Is parking available at the property?

Free self-parking is available on-site, and it is wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 20 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities including parking, registration desk, and a limited number of rooms. There are also elevators, handrails in hallways, and a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Nancy Mockler Community Dog Park and Nelson Museum of the West, and is approximately 2 miles from Cowgirls of the West Museum and Wyoming Transportation Museum.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 9 AM to 9 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 10 per stay, and rollaway beds are available for a fee of USD 15 per stay. Advance request is required for both.

Best Western Cheyenne Hotel in Cheyenne

Average nightly price at Best Western Cheyenne by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$86
March	US$75
April	US$115
May	US$121
June	US$145
July	US$222
August	US$145
September	US$129
October	US$95
November	US$92
December	US$91

What guests think

Across reviews, Hotel Cheyenne is described as a budget-friendly stop just off the interstate, with many guests praising clean, comfortable rooms, friendly staff, and a hot breakfast, while ongoing renovations and some dated areas are noted.

The pool and hot tub are popular but sometimes cold or temporarily closed, and the gym is limited with occasional broken equipment. Several reviews mention traffic noise and window issues near the highway, plus intermittent or unavailable Wi-Fi. While housekeeping often keeps rooms spotless, others report musty odors, stained carpets, or maintenance problems like leaky fixtures and faulty showerheads. Expect a simple, good-value stay focused on convenience and friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests enjoyed the pool and hot tub, though the pool is often cold and was occasionally closed during renovations; the small gym has limited or broken equipment, and construction, parking, or lighting issues were noted at times.

Related guest reviews

4

Brian

18 Oct 2025

·

Stayed 3 nights

They were doing construction the whole time. Styrofoam pieces all over, elevator constantly being used for hauling AC Units to the third floor, pool dirty. Bed not comfortable. Would avoid.

4

Richard

14 Jul 2024

·

Stayed 1 night

The pool & hot tub are closed for renovation. The gym is too small for even one person to workout comfortably — the only functional equipment is 3 cardio machines — no weights, no room to move.

6

Jacqueline

1 Oct 2025

·

Stayed 1 night

Upon arrival we found this property is currently undergoing renovations and the parking lot was being repaved. Needed improvements but makes access to building more difficult.

10

Janet

8 Oct 2025

·

Stayed 1 night

Breakfast was beyond what we expected. Staff was helpful. Pool and hot tub were right on point. Kids had a blast. Definitely recommend

10

Glen

14 Sept 2025

·

Stayed 1 night

Room was very clean, a little dated. Nice pool but the water was cold. Breakfast was great.

8

Jaume

27 Oct 2025

·

Stayed 1 night

Nice room, clean and friendly staff. Nice pool too, which was a pleasant surprise. That side was really good. Breakfast, however, left much to be desired, which seems par for the course at any motel (or hotel for that matter). Is it too much to ask for decent fruit, decent bread/pasties, a wide selection of jams/honey etc (which keep for ever)? All throw-away cutlery, plates and cups - straight to landfill. Give how beautiful the country is, why do we create so much waste? Unfortunately it seems that the bar is so low for hotel breakfasts in the US, that nobody is willing to raise it an inch.

10

Alicia

9 Oct 2025

·

Stayed 1 night

Only believe more recent reviews as this place comes highly recommended! It was clean, quiet, and comfortable. The hot tub and pool were warm and thoroughly enjoyed. Breakfast was mid-grade hotel quality (warm omelets, sausage, waffles, in addition to cereal, juice, okay coffee). But for the price we loved the breakfast because it felt truly free! Would stay again at this price point for sure for sure!

4

Richard

15 Jul 2024

·

Stayed 1 night

The pool & hot tub are closed for renovation. The gym is too small for even one person to workout comfortably. Paint fumes filled the hall & gym

10

Randy

23 Aug 2025

·

Stayed 1 night

Conveniently close to the highway, rooms were clean, breakfast and coffee were nice. The inside pool is cold so we spend our time in the spa.

8

Robin

18 Oct 2025

·

Stayed 1 night

Didn't use the laundry, but the pool/hot tub was great

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AI-generated summary based on recent guest reviews

Cleanliness

Numerous reviews praise clean or spotless rooms, yet others report musty odors, stained carpets, or mold and maintenance issues in bathrooms. Overall cleanliness feels uneven across areas and stays.

Related guest reviews

4

Jacqueline

4 Feb 2025

·

Stayed 1 night

Not the best. Hotel is worn down and there was a lot of areas blocked off due to construction. Room wasn’t clean… found toenail clippings on the floor which was a first for us. Hotel also smelled stale and we slept with the windows open. Service at the front desk was the best part.

6

Sarah

4 Oct 2025

·

Stayed 1 night

What looked like mold in the corner of the ceiling, shower head was not even attached to the wall. None smoking room smelt like someone sat in their and chain smoked for days.

4

Ryan

27 Sept 2025

·

Stayed 2 nights

Filthy room with black mold growing in the shower that was not removed after I notified the front desk. The shower also contained a used razor cover and was covered in hair. The carpet in the room was old and filthy. On the hand, the staff was friendly and accommodating, going out of their way to help me.

4

Scott

16 Aug 2025

·

Stayed 1 night

Very dirty and old.

6

Sherrie

4 Oct 2025

·

Stayed 1 night

The carpet is dirty and worn. The hallway carpet has water stains under every overhead fire sprinkler. The elevator door makes a terrible noise upon opening and closing. There is water stain by the ice machine. Our room sink faucet leaked. The third floor is closed. I wonder why?

2

Michael

4 Aug 2025

·

Stayed 5 nights

It was a mess. Unclean

6

Kandice

18 Jun 2023

·

Stayed 1 night

For the price, I was disappointed in the cleanliness of the property. The room smelled very musty, the toilet was stained and the carpet in the hallway had a huge stain that was very unappealing.

10

Rebecca

22 Nov 2025

·

Stayed 1 night

We were passing thru for the night and found the Cheyenne Hotel. Staff were friendly and efficient. Spotless room, very comfortable beds. Value for money

10

Linda

13 Jan 2026

·

Stayed 1 night

This was a really nice hotel for the price. The spa was clean and hot. The beds were comfortable. The room was spotless. The flooring and furniture looked new. Warm eggs and sausage plus the waffle machine etc for breakfast. I would definitely pick this one again.

8

Don

15 Nov 2025

·

Stayed 1 night

Wouldn’t say spotless but nice and clean!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently described as spacious with comfortable beds, but furnishings can feel dated and highway noise or window issues affect some stays. Several guests also reported unreliable or unavailable Wi-Fi.

Related guest reviews

6

Jennifer

7 Oct 2024

·

Stayed 1 night

The water in the toilet ran continuously. There was no water pressure in the shower. When I brought it up to the front desk staff in the morning she never apologized just said she’d have maintenance look at it. Disappointing since the gentleman that checked us in the night before was extremely gracious.

10

Scott

26 Oct 2025

·

Stayed 1 night

The front desk staff was friendly and quick to get me checked in. The hotel was in a very convenient location just off the interstate, with a very close gas station that was easy to get to with a 26ft uhaul truck. There was also a nice side parking area where I was able to park the big truck. The room and bed were comfortable and clean. My only miss is my room neighbor was watching TV at a loud volume until late in the night (who does this?) and I could hear it.

6

Christine

15 Sept 2024

·

Stayed 2 nights

Thankful to have a roof over my head, the bed was not comfortable and the WiFi would come and go, mostly go. This made doing work in the room hard or impossible.

8

Ken

3 Oct 2025

·

Stayed 1 night

Good price for the area compared to other options, but the room could use some maintenance … wallpaper hanging loose, bathroom caulking, etc. OK breakfast buffet, but not overly great. A lot of road noise from freeway, bring a fan.

6

Sherry

21 Feb 2024

·

Stayed 1 night

We were on the second floor. The window faced the north and the hotel was located next to an interstate, the semi trucks were pretty loud and noisy. The wind was blowing and the window couldn’t close properly. The wind howled through that improperly closed window as well. The bathroom linoleum was worn and the floor was warped. The breakfast was great!

8

Thomas

19 Oct 2025

·

Stayed 1 night

Room was clean & spacious

8

Tim

26 Sept 2025

·

Stayed 1 night

I would have given a higher rating but the road noise from the near by Interstate made it hard for me to sleep.

8

Kurt

13 Oct 2025

·

Stayed 1 night

Near a major highway; windows not sound reducing, despite hotel being renovated. Feels like windows are open even if not

6

Patricia

8 Nov 2023

·

Stayed 1 night

The hotel was decent for the price. It did not have WiFi in the rooms but this wasn’t conveyed to us until after I called the front desk and told it wouldn’t be repaired until 6 days after our stay. We ended up leaving.

2

Carrie

28 Oct 2023

·

Stayed 1 night

No wifi. Pool empty. 3rd floor closed off w plastic like a crime scene

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and efficient at check-in and breakfast, though there are a few reports of rude or unhelpful interactions. Service consistency varies between shifts.

Related guest reviews

10

Laura

11 Jan 2026

·

Stayed 2 nights

Breakfast was good . Exercise equipment was good . Heater in room worked really good . The man at the front desk that checked us in was very polite and helpful

10

Stephen

22 Oct 2025

·

Stayed 1 night

Under new management. Third floor was in the process of being renovated. Stayed on the second floor, property is tired but clean. All toiletries provided. Wendy on the night desk was great. Stephen next morning was also great. Showed us plans for the hotel. Would like to see the finished hotel once it is renovated. Quiet and restful.

10

Alison

4 Oct 2025

·

Stayed 1 night

The staff was hospitable and kind.

10

Lorraine

18 May 2025

·

Stayed 1 night

Front desk staff friendly and helpful, rooms clean and fresh. Breakfast room bright and new, with standard buffet. Would stay here again if passing thru.

10

Jennifer

3 Aug 2025

·

Stayed 2 nights

Thank you so much for accommodating my handicapped mother. Steve was awesome in helping us out.

10

Rebecca

22 Nov 2025

·

Stayed 1 night

We were passing thru for the night and found the Cheyenne Hotel. Staff were friendly and efficient. Spotless room, very comfortable beds. Value for money

2

Christina

11 Apr 2023

·

Stayed 1 night

They didn’t get my hotels reservation and didn’t have any rooms available when I got there so I had to get a new room at a different hotel and then this hotel not hotels.com charged my card. I then called to get the charger fixed and they said they would call me back. The manager that called me back screamed at me, told me I was a liar, and a thief. I’m a cancer patient who wanted to go on a trip with my husband. I will never stay at a best western ever again, to not have a room and to charge my card $95 so I had to go get another room for $170 and got charged for both. The manager was horrible and speaks to his customers in a horrible manner. Don’t stay here or make a reservation here unless you want to be charged for not even staying there.

10

Edward

15 Jun 2025

·

Stayed 2 nights

Friendly staff, clean rooms, and excellent breakfast buffet

2

anna

1 Oct 2025

·

Stayed 1 night

Customer service was terrible and no one wanted to help because i booked grom expedia

10

Jeanne

27 Sept 2023

·

Stayed 1 night

The property and staff were great. My experience using Expedia was NOT. I pay Expedia then Expedia pays the hotel. Well Expedia card DECLINED. Embarrassing, then had to pay again using my card, contacted Expedia to refund me. This took alot of time and hassle I shouldn't have had to do. Will also take around 7 days to get my money back and make sure that I do.

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AI-generated summary based on recent guest reviews

Location

Conveniently just off I-80/I-25 and easy for road trips, but some find signage confusing and dining options nearby limited. Road noise is mentioned by multiple reviewers.

Related guest reviews

8

Theodore

26 Sept 2025

·

Stayed 2 nights

Getting to the property was confusing because of the intersections of I-80 and I-25, and exits for city streets all in a small area.

10

Scott

26 Oct 2025

·

Stayed 1 night

The front desk staff was friendly and quick to get me checked in. The hotel was in a very convenient location just off the interstate, with a very close gas station that was easy to get to with a 26ft uhaul truck. There was also a nice side parking area where I was able to park the big truck. The room and bed were comfortable and clean. My only miss is my room neighbor was watching TV at a loud volume until late in the night (who does this?) and I could hear it.

6

Terilyn

2 Jul 2023

·

Stayed 1 night

Hotel sits on a crumbling parking lot close to noisy highway and a Home Depot. Worn out hotel and thin towels. Easy access to Cheyenne.

8

katherine

5 Oct 2025

·

Stayed 1 night

The hotel would do well to have a listing of eating establishments located further into town. Seriously within the 5 miles of this hotel there are 12 other hotels and only a Mexican restaurant and Outback available.

6

RICHARD

16 Sept 2025

·

Stayed 1 night

THE HOTEL WAS POORLY SIGNED. WHEN I WENT IN I WAS NOT SURE I WAS AT THE CORRECT HOTEL.

8

Brian

9 Jun 2025

·

Stayed 2 nights

Hotel Cheyenne was a typical chain hotel. The biggest positive was a good breakfast. The only negative was finding the hotel. All advertising listed as Hotel Cheyenne, that name appears no where on the facility, a small best western sign is the only marking. On arrival finding a building with no sign behind a home dwpot is quite challenging.

8

Kevin

22 Sept 2025

·

Stayed 1 night

Convenient to interstate travel, though not much food close by. Clean rooms.

10

Neil

16 Sept 2025

·

Stayed 1 night

Located near a highway and next to other hotels, this hotel was convenient. The room was clean and large, and the staff friendly.

10

contessa

8 Jun 2025

·

Stayed 2 nights

Conveniently located off the interstate. Clean. Staff was friendly and accommodating.

8

Joni

2 Oct 2024

·

Stayed 1 night

Close to interstate, gas stations and convenience stores.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with hot items such as omelets, sausage, waffles, and coffee, though a minority found it minimal or low quality. Overall a solid free breakfast for the price point.

Related guest reviews

10

Joshua

11 Oct 2025

·

Stayed 1 night

Great stay overall. The room was pretty clean and spacious. The bathroom was a decent size. No issues with the bed. If my wife was with me she might have complained about the lack of extra pillows. The breakfast was a bit minimal but certainly better than some places I stayed at. For the price, I don’t think you could do any better. Would definitely stay here again if I’m driving through.

10

Sandra

17 Sept 2025

·

Stayed 1 night

Room was spacious and clean. Beds very comfortable. Breakfast was average. Staff friendly and accommodating. Would definitely stay again!

10

Janet

8 Oct 2025

·

Stayed 1 night

Breakfast was beyond what we expected. Staff was helpful. Pool and hot tub were right on point. Kids had a blast. Definitely recommend

8

Jaume

27 Oct 2025

·

Stayed 1 night

Nice room, clean and friendly staff. Nice pool too, which was a pleasant surprise. That side was really good. Breakfast, however, left much to be desired, which seems par for the course at any motel (or hotel for that matter). Is it too much to ask for decent fruit, decent bread/pasties, a wide selection of jams/honey etc (which keep for ever)? All throw-away cutlery, plates and cups - straight to landfill. Give how beautiful the country is, why do we create so much waste? Unfortunately it seems that the bar is so low for hotel breakfasts in the US, that nobody is willing to raise it an inch.

10

Bryn

26 Sept 2025

·

Stayed 2 nights

The hot tub was our favorite part.!! Breakfast could be updated a bit as all they offered were tiny omelettes & the sausage was weird. Comfy room, nice tv with YouTube access. Overall was a lovely stay.! :)

10

Eileen

11 Jan 2026

·

Stayed 1 night

Rooms clean, breakfast is good, staff friendly

10

Travis

6 Oct 2025

·

Stayed 2 nights

We enjoyed our stay. Loved the pool and hot tub and the free breakfast was phenomenal.

10

Alicia

9 Oct 2025

·

Stayed 1 night

Only believe more recent reviews as this place comes highly recommended! It was clean, quiet, and comfortable. The hot tub and pool were warm and thoroughly enjoyed. Breakfast was mid-grade hotel quality (warm omelets, sausage, waffles, in addition to cereal, juice, okay coffee). But for the price we loved the breakfast because it felt truly free! Would stay again at this price point for sure for sure!

10

Linda

13 Jan 2026

·

Stayed 1 night

This was a really nice hotel for the price. The spa was clean and hot. The beds were comfortable. The room was spotless. The flooring and furniture looked new. Warm eggs and sausage plus the waffle machine etc for breakfast. I would definitely pick this one again.

10

Edward

15 Jun 2025

·

Stayed 2 nights

Friendly staff, clean rooms, and excellent breakfast buffet

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $124	3 $121	4 $121	5 $121	6 $121	7 $121
8 $108	9 $121	10 $121	11 $121	12 $121	13 $121	14 $121
15 $103	16 $103	17 $103	18 $103	19 $106	20 $121	21 $121
22 $103	23 $106	24 $103	25 $103	26 $103	27 $112	28 $112
29 $107	30 $103

Best Western Cheyenne

Prices for Best Western Cheyenne

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed (With Single Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (With Single Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews of Best Western Cheyenne

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Cheyenne

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $118	31 $90