Best Western Cheyenne

Rooms were clean, staff was really friendly and gym had good equipment and room was clean. Would stay there again.

Chose this hotel for the pool and it was closed. Not advertised.

Well it doesn’t even go by this name anymore-no pool, no hot tub…hotels.com won’t re-emburse, no phone in room, no ice bucket til they switch ya rooms but still no phone! third floor marked as out of order, they put you on the second floor to listen to the pounding of them working on the 3rd floor-nightmare!!

Guys you are in the middle of renovation. Your pool and spa were unavailable. Disclosed the information. Shame on you and the website for not indicating what is going on.

Exceptional and friendly customer service, decent price and basic breakfast. Eggs, bacon, cereal, yogurt, waffles, bagels, bread, juice and a few other things. Unfortunately the hot tub and pool was closed for renovations... I wish this had been mentioned before i reserved the room but that's ok. The room was clean. I do wish there was a door sill on the bottom, may have helped with the noise of the other loud guests in the night. I barely got any sleep but that's not the hotel's fault.