Name: MainStay Suites Washington Dulles Airport
Address: 4506 Brookfield Corporate Drive, Chantilly, Virginia, United States of America, Chantilly, Virginia, US
Price range: US$77–US$91 per night
Rating: 7.07

What guests think

MainStay Suites Washington Dulles Airport draws mixed reviews, with travellers appreciating its budget pricing and convenient location near Dulles, but reporting aging facilities, noticeable odors, and inconsistent upkeep that affect comfort and perception of value.

Many guests describe the staff as friendly and accommodating, with occasional early check-ins. A recurring complaint is the out-of-service elevator and a very limited grab and go breakfast of packaged items. Rooms are generally spacious and quiet with kitchenettes, but they are dated and some lack basic cookware, with various maintenance issues noted. Expect a simple, no-frills stay close to the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are basic; several reviews cite an out-of-service elevator across multiple stays. Fitness options are limited, with reports of a nonfunctional treadmill or no real exercise room.

Related guest reviews

4

Edward

20 Feb 2025

·

Stayed 1 night

This property is in an appalling state of disrepair, which MainStay has taken over recently for Extended Stay. The shower did not work.

4

Buddy

26 May 2025

·

Stayed 4 nights

The elevator was broken for the entire stay and the staff

4

June

10 May 2025

·

Stayed 1 night

Elevator was broken and was told by other guests that it has been out of service over a week. Front Desk staff was nowhere to be seen when checking in!!

8

Wendy

4 May 2025

·

Stayed 1 night

Room was large and clean. Disappointed that the elevator didn't work as my husband has a hard time with stairs.

10

Mark

18 Jan 2025

·

Stayed 3 nights

No real breakfast, no real exercise room

2

Arrang

19 May 2025

·

Stayed 3 nights

Elevator is not working Need to walk the stairs to three floors

2

Michael

6 Jun 2025

·

Stayed 1 night

By far the worst place I’ve ever stayed in. Booked through Expedia, and sounds like the hotel dropped the ball and didn’t accept my reservation. The elevator was broken as well, which was in past interviews also. Breakfast is a Nutri-Grain bar and coffee. Avoid this hotel at all cost the reviews match it, and regret not listening and giving them a try. Take it from me.

6

Karlos

15 Jul 2025

·

Stayed 1 night

Elevator was out of service. The hotel surroundings made one feel secure but was glad it was just an overnight stay. No true amenities to speak of and the breakfast is wrapped in plastic. If you need a place to sleep at a discount, do it. But if you are in need of bells and whistles, this certainly is not it.

10

ERNESTO

15 Feb 2025

·

Stayed 1 night

I didn’t like the parking tag needed to be put inside the car.

4

Margaret

2 Jul 2025

·

Stayed 3 nights

First thing I noticed upon entering was all the cigarette butts around the trash can. Then, once I checked in I was told the elevator was broken so I had to use the stairs. Ok, that happens. Got to the room. Took a shower that evening to go out. The shower curtain bar had been ripped from the wall and poorly repaired. The bathroom sink faucet spills more water on the counter than it does in the sink. I had to wrap a towel around the faucet to keep my toiletries from getting wet. The next morning I went down for their breakfast. I was surprised to say the least. The breakfast is what they call a “Grab and Go breakfast” as they referred to it. It consisted of Hostess cup cakes and twinkies. I tried using the treadmill they had, but the belt was so loose it slowed on every step and was almost impossible to use. I DO NOT RECOMMEND.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: multiple guests report strong odors (including smoke) and dirty or sticky floors, with a few noting mold or hair. Others found rooms clean, though the building shows age and wear.

Related guest reviews

4

Janelle

2 Mar 2025

·

Stayed 1 night

The cleanliness of the room was to par of a bad motel rather than a hotel. It was advertised as a non smoking residence and the room and halls smelled like heavy cigarette smoke

10

Buntoro

24 Feb 2025

·

Stayed 1 night

Odd smell in the room and found hair in the towel

10

Raven

12 May 2025

·

Stayed 1 night

Nice and clean

4

Anthony

2 Aug 2025

·

Stayed 1 night

Dirty hotel. Carpet in room felt damp. The room and the entire hotel smelled like a seafood restaurant with people that don’t want to clean it. Nothing cheap is good, nothing good is cheap. I guess that’s why the price is so low.

6

Duane

27 Sept 2025

·

Stayed 2 nights

While clean on the surface, there are underlying issues as it's an older hotel that looks and smells its age. First room had a powerful odor of dried urine, and the second room had extensive visible mold in the shower cracks. The 'grab and go' breakfast was nothing but individual packages of Hostess cupcakes.

10

Jose

12 Sept 2025

·

Stayed 7 nights

Nice and clean

4

John Michael

18 Mar 2025

·

Stayed 1 night

The good first: The hotel is right off the highway with plenty of restaurants nearby. The rooms have a full kitchen with stove, fridge, dishwasher, and cabinets. The bad: The hotel is extremely run down. It’s dark and dingy inside and the furniture shows extreme wear. The mattress was lumpy and hard. My wife ended up sleeping on the couch because it was more comfortable. And I ached all day after a rough night in the bed. But I think the most disconcerting thing was that the room was dirty. The floor was sticky and the showed had a layer of dust all over it. Other notes: The WiFi maxed out at 1.6 mbs and the “breakfast” was a granola bar and a cup of coffee.

8

Gregory

24 Mar 2025

·

Stayed 1 night

My overall stay was ok! Didn’t like how my “non-smoking” room smelled like smoke!

6

Mohammed

27 Jul 2025

·

Stayed 1 night

I liked the closeness to the airport What I did not like The room and whole place smells The breakfast was extremely poor

4

Armando

15 Jan 2025

·

Stayed 1 night

The staff greeting us late at night on the property were very courteous and kind, however, the property itself was not what was pictured or expected. The property had an off smell to it throughout the whole place, no amenities in the room, and our room had a lot of wood peeling off from the pantry as well as the walls were in the midst of being painted. The floor was also oddly sticky, it seemed as if the room had not received any room service or maintenance at all. Thankfully this place was close enough to the airport so it’s convenient to be able to not have to wake up so early for a flight so it’s manageable for a short stay. It’s also very close to a nice plaza with a lot of dining options and places to go so it’s a very very conveniently located spot. Perhaps we got unlucky with a room still in progress or being remodeled since the hotel was having active maintenance that woke us up early in the morning, but I was disappointed with our stay.

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Rooms

Suites are spacious, generally quiet, and include kitchenettes, but the property is dated with recurring maintenance issues (unstable tubs, loose fixtures, hard or lumpy beds). Several note kitchenettes lack basic utensils or cookware.

Related guest reviews

8

Tiana

8 Jul 2025

·

Stayed 2 nights

I am a lone traveler, so it was sketch at first. I say my room and it had a kitchen, bathroom, and a comfortable bed. I did feel safer once I saw all the cameras around. In conclusion it was a great stay overall, very clean and spacious.

8

Angel

25 Sept 2025

·

Stayed 2 nights

If you're expecting the Hilton, this is not the place for you. That said, for the price, it was okay. The room was clean, and it was quiet. Everything is a little outdated, so it wasn't as pretty as some places I've stayed, but definitely not as bad as others. The one thing I didn't like was that they charged a $100 deposit, even after the room was paid for. There was nothing about that in the listing.

2

Nicole

12 May 2025

·

Stayed 3 nights

While it’s about what you might expect at this price point… the listings online and descriptions are very very misleading. Kitchenette… sure but they have nothing you can use in it so plan to bring your own dishes. Complementary breakfast… a granola bar, awful coffee and twinkies are not quite what I’d imagine as “breakfast”. Maybe I need to manage my expectations. Cleanliness…2 stars at most. While the room is not obviously dirty… look at the bottom of your socks. It’s pretty yucky. The halls all smell like BO, curry and weed. Doesn’t seem to come into the room which is great… Not a great welcoming combo. Broken outlets, lights that don’t work, bathroom exhaust fan rattles. Faucet fixtures also broken. Oh and hope you can do stairs as the Elevator is out of service… so along with your own dishes, don’t forget to bring a pack mule!

6

Lorena

24 Sept 2025

·

Stayed 2 nights

The 4 pillows on the bed were super old, had no puff in them, made my neck hurt. There were no rolling down blinds in the room only curtains but I couldn't open them cause walking by ppl would see inside the room, overall it was an alright stay.

6

Rikki

21 Mar 2025

·

Stayed 2 nights

There was a dvd player in the room, but it could not be used. You couldn’t change the input on the tv. Any time we asked the front desk for help with something they acted like they couldn’t do anything about it. Over all, it was decent for the cheap price.

8

Wendy

4 May 2025

·

Stayed 1 night

Room was large and clean. Disappointed that the elevator didn't work as my husband has a hard time with stairs.

4

John Michael

18 Mar 2025

·

Stayed 1 night

The good first: The hotel is right off the highway with plenty of restaurants nearby. The rooms have a full kitchen with stove, fridge, dishwasher, and cabinets. The bad: The hotel is extremely run down. It’s dark and dingy inside and the furniture shows extreme wear. The mattress was lumpy and hard. My wife ended up sleeping on the couch because it was more comfortable. And I ached all day after a rough night in the bed. But I think the most disconcerting thing was that the room was dirty. The floor was sticky and the showed had a layer of dust all over it. Other notes: The WiFi maxed out at 1.6 mbs and the “breakfast” was a granola bar and a cup of coffee.

4

Margaret

2 Jul 2025

·

Stayed 3 nights

First thing I noticed upon entering was all the cigarette butts around the trash can. Then, once I checked in I was told the elevator was broken so I had to use the stairs. Ok, that happens. Got to the room. Took a shower that evening to go out. The shower curtain bar had been ripped from the wall and poorly repaired. The bathroom sink faucet spills more water on the counter than it does in the sink. I had to wrap a towel around the faucet to keep my toiletries from getting wet. The next morning I went down for their breakfast. I was surprised to say the least. The breakfast is what they call a “Grab and Go breakfast” as they referred to it. It consisted of Hostess cup cakes and twinkies. I tried using the treadmill they had, but the belt was so loose it slowed on every step and was almost impossible to use. I DO NOT RECOMMEND.

6

Christopher

19 Nov 2025

·

Stayed 5 nights

Tub shower was unsteady, not good first thing in the morning.

8

Michelle

20 Mar 2025

·

Stayed 2 nights

Very nice room with good use of space but the bed was hard as a rock with no pillowing on top. Suggest adding a mattress topper if you are going to use such hard beds. Also, it would be nice to have an arm chair to sit on not just the desk chair. And while a kitchenette is nice, its useless without some basic pans, silverware, plates, and cups.

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Service

Service feedback is mixed: many praise friendly, accommodating staff and easy early check-ins, while others cite absent or unhelpful front desk, unexpected deposits, booking issues, and inflexible cancellation.

Related guest reviews

4

June

10 May 2025

·

Stayed 1 night

Elevator was broken and was told by other guests that it has been out of service over a week. Front Desk staff was nowhere to be seen when checking in!!

2

lola

7 Nov 2025

·

Stayed 2 nights

My business trip was canceled due to the government shutdown so I did not end up staying at the hotel, and they refused to cancel or reduce the charges for my two nights

6

Rikki

21 Mar 2025

·

Stayed 2 nights

There was a dvd player in the room, but it could not be used. You couldn’t change the input on the tv. Any time we asked the front desk for help with something they acted like they couldn’t do anything about it. Over all, it was decent for the cheap price.

10

Brian

18 Jan 2025

·

Stayed 5 nights

A room is just a room. It's the staff that makes the stay. And the staff here at MainStay Suites was awesome! Special thanks to Arthur!

10

Tony

17 Apr 2025

·

Stayed 2 nights

Great customer service, arrived early and was able to check in. Next time I’m in area will definitely be staying there again.

10

Iro

6 Sept 2025

·

Stayed 1 night

Excellent stay and stuff

10

John

10 Mar 2025

·

Stayed 1 night

Front office manager was very accommodating and helpful ! Thank you !

6

ERNESTO

16 Feb 2025

·

Stayed 1 night

I didn't like the fact that I needed to leave $100 deposit to stay. I was not told of this when I rented the place online.

6

Duffy

19 Sept 2025

·

Stayed 11 nights

Friendly staff but housekeeping only once a week even if you stay for a long period of time. No water pressure. Hallways stink and not vacuumed but room was good and clean. Get what you pay for sometimes.

10

Mosaddeq

27 Feb 2025

·

Stayed 1 night

Very cordial and facilitated me with 5 hours early check-in.

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Location

Widely considered convenient for Dulles Airport and major roads, with nearby dining and shopping; some mention feeling safe. Good for short, early or late flights.

Related guest reviews

6

James

28 Jan 2025

·

Stayed 1 night

Property is on a small lake behind a office area which fronts to the highway near Dulles Airport...this hotel in process of re-branding to Main Stay Suites and there is NO signage at the road and only a small banner on the building. Place is clean, staff is okay but need more training. Building is clean but dated, the layout is good, heard noise all night due to thin, unpadded carpet in hallway. Bathroom door would not shut, not properly installed. Bath fan comes on when light is on and makes grinding noise, and makes odd noises. Overall not too bad, but management needs some clipboards and every room inspected.

10

Joyce

27 Jan 2025

·

Stayed 2 nights

This facility was close enough to accommodate my 0300 rise time for work while allowing me all of the comforts of home.

10

Jason

11 Aug 2025

·

Stayed 1 night

Nice place! It’s clean, convenient, and easy on the bank account.

10

Khalil

11 Jan 2025

·

Stayed 3 nights

Another great experience here. Very quiet and peaceful. Close to a plethora of food choices and grocery stores. The staff is awesome as well! Very respectful.

10

MAtt

7 Mar 2025

·

Stayed 1 night

Close to airport

4

John Michael

18 Mar 2025

·

Stayed 1 night

The good first: The hotel is right off the highway with plenty of restaurants nearby. The rooms have a full kitchen with stove, fridge, dishwasher, and cabinets. The bad: The hotel is extremely run down. It’s dark and dingy inside and the furniture shows extreme wear. The mattress was lumpy and hard. My wife ended up sleeping on the couch because it was more comfortable. And I ached all day after a rough night in the bed. But I think the most disconcerting thing was that the room was dirty. The floor was sticky and the showed had a layer of dust all over it. Other notes: The WiFi maxed out at 1.6 mbs and the “breakfast” was a granola bar and a cup of coffee.

8

David

25 Sept 2025

·

Stayed 1 night

Convenient to IAD for a late night arrival with a 24 hour desk and clean room.

10

Kittiwat

5 Aug 2025

·

Stayed 1 night

Hotel is located in a convenient spot.

6

Mohammed

27 Jul 2025

·

Stayed 1 night

I liked the closeness to the airport What I did not like The room and whole place smells The breakfast was extremely poor

4

Armando

15 Jan 2025

·

Stayed 1 night

The staff greeting us late at night on the property were very courteous and kind, however, the property itself was not what was pictured or expected. The property had an off smell to it throughout the whole place, no amenities in the room, and our room had a lot of wood peeling off from the pantry as well as the walls were in the midst of being painted. The floor was also oddly sticky, it seemed as if the room had not received any room service or maintenance at all. Thankfully this place was close enough to the airport so it’s convenient to be able to not have to wake up so early for a flight so it’s manageable for a short stay. It’s also very close to a nice plaza with a lot of dining options and places to go so it’s a very very conveniently located spot. Perhaps we got unlucky with a room still in progress or being remodeled since the hotel was having active maintenance that woke us up early in the morning, but I was disappointed with our stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited, often described as packaged pastries or a granola bar with coffee rather than a full meal.

Related guest reviews

6

Duane

27 Sept 2025

·

Stayed 2 nights

While clean on the surface, there are underlying issues as it's an older hotel that looks and smells its age. First room had a powerful odor of dried urine, and the second room had extensive visible mold in the shower cracks. The 'grab and go' breakfast was nothing but individual packages of Hostess cupcakes.

8

SOMESH

31 May 2025

·

Stayed 2 nights

Breakfast was a jock

4

John Michael

18 Mar 2025

·

Stayed 1 night

The good first: The hotel is right off the highway with plenty of restaurants nearby. The rooms have a full kitchen with stove, fridge, dishwasher, and cabinets. The bad: The hotel is extremely run down. It’s dark and dingy inside and the furniture shows extreme wear. The mattress was lumpy and hard. My wife ended up sleeping on the couch because it was more comfortable. And I ached all day after a rough night in the bed. But I think the most disconcerting thing was that the room was dirty. The floor was sticky and the showed had a layer of dust all over it. Other notes: The WiFi maxed out at 1.6 mbs and the “breakfast” was a granola bar and a cup of coffee.

10

Mark

18 Jan 2025

·

Stayed 3 nights

No real breakfast, no real exercise room

2

Michael

6 Jun 2025

·

Stayed 1 night

By far the worst place I’ve ever stayed in. Booked through Expedia, and sounds like the hotel dropped the ball and didn’t accept my reservation. The elevator was broken as well, which was in past interviews also. Breakfast is a Nutri-Grain bar and coffee. Avoid this hotel at all cost the reviews match it, and regret not listening and giving them a try. Take it from me.

6

Karlos

15 Jul 2025

·

Stayed 1 night

Elevator was out of service. The hotel surroundings made one feel secure but was glad it was just an overnight stay. No true amenities to speak of and the breakfast is wrapped in plastic. If you need a place to sleep at a discount, do it. But if you are in need of bells and whistles, this certainly is not it.

4

Margaret

2 Jul 2025

·

Stayed 3 nights

First thing I noticed upon entering was all the cigarette butts around the trash can. Then, once I checked in I was told the elevator was broken so I had to use the stairs. Ok, that happens. Got to the room. Took a shower that evening to go out. The shower curtain bar had been ripped from the wall and poorly repaired. The bathroom sink faucet spills more water on the counter than it does in the sink. I had to wrap a towel around the faucet to keep my toiletries from getting wet. The next morning I went down for their breakfast. I was surprised to say the least. The breakfast is what they call a “Grab and Go breakfast” as they referred to it. It consisted of Hostess cup cakes and twinkies. I tried using the treadmill they had, but the belt was so loose it slowed on every step and was almost impossible to use. I DO NOT RECOMMEND.

6

Mohammed

27 Jul 2025

·

Stayed 1 night

I liked the closeness to the airport What I did not like The room and whole place smells The breakfast was extremely poor

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $78	17 $81	18 $81	19 $78
20 $78	21 $78	22 $90	23 $81	24 $81	25 $81	26 $81
27 $81	28 $81	29 $91	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $91	3 $91
4 $91	5 $91	6 $91	7 $91	8 $91	9 $91	10 $91
11 $85	12 $91	13 $91	14 $77	15 $77	16 $77	17 $77
18 $77	19 $77	20 $77	21 $77	22 $77	23 $77	24 $77
25 $77	26 $77	27 $77	28 $77	29 $77	30 $77	31 $77

Select dates to see prices and availability

About this property

Location

Room options

Standard Room, 2 Double Beds

Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Pets Allowed

Room, 1 Queen Bed, Accessible (Pet Friendly)

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Guest reviews

Good

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about MainStay Suites Washington Dulles Airport

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