Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Are pets allowed at the property?

Guests can arrange to bring pets by contacting the property directly. Service animals are exempt from any pet policies.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in East Syracuse's business district, within a 15-minute drive of Syracuse University and Destiny USA. It is approximately 6.7 miles from JMA Wireless Dome and 10 miles from New York State Fairgrounds.

What are the policies regarding children staying at the property?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Extended Stay America Suites - Syracuse

Average nightly price at Extended Stay America Suites - Syracuse - Dewitt by month, last 12 months (USD)
Month	Average price
January	US$72
February	US$74
March	US$73
April	US$72
May	US$92
June	US$76
July	US$78
August	US$84
September	US$81
October	US$75
November	US$70
December	US$69

What guests think

At Extended Stay America Suites - Syracuse - Dewitt, guests describe a budget-friendly stop with easy access to the thruway and practical kitchenettes, but many report poor cleanliness, persistent smoke and marijuana odors, worn maintenance, safety concerns, and frequent noise.

Some note spacious rooms, comfortable beds, and helpful front-desk staff. Many describe the grab-and-go breakfast as very limited or unavailable, and kitchenware often must be requested or isn’t provided. Expect a basic, budget stay better for quick stopovers than for travelers seeking comfort and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

In-room kitchenettes are a practical feature, though cookware and dishes often aren’t stocked and must be requested. Amenities are limited; multiple reviews note no ice machine, and self-service laundry is available.

Related guest reviews

4

michelle

16 Sept 2023

·

Stayed 1 night

Too old for everything. No ice machine.

4

Pratik

13 Aug 2024

·

Stayed 1 night

Very run down. Terrible smell. Old worn and carpet with a lot of stains. Not a single plate, spoon glass. Kitchen burner was broken. No ice machine. Breakfast was coffee and prepackaged muffins. Amazing check-in staff who was friendly.

10

Marie-Jeanne

24 Nov 2024

·

Stayed 1 night

Likes: full kitchen was unexpected, complete with full size refrigerator, microwave and stovetop dislikes: I did have to clean some kind of goo off the chair

6

Angel

2 Sept 2025

·

Stayed 1 night

The room has a nice set up and a full size fridge which would be a bonus if I had been staying a few days. You just have to ask for everything - shampoo, dishes, etc. I was there fair week and they were NOT stocked for breakfast at all - no cream for coffee or lids for cups or food available except a couple of prepackaged muffins. The desk staff could not have cared less. When I asked about the 'Breakfast Included' just told me 'yeah. An order has been placed for stuff. It should be here tomorrow.'

8

Michael

26 Apr 2025

·

Stayed 1 night

Check-in was easy, and when the clerk did not know how to process my reservation (made through Hotels.com) he did the right thing to ask for help – quite professional. I chose this place as an inexpensive place to lay my head for one night; the cost felt like a bargain for the room I was getting. Certain parts of the hotel could use updating: cracks by the elevator call button, linoleum peel in the kitchenette (at least in my room), general unkemptness in the stairwells and exit corridors, etc. Yet, I got what I paid for and am not picky! Breakfast was "grab-n-go," with coffee, oatmeal, and muffins. There is a McDonald's and Speedway in the area if you're looking for something more substantial. Pots/pans can be called for from the front desk, if needed, too.

4

Denise

11 Jun 2025

·

Stayed 1 night

Hotel is clean, but there is no carpeting because it is a pet-friendly establishment. They were “out of breakfast items” for our stay. Lots of dogs barking and many people live at the hotel. No ice machine is available at the property, either. The staff is very nice, though.

8

Kirby

10 Oct 2025

·

Stayed 3 nights

The room was comfortable and clean, and the kitchenette is a really great perk! The free breakfast was minimal and the hallways smelled unpleasant.

8

Gina

26 Nov 2023

·

Stayed 1 night

Very friendly Staff, only 1elevator for the entire building, we stayed on the 3rd floor with our pet, it was very inconvenient to get to the elevator (located in the lobby across from the front desk) room could have been cleaner, there was hair in the bathtub

6

Debbie

1 Dec 2022

·

Stayed 1 night

Ice trays had old food or something on them, didn’t use, you have to ask the front desk for silverware or a cup. There isn’t a coffee maker or those amenities in the room. The room maintenance was a big 0. The paint in the bathrooom was 2 different colors as if they were hurrying to paint but didn’t finish, burn spots on counter, bed not very comfortable. I did feel safe in the area and it’s right off the freeway and it was a budget choice Wouldn’t stay again

10

jasmine

6 Feb 2024

·

Stayed 2 nights

Love the front desk staff and the fact that they had washer and dryers. Definitely worth the stay if you’re having renovations done on your home like I did. It also has a full kitchen

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Cleanliness

Cleanliness is a frequent complaint: many report dirty floors and linens, strong smoke, marijuana and pet odors, trash left behind, mold or grime, and occasional pests (roaches/bugs). A few guests did find their rooms clean, but housekeeping consistency is low.

Related guest reviews

2

Ramont

23 Jun 2025

·

Stayed 2 nights

Bed a bugs in it & sheets had poop on them

2

Tressie

30 Jul 2025

·

Stayed 1 night

We checked into the room. The room they gave us had a broken tv, the wall was falling apart, the mirror in the bathroom was ripped off the wall and set on the bathroom floor. Then they gave us another room and when we tried cooking the burner wouldn’t even cook pasta so we threw all the food away because we couldn’t cook it plus when we pulled the sheets back there was blood on the sheets. This is unacceptable and unsanitary. They didn’t have another room to give us so we were told that all they could do is give us a clean set of sheets and a 9.27 refund apparently because we had to stay the night there because everything else around was sold out. When I reached out to get a refund the manager told me that that’s all they could do even though we went through all of that trouble.

2

Evelin

24 Aug 2025

·

Stayed 1 night

Dirty place, smelly, not smoking room smells like smoking. 8:30 am breakfast was gone. Never back to this place. Dirty room and dirty pillows. Shower spreading all over. Terrible experience!

2

steve

9 Dec 2024

·

Stayed 2 nights

The lobby reeked of weed. Our room was disgusting. We checked into our room and noticed tonnes of flies and uncleaniness - fridge had something on the door, walls had pasta sauce (we hope), toilet unclean, smudge marks on brass lamp switch plate, mop streaks on the the floor, animal hairs along the bottom of the walls. When we checked the beds for bed bugs, one mattress had only one sheet and the other had a zippered casing and a sheet. So that made me worried. Thankfully no bed bugs, but there were tonnes of random hairs within the blankets/pillows. The worst was there was animal feces under one of the beds! Also when we inspected further there was dried urine spots all over the room and then i realized that some markings on the floor were most likely dried up feces that didn't come off during mopping. Tried to give us another room, which to be honest looked a million times better! But there was no way we were going to stay with this establishment. Thankfully we selected pay at the hotel option so we received a full refund and left. I cannot understand how a room could even get into the kind of shape it was in.

4

Elizabeth

13 Dec 2025

·

Stayed 2 nights

Staff was nice but everything else including the key card locks and overall sanitation of the rooms pretty much sucked!

4

Indira

22 Aug 2025

·

Stayed 1 night

We got here at almost 2am, basically slept woke up and left. So wasn’t bad for one night. However, I wouldn’t choose to stay here again. It was very rundown. Walking down the hallway there were various smells, including cigarettes smoke and garbage. The room was very old and dingy. I turned the shower on and the shower head was facing the outside of the tub, therefore soaking the floor. The free breakfast was coffee, hot chocolate (with only coffee mate, no milk), oatmeal packets, pre packaged muffins and nutri grain bars. So I wouldn’t exactly count on the free breakfast if that’s a deciding factor in booking here.

2

Kristopher

5 Oct 2025

·

Stayed 1 night

I enter the hotel lot and see people out front drinking and doing drugs. A gentleman approaches me once I enter the hotel elevator talking nonsense. The front desk ladies were complaining about a personal situation with the hotel. I enter my room and there is a terrible odor of dog! The sheets were a mess and there is dog food under the cabinets. I let the front desk know and ask that they change my room. They complied but only after charging me more to change my room. Like an idiot, I payed the up charge only to go to another dirty room with a broken tv. At this point I have had enough and decided to leave. I would highly recommend stay FAR away from this place!

2

vanessa

23 Aug 2024

·

Stayed 1 night

The hotel sheets were dirty and stained. The room and while entire 3rd floor smelled of smoke and animals. The floors were dirty and stained (like they were never mopped). The counters were dirty and appeared it was never cleaned from the last reservation. But the worst thing was the smell of the whole entire floor and room. The smell was mold, mildew, smoke, and animals.

2

marc

28 Jun 2025

·

Stayed 1 night

I’ve been here before but this was gross. Cigarette burns in the furniture. Cockroaches. No trash can. No shampoo or conditioner. The shower had mold. The remote was filthy. Really really gross.

4

Jeffrey

24 Aug 2025

·

Stayed 1 night

First off, I could tell the room was not cleaned properly prior to check in. The refrigerator had a half a case of beer in it. That right there tells me housekeeping did a half ass job. The floors were filthy. Hardwood floors? Really? Never stayed in a hotel with hardwood floors. The other residents ( I understand that it is used as a boarding hotel now) were walking around like they owned the place. I know it legal but the nasty stench of marijuana was everywhere. The bathtub had a leaky faucet. The "grab and go breakfast” was an absolute joke. A few bags of instant oatmeal and a few breakfast bars? No fruit? No plastic utensils for the oatmeal? All around, I was not pleased at all about our one night stay. If I was in town more than one night, I would have gone elsewhere. I really hope this is not what a typical night at you hotel is like. Management should be ashamed of themselves.

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Rooms

Some guests liked the spacious layout and comfortable beds. Many others found the rooms dated and worn with maintenance issues (e.g., broken TVs or fixtures, leaking A/C, peeling floors) and notable noise from neighbors, barking dogs, and hallways.

Related guest reviews

8

Kurt

31 Jul 2023

·

Stayed 3 nights

My TV didn’t work. It was replaced in 20 minutes. The second day I found the toilet bowl leaking on the floor. They came and addressed it immediately. My Only complaint would be the breakfast of muffins and granola bars. Although I made due. A warm breakfast is always preferred. I found female traveler and family travelers reviews rediculous. If you want the Hilton, book the Hilton. If you want a decent place to stay fir the $ I choose this place. Very close to the Thruway. The staff is great and walking distance to Ruby Tuesdays so I did have to drive additional miles.

6

john

20 Oct 2025

·

Stayed 2 nights

didn't sleep well in the bed. asked for extra pillows and was told they couldn't do that.

6

Jane

7 Nov 2024

·

Stayed 1 night

The rooms were not very clean and our room was across from the laundry room. Constant noise throughout the night.

4

Judith

20 Apr 2024

·

Stayed 1 night

The rooms at this property are ideal and well laid out, but unfortunately rundown. Not sure how to describe the terrible odor in our room...a combination of smoke, overpowering cleaning products and insecticide??? I know that all our clothing had to be washed immediately upon our return home because we brought the smell with us! The screen on the tv in our room was also damaged. This place needs ventilation and a makeover.

2

Eric

27 Apr 2025

·

Stayed 3 nights

Hotel looks shabby. The guest above me was very noisy and had a dog that barked all night. Some type of alarm went off at 3:15 in the morning too. I got almost zero sleep staying here.

4

Denise

11 Jun 2025

·

Stayed 1 night

Hotel is clean, but there is no carpeting because it is a pet-friendly establishment. They were “out of breakfast items” for our stay. Lots of dogs barking and many people live at the hotel. No ice machine is available at the property, either. The staff is very nice, though.

4

Tara

3 Jan 2025

·

Stayed 1 night

I was put into a room that wasn’t clean and remote didn’t work but the staff is friendly. Over all the hotel needs maintenance repairs and updates.

2

Adam

10 Jul 2023

·

Stayed 1 night

AC unit was leaking water all across the carpet and the room smelled of extreme mildew. Sheets, curtains, carpet all stunk

8

Vanessa

21 Apr 2025

·

Stayed 1 night

In my room in the bathroom, the floor is lifting and the wall is peeling.

4

Rajindra

24 Aug 2025

·

Stayed 1 night

Room was not ready, even at 5pm. Floors were wet. Window won't shut completely

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AI-generated summary based on recent guest reviews

Service

Feedback on staff is mixed: many describe friendly, accommodating front-desk teams and quick check-ins, while others report rudeness or unprofessional behavior, absent or slow service, billing or refund problems, and difficulty resolving issues.

Related guest reviews

6

Kristin

5 Dec 2024

·

Stayed 1 night

The last at the front desk was very rude. I asked her to fix my room key but she was too busy on her phone on the break room and when getting up said Oh my God. Like I was a problem. Anytime going to the front desk she was never there, always in breakroom

6

sammie

28 Jan 2023

·

Stayed 3 nights

staff was not always readily available. often times they would not be at front desk. Unavailable to answer questions, phone calls, nor concerns for extended amounts of time.

8

lesia

30 Aug 2024

·

Stayed 1 night

My experience was wonderful and the receptionist Alisa and I have the same name ,she is very accommodating.

10

Charles

28 Dec 2024

·

Stayed 1 night

Check in was fast and it’s a clean property

10

Chrissie

18 Jan 2023

·

Stayed 1 night

I really enjoyed how spacious the rooms were and how fast the check in and check out was. The staff was friendly and even helped me move rooms when the heater in my room became extremely loud. I'll definitely be staying here again for my next trip.

2

Mathew

11 Feb 2024

·

Stayed 1 night

The front desk attendenant was on some sort of drugs or alcohol and was unable to form sentences and check us and 2 other people into our room after 10pm. After 45 minutes of trying, someone instructed him how to check us in over the phone. The police came and were circling the building on foot. My sheets were dirty, but I feared for my safety by asking for clean ones in the lobby late at night. My window was broken and didn't close and the toilet also didnt flush. This was the craziest experience I've ever had at a hotel. Do NOT stay here.

8

Michael

26 Apr 2025

·

Stayed 1 night

Check-in was easy, and when the clerk did not know how to process my reservation (made through Hotels.com) he did the right thing to ask for help – quite professional. I chose this place as an inexpensive place to lay my head for one night; the cost felt like a bargain for the room I was getting. Certain parts of the hotel could use updating: cracks by the elevator call button, linoleum peel in the kitchenette (at least in my room), general unkemptness in the stairwells and exit corridors, etc. Yet, I got what I paid for and am not picky! Breakfast was "grab-n-go," with coffee, oatmeal, and muffins. There is a McDonald's and Speedway in the area if you're looking for something more substantial. Pots/pans can be called for from the front desk, if needed, too.

10

Velita

18 Dec 2024

·

Stayed 7 nights

The staff at this property are great!! They go beyond the call of duty to accommodate our wishes. The amenities and environment makes our stay feel like "home away from home". I would definitely recommend this property to anyone looking for a safe and friendly stay.

10

Danny

24 Apr 2025

·

Stayed 3 nights

The room was very clean, front desk was nice

2

Joel

5 Nov 2023

·

Stayed 2 nights

Floors were filthy and the room smelled terrible. Clearly not cleaned. The person checking us in was so high/intoxicated he could not check us in. Another person needed to help. It was an unsafe experience.

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Location

Convenient for drivers and airport access, with easy reach of the thruway and nearby food options. Some reviews mention an uneasy feel or poorly lit parking areas, and one reported vehicle break-ins.

Related guest reviews

8

Julia

29 Jan 2023

·

Stayed 1 night

For one night stay the place was clean, quiet, modest but it had all basic needs met. We could've used an extra blanket, but no big deal. Thank you! Front desk pleasant and breakfast basic, but sufficient.

8

Daniel

26 Aug 2025

·

Stayed 2 nights

It was easy to go to right off of Carrie Circle.

6

Roberta

7 May 2023

·

Stayed 2 nights

Safety features-nighttime main door locked at 11PM need key card for entry Convenient location

8

Michael

26 Apr 2025

·

Stayed 1 night

Check-in was easy, and when the clerk did not know how to process my reservation (made through Hotels.com) he did the right thing to ask for help – quite professional. I chose this place as an inexpensive place to lay my head for one night; the cost felt like a bargain for the room I was getting. Certain parts of the hotel could use updating: cracks by the elevator call button, linoleum peel in the kitchenette (at least in my room), general unkemptness in the stairwells and exit corridors, etc. Yet, I got what I paid for and am not picky! Breakfast was "grab-n-go," with coffee, oatmeal, and muffins. There is a McDonald's and Speedway in the area if you're looking for something more substantial. Pots/pans can be called for from the front desk, if needed, too.

2

Jacqueline M

29 Dec 2024

·

Stayed 1 night

We did not feel safe at the facility. In addition the room was dirty, bed had hairs in it and the room smelled horrible. We left within 5 min and stayed at another hotel. Unfortunately, I had to pay for both locations but our safety was worth it.

2

BLAKE

25 Jun 2025

·

Stayed 2 nights

My room had no sheets and even though I requested them I never got them. Both nights nothing but pillows. Two cars got broken into the first night I was there. They charged a 100 dollar deposit and when I checked out they said it will take a week to return it and if I don’t see it to call them back. Hotel is being used as low income housing. Tenants were nice but staff seemed uncaring. If you are a traveler please avoid.

2

Heidi

24 Mar 2023

·

Stayed 1 night

Front desk staff was unfriendly. My room keys did not work in the exterior doors, so I had to walk around the building with my overnight bag through a very poorly lit parking lot. Once in my room, I discovered that while the hotel is an extended stay hotel and I had a full kitchen in the room, there were NO dishes, glasses, pot/pans, silverware, etc. There is no ice machine anywhere in the hotel - I was told to use the ice trays in the freezer but there weren’t any - even if there were, it is useless for a single night stay. Overall, I would NEVER recommend this hotel to anyone. Ever.

10

Dale

21 Jul 2024

·

Stayed 1 night

Easy access to New York State thruway.

10

Ruthanne

17 Dec 2023

·

Stayed 1 night

Staff was so nice. Room was great. Close to airport for early dlight.

8

Melissa

20 Oct 2024

·

Stayed 1 night

Convenient and comfortable

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AI-generated summary based on recent guest reviews

Dining

Breakfast is grab-and-go and frequently described as minimal (coffee, muffins or oatmeal bars), with several reports of items running out or no breakfast available.

Related guest reviews

4

Pratik

13 Aug 2024

·

Stayed 1 night

Very run down. Terrible smell. Old worn and carpet with a lot of stains. Not a single plate, spoon glass. Kitchen burner was broken. No ice machine. Breakfast was coffee and prepackaged muffins. Amazing check-in staff who was friendly.

2

Fawas

30 Aug 2024

·

Stayed 1 night

There was not anything to like about the hotel very old sheets and old blankets on the bed cheap towels breakfast was treable cold coffee and small muffins I feel like it was wasted my sleep and of my time to go down stairs for breakfast. I wouldn’t advise or recommend to anyone stay in this hotel.

6

Haggai

22 Jan 2025

·

Stayed 3 nights

The place is ok but the so called breakfast was laughable. Only cupcakes/muffins, tea and coffee with sugar loaded creamer. No milk, juice or fruits!

6

Alain

11 Aug 2023

·

Stayed 1 night

The hotel was ok. But no coffee in the morning, 1 hour before the breakfast closing time.

6

Thomas

28 Jun 2025

·

Stayed 1 night

The refrigerator was not cleaned out. Strong pot smell in hall. Abandoned cars in parking lot. Included breakfast was protein bar and coffee.

6

Angel

2 Sept 2025

·

Stayed 1 night

The room has a nice set up and a full size fridge which would be a bonus if I had been staying a few days. You just have to ask for everything - shampoo, dishes, etc. I was there fair week and they were NOT stocked for breakfast at all - no cream for coffee or lids for cups or food available except a couple of prepackaged muffins. The desk staff could not have cared less. When I asked about the 'Breakfast Included' just told me 'yeah. An order has been placed for stuff. It should be here tomorrow.'

4

Denise

11 Jun 2025

·

Stayed 1 night

Hotel is clean, but there is no carpeting because it is a pet-friendly establishment. They were “out of breakfast items” for our stay. Lots of dogs barking and many people live at the hotel. No ice machine is available at the property, either. The staff is very nice, though.

8

Kirby

10 Oct 2025

·

Stayed 3 nights

The room was comfortable and clean, and the kitchenette is a really great perk! The free breakfast was minimal and the hallways smelled unpleasant.

4

Indira

22 Aug 2025

·

Stayed 1 night

We got here at almost 2am, basically slept woke up and left. So wasn’t bad for one night. However, I wouldn’t choose to stay here again. It was very rundown. Walking down the hallway there were various smells, including cigarettes smoke and garbage. The room was very old and dingy. I turned the shower on and the shower head was facing the outside of the tub, therefore soaking the floor. The free breakfast was coffee, hot chocolate (with only coffee mate, no milk), oatmeal packets, pre packaged muffins and nutri grain bars. So I wouldn’t exactly count on the free breakfast if that’s a deciding factor in booking here.

8

Kathleen F

23 Jan 2023

·

Stayed 1 night

Bag breakfast was terrible. No protein or fruit included. Essentially carbohydrates. No information on the hotel or where to get local food. Not even a bible.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $76	7 $77
8 $86	9 $80	10 $85	11 $85	12 $83	13 $92	14 $91
15 $79	16 $80	17 $75	18 $77	19 $91	20 $91	21 $90
22 $79	23 $79	24 $79	25 $79	26 $83	27 $86	28 $91
29 $78	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
		1 $77	2 $79	3 $82	4 $78	5 $78
6 $76	7 $78	8 $79	9 $78	10 $79	11 $101	12 $98
13 $79	14 $77	15 $76	16 $77	17 $82	18 $99	19 $100
20 $78	21 $78	22 $77	23 $79	24 $82	25 $100	26 $98
27 $78	28 $78	29 $79	30 $79	31 $82

Extended Stay America Suites - Syracuse - Dewitt

Prices for Extended Stay America Suites - Syracuse - Dewitt

Monthly average prices

About this property

Location

Room options

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews of Extended Stay America Suites - Syracuse - Dewitt

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Syracuse - Dewitt

Considering this hotel for your Syracuse trip?

Prices for upcoming dates