Name: Holiday Inn Express Newport North - Middletown by IHG
Address: 855 West Main Road, Newport East, Middletown, Rhode Island, United States of America, Newport East, Newport County, US
Price range: US$173–US$694 per night
Rating: 8.6

What guests think

At Holiday Inn Express Newport North - Middletown by IHG, travelers frequently praise the friendly, accommodating staff, generally clean and comfortable rooms, and a convenient base near Newport attractions, plus a complimentary breakfast many consider generous and satisfying.

Common downsides include noise from floors above, intermittent maintenance issues in rooms and bathrooms, and occasional housekeeping lapses. Several guests also noted pool closures or cold water and an elevator outage during some stays. Overall, it suits travelers seeking reliable value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often find parking easy. The indoor pool drew mixed feedback, including closures during some stays and cold water, and an elevator outage was reported.

Related guest reviews

10

shannon

9 Aug 2024

·

Stayed 4 nights

The front office staff checked in on us and asked if we needed anything every day. The cucumber water and lemon water with cookies we looked forward to each evening in the lobby.

8

Harold Flanagan

18 Feb 2024

·

Stayed 5 nights

Friendly staff, ok breakfast, only thing bad was elevator broken the whole time

8

Lilliana

19 May 2025

·

Stayed 3 nights

We chose this hotel primarily for its pool, so we were disappointed to find it closed for our entire four-night stay. Staff said it was under repair, yet no work appeared to be underway, and other guests mentioned it has been out of service all winter. On the positive side, the complimentary breakfast was excellent and the location very convenient.

10

Mark

27 Nov 2023

·

Stayed 6 nights

Great breakfast everyday, great coffee all the time. Very nice indoor pool.

8

Emili

18 Oct 2024

·

Stayed 2 nights

Wonderful staff, great breakfast, easy parking, close to several stores and restaurants. Just not as quiet as had hoped.

10

Ryan

26 Nov 2023

·

Stayed 2 nights

Pool was great gym was great breakfast was good

10

Kathy

30 Mar 2025

·

Stayed 2 nights

Easy parking

8

Wilkenina

19 Feb 2025

·

Stayed 2 nights

Pool was cold

6

Marie

8 Mar 2025

·

Stayed 2 nights

There was a black residue of some kind on bathroom and entrance way counter. The pool was out of order and we were not told until after we checked in, or I would have found another hotel then. Furthermore the clerk lied, saying it might be fixed in the morning. We checked out the next morning and moved to a Quality Inn.

10

Lisa

23 May 2025

·

Stayed 2 nights

Extremely clean, staff very friendly and helpful, beds comfortable. Dining nearby and within walking distance. Attractions close by. Pool was nice, also clean and well maintained. Breakfast was very good and well stocked. I would stay again and would highly recommend.

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Cleanliness

Many reviews describe the property as very clean. However, several note bathroom issues such as mold, hair or stained curtains, musty odors, and some wear.

Related guest reviews

6

Debra A

22 Jun 2025

·

Stayed 2 nights

There was hair stuck to the curtain in the shower & on the tub itself

10

kim

22 Aug 2025

·

Stayed 2 nights

The room was clean. We were safe. Other customers were quiet. At check in, the clerk asked me what floor i preferred! I really appreciate that.

4

Andy

16 Mar 2025

·

Stayed 5 nights

The bathtub and toilet were clean. The mattress was comfortable and clean. The four members of the housekeeping staff I interacted with were professional, friendly and attentive to my request. However, while showering for the first time, I saw the shower curtain, both the detachable, snap-off part and the main upper part, had what appeared to be blood/fecal stains. In turn, this led to an extremely poor encounter with Alicia at concierge regarding potential compensation. Rather than de-escalate the situation, she progressively responded in a louder and louder voice and cutting me off while I spoke, which I find to be completely inappropriate, esp. because it related to a sanitation problem. Other employees were courteous the rest of the stay. Breakfast options provided variation daily. My rating balances overall observations and the highly argumentative interaction that I deem improper.

8

Sharon

30 Dec 2025

·

Stayed 1 night

The room was very clean and the staff was friendly and pleasant.

6

Mitchell

23 Jul 2025

·

Stayed 2 nights

Was not happy that there was black mold in the bathroom, a musty smell/feel that would not go away anf the fan in the bathroom did not work. The staff are great.

10

Beth

31 May 2025

·

Stayed 1 night

We really enjoyed this hotel - clean and modern and beautiful - awesome breakfast … friendly staff … we thoroughly enjoyed our stay!

8

Jahayra

5 Sept 2023

·

Stayed 2 nights

The staff was great. The overall cleanliness of the room was tough.

10

Maya

5 Jan 2023

·

Stayed 19,357 nights

My experience at this property was wonderful. I had a room with a king-sized bed, and it was very spacious, with various areas to store my stuff. The room had a cozy feel to it, and was comfortable. Parking was plentiful and easy. The hallways and elevator had a weird moldy odor, but I spent most of my time in my room or outside the hotel, which is why I didn't mind. Upon request, staff granted me late checkout which was very convenient for me. Great location, close proximity to everything in Newport. Decent breakfast. Overall really enjoyed my stay, would stay again.

8

Susan

18 Jun 2025

·

Stayed 2 nights

Very clean. Staff was very friendly and attentive.

10

jason

9 Dec 2025

·

Stayed 1 night

place was clean!!!! and staff were helpfull.

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Rooms

Rooms are generally comfortable and spacious with very comfortable beds. Recurring drawbacks include noise from upstairs and maintenance issues like weak water pressure, dated fixtures, TV reception problems, and occasional heating or accessibility limitations.

Related guest reviews

4

RODRIGUE

2 Mar 2024

·

Stayed 2 nights

Heat no working

6

mary

8 Dec 2025

·

Stayed 3 nights

The room was clean, basic. The problem we had in the room was the TV constantly pixelating and hard to watch and the phone did not work to call the front desk.The location was convenient to the mansions in Newport. Also a good location for breakfast and coffee.

8

DONNA

15 May 2024

·

Stayed 2 nights

Older motel in good condition. The room was clean and comfortable.I would stay here again. I have stayed at other older big named motel chains that were not maintained in good condition. I will definitely look for a Holiday Inn Express next time I travel.

8

Gloria

30 Jul 2025

·

Stayed 3 nights

The handicapped shower was very good but the bathroom should have air freshener and better soap containers.

8

Janice

8 Aug 2025

·

Stayed 3 nights

The bed was very comfortable.

8

Rita

3 Aug 2025

·

Stayed 2 nights

Staff friendly. Room clean and neat. Disturbed by people walking around in the room above at night. Door key often did not work, making access to our room impossible.

6

Manzar

2 Mar 2024

·

Stayed 1 night

Hotel did not have smart TV such an old style tv. We never watched any of our Netflix series. It has so boaring. I would not recommend anyone because does not have smart TV and nobody watch cable now a days.

8

Pat

9 Dec 2025

·

Stayed 1 night

Rooms were clean, staff was nice. Only complaint was lack of soundproofing between floors. I was kept up late into the evening heari g noises from the floor above me.

10

Marji

28 Jul 2025

·

Stayed 3 nights

The staff was so helpful! The room was big and comfortable. A bit pricey for this property but it was Newport Folk Festival weekend so everything went up in price.

8

trevor

14 Jul 2025

·

Stayed 3 nights

Hotel was nice. Close to main attractions. Water pressure in shower was low.

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Service

Service is a strong point, with friendly, accommodating staff, quick check in, and responsive help with requests. Isolated complaints mention reservation confusion and a discourteous interaction.

Related guest reviews

6

Robert

10 Mar 2025

·

Stayed 2 nights

The staff was friendly, very helpful, but I was confused on how reservations were lost

4

Andy

16 Mar 2025

·

Stayed 5 nights

The bathtub and toilet were clean. The mattress was comfortable and clean. The four members of the housekeeping staff I interacted with were professional, friendly and attentive to my request. However, while showering for the first time, I saw the shower curtain, both the detachable, snap-off part and the main upper part, had what appeared to be blood/fecal stains. In turn, this led to an extremely poor encounter with Alicia at concierge regarding potential compensation. Rather than de-escalate the situation, she progressively responded in a louder and louder voice and cutting me off while I spoke, which I find to be completely inappropriate, esp. because it related to a sanitation problem. Other employees were courteous the rest of the stay. Breakfast options provided variation daily. My rating balances overall observations and the highly argumentative interaction that I deem improper.

10

Marlena

15 Aug 2025

·

Stayed 1 night

We had a wonderful one night stay for my daughter's birthday. The hotel room was clean and comfortable. The check in was easy. We requested from the front desk some extra towels and a toothbrush one of us forgot to bring, and got both right away. Buffet breakfast included was a huge plus before we set off for sightseeing at the Newport mansions.

10

Fiona

5 May 2025

·

Stayed 1 night

The man at registration was Amazing… very friendly and answered all my questions.

10

Dovid

21 Jan 2025

·

Stayed 2 nights

From the moment we arrived until check out, everyone was very nice and friendly and asked if we need anything and making sure we were comfortable.

10

Brian

25 Sept 2025

·

Stayed 1 night

Many thanks to Povick Centaio for his consideration and assistance personally arranging the return of a reader we left behind in our room.

10

Amar

16 Apr 2023

·

Stayed 1 night

Terrific service! I stayed here to run the Newport marathon. Tonie made sure that I got a late check out and there was a fresh pot of coffee made at 4 AM. I could not have asked for more. The room was very clean. People like Tonie are an asset and examplars of superb customer service!

8

fanny

8 Nov 2024

·

Stayed 3 nights

Hotel was in a good location with lots of nearby shopping and restaurants. The staff was very accommodating. one serious problem was that our room was not cleaned the following day. The evening assistant manager came up with fresh towels and a vacuum cleaner and was extremely apologetic and kindly discounted money from our bill. Other than this one issue the hotel offered fine service.

10

Myra

13 Dec 2025

·

Stayed 3 nights

Staff was very friendly. Greeted us with a smile even though we checked in very late. They were very helpful.

10

Anissa

24 Aug 2025

·

Stayed 1 night

Excellent customer service and overall positive stay!

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Location

Convenient base for Newport attractions, a short drive to downtown and beaches, with restaurants and shopping nearby. Several guests also appreciated the quiet setting.

Related guest reviews

10

Elena

20 Aug 2024

·

Stayed 2 nights

We’re pleased with this hotel. Location is great!

10

Shari

19 Nov 2023

·

Stayed 2 nights

We stay here because we have family in the area. There is easy access to Middletown and Newport. There are many eating places nearby.

8

Paulo

25 Jul 2025

·

Stayed 2 nights

Nice area.

10

VERONICA

29 May 2025

·

Stayed 4 nights

LOCATION WAS GOOD AND THE PRICE WAS RIGHT

10

Chris

18 Jul 2024

·

Stayed 4 nights

It was located a short distance outside Newport! The location was amide shopping centers which is not always first thought when on vacation but was convenient for picking up necessities or to get reasonable priced food or delivery to hotel! The way the hotel itself was tucked back of the Main Street made you feel removed from the commercial and gave it a quiet air!

8

Edgar

24 Jul 2025

·

Stayed 1 night

Very well located hotel, near to the main attractions.

10

Sherilynne

1 Jan 2024

·

Stayed 1 night

Very reasonable and so close to Downtown Newport. Just a 10 minute drive. Very clean and welcoming staff

8

Trudy-Ann

13 Apr 2024

·

Stayed 2 nights

Area

8

Patrick

2 Aug 2025

·

Stayed 1 night

Check in was pleasant and the front desk personnel polite and helpful. Good price for Newport and easy to get downtown and Easton Beach.

8

Carlton

14 Aug 2024

·

Stayed 2 nights

Convenient location. Close to everything one would need, food, retail stores, downtown newport, etc.

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Dining

The free breakfast is widely appreciated for variety and being well stocked. Some noted limited hot choices, items running out or not hot enough, and few special diet options.

Related guest reviews

10

Marlena

15 Aug 2025

·

Stayed 1 night

We had a wonderful one night stay for my daughter's birthday. The hotel room was clean and comfortable. The check in was easy. We requested from the front desk some extra towels and a toothbrush one of us forgot to bring, and got both right away. Buffet breakfast included was a huge plus before we set off for sightseeing at the Newport mansions.

6

Yufeng

23 Jul 2025

·

Stayed 2 nights

Noisy in the midnight from upper level; very limited supply food for the breakfast

8

Lilliana

19 May 2025

·

Stayed 3 nights

We chose this hotel primarily for its pool, so we were disappointed to find it closed for our entire four-night stay. Staff said it was under repair, yet no work appeared to be underway, and other guests mentioned it has been out of service all winter. On the positive side, the complimentary breakfast was excellent and the location very convenient.

10

Anthony

1 Dec 2024

·

Stayed 3 nights

The front desk staff were excellent. The breakfast offering was very good.

10

Mark

16 Oct 2023

·

Stayed 2 nights

Really friendly staff. Breakfast was good, eggs seemed cooler than I like, rooms were outstanding. Again great staff very helpful.

10

Nino

17 Aug 2025

·

Stayed 2 nights

Clean, friendly staff and loved breakfast with lots of options

10

Lisa

23 May 2025

·

Stayed 2 nights

Extremely clean, staff very friendly and helpful, beds comfortable. Dining nearby and within walking distance. Attractions close by. Pool was nice, also clean and well maintained. Breakfast was very good and well stocked. I would stay again and would highly recommend.

8

Antonio

25 Jul 2024

·

Stayed 3 nights

Everyday had ask to refill coffee pot in the morning. They where out by 900am

10

Cassandra

23 Nov 2025

·

Stayed 2 nights

Clean, breakfast was great! Close to eating and shopping.

10

Samanntha

19 Feb 2024

·

Stayed 2 nights

Great hotel! Wish the breakfast had some gluten free options but overall good food experience.

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Month	Average price
January	US$98
February	US$100
March	US$117
April	US$154
May	US$211
June	US$286
July	US$346
August	US$345
September	US$295
October	US$265
November	US$133
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $615	19 $497
20 $216	21 $225	22 $219	23	24 $535	25 $694	26 $495
27 $198	28 $185	29 $185	30 $184

Su	Mo	Tu	We	Th	Fr	Sa
				1 $209	2	3
4 $185	5 $184	6 $187	7 $188	8 $194	9	10
11	12 $182	13 $197	14 $175	15 $179	16	17
18 $174	19 $180	20 $174	21 $176	22 $181	23	24
25 $182	26 $185	27 $177	28 $184	29 $185	30 $182	31 $173

Holiday Inn Express Newport North - Middletown by IHG

Prices for Holiday Inn Express Newport North - Middletown by IHG

Monthly average prices

About this property

Location

Room options

Run of House

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed with Sofa Bed, Kitchenette

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom

Guest reviews of Holiday Inn Express Newport North - Middletown by IHG

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What guests think

Property policies

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FAQs about Holiday Inn Express Newport North - Middletown by IHG

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