price it is a very outdated and subpar stay. The dining area is clean and comfortable, but our room had previous guests trash behind furniture and while good enough for a quick overnight, it did not seem thoroughly sanitary.

4

gary

2 Jul 2025

·

Stayed 5 nights

Room was dirty and hotel is older and needs updating. One of the worst Hampton Inns we have stayed in.

10

Teresa

18 Jun 2025

·

Stayed 2 nights

Nice clean hotel with a good selection of complimentary breakfast options. The bed was comfortable.

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Rooms

Rooms are dated with maintenance problems such as plumbing issues, flickering lights, malfunctioning showers, and unreliable TVs; some guests mentioned loud A/C or smoke odors. A few noted comfortable beds, but overall the spaces feel worn.

Related guest reviews

6

Blaize

12 May 2024

·

Stayed 2 nights

No cold water in bathroom shower when we checked in late in the evening...only very hot water was coming out of the bath'tub faucet. This prevented my wife and I from having a shower after checking in that night. Taking a shower would have resulted in serious bodily harm from scalding since the water was so hot. Front desk staff indicated she could not move us to a new room, because there was no empty room available.....very unacceptable. Hotel staff should have ascertained that all the room being given out were suitable for guests comfort.

4

Arthur

21 Aug 2025

·

Stayed 1 night

TV kept going off on its own. One lamp didnt work. Hotel in very bad condition, stay elsewhere unless price is your only consideration.

4

Adam

26 Nov 2024

·

Stayed 1 night

The first room we were given reeked of smoke, so after a little bit of back and forth with the front desk agent we were able to get a somewhat better room. A little dingey but was suitable for our purposes (just staying the night as we passed through town.)

6

Nicole

11 Jul 2025

·

Stayed 2 nights

Shower knob sucked wouldn’t work properly have to keep spinning for it to turn off or on

4

Jennifer

15 Oct 2025

·

Stayed 3 nights

The rooms are very old and worn, the paint is chipping/bubbled, the wallpaper is wrinkled and crooked, the carpets are disgusting, it smelled of mildew, the toilets and shower clogged, the furniture and fixtures are old and damaged, beds are uncomfortable, doors are damaged and don’t close properly, and the whole building felt damp. We didn’t have hot water in our bathroom so they moved us to a different room where the toilet was clogged and the lights blinked. The staff was very nice and helpful and tried their hardest to help and worked hard to clean but I feel bad that this is the environment they have to work in.

8

Robert

19 Aug 2025

·

Stayed 2 nights

Stay was ok and adequate for the time we were there. Only concerns were bathtub was kindve slick and may need another support handle, television kept losing signals, and a/c fan was kindve loud at night.

8

Mickey

27 Aug 2025

·

Stayed 4 nights

This is an older property that needs updating. The electrical system seems to need work. The bathroom lights flicker and that could cause seizures in some people. Our TV & microwave definitely need to be replaced.

6

Neva

28 Aug 2024

·

Stayed 1 night

Pretty old. Shower didn’t work properly. Next time will choose another location

6

Susan

1 Dec 2024

·

Stayed 3 nights

The bed was not comfortable and the dresser drawer between the beds kept opening by itself.

6

Michele

16 Nov 2025

·

Stayed 1 night

Breakfast was limited. Staff was very friendly and efficient. Room was clean enough but in poor shape. The bathroom needed a total overhaul. The tile was falling off and paint was bubbled. Hallway was very dark.

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Service

Many guests compliment the friendly, helpful staff and effective problem resolution. However, there are reports of rude interactions, reservation or room assignment mistakes, slow check-in, and recurring key-card issues.

Related guest reviews

4

Jennifer

27 Jun 2025

·

Stayed 3 nights

Staff was friendly, hotel is in need of a remodel and some deep cleaning. Our room key had to be redone every single time, so frustrating. Lights out in hallway. Good breakfast.

10

Megan

9 Jul 2024

·

Stayed 2 nights

The front desk staff were so friendly and helpful. Always had a smile on their faces and a hello when we passed by.

6

Samuel

4 Oct 2025

·

Stayed 1 night

We arrived before the 3:00 check in and the lady behind desk was kinda rude. Asked if I knew when check in time was my answer was yes but we had traced along way so hard to judge about time. Needless to say she was rude. We left and came back after 4:00 and was given a room on first floor. The floor was dirty and the air conditioning barely worked but was tolerable. They have a great place to walk your dog

2

Leldon

10 Dec 2024

·

Stayed 1 night

The hotel refused to honor my Hotels.com reservation even though I showed the email confirmation.

2

Glen

19 May 2025

·

Stayed 2 nights

I made my reservation in March, for my stay in May. College graduation wknd for my son. When we got to the hotel, the lady asked for my name. She said she didn’t have my reservation. I informed her that my 81 yr old mother had already checked in, which was the secondary room that I booked…under MY name. The woman said she had no booking for me. I tried to give her my itinerary number. As I said the first number, she informed that there is no reservation for me. This woman was DEFINITELY not willing to help or listen. WORST SERVICE I’VE EVER RECEIVED!

10

Molly

23 Sept 2025

·

Stayed 3 nights

The staff at the facility were very friendly and helpful in all ways.

8

Landy

30 Dec 2024

·

Stayed 1 night

The hotel was good. The only thing was that we were assigned a room that was already occupied. Not sure if that was the hotel’s fault or hotel.com’s fault. The problem was quickly remedied, however, the man who’s room we tried to enter was not happy. Someone needs to be more careful.

10

Robert

19 Aug 2024

·

Stayed 1 night

The staff was exemplary. All were friendly and very personable and professional.

10

Jane

1 Mar 2023

·

Stayed 1 night

The gentleman who checked us in after midnight was top of the line. He ensured that we started our stay wonderfully and honestly, he was the best part. Room was great, but it's nice to be greeted by a friendly face, you know?

8

Tonya

2 Jul 2025

·

Stayed 2 nights

Staff were friendly and very helpful. Loved the breakfast.

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Location

Convenient to the loop and restaurants with easy access to local venues; some guests found signage hard to see. A few mentioned limited parking.

Related guest reviews

10

REBECCA

6 Apr 2025

·

Stayed 2 nights

Staff was so friendly and helpful. Quiet couldn't hear the freeway. Beds were great.

8

Sandy

13 Jun 2025

·

Stayed 2 nights

Went for a church conference. It was close to event space.

10

Jane

6 Aug 2024

·

Stayed 1 night

The signage was there but we missed it the fist time as it was a much smaller sing than the ones around it. We were only there one night as we travelled from Texas to Colorado. We will definitely book again! Well kept grounds so our small dog had a nice place to go as well. Breakfast was ample.

8

Jennifer

18 Aug 2024

·

Stayed 2 nights

Older bldg but clean. Great, friendly staff. Limited parking around bldg & lots next to it say they will tow vehicles.

8

Keith

1 Dec 2024

·

Stayed 1 night

Great location great value.

10

Maria

21 Sept 2024

·

Stayed 1 night

Restaurants within walking distance. Towels need to be updated.

10

Chris

22 Jul 2025

·

Stayed 2 nights

Easy to locate.

10

Stephanie

21 Mar 2025

·

Stayed 2 nights

Staff were VERY nice and kind. Stayed for a volleyball tournament. Breakfast was so good, hotel is close to restaurants and the loop in Lubbock so easy access to every where.

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Dining

Breakfast earns both praise for variety and quality and criticism for limited or dry items, with occasional equipment or service issues such as coffee urns out of order or confusion about availability.

Related guest reviews

4

Jennifer

27 Jun 2025

·

Stayed 3 nights

Staff was friendly, hotel is in need of a remodel and some deep cleaning. Our room key had to be redone every single time, so frustrating. Lights out in hallway. Good breakfast.

10

Joseph

2 Dec 2024

·

Stayed 1 night

very good breakfast. good bargain.

8

Dina

26 Nov 2023

·

Stayed 1 night

Very convenient, lots of dining opportunities. The free breakfast wasn’t anything special. I didn’t like the packaged egg omlet and no fruit.

6

Anita

22 Jun 2025

·

Stayed 1 night

We found a dirty sock in our room. Breakfast was good. Staff friendly. Our floor smelled like bleach. Needs some work in bathroom. Toilet is old. Stained. Walls

2

Jennie R

9 Jul 2023

·

Stayed 1 night

Booked this room for my kids and grandkids while they traveling across the country on a road trip. They were denied breakfast. They were informed it was “cook to order” breakfast. Website CLEARLY states FREE BREAKFAST!!!!

6

Larry

1 Jun 2024

·

Stayed 1 night

Kudos for having real supportive pillows, not bags of left over dryer lint like so many places, but boo-hiss on the breakfast service. Pretty slim pickins. It was obvious the eggs and potatoes had been sitting, drying out for hours. No bacon or sausage. The coffee urns were "Temporarily out of order," yeah right, just like the McDonald\'s ice cream machine. They just don\'t want to wash them.

10

Crystal

21 Jun 2025

·

Stayed 1 night

Front desk staff great, breakfast was really good

8

Shawn

9 Jun 2024

·

Stayed 1 night

Clean. Desk clerk was very pleasant. Breakfast was not as good as other Hamptons. Price was fair.

10

Shasta

2 Dec 2024

·

Stayed 1 night

Rep at front desk was extremely helpful and courteous! Continental breakfast had a very wide variety to choose from. Would choose to stay here again.

8

Tonya

2 Jul 2025

·

Stayed 2 nights

Staff were friendly and very helpful. Loved the breakfast.

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Month	Average price
January	US$81
February	US$91
March	US$98
April	US$121
May	US$144
June	US$106
July	US$97
August	US$119
September	US$101
October	US$131
November	US$115
December	US$107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $218	3 $170
4 $80	5 $143	6 $143	7 $104	8 $99	9 $183	10
11 $112	12 $113	13 $98	14 $145	15 $158	16	17
18 $98	19 $142	20 $151	21 $152	22 $156	23 $181	24 $177
25 $136	26 $87	27 $105	28 $95	29 $156	30	31

Hampton Inn Lubbock

Prices for Hampton Inn Lubbock

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Two Queen Beds

Room, 2 Queen Beds, Accessible

One King Bed

One King Study Sofabed

Room, 1 King Bed, Accessible

Guest reviews of Hampton Inn Lubbock

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Lubbock

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $108
20 $97	21 $114	22 $143	23 $95	24 $115	25	26 $510
27 $130	28 $136	29 $95	30 $95