Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

A complimentary continental breakfast is included for guests.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including accessible bathrooms and step-free entrances.

Where is the hotel located in relation to local attractions?

The hotel is located 0.3 km from Covenant Lakeside Hospital and within a 5-minute drive of Texas Tech University. Other nearby attractions include Maxey Park (0.7 km) and United Supermarkets Arena (1.8 km).

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool, open from May 15 to September 30, with access available from 10:00 AM to 9:00 PM.

La Quinta by Wyndham Lubbock West Medical Center

Average nightly price at La Quinta by Wyndham Lubbock West Medical Center by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$81
March	US$80
April	US$102
May	US$103
June	US$76
July	US$74
August	US$94
September	US$100
October	US$102
November	US$86
December	US$89

What guests think

At La Quinta by Wyndham Lubbock West Medical Center, travellers praise the convenient location near hospitals and Texas Tech and frequently note friendly staff, but many reviews highlight inconsistent cleanliness and widespread maintenance issues that affect comfort and reliability.

Some guests found large rooms and comfortable beds, and pet-friendly policies were appreciated. Recurring problems include the pool being closed, broken elevators or ice machines, noisy or weak A/C, plumbing and hot-water issues, musty odors, and noise from the atrium or highway. Breakfast and housekeeping are inconsistent, with items running out and service sometimes only on request. Expect a convenient budget stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are unreliable: the pool is often closed, elevators and ice machines are frequently out of order, and the fitness room is sometimes dirty or missing supplies.

Related guest reviews

6

Ivonne

16 Jun 2025

·

Stayed 3 nights

Had trouble with key all weekend. Only 1 elevator was working all weekend for the whole hotel. Did not pick up trash left outside the doors all weekend long

2

Jennifer

18 May 2025

·

Stayed 1 night

DO NOT STAY HERE! There were zero towels, shampoo, conditioner, or soap in my room at check in. Took 2 hours to get towels. The tv remote was so sticky it didn’t work. My room was right next to a room that had the window busted out and glass shards were everywhere. There was a huge gap under my room door that led directly to the outside. A large rat could have fit through. The exercise room was out of order. The pool/hot tub was closed. The only ice maker in the whole hotel was broken. Zero water pressure in shower. The breakfast only included waffles, eggs and biscuits. Nothing else. Coffee was empty. And the rate was $185 per night. Ridiculous.

8

Mary

24 Aug 2024

·

Stayed 4 nights

I liked the breakfast each morning and the cleanliness of the hotel. Staff were extremely nice. It was quiet. The only thing we did not like was the pool did not pass inspection and was not available. We booked the hotel specifically to have a pool available during our trip. Wish we were made aware beforehand and not after checking in.

6

Alexandria

2 Jun 2024

·

Stayed 1 night

The pool is down for maintenance, wish we would have known that prior to booking

6

Natesha

24 Jul 2024

·

Stayed 2 nights

I traveled from Pennsylvania because my son is attending Texas tech university. The property is very close to college. Pool was down which I was very upset about and hotel was very hot in the hallways . It was like they didn’t have air . It was very uncomfortable walking to the room .

8

brooks l

31 May 2024

·

Stayed 2 nights

Only 2 ice machines were working (on floor 1 and 5). The pool was empty.

6

Erica

17 Oct 2024

·

Stayed 2 nights

The room was nice except the faucet in the bathroom was broken and so the water pressure from the bathroom sink was terrible. The ice machines were not working on the top three levels, which is not a big deal except we were on the top floor and there is only 1 elevator at the entire opposite end of the hotel, so let’s say it wasn’t convenient to get ice, especially if you were in your pajamas.

4

Charlie

27 May 2024

·

Stayed 3 nights

The pool wasn’t open and my tv didn’t work so kids where bored

4

Joe

11 Aug 2024

·

Stayed 1 night

Cheese stick beside bed. Trash still in the room. Bed was hard, and pool was out of service without letting us know before we rented the room. Kids couldn’t swim

2

Benjamin

8 Aug 2023

·

Stayed 1 night

Not the cleanest, there was a funky smell like mildew or mold. The pool was closed.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of dirty bathrooms, stained linens, mold/mildew, lingering odors, and rooms not properly cleaned between stays; some guests did find their rooms clean.

Related guest reviews

4

Megan

20 Apr 2024

·

Stayed 1 night

Room was dirty and mold in the restroom.

6

Karina

18 Aug 2025

·

Stayed 3 nights

Cleanliness would be appreciated The first room had the toilet dirty The second room had dirt on the corners of the bathrooms.

2

Jason

12 Aug 2025

·

Stayed 3 nights

Bed was uncomfortable, pool was extremely dirty, bathtub still had hair from previous people and dirty, had to ask for soap when we arrived, no tissue and no soap. Restroom door wasn't closing

2

Philip

14 Feb 2025

·

Stayed 2 nights

This hotel could use a deep cleaning. Our room was pretty dirty, mold on the ceiling in the shower, a cockroach in the fridge, splatters of dirtiness/food/liquids on surfaces, walls, doors. Chairs were filthy, and should really just be thrown away and replaced. The sink wouldn’t drain. The shower water was only scorching hot. We ended up leaving early to get a new hotel.

4

Jennifer

27 Jul 2025

·

Stayed 4 nights

The front desk staff is friendly and attentive. Although the site says there is housekeeping, there isn’t. You need to get clean towels from the front desk. The rooms are dirty (stained sheets, trash from the previous occupant on the floor, the water from the sink smelled like sewage ) and not maintained properly. Towel bars, faucets, and closet door handles all loose. Holes in doors.

6

Robert

2 Aug 2025

·

Stayed 8 nights

Dirty toilet bowl. No bathroom towel bars. Older facility.

4

ansley

20 Oct 2025

·

Stayed 1 night

The rooms were so dirty we switched to 3 different rooms and never got a clean room. Sheets were stained, towels were stained, the restrooms were so nasty.

4

Janis

15 Feb 2024

·

Stayed 1 night

Hairs on the sheets and dirt on the bathroom floor. No hand soap in the public restroom. Entire facility could have been cleaner.

2

Heidi

20 Mar 2025

·

Stayed 2 nights

The lounge area when you walk into the hotel is very nice. It looks like they spent a lot of money updating. However, the room we had was disgusting. There were water stains on the ceiling. The bathroom was not clean. There were no plugs in the room to plug in phones or hairdryers. It was one of the worst hotel rooms. I’ve stayed in in Lubbock.

6

Andrey

29 Dec 2024

·

Stayed 1 night

I stayed just to sleep overnight. The hotel is old. The room was not very clean (dirt on the bathroom door). The room didn't have the light switch working. Bathroom had black mold on the ceiling.

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Rooms

Rooms are sometimes spacious and comfortable, but many note dated decor and maintenance issues such as weak or noisy A/C, malfunctioning TVs, spotty Wi‑Fi, and noticeable noise from the atrium or nearby roads.

Related guest reviews

8

Thomas

16 Nov 2025

·

Stayed 1 night

Hotel is dated and priced accordingly.

8

James

2 Aug 2025

·

Stayed 2 nights

Great overall. Beds are harder than preferred. Also very short shower heads, I’m 6’5.

4

Keith

8 Apr 2024

·

Stayed 3 nights

Pros: sheets & towels appeared clean; staff was nice, bed wasn’t terrible (no springs in my back or sagging in the mattress), felt safe Cons: Old & run down-room has paint touched up in wrong color, back of bathroom door was busted, sink did not have hot water unless the shower was running at the same time. Major con: Noise. The design of the building means that no matter what floor you’re on, you hear every.single.word said in the lobby or in the open hallways on the other floors. I think they’d have to tear down the building and start again to resolve this noise issue. Also, it’s right on the highway so lots of highway noise at night too. Bring earplugs to sleep in.

10

Lynne

27 Nov 2023

·

Stayed 1 night

Easy check in. Big clean room. Great TV and internet. Will definitely stay here again.

10

Robert

23 Dec 2024

·

Stayed 4 nights

Ah, the hotel was quite the gem—definitely one of the fancier La Quintas I’ve graced with my presence! Upon arrival, I encountered a little hot water drama. I ran the tap for a solid half-hour, giving it a motivational speech, and eventually, the hot water arrived fashionably late! I suppose being on the 6th floor—the penthouse for plain folks—didn’t help my cause, especially since the hotel was as crowded as a library on a Friday night. The only hiccup on this otherwise delightful stay was the WiFi: it was like a bad relationship. One moment, we were Netflix and chillin’, and the next, it ghosted me. Super frustrating when you’re just trying to binge-watch your favorite shows!

6

Jennifer

14 Oct 2025

·

Stayed 1 night

The air conditioner was extremely loud. The guy at the front desk seeing distracted but he was fine. The bed wasn't the most comfortable and the pillows were very flat.

2

Mark

28 May 2024

·

Stayed 1 night

The room was HOT and had a bad smell. The AC didn’t work and made it hard to sleep. The shower head would just flop around. The sink backed up. Thought this would be nicer based on the pictures, but I won’t ever start there again.

10

Monica

24 Oct 2025

·

Stayed 1 night

We had a good stay the room was large, nice, comfortable and clean.

4

Kimberly

16 Sept 2024

·

Stayed 2 nights

Almost everything in the room was broken or dirty. The phone was a prop, the WiFi wasn't working, light bulbs were out, the couches were stained and the front desk gave us the runaround for the entire time we were there. We were supposed to have a room with a tub - didn't then we were going to be moved to a room with better Wifi but it took until almost 5pm on the second day to do that which wasted the entire day of work for us. Were told there would be a discount because it was so terrible but there wasn't then were upset that I even asked for it.

6

Paula

29 May 2025

·

Stayed 1 night

The dinning area looked really nice but the rooms looked old. The a/c made a lot of noise.

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Service

Staff are often friendly and helpful, with quick check-in and room changes when problems arise. However, response can be slow or unaccommodating at times, and some guests were charged an early check-in fee.

Related guest reviews

8

Norma

1 Sept 2025

·

Stayed 1 night

We arrived at 2 and check in wasn’t until 3. We were charged an early check in fee of $30.00 even though room was ready. I could understand if we were hours early but I think the fee could have been waived

6

Rachel

16 Nov 2025

·

Stayed 2 nights

Bring your own pillows they were pretty bad, woke up sore both days. Charged $30 fee to check in 20 minutes early as well.

2

Mohamamd

7 Jun 2024

·

Stayed 1 night

If you want your money stolen then book this hotel I went to the front desk to check in the staff member tell me we’re overbooked. There’s a mistake called Expedia and they will refund you your money. So I finally got a hold of Expedia explained the situation and now The hotel is saying I never showed up, which is a bunch of lies again if you want your money stolen book this hotel they have no morals or ethics

10

Katelyn

19 Aug 2025

·

Stayed 1 night

When we checked in our room on the 5th floor the AC was broken and it was HOT! I asked for maintenance to be sent up to work on it, but we were trying to get ready for a wedding in a 100* room. I went down to the front desk and asked if we could switch rooms and the kind man working the front got us switched right away, AND it was on the same floor NEXT DOOR to my family. It was so amazing and kind of him to do that for us! Can't recommend enough!

10

Melissa

15 Jun 2025

·

Stayed 1 night

Always a great stay..staff friendly and helpful. Rooms always clean and bathrooms fully stocked.

8

Christi

1 Aug 2025

·

Stayed 1 night

Check in was easy. Room assigned was not made up and the front desk person was pleasant and quick to assign a different room.

4

David

25 Aug 2025

·

Stayed 1 night

This place is very run down. We had to switch rooms due to broken toilet seat and toilet holder hanging off the wall and room smell. Our second room was better than the first but hot most of the night as AC didn’t start cooling till around 1am. Beds were comfortable, breakfast was ok need more options. Staff was very helpful and fast in switching our rooms and even apologetic. Overall hotel stay was ok for last minute booking.

10

Felicia

2 Oct 2025

·

Stayed 1 night

Room was nice and clean. There were some minor wear and tear things but nothing that ruined my stay. Staff was friendly and check in was quick!

10

Bernard

1 Sept 2025

·

Stayed 2 nights

Great customer service from staff

6

Misty

6 Jun 2024

·

Stayed 1 night

It was average. It was last minute and for the price it was ok. I would rather pay more for comfortable sheets and bedding and a clean room. I will not stay there again. Service from front desk was great.

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Location

Very convenient to the medical center and Texas Tech with easy freeway access. Some mention tricky egress, dim or limited parking areas, and occasional traffic noise.

Related guest reviews

10

Thomas

1 Oct 2024

·

Stayed 1 night

Very Convenient location close to medical center ....Quiet... clean... and easy accessibility

8

Bob

24 Aug 2025

·

Stayed 1 night

No lights in the back parking lot, unsafe.

8

Emily

31 Jul 2024

·

Stayed 3 nights

It was nice enough. It smelled a little musty. The room was nice and big. Bed was comfortable enough. It wasn’t good enough to give 5 stars but i would definitely stay here again if I needed to. My son was in Covenant hospital and the walk there was a little deserted And made me feel uncomfortable so I switched hotels to something closer halfway through the week.

10

Marcy

11 Jun 2025

·

Stayed 2 nights

Clean hotel, close to campus.

10

James

28 Aug 2025

·

Stayed 1 night

The staff is very helpful and the property is very convenient to the hospital.

8

Cindy

31 Aug 2023

·

Stayed 1 night

Good location

10

Naomi

14 Jan 2025

·

Stayed 1 night

Close to where our attention needed to be the Medical Cancer facility.

8

Bob

19 Aug 2025

·

Stayed 2 nights

Parking lot in the back had no lights. Safety Issue.

10

Elizabeth

13 Jul 2025

·

Stayed 1 night

While we like this hotel, the egress from the property is inconvenient to go anywhere in town.

10

tammy

19 May 2024

·

Stayed 1 night

Great location, friendly staff I will definitely stay here again.

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Dining

Breakfast feedback is mixed: several guests found it limited or understocked, with cold items and broken equipment, while others thought it was fine.

Related guest reviews

10

Merle

1 May 2024

·

Stayed 1 night

Traveled to Lubbock for an event at Texas Tech my grandson was competing in. Great location. Great price. GREAT BREAKFAST. Eggs, sausage.

10

Joseph

4 Aug 2025

·

Stayed 1 night

Coffee was good. Room was good. Breakfast was lousy.

4

Heidi

27 Oct 2025

·

Stayed 3 nights

The room smelled musty and the air conditioning did not work well. It did not cool the room or eliminate the musty Oder. The sink and the tub did not drain properly. The shower head was broken and did not stay in place. I have stayed at this property several times and this was by far our worst room. Our previous stays were at the $85 a night rate. This weekend was family weekend the and the room rate jumped to almost $400. It is not as easy to over look the poor conditions of the bathroom and room when paying such a high price. Breakfast was limited and both mornings they ran out of syrup and waffle mix.

8

Clyde

25 Mar 2024

·

Stayed 1 night

We got to Breakfast at 9:15 Saturday morning and they did not want to make more eggs or get anymore bread out. Also only one waffle maker working and batter was empty. Multiple people had to ask desk for more.

6

Larry

16 Aug 2025

·

Stayed 3 nights

The staff at the property were very friendly. Checking in and out was easy. The air conditioner in the room was very noisy. The shower floor was very slippery. The breakfast buffet was was limited in offerings. Overall a fair price for a night’s sleep.

10

Juan

18 Sept 2024

·

Stayed 2 nights

Property was great except for breakfast it was great but the toaster did not work, it was old and rusty inside. I told the kitchen staff to see if they would replace it but it was still there the following day.

10

Donald

2 Jun 2025

·

Stayed 1 night

It was great . Room was clean and nice breakfast was great

6

Arthur A

22 May 2024

·

Stayed 1 night

Our room was not ready at 330pm, they reassigns a new room on the first floor, good. Next day breakfast eggs and sausage cold askedfor the microwave “ sorry sir we don’t have one” coffee was hot…

4

Donavan

13 Mar 2024

·

Stayed 1 night

No working WiFi— I was there on business and the front desk and help desk couldn’t assist. 40 minutes before the breakfast bar was closed—the bar was nearly empty. There was a line of 7 people at the waffle maker, 3 min ea, because all other food was gone. No milk, raw bread present not toasted. 12 angry people in the breakfast area. I won’t go back.

4

Lakesha

13 Jun 2025

·

Stayed 2 nights

The staff was nice; I could smell sewage coming from the bathroom sink and toilet would not flush good at all. There was only one trash can in the room, none in the bathroom. The only thing worth eating for breakfast was the waffle & cereal ….thats it; it should NOT be referred to as ‘continental breakfast.’

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $77	4 $81	5 $81	6 $250	7 $327
8 $78	9 $79	10 $79	11 $80	12 $80	13 $88	14 $88
15 $77	16 $84	17 $85	18 $97	19 $97	20 $127	21 $97
22 $75	23 $79	24 $88	25 $144	26 $205	27 $115	28 $115
29 $81	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
		1 $81	2 $83	3 $80	4 $111	5 $112
6 $75	7 $84	8 $90	9 $109	10 $134	11 $220	12 $220
13 $78	14 $80	15 $82	16 $89	17 $96	18 $80	19 $80
20 $78	21 $72	22 $74	23 $77	24 $74	25 $80	26 $80
27 $80	28 $79	29 $86	30 $74	31 $72

La Quinta by Wyndham Lubbock West Medical Center

Prices for La Quinta by Wyndham Lubbock West Medical Center

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility,Hearing,Tub with Grab Bars)

Deluxe Room, 1 King Bed

Suite, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible (Mobility,Hearing,Tub with Grab Bars)

Guest reviews of La Quinta by Wyndham Lubbock West Medical Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about La Quinta by Wyndham Lubbock West Medical Center

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