Name: Tru By Hilton Syracuse North Airport Area
Address: 417 7th North St, Syracuse, New York, United States of America, Syracuse, New York, US
Price range: US$124–US$253 per night
Rating: 8.7

What guests think

Across reviews of Tru By Hilton Syracuse North Airport Area, guests frequently praise very clean spaces, friendly staff, a convenient location near the airport and highways, and a modern, minimalist vibe with a solid complimentary breakfast.

Rooms are simple and efficient, though several travelers note limited storage and the absence of an in-room coffee maker. Noise from thin walls or slamming doors and occasional maintenance issues (A/C noise, inconsistent hot water, weak shower pressure) are recurring drawbacks. Facilities earn praise for a reliable airport shuttle, a small but well-equipped gym, and family-friendly lobby amenities, while a few mention confusion or extra costs for park-and-fly parking. Overall, expect a convenient, no-frills stay geared to short airport or shopping trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests highlight the reliable airport shuttle, a decent gym (some note Peloton), lobby games, and 24/7 coffee/snack options; bottle-filling stations are appreciated. A few report park-and-fly parking isn’t included or incurs extra fees.

Related guest reviews

8

Donda

20 Aug 2025

·

Stayed 1 night

We liked the fact that the airport shuttle was great on time and friendly driver.

10

Ryan

1 Mar 2025

·

Stayed 1 night

This hotel is super funky and so clean and well maintained. Myself and my two young girls loved this space. Great breakfast, coloring and games in the lobby and attentive staff.

10

Nicole

30 Nov 2025

·

Stayed 2 nights

Very clean. Front desk nice and helpful. Great gym and good breakfast. They also have a refillable water station which was a great feature.

10

Dallas

25 Jul 2023

·

Stayed 1 night

For what it is (certainly not a top tier property) it is well priced, clean, and comfortable. It's also close to the airport with a shuttle that runs from 4am till midnight. That was the deal maker for me.

10

Peggy

31 Aug 2025

·

Stayed 1 night

Shuttle was waiting for us at airport even though we were 4 hours late! Everyone & everything was awesome!

4

Elizabeth

1 Oct 2023

·

Stayed 1 night

Advertised as free shuttle but only overnight parking. Don’t book this place if want to park and go.

10

Sharon

3 Jan 2025

·

Stayed 1 night

Great complimentary breakfast. Rooms clean. Coffee/tea bar available round the clock.Shuttle service to transportation centre Good location to interstate highway

8

Kristine

16 Feb 2024

·

Stayed 1 night

Property clean and staff friendly. Very noisy didn’t sleep heard people arriving all night long. Doors slamming. Over priced considering you had to pay an additional fee to park car for week. Ended up not using shuttle and drive to airport.

10

Hans

15 Jun 2024

·

Stayed 1 night

We loved our modern stay at TRU! The Peloton was a hit for adults who needed movement and the foosball table kept our kiddos happily busy. The entire facility felt very clean and updated. We liked the well lit parking lot for safety reasons. We especially loved all of the clever signs and touches.

10

Debbie

31 Jul 2023

·

Stayed 1 night

This is the 2nd time we’ve stayed here for a concert at St Joseph’s Health Amphitheater. Both times check-in was quick & easy. The rooms were clean had plenty of space for the price. There’s room to hang out & play games in the lobby with some comfy furniture & various types of games. There are snacks for purchase & free coffee, tea & hot chocolate in the lobby 24/7. Breakfast is included with eggs, sausage, muffins, toast & pancakes among other things. The topping bar for the pancakes is a kids dream with chocolate chips, crushed Oreos, nuts whipped cream & more. The location is about 15 minutes from the amphitheater & about 5 minutes from Destiny Mall. It’s right off the expressway so you have easy access.

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Cleanliness

Cleanliness is a standout theme, with rooms, bathrooms, and common areas frequently described as very clean; non-carpeted floors are appreciated. Isolated issues include lingering odors, missed spots, or a pest sighting.

Related guest reviews

6

Debra

16 May 2023

·

Stayed 3 nights

When we entered the hotel there was a smell that continued throughout the building. Quite frankly, it smelled like wet dog. Did not understand how management allowed that on College Graduation weekend when we are paying 50%+ more than normal! Had to request more towels, tissues ,toilet paper and did receive in a timely manner. Staff was very nice. Room was ok, bare minimum.

8

Jamar

6 Sept 2025

·

Stayed 1 night

Great place. My only issue was the refrigerator wasn’t completely cleaned and the hair on the wash clothes which I didn’t use.

8

Harmony

24 Jun 2023

·

Stayed 1 night

I'm a bit of a hotel snob because one time we picked up bedbugs and had to spend thousands getting rid of them in our home. Plus the trauma it caused us. SO when it comes to choosing a hotel, I will look for as long as I need to and then I'm scared. Lol I finally choose this motel because overall it seemed the best choice. I was actually quite pleased! There's Foosball table in the lobby and plenty of desks and tables and little cubbies to sit in. It has a fun colorful feel yet feels clean. The guy running the desk could probably clean up a bit better but at least he's working and not just sitting at home. So I'll give him that. Our room was clean and the bed was nice. I did notice a small stain on the other bed sheets when I was tucking the children in but the sheets seemed clean. Oh yes, I did notice a roach on the wall the minute we walked in so I killed it. I didn't see any more but where there's one there's usually more! Overall the place seemed clean and I was pleased. I would stay there again.

10

Line

12 Aug 2025

·

Stayed 1 night

Perfect location! This hotel has no carpet in the bedroom and this is genius, so much cleaner because of this and it is such a plus for people with allergies.

10

Gary

3 Jun 2025

·

Stayed 1 night

We are very happy with our recent stats at Tru. The rooms and baths are immaculate and the property is very well maintained.

10

Evan

23 Dec 2025

·

Stayed 1 night

Very clean and modern; bed very comfortable. It was quiet, which was most appreciated after traveling internationally all day (and night before).

10

Robert

31 Dec 2025

·

Stayed 1 night

The room was spotless , the staff were very friendly and professional, the lobby and continental breakfast areas were very clean and modern. The area experienced a heavy snowfall and the parking lot and walkways were well maintained. Overall a great experience and we would highly recommend.

2

Teresa

31 Jul 2025

·

Stayed 1 night

There is no insulation. I can hear quiet neighbors and any door closing is loud. They said they out me I. A quiet section and they did not Cheap and poor cleanliness and cheap room and no soundproofing.

10

michael

23 Sept 2025

·

Stayed 1 night

Very clean rooms and breakfast area. Very friendly staff. Love the hot breakfast and automatic pancake machines.

10

Miri

31 Dec 2025

·

Stayed 1 night

Very nice hotel, clean, friendly staff.

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Rooms

Modern, minimalist rooms are comfortable for many, though storage is limited and several note the lack of in-room coffee makers. Drawbacks include thin walls/door noise, occasional A/C noise, and weak or temperamental showers.

Related guest reviews

6

Antony

5 Oct 2025

·

Stayed 2 nights

The only issue was our room. A/C kept the room cool but the rooms could use some TLC and quality control. It rattled loudly the whole time when it came on. The bed also squeaked with any movement. The bathroom sink also drained too slow and would fill up while simply brushing my teeth or washing my hands.

8

Thomas E

19 Jul 2024

·

Stayed 1 night

Good quality typical motel. Everything was ok except the room lacked an in room coffee maker so one had to go down to the lobby to get coffee in the a.m.

2

Teresa

31 Jul 2025

·

Stayed 1 night

There is no insulation. I can hear quiet neighbors and any door closing is loud. They said they out me I. A quiet section and they did not Cheap and poor cleanliness and cheap room and no soundproofing.

10

Amanda

24 Nov 2024

·

Stayed 2 nights

It was excellent. The only things I would recommend improving was the water never got truly hot in the shower. The beds could improve with a softer mattress.

10

Dave

15 Jul 2024

·

Stayed 1 night

New clean space, with all the convenience of a Tru by Hilton. I did find the climate control system loud, so you may want to bring earplugs.

10

Deborah

25 Mar 2025

·

Stayed 1 night

Everything was great. Could have used an area rug or something in the room to help with the sound. In the room. I couldn’t hear the rooms next door but the room was loud.

6

Sam

23 Jul 2025

·

Stayed 1 night

The room had a rolling office chair with a small desk attached to the chair (arm that flipped down).The floor was vinyl plank with no rug. There was a thin board/shelf on the wall (no desk or table) and no coffee maker - basically a bed with an office chair. I would not recommend this property.

10

Linda

14 Jan 2025

·

Stayed 2 nights

It was convenient and had easy parking and the staff was friendly. However, the room was very basic with no dressers or chests to store clothes.

8

James

26 Jan 2025

·

Stayed 1 night

Overall a pleasant stay- only complaint is the bathroom shower (in our room)- the water pressure was not enjoyable and the water temperature was not warm enough.

6

Jesenia

13 Jan 2025

·

Stayed 1 night

Unfortunately we stayed in a room next door to the rear exit. My guest and I did not sleep well due to the constant slamming of the exit door at all hours of the night, in addition to the morning at 7am until 8am. Other than that, the hotel is very clean and free breakfast is a plus.

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Service

Service is widely praised as friendly, professional, and accommodating, with smooth check-ins and helpful shuttle drivers. A few guests encountered unsympathetic or unprofessional front-desk experiences.

Related guest reviews

10

Diane

27 Sept 2024

·

Stayed 2 nights

The staff was always willing to help with our needs. The driver was there and ready to take up to the airport at 5 am with a smile on his face.

2

Kurt

30 May 2023

·

Stayed 1 night

I never checked in. When I was arrive, I was met at the front desk by a man who presented very inappropriately. He was eating some kind of donut that was covering his mouth and hands. His shirt was undone and untucked, and his zipper was down without having any underwear on. I could not believe what I was saying. But then proceeded to insist that he use my cell phone to look at that itinerary. Then he started to scroll down at which point I grab the phone and said I’m done. I can’t imagine what would’ve happened if a woman or a family had walked up to the reception desk and found that man servicing this hotel. I would like to be refunded the charge for the two nights for this hotel.

6

Shannon

20 Jun 2025

·

Stayed 1 night

Two different front desk clerks told us we could park our motorcycles under the cover because it was supposed to rain. A few hours later we had to move them and park them in the rain. I was very disappointed

10

Alyene

28 Sept 2025

·

Stayed 3 nights

The room was simple and clean. The staff was incredible. Andrew and Annabelle ensured we had a wonderful stay and went above and beyond to make it great. We will be back!

2

Ronald

25 Aug 2025

·

Stayed 1 night

Staff not helpful

10

Teena

16 Aug 2023

·

Stayed 2 nights

Great staff who were extremely helpful when our reservation did not appear in their system. They were excellent at getting it resolved.

10

Barry

10 Feb 2025

·

Stayed 1 night

Check in was easy. Very helpful receptionist- Brooklyn

10

Matt

26 Dec 2024

·

Stayed 1 night

Great property, everything was very clean and in fantastic condition. The staff was extremely friendly and helpful. Breakfast was very good and the bed was comfortable. Couldn’t ask for more tbh

10

Peggy

31 Aug 2025

·

Stayed 1 night

Shuttle was waiting for us at airport even though we were 4 hours late! Everyone & everything was awesome!

8

Jens

2 Sept 2025

·

Stayed 1 night

At Check-in the staff was not to friendly.

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Location

Convenient for the airport, interstates, and shopping/destinations like Destiny USA. Some note the immediate area feels less walkable or appealing at night, with limited nearby activities.

Related guest reviews

10

Roman

30 Jun 2025

·

Stayed 2 nights

This location is just outside of Syracuse, it’s very easy to get downtown and to Destiny USA. The hotel staff were friendly and the hotel was very clean. The complimentary breakfast was enjoyable and the coffee was fresh. We really like the Tru Hotels.

10

Eric

30 Jan 2025

·

Stayed 1 night

Great property, conveniently located near the airport without feeling like you’re at the airport.

8

Lisa

2 Sept 2024

·

Stayed 1 night

I really like that there is restaurants close by. I did not like that there were no side walks from property to establishments

10

Colleen

8 Sept 2023

·

Stayed 1 night

This hotel was clean and comfortable and a great value. Nice staff. Five minutes from the airport and 12 to Syracuse University. Walk to Tully’s for lunch/dinner but otherwise not too many things to do close to hotel.

8

Michael D.

27 Jun 2025

·

Stayed 1 night

Great location, near the freeway and airport

10

Pierre

22 Apr 2024

·

Stayed 1 night

Very nice property. Very good if you are looking for a short term stay. Easy access to I81. Not much to do around the hotel.

10

Ivelisse

8 Jul 2025

·

Stayed 3 nights

It was perfect for my stay. Really close to the AirPort, shopping, and attractions.

8

Nativity Stephanie

18 Jun 2024

·

Stayed 2 nights

My sister and i left the hotel to grab snacks from Dunkin’ Donuts and McDonald’s and felt unsafe. We went back immediately and locked ourselves in the room until it was time to leave for my sons activities 20 min away

10

Jeffrey

16 Aug 2025

·

Stayed 1 night

Not a luxury hotel, but ultraclean, modern, and with the right variety of amenities. I like that the floor isn't carpeted; all those fibers can harbor crud and chemicals. Friendly staff! The area surrounding the place is old sububan but our stay was so enjoyable that we didn't mind the traffic and tacky buildings nearby. A terrific value.

10

Mary

14 Aug 2023

·

Stayed 1 night

Great clean hotel. Great location right off the highway but just outside of Syracuse. Super friendly staff! I’ll definitely stay here again!

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Dining

Breakfast is generally well-liked for variety and hot items (including a pancake machine), with coffee/tea available in the lobby. Occasional complaints mention limited choices, a small dining area, or the pancake machine being out of service.

Related guest reviews

10

Jessica

17 Aug 2024

·

Stayed 1 night

It was a really gorgeous place to stay

8

Joseph

8 Jan 2025

·

Stayed 1 night

Great friendly staff, great location to airport. Good breakfast. First floor noisy too early in the morning. Coffee wasn't good.

10

Jacqueline

15 Mar 2025

·

Stayed 1 night

Excellent place, breakfast had good selection and served until 10.

10

jason

14 Nov 2024

·

Stayed 1 night

Very clean property. Kind and friendly staff. Lovely layout and overall look of hotel. Great breakfast options! Highly recommend this hotel!

8

Rosalind

22 Mar 2024

·

Stayed 1 night

Everything was good. Not a lot of options for breakfast and the pancake machine was not working.

8

Teresa

29 Dec 2025

·

Stayed 1 night

It was nice, but stayed at another TRU last year, and found that one better. Breakfast was ok but dining area is rather small.

10

Sara

7 Jul 2024

·

Stayed 1 night

Really nice, new-looking hotel. Very bright and clean, friendly staff, incredible breakfast (including an automatic pancake machine). Definitely one of the best options in Syracuse area.

10

Matt

26 Dec 2024

·

Stayed 1 night

Great property, everything was very clean and in fantastic condition. The staff was extremely friendly and helpful. Breakfast was very good and the bed was comfortable. Couldn’t ask for more tbh

10

christine

23 Sept 2024

·

Stayed 1 night

Loved the vibe in this hotel, very modern, clean lines. Great breakfast in the morning and coolest hotel soaps EVER!

10

Debbie

31 Jul 2023

·

Stayed 1 night

This is the 2nd time we’ve stayed here for a concert at St Joseph’s Health Amphitheater. Both times check-in was quick & easy. The rooms were clean had plenty of space for the price. There’s room to hang out & play games in the lobby with some comfy furniture & various types of games. There are snacks for purchase & free coffee, tea & hot chocolate in the lobby 24/7. Breakfast is included with eggs, sausage, muffins, toast & pancakes among other things. The topping bar for the pancakes is a kids dream with chocolate chips, crushed Oreos, nuts whipped cream & more. The location is about 15 minutes from the amphitheater & about 5 minutes from Destiny Mall. It’s right off the expressway so you have easy access.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$119
February	US$133
March	US$142
April	US$172
May	US$183
June	US$173
July	US$183
August	US$222
September	US$166
October	US$169
November	US$131
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $253	17 $203	18 $247	19 $222
20 $135	21 $139	22 $150	23 $169	24 $208	25 $246	26 $253
27 $147	28 $143	29 $182	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $196	3 $202
4 $124	5 $138	6 $155	7 $173	8 $156	9 $240	10 $238
11 $194	12 $155	13 $162	14 $177	15 $227	16	17
18 $207	19 $177	20 $189	21 $190	22 $168	23 $206	24 $212
25 $131	26 $131	27 $165	28 $164	29 $147	30 $199	31 $251

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru By Hilton Syracuse North Airport Area

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Prices for upcoming dates