Name: Comfort Suites Dulles Airport
Address: 13980 Metrotech Drive, Chantilly, Virginia, United States of America, Chantilly, Virginia, US
Price range: US$100–US$210 per night
Rating: 7.4

What guests think

At Comfort Suites Dulles Airport, travelers consistently praise the friendly staff and convenient location near Dulles and dining, but many describe an aging, renovation‑affected property with worn interiors and cleanliness concerns that reduce overall comfort.

Guests also report recurring in‑room issues such as weak air conditioning, broken fixtures or TVs, and low water pressure. Facilities draw mixed feedback: breakfast quality is frequently criticized, the pool is often closed or under maintenance, and Wi‑Fi and ice machines can be unreliable. Overall, it suits short, no‑frills stays if you value price and proximity over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is frequently closed or under maintenance; some report only one elevator working, out-of-order ice machines, rough parking lot conditions, and shuttle service that requires calling or has limited hours.

Related guest reviews

6

Andrea

31 May 2025

·

Stayed 2 nights

The property wasn’t bad for the price & location. I guess they are doing some work. Only 1 of the elevators worked. The hotel had an old smell which irritated my lungs. The sofa in the room could have used some cleaning. The staff was nice. Our tv was on analog so we had to call someone & they came right up & fixed it. The bathroom floor was slippery. There was a lil sign on the toilet that said if you wanted a slip proof Matt to go down to the front desk. That’s something g that should be in every room. We managed with the floor towel. Overall it’s conveniently located. Breakfast was ok.

6

John

10 Aug 2025

·

Stayed 1 night

TV needed to be fixed. Room phone didn't work, and instructions to log into WIFI are completely obtuse. Place is in need of a big facelift. Parking lot looks like it was attacked with mortars.

10

Sujatha

5 Nov 2024

·

Stayed 2 nights

Property odd conveniently located with many dining options around. Property is good. For airport transfers, you need to call the front desk so that they will send the shuttle. Keep this in mind. Shuttle won’t run by itself.

8

Juan

9 Oct 2023

·

Stayed 3 nights

Some repairs were taking place in the dining area and the parking lot was in bad shape. Needs repairing. Also, the folks from the restaurant next door are taking up lots of the parking area on Friday night.

6

RAY

2 Oct 2025

·

Stayed 2 nights

The hotel is currently undergoing major renovations, starting with the parking lot. Management mentioned that interior work will begin once the outside is complete. While the improvements are much needed, guests should be made more aware of the ongoing construction since it does impact the overall experience. That said, I believe once the renovations are finished, this hotel has the potential to be a great place to stay again.

4

Bob

13 Dec 2024

·

Stayed 1 night

I made the reservation because I was looking for a hotel that had a swimming pool and free breakfast. I arrived early for my check in and went to see the pool. The gate was locked with a box for a pool heater sitting in front of it. I went to the front desk and they said the pool will not be open for two weeks. The next morning when I went downstairs ready to eat my waffles to find out that there was something wrong with the waffle machine. The person that worked there then went to turn on the television, but of course it did not work too. I went to the front desk to ask for a wake up call, since the clock in the room was off by an hour, but he was sound asleep. If the pool is not working or the waffle machine is not, they should not be advertising that they have a pool or a free breakfast. I had to pay for what they did not provide.

2

Hazen

21 Jan 2025

·

Stayed 1 night

They advertise airport shuttle until midnight on expedia. When I get there at 11 and call for a shuttle, they tell me it only operates until 9. And, no refund.

10

andy

28 May 2025

·

Stayed 3 nights

Everything was good. Breakfast could have been better. Pool was under construction.

10

George

7 May 2025

·

Stayed 3 nights

The stay was great. The Ice machines did not work on floor three or floor two. That needs your attention. Machines are there but were not plugged in.

4

Dowon

27 May 2025

·

Stayed 2 nights

Just one elevator worked, bathtub at room doesn't have drain plug, swimming pool doesn't operate.

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Cleanliness

Cleanliness feedback is inconsistent: many cite dirty, worn carpets, musty or smoky odors, mold, and occasional pests, while others note clean rooms.

Related guest reviews

4

Milko

27 Jun 2025

·

Stayed 2 nights

Not Clean, AC broken in the hotels ... old and not well-maintained.

6

Ronald

13 Jun 2024

·

Stayed 2 nights

Carpets were dirty and there is an intense smell of disinfectant or something to cover it up. The pool was closed and staff was never at the front desk because they are short handed. Breakfast was ok. Loud Indian music coming from the meeting room, not sure what that was about.

2

Shafiullah

18 Aug 2025

·

Stayed 4 nights

We stayed at the Comfort suite for 8 days and the condition of the hotel was horrible. There was so much mold everywhere not clean and had lots of bed bugs. My family displaced due to house fire and the front desk advised to trash all of your belongings. We did not receive any compensation for the pain and suffering and on top they charged us for additional night……this place is not clean and the staff is extremely rude and unfriendly…… !!!

2

Kristen

3 Aug 2025

·

Stayed 2 nights

My 11-year-old woke my husband up to tell him there was a "spider" next to his head at 11 PM. It wasn't a spider. It was a bed bug. We moved the pillows and found 4 more crawling around. We uncovered the sheets and pulled back the mattress and stopped counting at 13. We checked the other bed in the same fashion and found 15. With a little bit of a fight, the front desk gave us a new room that did not have bed bugs. With that said, the food at the breakfast buffet was delicious; however, they ran out of some items by the time we got there.

4

Zachary

25 Jul 2024

·

Stayed 2 nights

Not clean. Bathroom bath tub had rust in its door was broken, closet had wood chipped, marks all over walls. Smelled very damp. AC was covered in dust.

4

Rafil

22 Jun 2025

·

Stayed 21 nights

The room was not clean, the furniture was old, the wall paintings were full of scratches, the cleaning service was poor, and there was a lack of timely response. I will not select this hotel in the future.

6

Abdelfattah

22 Jul 2025

·

Stayed 1 night

The hotel is in a good location, but the room smells like mold and the furniture is very old.

4

Engin

10 May 2025

·

Stayed 1 night

Smells & dirty

4

Paula

28 Mar 2025

·

Stayed 1 night

Was greeted by a very friendly and welcoming front desk clerk however that wa the highlight. Hop into elevator an it old and dirty, hallways outdated and dirty carpets, step into room there is mold on the corners of the ceiling, the wood tables are chipping everywhere, the tv doesn't work properly changing channels sticks, the bath tub is stained so I can't bathe my baby in it. For the amount i paid I'm shocked. This is the worst hotel I have ever stayed in. DON'T COME HERE!

6

Hanna

29 Jun 2025

·

Stayed 1 night

Staffed very nice and friendly. The room is not clean.

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Rooms

Rooms feel dated and worn, with recurring issues like weak AC, broken or nonworking TVs, and low water pressure; beds are often comfortable and some suites provide good space.

Related guest reviews

6

Raymond

15 Oct 2023

·

Stayed 1 night

TV not working properly, out dated

8

Alexander

9 Jan 2025

·

Stayed 6 nights

The spacious room. We were very comfortable there.

6

Mike

27 May 2024

·

Stayed 1 night

Location was convenient, check in and out were smooth bed was comfy Really a misnomer to call it a suite It's one room with 2 beds and a pull out couch Ice maker was out of order on 3 of the 4 levels had to go to main lobby for ice Hallways on 3rd floor smelled musty as did our room overall not terrible n not great Could use a refresh / update

6

Maximino

10 Sept 2023

·

Stayed 2 nights

Our AC is not cooling enough during our visit.

8

Candice

26 Mar 2023

·

Stayed 1 night

The bed and pillows were very comfortable

6

Franklin

21 May 2025

·

Stayed 3 nights

The place is OK, but needs a renewal. My room was good, but the air conditioning had problems.

6

John

10 Aug 2025

·

Stayed 1 night

TV needed to be fixed. Room phone didn't work, and instructions to log into WIFI are completely obtuse. Place is in need of a big facelift. Parking lot looks like it was attacked with mortars.

4

Michel

27 Mar 2023

·

Stayed 1 night

The location of the facility was great with lost of business at walking distance. What wasn't so great was the bathroom, and in particular the hot water wasn't coming at first, and the water pressure from the bathtub was inexistent. The personal couldn't have that fix during our stay. You can see in the attached picture that the shower knob is all the way in hot position and this was all the pressure we can get from the shower. Imagine having a family of 4 showering with this...

6

Richard

12 May 2024

·

Stayed 3 nights

Clean rooms. Some rust around bathtub. Need more water pressure from shower.

6

Ryan

24 Oct 2024

·

Stayed 1 night

The tv didn’t work. I called the desk to let her know and she said it is because “They” be hooking their fire stick up. Well They didn’t leave a fire stick for me and I tried everything she told me to do. So it was a silent night in my room. Glad there was a sports bar near by.

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Service

Staff are frequently described as friendly and helpful with efficient check-in, but several guests report poor communication, inconsistent housekeeping practices, and shuttle or reservation frustrations.

Related guest reviews

8

Luis

6 Apr 2025

·

Stayed 2 nights

My flight from NY to Washington Dulles airport was 52 minutes but my shuttle bus took longer to pick me up that took 55 mins so i was very disappointed after i had to call the front desk 3 times asking where is this shuttle bus and all they would say 15 minutes away 3 times wow that it took longer then my flight explain that one to me SMH

8

PAUL

28 Jun 2025

·

Stayed 1 night

We arrived very late after flight delays, arriving at 3 AM. The staff manning the desk had saved a room for us, the very last room. Checkin was quick and efficient. The room was very average, showing wear in the carpet and in the bathroom. TVs being replaced were stacked in the hall near the elevator. This hotel has a great location and is a reasonable value, but it is average, at best, in condition.

10

Jill

12 May 2024

·

Stayed 3 nights

Charles was amazing we booked last minute after a stay somewhere else that was less than impressive. He did he could to make we felt welcome and all of our needs were met

4

Arsenior

17 Mar 2025

·

Stayed 1 night

They did not even have our reservation. Had to book a brand new room that cost more then hotels.com promised. Even after that, the front desk person called the room around 12 at night demanding we bring our ID downstairs cause he gave us the wrong room. Tried to make us switch rooms but we refused and went back upstairs. Breakfast was mid ! Not many options

4

Robert

13 May 2025

·

Stayed 2 nights

This is a standard motel with some major drawbacks. The area is commercial industrial, with heavily traffic and minimal green space. The room was dingy in need of renewal. The worst part was the service - impersonal in the extreme. There was no conflict or rudeness, but I did try to call three times during business hours the day before and day of my arrival, and no one answered the phone. I witnessed while staying there the phone ringing and being ignored by the attendant. Again, no conflict or outright rudeness, but certainly not welcoming or helpful.

10

Alfred

16 Oct 2025

·

Stayed 3 nights

Clean room-staff professional

2

Jose

20 Jun 2024

·

Stayed 1 night

The worst customer service experienece I have had with hotel staff and management in over 30 years in business. The manager was nastyhorrible stay away from the is place. unhelpful,

10

Floyd

7 Jun 2024

·

Stayed 1 night

Staff was excellent and friendly too

2

daniel

9 Apr 2024

·

Stayed 1 night

we travel quite a lot , hotel staff at check in was fine but at 9 am we had our door nocked hard , while getting dress the housekeeping staff opened the door , when i asked the Lady why she did that and her answer was that she needed to work and had no room to clean , spoke to manager and realized quick that was standard operation forth thier housekeeping this housekeeping lady needs to have manners and you been warn , no need to bring a clock , the rude staff will.help you wake up ,

10

Tracey

27 Sept 2025

·

Stayed 2 nights

Clean! Friendly, helpful staff

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Location

Convenient for Dulles Airport and the Dulles Expo area, with many restaurants and shopping options nearby.

Related guest reviews

10

DAVID

22 Oct 2024

·

Stayed 1 night

Great location!

8

Li

19 Apr 2024

·

Stayed 4 nights

Good location, and many choices of ethnical restaurants.

10

Doris

20 Sept 2023

·

Stayed 1 night

Convenient location, friendly staff and easy access to other facilities in a mall-like setting.

8

Michelle

23 Apr 2024

·

Stayed 2 nights

The location of this hotel is great if you have a car. The rooms are fine if you are not looking for something fancy. There was plenty of space in the suit room for lots of luggage. Small selection but decent breakfast. The best aspect of the hotel was the staff. They were incredibly friendly and helpful especially when I thought that I misplaced my passports. Can't ask for more friendly people. I would stay there again.

10

Sujatha

5 Nov 2024

·

Stayed 2 nights

Property odd conveniently located with many dining options around. Property is good. For airport transfers, you need to call the front desk so that they will send the shuttle. Keep this in mind. Shuttle won’t run by itself.

6

Michael

20 Jun 2025

·

Stayed 3 nights

Hotel was conveniently located near places to eat and shop. Pictures of hotel don’t reflect current condition. Great value for the price.

6

Abdelfattah

22 Jul 2025

·

Stayed 1 night

The hotel is in a good location, but the room smells like mold and the furniture is very old.

10

Kevin

7 Apr 2023

·

Stayed 1 night

Property was close to Dulles expo center. Breakfast was nice and they had until 10. Only dislike was the shower pressure but I would definitely stay here again

10

CYNTHIA

17 Feb 2024

·

Stayed 1 night

Easy check in, super convenient location, room is clean and everything seems to work fine

10

Jacob

3 May 2023

·

Stayed 1 night

This property is a solid option for a relatively cheap price. 10 minutes away from Dulles airport.

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Dining

Breakfast quality is inconsistent, with frequent comments about limited or unappealing options and items running out, though some guests found it decent or even very good.

Related guest reviews

4

Dominick

18 Dec 2025

·

Stayed 1 night

Hotel was on the renovation. The breakfast was terrible. I was just expecting a lot more. I got less.

6

Andrea

31 May 2025

·

Stayed 2 nights

The property wasn’t bad for the price & location. I guess they are doing some work. Only 1 of the elevators worked. The hotel had an old smell which irritated my lungs. The sofa in the room could have used some cleaning. The staff was nice. Our tv was on analog so we had to call someone & they came right up & fixed it. The bathroom floor was slippery. There was a lil sign on the toilet that said if you wanted a slip proof Matt to go down to the front desk. That’s something g that should be in every room. We managed with the floor towel. Overall it’s conveniently located. Breakfast was ok.

6

Ronald

13 Jun 2024

·

Stayed 2 nights

Carpets were dirty and there is an intense smell of disinfectant or something to cover it up. The pool was closed and staff was never at the front desk because they are short handed. Breakfast was ok. Loud Indian music coming from the meeting room, not sure what that was about.

2

Kristen

3 Aug 2025

·

Stayed 2 nights

My 11-year-old woke my husband up to tell him there was a "spider" next to his head at 11 PM. It wasn't a spider. It was a bed bug. We moved the pillows and found 4 more crawling around. We uncovered the sheets and pulled back the mattress and stopped counting at 13. We checked the other bed in the same fashion and found 15. With a little bit of a fight, the front desk gave us a new room that did not have bed bugs. With that said, the food at the breakfast buffet was delicious; however, they ran out of some items by the time we got there.

10

Maria Fernanda

17 Apr 2023

·

I like the breakfast 😋

4

rosario

4 Aug 2024

·

Stayed 2 nights

My bedroom did not get clean the time I stayed in and nothing was available for breakfast even though I was told breakfast was included I arrived at 9 am and there was barely something to eat very unhappy overall

8

Jayne

11 Nov 2025

·

Stayed 4 nights

The room was clean and comfortable if a bit outdated. Staff was great, breakfast was horrible.

8

nurys

10 Aug 2025

·

Stayed 3 nights

Hotel food was really bad

10

Yelena

14 Jun 2024

·

Stayed 1 night

Very clean and welcoming hotel! A true refuge after a long and exhausting flight. Breakfast was incredible! Thank you!!

4

Bob

13 Dec 2024

·

Stayed 1 night

I made the reservation because I was looking for a hotel that had a swimming pool and free breakfast. I arrived early for my check in and went to see the pool. The gate was locked with a box for a pool heater sitting in front of it. I went to the front desk and they said the pool will not be open for two weeks. The next morning when I went downstairs ready to eat my waffles to find out that there was something wrong with the waffle machine. The person that worked there then went to turn on the television, but of course it did not work too. I went to the front desk to ask for a wake up call, since the clock in the room was off by an hour, but he was sound asleep. If the pool is not working or the waffle machine is not, they should not be advertising that they have a pool or a free breakfast. I had to pay for what they did not provide.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$88
February	US$84
March	US$95
April	US$115
May	US$119
June	US$123
July	US$113
August	US$105
September	US$102
October	US$114
November	US$93
December	US$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $210	17 $118	18 $118	19 $118
20 $106	21 $124	22 $124	23 $128	24 $111	25 $111	26 $124
27 $102	28 $120	29 $120	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $128	3 $128
4 $115	5 $120	6 $116	7 $113	8 $121	9 $121	10 $121
11 $117	12 $113	13 $117	14 $117	15 $109	16 $121	17 $121
18 $100	19 $112	20 $121	21 $121	22 $109	23 $121	24 $121
25 $100	26 $109	27 $118	28 $117	29 $100	30 $101	31 $101

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite

Business Suite, 1 King Bed with Sofa Bed, Accessible

Business Suite, 1 King Bed with Sofa Bed

Business Suite, 1 King Bed, Accessible

Suite, 2 Queen Beds

Studio Suite, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Dulles Airport

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Prices for upcoming dates