Is parking available at the property?

Parking is available on-site and is free, though it is limited. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included for guests. The specific serving hours are not mentioned.

Are pets allowed at the property?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 15:00, and check-out time is at 12:00. Late check-out may be available for a fee of USD 75, subject to availability.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a fee of USD 40.00 per person (one-way).

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The property is centrally located in Kingston, within a 5-minute drive of Bob Marley Museum and Emancipation Park. It is 0.4 mi from Centre Stage Theatre and 0.5 mi from Pantry Playhouse.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children aged 2 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Courtleigh Hotel & Suites in Kingston

Average nightly price at Courtleigh Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	$176
February	$179
March	$189
April	$193
May	$176
June	$175
July	$183
August	$211
September	$199
October	$165
November	$180
December	$180

What guests think

At Courtleigh Hotel & Suites, travellers consistently praise the friendly, accommodating staff, clean rooms, and convenient New Kingston location near Emancipation Park, while noting that some rooms feel dated and occasional maintenance or noise issues can affect comfort.

Breakfast and restaurant feedback is mixed; many enjoy the food and complimentary options, but others find variety limited, portions small, or service slow. Guests like the pool and bar, but report sporadic issues such as a single working elevator, gym equipment faults, and tight parking. Overall, this is a comfortable city-base in New Kingston rather than a luxury escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and poolside bar are appreciated; self parking is available but can feel tight. Facilities show occasional issues such as a single working elevator, some gym equipment faults, and a business center computer not working.

Related guest reviews

6

Ashleigh

Mar 15, 2025

·

Stayed 3 nights

Delicious breakfast. Great area. Many places to eat and attractions in walking distance. Very comfy bed. Great tv channels. Nice pool. Lobby smelled amazing. Yummy infused water in the lobby. Some tweeks here and there that need adjustment: only 1 elevator working, shower leaks onto bathroom floor, food by the pool is expensive and portions are too small, WiFi inconsistent, computer in business center wasn't working, hidden gift shop (put up a sign!) But everyone is very nice

10

Renea

Dec 24, 2024

·

Stayed 2 nights

I had a late check in due to the arrival of my flight and was tired but thanks to the front desk clerk who is very courteous Javan, the check in process was seamless and I felt at home. Hotel had dinning options until late, plus a pool bar to relax. I like the location of this hotel.

8

Tonya D

Oct 28, 2024

·

Stayed 3 nights

It's an older hotel but with very nice tropical decor and a cozy feel. Front desk, dining and housekeeping staff were very friendly and helpful. Nice pool area with a bar and nice indoor lounge.

10

Donna

Nov 3, 2023

·

Stayed 2 nights

Staff are very friendly. Hotel is close to Emancipation Park and businesses. Pool is great and rooms are quiet and comfy.

8

Christopher

Jun 30, 2025

·

Stayed 3 nights

Parking was tight on occasion, security was not very patient, Staff very bright and cheerful always acknowledging your presence some even called you by name, overall a great place to stay

10

JaVon

Jul 14, 2025

·

Stayed 4 nights

The food, location, and pool were wonderful. One love

10

Natalie A

Jul 31, 2023

·

Stayed 3 nights

The suite was beautifully decorated and modern. The bed was very comfortable. The staff were attentive, friendly, and helpful. The breakfast had good options. The outdoor pool was relaxing with good seating options, and the gym was convenient.

8

Natasha

Apr 21, 2023

·

Stayed 1 night

This is a nice property, clean, front desk staff and cleaners nice… good sized gym- a night club on property …would come back .

10

Andrew

Dec 18, 2024

·

Stayed 3 nights

Service and comfort was great. Not a fan of the loud music in pool/bar area Fri night. Should keep that inside.

8

Anthony

Dec 22, 2024

·

Stayed 7 nights

Enjoyed my 7 night stay. I was upgraded to an 8th floor room with a large balcony. Though it overlooked the rear carpark, I was able to slide the doors open to meet the rising sun each morning and go out on it and have my early coffee. Wonderful location for Emancipation Park and local restaurants. The staff were always friendly and helpful. The property was clean. However, I felt the inclusive breakfast option could have been more varied.however The gym was a key factor for me picking this hotel. There was a shortage of towels and the water dispenser ran empty. This was rectified when mentioned to staff. Additionally, the control buttons on both treadmills were broken so I was unable to operate them and the display on the rowing machine inoperative. I brought this to the attention of reception staff who said it would be looked into. It wasnt during my stay. However, I was given the option to use the Pegasus Hotel gym next door which has older machinery. Ultimately, if these minor issues were resolved I would stay again on my next visit

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean rooms and well kept areas. A few guests reported housekeeping lapses or odors, and isolated issues like brown water, stained carpets, or ants.

Related guest reviews

2

michelle

Dec 27, 2024

·

Stayed 1 night

There was blonde hair on the bathroom floor. I had to clean the bathroom floor myself, this was a nad experience.And the sheets were not the best.

4

Anell

Sep 15, 2023

·

Stayed 3 nights

Dirt carpet in the room Brown water in the bathroom Refrigerator wasn’t working I tried to make a coffee in my room and the mud was dirty with old milk. Low quality food I made a conference room reservation and when I came with my customer, was busy for all day :/. Now I got an infection due the bathroom water quality

4

althea

Oct 15, 2024

·

Stayed 1 night

5 minutes in the first room , AC not working, took 20 minutes to get another room. Woke up this morning to dirty water from faucet n shower. Few items at breakfast

10

Kenneth

Nov 18, 2025

·

Stayed 2 nights

The room spotless and amenities was excellent

6

Petula

Sep 2, 2023

·

Stayed 2 nights

The Courtleigh was nice however I noticed sugar ants in my room. I brought this the attention of the front desk and they had someone come to the room and check it out. The young man came took a look and promised to come back. After approximately 20 mins he did not return. I called the front desk again and I explained situation and the young lady said I will look into it. They assigned a new room to me. Also the a/c in the original room did not work.Breakfast was very good.Staff was accommodating. I would return to Courtleigh in the future.

10

Sonia

Nov 29, 2025

·

Stayed 1 night

Beautiful and clean environment.

10

Davian

Nov 21, 2025

·

Stayed 3 nights

Very clean and friendly staffs. Definitely worth it.

8

Kenneth

Sep 6, 2024

·

Stayed 4 nights

The housekeeping was not great. They give insufficient towels and items you need for the next day after cleaning. No replenishing of supplies after cleaning the room.

10

Vladimir

Jan 1, 2026

·

Stayed 2 nights

Spotless room, courteous staff, good location.

6

Kevin

Nov 7, 2024

·

Stayed 2 nights

Staff was friendly, rooms were outdated. Carpets smelly. I was robbed by the gate area man approach me and told me empty my pockets security at the door not the gate.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some spacious suites and nice city or harbor views, though a few feel small or dated. Noise near utility areas or from activity and spotty Wi-Fi are occasional complaints.

Related guest reviews

8

Alva

Oct 30, 2024

·

Stayed 2 nights

The staff was very customer service friendly,the hotel room is a little dated,as well as the rest of the amenities,but overall stay was good.

6

Ashleigh

Mar 15, 2025

·

Stayed 3 nights

Delicious breakfast. Great area. Many places to eat and attractions in walking distance. Very comfy bed. Great tv channels. Nice pool. Lobby smelled amazing. Yummy infused water in the lobby. Some tweeks here and there that need adjustment: only 1 elevator working, shower leaks onto bathroom floor, food by the pool is expensive and portions are too small, WiFi inconsistent, computer in business center wasn't working, hidden gift shop (put up a sign!) But everyone is very nice

8

imoh

Dec 8, 2024

·

Stayed 2 nights

Great panoramic views from the room.

10

Natalie

Oct 8, 2025

·

Stayed 3 nights

Ocean was visible from room. Very safe property. Air conditioner kept the room cold at all times.

10

Reg

Nov 12, 2025

·

Stayed 1 night

Stayed previously as a stop over on arrival into Kingston NMA. Location is fabulous and a reasonable distance from airport. Key amenities are car park, good size rooms, and inc breakfast for our onward journey.

8

Alafia

Oct 9, 2025

·

Stayed 1 night

I was upgraded to a room with a balcony but it had 2 double beds and I booked for one king sized bed so not ideal

8

Paul

Mar 17, 2023

·

Stayed 2 nights

The only thing that was frustrating, was my room was next to the laundry and there were towels etc being tumble dried between 1-2,in the morning. It was not quiet and really frustrating until I turned it off at the plug, which I’m sure would have annoyed someone. The laundry if next to rooms should not be open all the time.

10

Alafia

Dec 2, 2024

·

Stayed 2 nights

The view from the 10th floor balcony of the city, harbour and airport were spectacular

8

Mark

Jun 28, 2025

·

Stayed 1 night

Rooms a little small however clean. Need to have chairs to sit at the desk to work if required

8

Vivia

Jul 10, 2025

·

Stayed 3 nights

Room #302 is beside the utility room the noise is like a train going through a tunnel. How do you fix that situation by lower the noise. Thanks.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive, and accommodating across teams. A smaller set of reviews note occasional check-in delays, uneven dining service, or isolated unhelpful interactions.

Related guest reviews

10

Charlane

Mar 9, 2025

·

Stayed 2 nights

The staff was friendly for the most part. There were some things that I think could have been made easier but overall it was a wonderful experience. Like access to the hotel after hours were was no ome visible to let is in and the gentleman who eventually showed up was a bit rude .

10

Cecelin

Nov 29, 2024

·

Stayed 2 nights

Courtleigh has become my home away from home. The front desk staff are amazing. They are always pleasant. I have to give great recognition to Tatianya for being so pleasant, humble and super professional in her role. She always carry a smile, enough to say, “WELCOME and WHAT CAN I DO TO MAKE YOUR STAY MEMORABLE!!” Mrs. Powell and Mr Edward are two amazing leaders, alway on the forefront to welcome back their guests. That’s always super special, because it feels you are back home with family, The bellmen are alway helpful and pleasant. Last but not least, Patrick from the bar is a super star. His interaction with the guest is so awesome, everyone calls him by name. That’s enough to highlight the amazing work and work ethics he has. Overall, I give Courtleigh 9/10 for exceptional service. I wish I could remember everyone names. I want to thank the housekeepers for the amazing job they do.

10

Joan

Oct 23, 2025

·

Stayed 3 nights

The front desk staff at the courtleigh is exceptional!. Always smiling and very accommodating. Patrick in the bar has the brightest smile and the best customer service I have ever received at a hotel in Jamaica. Looking forward to my next business trip to kingston.

6

Suzanne

Jun 15, 2023

·

Stayed 2 nights

Decided to stay at the Courtliegh for the first time in many years as have been staying at other hotels in New Kingston and thought that I'd try it again. Greeting at reception was not as warm as I expected. Upon entry to the room, I was underwhelmed by the general decor as things seemed a little dated. This was apparent when I was unable to locate a USB point. Spoke to reception who advised that there wasn't one in the room, only for them to be corrected and told that there was one in the phone. This was not obvious as there isn't anything in the room that informs guests of the location. Unfortunately, it was not fit for purpose because after two hours the charge on my phone had only increased by three percentage despite using a faster charging cable. Luckily Craig saved the day by locating a USB charger from reception which he loaned me for the duration of my stay (Craig you were off when I checked out and I handed it back to the reception). Pleasant outside pool, bar and dining area. Breakfast was underwhelming. Limited selection and certainly nothing to write about. Good gym facilities with several pieces of cardio equipment, free weights and machines. Opted for a light snack of yam and marlin bites (can't remember the actual name of the dish) as was going out for dinner, however was extremely disappointed. I'm still waiting to find out whether there was any marlin in the ingredients. Would I return to the Courtliegh? Probably not for the reasons mentioned above.

8

Barbara

Nov 9, 2025

·

Stayed 3 nights

I visit Courtleigh at least 4 times per year, unfortunately I don’t recall giving a review. I had to this time around since I was forced to extend my stay October 27 because of hurricane Melissa. I’ll start out with the friendly and welcoming staff at the front desk. Miss Powell consistently makes me feel valued and ensured I’m okay. Danelle, Jevon, Shajianna-Kay, were simply awesome as usual. Tatiana was not there throughout the hurricane, but she’s awesome. The doorbell guys, mainly Craig, great. I have to give special recognition to Christine in the restaurant. She always delivers good service, but I have to say during the hurricane she way a cut above the rest. She went all out to help whoever she could and I was well pleased with her service. Joseph, Charmaine, and Ventrece, are also great workers. Donnette, definitely needs some training. She doesn’t quite know how to communicate with her guests. At least that was my experience, and my sister who is a regular there had the same experience. The food is always great, hotel is very clean, and overall it’s my favorite hotel in Kingston. Really love it there Home away from home.

10

Steve John

Aug 22, 2025

·

Stayed 7 nights

We had a great stay at the Courtleigh, all the staff were very helpful and friendly and the rooms were great. Overall we had a great stay at the hotel and we will definitely be coming back at some stage in future/

6

DONNA

Dec 12, 2025

·

Stayed 3 nights

Checking was poor. We arrived late at night yet our room was not ready. We did not get the VIP Check-in experience that we booked via Hotels.com. The room was not the best. We asked for a room that is not near the elevator yet that is what we were assigned. We like the ambiance of the hotel lobby. Customer Service was not as good as our previous stay.

6

Alvin

Jan 21, 2023

·

Stayed 2 nights

We went to the bar to get some food and drinks. We got the drinks, but after an hour of waiting for the food they came to us and ask what we ordered coz " the food got mixed up". Which we doubt, coz if they actually punched the order then it will be in the ticket. We told the front desk and he tried offering us food or room service but it was already late and im honestly already so dissapointed.

8

Nikeisha

Nov 9, 2024

·

Stayed 4 nights

Overall I really enjoyed my stay. It started rough with a late check in and while I got a room upgrade (which I was unaware of), I had to change rooms. The rooms were spacious and clean. The hotel offered cable television which was a plus as I do not like to sign in on my apps when I stay at a hotel and many hotels I visit do not offer this. The manager was amazing and really ensured I enjoyed my stay, and the food was really good at the main restaurant. I would have enjoyed my stay even more if the wait time at the restaurant was better. You got seated immediately, but one of the 4 nights it took long to get my dinner and when I received it, the steak was not the temperature anticipated (room temperature as if it was sitting for long). The wait time for the bill was also long, few times up to 20mins. A storm passed through during my stay and the team really tried to make me feel comfortable as I was at the hotel for the full day. However friendly staff, clean and comfortable rooms, and good food.

10

Juliet

Feb 13, 2024

·

Stayed 2 nights

The Courtleigh Hotel and Suites was perfect. The staff were very friendly and also professional. They make you feel at home and went out of their way to accommodate. We had a wonderful time. The Breakfast chef Nico made to order what we wanted. The Dinner chef as well. The managers Ms. Powell and Ms. Reynolds assured our needs were met. The staff, Ms. Stephanie, Ms. Natlie, Ms. Donnett, Ms. Clardene, and all the other Staff in the dinning room, the front desk, house keeping and concierge was amazing. I will definitely return to the Courtleigh very soon. Thank you all far a memorable vacation.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central New Kingston setting near Emancipation Park, restaurants, shops, and business areas; many found it safe and walkable. Also convenient for airport access and downtown visits.

Related guest reviews

8

Simone

Jul 18, 2025

·

Stayed 4 nights

I have been to this hotel several times and I have not had any major issues. I would recommend this hotel to other traveling to Kingston and need somewhere to stay that is walking distance from major restaurants and stores in New Kingston area.

8

emmanuel

Mar 10, 2024

·

Stayed 1 night

Friendly staff and very convenient location

10

Vivia

Aug 8, 2025

·

Stayed 3 nights

We liked that the hotel was in close proximity to major attractions. The hotel was clean and smelled fresh all the time. The staff was very friendly and accomodating.

8

Astraea

May 9, 2025

·

Stayed 1 night

Great location!

8

Alice

Sep 15, 2025

·

Stayed 5 nights

safe, dining options are within walking distance, accessible cabs and transportation

8

patricia

Nov 1, 2024

·

Property is centrally located in the heart of New Kingston. It's close to restaurants and a park for walking.

10

Donna

Nov 3, 2023

·

Stayed 2 nights

Staff are very friendly. Hotel is close to Emancipation Park and businesses. Pool is great and rooms are quiet and comfy.

10

Reg

Nov 12, 2025

·

Stayed 1 night

Stayed previously as a stop over on arrival into Kingston NMA. Location is fabulous and a reasonable distance from airport. Key amenities are car park, good size rooms, and inc breakfast for our onward journey.

10

Fidel

Jan 18, 2023

·

Stayed 19,374 nights

Great location on Knutsford.Really pleasant staff distance to

10

Carlton

Feb 11, 2025

·

Stayed 1 night

Property is close to the best spots to visit in Kingston. Had a delight when Bob Marley birthday party was just a short walk away at emancipation park. Lots of stars popped in and performed. An amazing free concert.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining often earn praise for taste and variety, including enjoyable complimentary options. Others report limited breakfast variety or Jamaican dishes at extra cost, occasional slow service, or small and pricey portions.

Related guest reviews

6

Ashleigh

Mar 15, 2025

·

Stayed 3 nights

Delicious breakfast. Great area. Many places to eat and attractions in walking distance. Very comfy bed. Great tv channels. Nice pool. Lobby smelled amazing. Yummy infused water in the lobby. Some tweeks here and there that need adjustment: only 1 elevator working, shower leaks onto bathroom floor, food by the pool is expensive and portions are too small, WiFi inconsistent, computer in business center wasn't working, hidden gift shop (put up a sign!) But everyone is very nice

8

Patricia

Jun 27, 2025

·

Stayed 2 nights

Convenient location, rooms are nice, Breakfast could be a bit more varied but both in/outdoor seating great.

8

LENA

Mar 18, 2025

·

Stayed 1 night

It was okay , food for dinner was not great bought it and had to throw it away.

10

Tolulope

Dec 31, 2024

·

Stayed 3 nights

Good food! Breakfast was the best. Dinner was good but the quantity was too small for the price.

10

Everette

Oct 4, 2025

·

Stayed 4 nights

Great location! Clean with friendly staff! Dining options were excellent! Daniel served us with care. Rum and Raisin Cheesecake topped off our stay!

8

Patricia

Jun 23, 2025

·

Stayed 5 nights

Lovely property, breakfast options could be better

8

Sanda

Dec 15, 2024

·

Stayed 8 nights

The breakfast did not cater to returning Jamaicans there were just a few of our national dish. It was almost the same dish every day. 😉

10

Denise

Oct 9, 2024

·

Stayed 6 nights

We had a wonderful stay at the Courtleigh Hotel in Kingston Jamaica. It has a warm and cozy atmosphere; making you feel right at home. The staff were friendly and professional and attended to any needs or requests promptly and efficiently. All areas of the hotel were clean and well kept. We experienced and appreciated daily housekeeping of our room which was always done well. We must give a shout out the chefs. The meals were delicious and well prepared. The morning breakfasts had a great variety which will satisfy every palate. Given the opportunity, we would defiantly return to the Courtleigh on our next visit to Kingston. We have no reservations in recommending this hotel.

10

Elizabeth

Mar 31, 2025

·

Stayed 3 nights

We really enjoyed our stay and will stay here again when in Kingston. Traveled as a family of 4 and got a suite. It was a great size and they had a pull out sofa and brought a roll away bed. Service was great, everyone was very friendly and helpful. The breakfast was good and had a good variety of food including traditional Jamaican food, American breakfast and assorted fruits, cheese, cereal etc.

6

Seema

Jun 25, 2025

·

Stayed 5 nights

I liked that staff was friendly and helpful and that rooms were cleaned in a timely fashion. The food quality was also very good. I did not like that on some days the buffet breakfast had only pork/ ham options ( which i dont eat) or that there is a 4USD charge to order room service (this is in addition to service charges and taxes). I initially thought this was the tip to the server delivering the food but was later told that its a hotel charge...i started to tip thereafter. In all my years of traveling i have never had to pay an additional fee to order room service.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $205	4 $193	5 $194	6 $194	7 $197
8 $197	9 $197	10 $194	11 $197	12 $197	13 $196	14 $197
15 $192	16 $197	17 $197	18 $197	19 $197	20 $197	21 $197
22 $197	23 $195	24 $197	25 $197	26 $197	27 $196	28 $197
29 $200	30 $194

Su	Mo	Tu	We	Th	Fr	Sa
		1 $194	2 $197	3 $196	4 $197	5 $197
6 $197	7 $210	8 $200	9 $188	10 $200	11 $200	12 $200
13 $199	14 $197	15 $200	16 $197	17 $200	18 $207	19 $214
20 $197	21 $207	22 $204	23 $214	24 $214	25 $200	26 $218
27 $221	28 $216	29 $216	30 $200	31 $200

Courtleigh Hotel & Suites

Prices for Courtleigh Hotel & Suites

Monthly average prices

About this property

Location

Room options

Deluxe Room

Deluxe Double Room

Suite, 1 Bedroom

Guest reviews of Courtleigh Hotel & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtleigh Hotel & Suites

Prices for upcoming dates