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Sheraton Richmond Airport Hotel


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Property description

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall....
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Sheraton Richmond Airport Hotel, travelers highlight the ultra-convenient location by Richmond International Airport with a frequent shuttle, generally clean, modern rooms, and many friendly staff interactions, making it a practical choice for early flights and overnights.

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Facilities

Good

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

Was this helpful?

2

khalilah

IAN-logo

3 weeks ago

·

Stayed 3 nights

Worst hotel experience EVER! I was locked out my room upon returning at 1 am and there was no staff available for 20-30 mins we walked the entire first floor. Once the staff finally showed up, I had the key rekeyed 3 times and the door still wouldn’t open. They used the master key with no luck. Finally maintenance had to be called from another property which took a while. He had to drill a hole in the door which created a pile of sawdust in my room. And the door lock was still not operable. I had to change rooms in the middle of the night after 3 hours of foolery. I’m annoyed and will never stay there again. This was a work trip and my director was present and she is not pleased with Marriott which will impact future decisions of staying at this location. The leadership team has done nothing to accommodate us for this HUGE INCONVENIENCE. Shame on Marriott! I will continue to share this story on all platforms until this is addressed. I expect basic necessities when traveling and they were not provided and I did not feel safe.
Worst hotel experience EVER! I was locked out my room upon returning at 1 am and there was no staff available for 20-30 mins we walked the entire first floor. Once the staff finally showed up, I had the key rekeyed 3 times and the door still wouldn’t open. They used the master key with no luck. Finally maintenance had to be called from another property which took a while. He had to drill a hole in the door which created a pile of sawdust in my room. And the door lock was still not operable. I had to change rooms in the middle of the night after 3 hours of foolery. I’m annoyed and will never stay there again. This was a work trip and my director was present and she is not pleased with Marriott which will impact future decisions of staying at this location. The leadership team has done nothing to accommodate us for this HUGE INCONVENIENCE. Shame on Marriott! I will continue to share this story on all platforms until this is addressed. I expect basic necessities when traveling and they were not provided and I did not feel safe.

10

Deborah

IAN-logo

4 weeks ago

·

Stayed 1 night

Very nice facility and close to the airport.
Very nice facility and close to the airport.

10

Sherita

IAN-logo

2 Apr 2026

·

Stayed 1 night

Nice property. Rooms were spacious and very clean. The rooms were quiet, you couldn't hear much outside noise or noise from your neighbors. Staff was helpful and considerate. I'd definitely stay here again.
Nice property. Rooms were spacious and very clean. The rooms were quiet, you couldn't hear much outside noise or noise from your neighbors. Staff was helpful and considerate. I'd definitely stay here again.

10

Christina

EXP-logo

10 Feb 2026

·

Stayed 1 night

Great location. Spotless room. Will stay again.
Great location. Spotless room. Will stay again.

6

james

IAN-logo

5 Feb 2026

·

Stayed 1 night

Not very clean
Not very clean

5501 Eubank Road, Richmond, Virginia, United States of America

Location

Located in Sandston, Sheraton Richmond Airport Hotel is within a 15-minute drive of Broad Street and Shockoe Slip. This hotel is 8 mi (12.9 km) from Greater Richmond Convention Center and 8.1 mi (13.1 km) from The National.

White Oak Village(1.9 Miles)

Dorey Park(3.9 Miles)

Dabbs House Museum & Henrico County Tourist Information Center(4.1 Miles)

Broad Street(5.1 Miles)

Richmond Community Hospital(5.5 Miles)

James River(5.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

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