Flamingo Cancun All Inclusive
"Convenient location"
"Rooms were immaculate"
"Convenient shopping nearby"
"Stunning beach views"
"Stunning sea views"
Property description
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/new...
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Grab a bite at La Fuente, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 255 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and irons/ironing boards.
Location
With a stay at Flamingo Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Forum Beach. This all-inclusive property is 1.4 mi (2.2 km) from Cancun Convention Center and 3.2 mi (5.2 km) from Tortuga Beach.
What's nearby
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.1 miles)
Nichupté Lagoon(0.1 miles)
La Isla Shopping Mall(0.7 miles)
El Sol de Cancun(0.7 miles)
Tequila Museum(0.8 miles)
Isla Dorada(0.9 miles)
Chac Mool Beach(1.1 miles)
Kukulcan Plaza Shopping Mall(1.2 miles)
Marlin Beach(1.3 miles)
Hotel Zone Beaches(1.3 miles)
Forum By The Sea Mall(1.3 miles)
Luxury Avenue Shopping Mall(1.4 miles)
Forum Beach(1.4 miles)
Cancun Convention Center(1.5 miles)
Plaza Caracol Mall(1.5 miles)
The preferred airport for Flamingo Cancun - All Inclusive is Cancun Intl. Airport (CUN)(13.2 miles)
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From
$161
/ night
Guest reviews
7.1
Good
Based on 1,382 verified reviews
Who stays here?
Business
3%
Couple
42%
Family
30%
Group
19%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Flamingo Cancun All Inclusive, guests consistently praise the beautiful beachfront setting and many friendly staff, while raising recurring concerns about limited dining variety with lines, dated rooms and maintenance issues, and unreliable in-room Wi-Fi.
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What guests think
At Flamingo Cancun All Inclusive, guests consistently praise the beautiful beachfront setting and many friendly staff, while raising recurring concerns about limited dining variety with lines, dated rooms and maintenance issues, and unreliable in-room Wi-Fi.
Many describe the property as small with few restaurants, little organized entertainment, early bar closures, and occasional construction noise. Cleanliness is often praised, yet some report mold, leaks, or worn fixtures. Beach access, cabanas, and ocean views are highlights for those prioritizing a relaxed, budget-friendly stay. Expect a simple, beach-focused resort with trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Small, beach-focused property with multiple pools and cabanas; several guests note limited entertainment, early bar closures, and some areas under construction. The hot tub is often not hot, and the gym is very basic.
Related guest reviews
10
Sonya
Sep 6, 2025
·
Stayed 1 night
What an absolute pleasure to stay here! Nice smaller sized hotel which was exactly what we were looking for . The beach is immaculate, with plenty of cabanas. Such a nice change from the usual loungers most hotels have . The beach is beautiful and clean and the water is amazing . I really was not expecting it to be so lovely, it exceeded our expectations for sure . The buffet was really good, as were the drinks and cocktails. The staff is friendly and service was good . The only issue we had was the wifi as it wasn’t working a lot of the time . I will definitely be returning, and I highly recommend this hotel to anyone looking for a relaxing beachfront holiday
What an absolute pleasure to stay here! Nice smaller sized hotel which was exactly what we were looking for . The beach is immaculate, with plenty of cabanas. Such a nice change from the usual loungers most hotels have . The beach is beautiful and clean and the water is amazing . I really was not expecting it to be so lovely, it exceeded our expectations for sure . The buffet was really good, as were the drinks and cocktails. The staff is friendly and service was good . The only issue we had was the wifi as it wasn’t working a lot of the time . I will definitely be returning, and I highly recommend this hotel to anyone looking for a relaxing beachfront holiday
10
Ingrid
Oct 11, 2025
·
Stayed 2 nights
Everything was perfect! The service was amazing, the place was super clean, and the staff was really friendly. I definitely recommend it and would love to come back!
Everything was perfect! The service was amazing, the place was super clean, and the staff was really friendly. I definitely recommend it and would love to come back!
6
Khin Myat
Sep 3, 2025
·
Stayed 2 nights
You get what you pay for. The food was ok, but the pool and beach cabana was what made it great. It would have been better if there wasn’t any construction right next to the pool.
You get what you pay for. The food was ok, but the pool and beach cabana was what made it great. It would have been better if there wasn’t any construction right next to the pool.
6
Idai
Jan 9, 2025
·
Stayed 6 nights
Property is small , no activities , only one restaurant same food every day. Stuff not very friendly . Beach was very pretty.
Property is small , no activities , only one restaurant same food every day. Stuff not very friendly . Beach was very pretty.
6
Theresa
Apr 28, 2025
·
Stayed 7 nights
Beds uncomfortable, no entertainment, jacuzzi and other areas were shut down and under maintenance. Food was ok, staff were amazing.
Beds uncomfortable, no entertainment, jacuzzi and other areas were shut down and under maintenance. Food was ok, staff were amazing.
4
Natalia Cecilia
Dec 4, 2025
·
Stayed 3 nights
El hotel tiene un precio económico y las habitaciones están bien por el costo. Sin embargo, sentí que gran parte del personal trabajaba desmotivado y con poca energía, aunque sí hubo algunas excepciones con buena actitud como Rosario y Enrique. La clientela en general dejaba mucho que desear: muchos huéspedes con malos modales. La comida fue uno de los puntos más débiles; algunos platillos estaban aceptables, pero si buscas opciones saludables o frescas prácticamente no hay. El gimnasio es muy básico: solo cuenta con mancuernas y una caminadora, lo cual limita bastante para quienes desean mantener una rutina más completa. En resumen, es un hotel económico y cumple con lo mínimo, pero tiene varios aspectos que podrían mejorar para ofrecer una mejor experiencia
El hotel tiene un precio económico y las habitaciones están bien por el costo. Sin embargo, sentí que gran parte del personal trabajaba desmotivado y con poca energía, aunque sí hubo algunas excepciones con buena actitud como Rosario y Enrique. La clientela en general dejaba mucho que desear: muchos huéspedes con malos modales. La comida fue uno de los puntos más débiles; algunos platillos estaban aceptables, pero si buscas opciones saludables o frescas prácticamente no hay. El gimnasio es muy básico: solo cuenta con mancuernas y una caminadora, lo cual limita bastante para quienes desean mantener una rutina más completa. En resumen, es un hotel económico y cumple con lo mínimo, pero tiene varios aspectos que podrían mejorar para ofrecer una mejor experiencia
4
Chas
Jan 30, 2025
·
Stayed 5 nights
Read the reviews and believe them. Food was just ok ..felt like we were eating the same thing over and over at the buffet. For the other restaurants you have to have a table before you can get food, seating was limited. Albatross required reservation Cons 1. We had an outdated room with only two working electrical outlets, none near the beds even though there was an alarm clock on the end table with no plug anywhere near. they told us they would bring us an extension cord due to limited electrical outlets...which they never did. 2.Toilet clogged daily. We contacted the front desk daily about the toilet, we requested to be moved but they told us the hotel was booked 3 We had to call twice to get toilet paper and wash clothes because they would not replace. 4. They give you two bottles of water a day and if you need more they charge. 5.The safe was not working when we arrived and it took two calls and a visit to the front desk to get it taken care of. 5. The only entertainment we saw while there was a Mariachi band. They don't have pool games or any entertainment staff. There is no music played at either pool. 6. The hot tub was cold. 7. Drinks very watered down. 8. Only given one room key regardless of how many guests. Pros: 1.Quaint hotel. Not overly crowded 2.Pools not overly crowded 3.Friendly staff Cold air conditioning 4.Beautiful view 5.Close to convenience stores 6.Delicious taco joint down the street 7.Starbucks onsite 8. American coffee 9. Very clean
Read the reviews and believe them. Food was just ok ..felt like we were eating the same thing over and over at the buffet. For the other restaurants you have to have a table before you can get food, seating was limited. Albatross required reservation Cons 1. We had an outdated room with only two working electrical outlets, none near the beds even though there was an alarm clock on the end table with no plug anywhere near. they told us they would bring us an extension cord due to limited electrical outlets...which they never did. 2.Toilet clogged daily. We contacted the front desk daily about the toilet, we requested to be moved but they told us the hotel was booked 3 We had to call twice to get toilet paper and wash clothes because they would not replace. 4. They give you two bottles of water a day and if you need more they charge. 5.The safe was not working when we arrived and it took two calls and a visit to the front desk to get it taken care of. 5. The only entertainment we saw while there was a Mariachi band. They don't have pool games or any entertainment staff. There is no music played at either pool. 6. The hot tub was cold. 7. Drinks very watered down. 8. Only given one room key regardless of how many guests. Pros: 1.Quaint hotel. Not overly crowded 2.Pools not overly crowded 3.Friendly staff Cold air conditioning 4.Beautiful view 5.Close to convenience stores 6.Delicious taco joint down the street 7.Starbucks onsite 8. American coffee 9. Very clean
10
Lisa K. Turner-
Oct 27, 2024
·
Stayed 1 night
Multiple pools great access to beach. Clean and very friendly staff.
Multiple pools great access to beach. Clean and very friendly staff.
6
Eduardo
Apr 16, 2025
·
Stayed 4 nights
Staff & service is great. Dining/Bars are limited. To many rules and no music only in the lobby and it’s the same 2 songs over and over and over again.
Staff & service is great. Dining/Bars are limited. To many rules and no music only in the lobby and it’s the same 2 songs over and over and over again.
8
FERNANDO DE JESUS
Sep 20, 2025
·
Stayed 7 nights
Un solo bartender no se da abasto para tanta gente
Un solo bartender no se da abasto para tanta gente
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews highlight very clean grounds and rooms, but others report moldy odors, leaks, and occasional dirty or poorly maintained bathrooms and pools. Standards appear inconsistent across rooms and stays.
Related guest reviews
6
Rick
Aug 16, 2025
·
Stayed 1 night
This resort is very hard to write a review for because there were things that were incredible and things that were bad. First the good things...we stayed in a room with a balcony on the 4th floor over looking the ocean. Incredible view! One night we walked on the beach at night and giant turtles start crawling onto the beach! All you can drink! The staff we met were 99% super nice and hospitable. The cabanas on the beach were super nice, we spent half of one day just laying around having cocktails there. The bad...room was very worn, stains on some of the bedding, water would barely drain in the shower, wifi barely ever worked, food was sub-par but was edible. Overall, if you want a place close to the party area in hotel zone, nice beach front, great view, all-inclusive for a good price? This is the place....but not if you want nice updated accommodations.
This resort is very hard to write a review for because there were things that were incredible and things that were bad. First the good things...we stayed in a room with a balcony on the 4th floor over looking the ocean. Incredible view! One night we walked on the beach at night and giant turtles start crawling onto the beach! All you can drink! The staff we met were 99% super nice and hospitable. The cabanas on the beach were super nice, we spent half of one day just laying around having cocktails there. The bad...room was very worn, stains on some of the bedding, water would barely drain in the shower, wifi barely ever worked, food was sub-par but was edible. Overall, if you want a place close to the party area in hotel zone, nice beach front, great view, all-inclusive for a good price? This is the place....but not if you want nice updated accommodations.
4
Justin
Dec 13, 2024
·
Stayed 4 nights
The staff was generally friendly although many of them did not speak English so communicating was a little difficult but we got by, not a huge problem. The maintenance on the property seriously needs to be stepped up. In our bathroom we had black mould-like splatter on the ceiling. Shower curtain rod was all calcified on one end. No outlets on the wall where the beds were. Extension cord provided was very unsafe having been electrical taped together with no ground wire. Wet clothes hanging wire had no anchor on opposite side and would not extend all the way anyways. Provided towel rack was loose on the wall. Hot water did not work the first night. Nothing critical (except the hot water, that’s janky) but definitely shows a lack of care or possibly budget for maintaining the property. Food was decent, the star of the show being the pizza. Rented a cabana one day and the service was fantastic and the food selection was good. Definitely could have used more chairs around the pool areas. Overall, not terrible but not great.
The staff was generally friendly although many of them did not speak English so communicating was a little difficult but we got by, not a huge problem. The maintenance on the property seriously needs to be stepped up. In our bathroom we had black mould-like splatter on the ceiling. Shower curtain rod was all calcified on one end. No outlets on the wall where the beds were. Extension cord provided was very unsafe having been electrical taped together with no ground wire. Wet clothes hanging wire had no anchor on opposite side and would not extend all the way anyways. Provided towel rack was loose on the wall. Hot water did not work the first night. Nothing critical (except the hot water, that’s janky) but definitely shows a lack of care or possibly budget for maintaining the property. Food was decent, the star of the show being the pizza. Rented a cabana one day and the service was fantastic and the food selection was good. Definitely could have used more chairs around the pool areas. Overall, not terrible but not great.
8
cristina lizbeth lambertt
Nov 9, 2025
·
Stayed 3 nights
Todo muy limpio y atentos
Todo muy limpio y atentos
6
Marina
Jan 3, 2024
·
Stayed 4 nights
The rooms are not very clean and need more attention. Mirrors , curtain, sink and ceiling have mold. The toilet was not working and the property needs to improve its rooms and clean the pool.
The rooms are not very clean and need more attention. Mirrors , curtain, sink and ceiling have mold. The toilet was not working and the property needs to improve its rooms and clean the pool.
10
Cynthia Paola
Nov 25, 2025
·
Stayed 3 nights
Super clean very nice staff
Super clean very nice staff
2
Martha
Jul 3, 2025
·
Stayed 7 nights
Our entire room had MOLD; walls, ceiling, the bathroom sink. Room service was very bad never did they ever answer a call. The hotel says is has free wifi, but they don't mention it's only in the lobby. Definitely not coming back here. Never did I see someone cleaning the pool, the pool had foamy vomit looking floating around. Not to mention there was a pad with blood under the stair bridge of the pool. Saw it the first day I arrived and it was still there by when I checked out. Very disappointed.
Our entire room had MOLD; walls, ceiling, the bathroom sink. Room service was very bad never did they ever answer a call. The hotel says is has free wifi, but they don't mention it's only in the lobby. Definitely not coming back here. Never did I see someone cleaning the pool, the pool had foamy vomit looking floating around. Not to mention there was a pad with blood under the stair bridge of the pool. Saw it the first day I arrived and it was still there by when I checked out. Very disappointed.
8
Alison
Feb 1, 2026
·
Stayed 6 nights
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
2
lakishia lynn
Oct 8, 2025
·
Stayed 4 nights
DO NOT STAY AT THIS HOTEL! It is NOT A RESORT! STAFF IS NOT FRIENDLY! FOOD DISGUSTING AND UNSANITARY!!! FLIES WERE ALL OVER THE FOOD! FLIES WERE SEALED INSIDE OF THE WRAPPING WHEN I RECEIVED MY “PIZZA”! I woke up to my room walls covered with ants! Broken doorknobs, Broken Shower heads. No shower pressure! I could not even shower! The entire place stinks of mold! I can go on and on…! If you do not speak Spanish, the staff does not like you!!!
DO NOT STAY AT THIS HOTEL! It is NOT A RESORT! STAFF IS NOT FRIENDLY! FOOD DISGUSTING AND UNSANITARY!!! FLIES WERE ALL OVER THE FOOD! FLIES WERE SEALED INSIDE OF THE WRAPPING WHEN I RECEIVED MY “PIZZA”! I woke up to my room walls covered with ants! Broken doorknobs, Broken Shower heads. No shower pressure! I could not even shower! The entire place stinks of mold! I can go on and on…! If you do not speak Spanish, the staff does not like you!!!
4
Karen
Oct 23, 2025
·
Stayed 7 nights
Foram dias difíceis, fiquei uma semana hospedada. Tive muitos problemas no quarto, dei azar peguei um quarto antigo com banheira estilo americana que a água do banho não descia, no segundo dia o vaso entupiu, no terceiro dia deu um temporal que o quarto alagou pela porta de entrada, bem em frente ao banheiro e pela janela que deveria ser bem vedada. Descobri que tinha entrado água indo no banheiro pela manhã, quase escorreguei. Os funcionarios vieram sempre arrumar e secar o quarto, mas já estava cansada de problemas todos os dias, quis trocar o quarto e falaram que não tinha nenhum disponivel, mesmo eu me oferecendo para pagar mais para ficar em um quarto melhor, um absurdo! Sobre os funcionarios, eram bem atenciosos mas insuficientes, ficavam sobrecarregados. Restaurantes sempre com fila de espera, restaurante da piscina com poucos lugares. Sobre a comida, tudo tinha o mesmo gosto no restaurante principal, colocam coentro em tudo e em excesso, um horror, o que salvou foi o jantar no restaurante em frente a praia que servem comida italiana, essa muito boa. A localização é otima, a praia é linda, podia ter atendimento para bebibas nas cabanas da praia. Se voltar a Cancún, não ficaria novamente neste hotel.
Foram dias difíceis, fiquei uma semana hospedada. Tive muitos problemas no quarto, dei azar peguei um quarto antigo com banheira estilo americana que a água do banho não descia, no segundo dia o vaso entupiu, no terceiro dia deu um temporal que o quarto alagou pela porta de entrada, bem em frente ao banheiro e pela janela que deveria ser bem vedada. Descobri que tinha entrado água indo no banheiro pela manhã, quase escorreguei. Os funcionarios vieram sempre arrumar e secar o quarto, mas já estava cansada de problemas todos os dias, quis trocar o quarto e falaram que não tinha nenhum disponivel, mesmo eu me oferecendo para pagar mais para ficar em um quarto melhor, um absurdo! Sobre os funcionarios, eram bem atenciosos mas insuficientes, ficavam sobrecarregados. Restaurantes sempre com fila de espera, restaurante da piscina com poucos lugares. Sobre a comida, tudo tinha o mesmo gosto no restaurante principal, colocam coentro em tudo e em excesso, um horror, o que salvou foi o jantar no restaurante em frente a praia que servem comida italiana, essa muito boa. A localização é otima, a praia é linda, podia ter atendimento para bebibas nas cabanas da praia. Se voltar a Cancún, não ficaria novamente neste hotel.
10
Isidro
Jul 21, 2025
·
Stayed 6 nights
Foods & drinks facilities, the pool, bars were great. Things we didn't like Pillows cleanses, beach was not clean & accessible, water was running to the hallway from the bathroom, one of the cabinets drawer was not opening, the closet doors were not closing properly, all this items we discovered at the time we took the room.
Foods & drinks facilities, the pool, bars were great. Things we didn't like Pillows cleanses, beach was not clean & accessible, water was running to the hallway from the bathroom, one of the cabinets drawer was not opening, the closet doors were not closing properly, all this items we discovered at the time we took the room.
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies: ocean-view and swim-up options can be spacious with great views, but many rooms feel dated with recurring AC, plumbing, door, and fixture problems, and street-side rooms can be noisy. In-room Wi-Fi is frequently unreliable or absent.
Related guest reviews
6
Mohammed Nait Taleb
Jul 19, 2025
·
Stayed 7 nights
The room we stayed in was on the street side and a bit noisy which made it hard to sleep and relax fully. The Wifi was terrible in 5th floor and its ok in some areas, However, the staff were very friendly and polite.
The room we stayed in was on the street side and a bit noisy which made it hard to sleep and relax fully. The Wifi was terrible in 5th floor and its ok in some areas, However, the staff were very friendly and polite.
6
Vesna
Feb 22, 2025
·
Stayed 5 nights
The room had the ‘Laguna view’, which means that it was just above a busy road, and consequently, very noisy. It was impossible to use the balcony to relax because of the noise.
The room had the ‘Laguna view’, which means that it was just above a busy road, and consequently, very noisy. It was impossible to use the balcony to relax because of the noise.
8
Michael
Jan 2, 2026
·
Stayed 5 nights
The hotel was nice and clean and the staff was very friendly. The ocean view would have been awesome except it was blocked by all the palm trees. When you stepped out on the balcony you couldn’t see the beach or the ocean. We were on the 4th floor and we had reserved the premium ocean view deluxe room. The view of the palm trees and coconuts was very disappointing. We were expecting to see the beach and ocean. Everything else was fine. The food selection could have been better. They served pretty much the same food every day. If you liked to drink alcohol then you would be fine. They had plenty of bars that would cater to you with plenty of alcohol. If the palm trees weren’t blocking the view of the ocean and the food choices were a little better then I would rate this hotel a 4 or 5 star hotel.
The hotel was nice and clean and the staff was very friendly. The ocean view would have been awesome except it was blocked by all the palm trees. When you stepped out on the balcony you couldn’t see the beach or the ocean. We were on the 4th floor and we had reserved the premium ocean view deluxe room. The view of the palm trees and coconuts was very disappointing. We were expecting to see the beach and ocean. Everything else was fine. The food selection could have been better. They served pretty much the same food every day. If you liked to drink alcohol then you would be fine. They had plenty of bars that would cater to you with plenty of alcohol. If the palm trees weren’t blocking the view of the ocean and the food choices were a little better then I would rate this hotel a 4 or 5 star hotel.
6
Mahrukh
Aug 29, 2025
·
Stayed 5 nights
Cosset doors was not easy to open and close. Also balcony door was too hard to closed and handle was broken.
Cosset doors was not easy to open and close. Also balcony door was too hard to closed and handle was broken.
10
Emmanuel
Apr 23, 2025
·
Stayed 5 nights
Great hotel, booked the Terrance entrance room straight into the pool and beach walk way. Only thing was that the WiFi was down for the 5 nights I was there but other than that everything was great.
Great hotel, booked the Terrance entrance room straight into the pool and beach walk way. Only thing was that the WiFi was down for the 5 nights I was there but other than that everything was great.
6
Daryoush
Feb 8, 2026
·
Stayed 5 nights
Room was in good condition but plumbing leak was present and it took a while to get fixed.
Room was in good condition but plumbing leak was present and it took a while to get fixed.
6
Victor-Ludvig
Feb 12, 2025
·
Stayed 2 nights
Our overall stay was good. The staff was excellent and service minded and no complaint can be made on that behalf. The quality of the hotel was however outdated and had issues. We had a oceanfront room. The view was beautiful and breathtaking. But because the door was poorly insolated, we couldn’t sleep without noise cancelling headphones. Food was fine. Whenever you chose something local it was really good. Overall we had a nice experience, but with issues due to the fact that the hotel needed a modernisation.
Our overall stay was good. The staff was excellent and service minded and no complaint can be made on that behalf. The quality of the hotel was however outdated and had issues. We had a oceanfront room. The view was beautiful and breathtaking. But because the door was poorly insolated, we couldn’t sleep without noise cancelling headphones. Food was fine. Whenever you chose something local it was really good. Overall we had a nice experience, but with issues due to the fact that the hotel needed a modernisation.
8
Lori
Jun 20, 2025
·
Stayed 8 nights
The staff are fantastic, my first room was awful (on the main floor right beside the housekeeping supply room) but They moved me to an upgraded ocean view room, then it was great. The buffet is small, but pretty good food.
The staff are fantastic, my first room was awful (on the main floor right beside the housekeeping supply room) but They moved me to an upgraded ocean view room, then it was great. The buffet is small, but pretty good food.
8
Alison
Feb 1, 2026
·
Stayed 6 nights
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
4
Shannon Louise
Nov 12, 2025
·
Stayed 9 nights
This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.
This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.
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AI-generated summary based on recent guest reviews
Service
Feedback is mixed: numerous guests praise friendly, hard-working staff and helpful butlers, while others cite rude or unresponsive front desk interactions, slow or disorganized service, long check-ins, and language barriers.
Related guest reviews
10
Sergio
Mar 14, 2025
·
Stayed 5 nights
We will absolutely come back. The staff was great, their service was fantastic. The whole resort was clean, all of the staff was constantly cleaning and making it look nice. The food was good. The only thing I was disappointed about was not getting to try Alberto’s. For that you had to make a reservation between the hours of 3-5 the day prior. We were always out and about and never got the chance to do so. But other than that no complaints. A super nice resort.
We will absolutely come back. The staff was great, their service was fantastic. The whole resort was clean, all of the staff was constantly cleaning and making it look nice. The food was good. The only thing I was disappointed about was not getting to try Alberto’s. For that you had to make a reservation between the hours of 3-5 the day prior. We were always out and about and never got the chance to do so. But other than that no complaints. A super nice resort.
8
Darinel
Jul 28, 2025
·
Stayed 4 nights
Poor customer service and they need to hire more people around the kitchen an restaurants they lost the orders for dinner and my wife doesn’t even got her diner
Poor customer service and they need to hire more people around the kitchen an restaurants they lost the orders for dinner and my wife doesn’t even got her diner
10
EVA
Oct 20, 2025
·
Stayed 2 nights
Excelente atención dan ganas de regresar, la playa estaba en buenas condiciones, habitación limpia. No me gusto que no hicieron la limpieza temprano tuve que reportarla para que hicieran la limpieza, no recogieron el servicio del desayuno y la comida que sobro estaba echandose a perder, algunos meseros se molestan si no dejas propina.
Excelente atención dan ganas de regresar, la playa estaba en buenas condiciones, habitación limpia. No me gusto que no hicieron la limpieza temprano tuve que reportarla para que hicieran la limpieza, no recogieron el servicio del desayuno y la comida que sobro estaba echandose a perder, algunos meseros se molestan si no dejas propina.
10
Nataliia
Nov 19, 2025
·
Stayed 7 nights
The hotel is small and very customer-oriented. Very clean and cozy. The staff is very polite and friendly. I would like more choice in food, but what they cook is very tasty.
The hotel is small and very customer-oriented. Very clean and cozy. The staff is very polite and friendly. I would like more choice in food, but what they cook is very tasty.
8
Fernando
Sep 9, 2025
·
Stayed 7 nights
Most of the stuff very nice only but will be check in desk didn't give me the card for towels didn't give me a good review even tho is was not busy when I arrive.
Most of the stuff very nice only but will be check in desk didn't give me the card for towels didn't give me a good review even tho is was not busy when I arrive.
6
Judith Vanessa
May 25, 2024
·
Stayed 5 nights
PESIMO SERVICIO CHECK IN EN 2 HORAS DESPUES DE LA HORA DE ENTRADA, NO BARREN NI CAMBIAN LAS SABANAS ( ESTUVIMOS (5 NOCHES) LAS RECEPCIONISTAS SEÑORAS SON GROSERAS, MAL EDUCADAS Y LENTAS EN SU SERVICIO, PARECE QUE TE HACEN UN FAVOR. PARA EL SNACK COMPARTES MESA PERO EL MESERO PROHIBE HACER ESO.. ( SOLO TIENEN 6) DESAPROVECHEN LA OPORTUNIDAD DE PASAR UN MAL RATO.
PESIMO SERVICIO CHECK IN EN 2 HORAS DESPUES DE LA HORA DE ENTRADA, NO BARREN NI CAMBIAN LAS SABANAS ( ESTUVIMOS (5 NOCHES) LAS RECEPCIONISTAS SEÑORAS SON GROSERAS, MAL EDUCADAS Y LENTAS EN SU SERVICIO, PARECE QUE TE HACEN UN FAVOR. PARA EL SNACK COMPARTES MESA PERO EL MESERO PROHIBE HACER ESO.. ( SOLO TIENEN 6) DESAPROVECHEN LA OPORTUNIDAD DE PASAR UN MAL RATO.
10
Karla
Feb 8, 2026
·
Stayed 1 night
Check in was very easy. Friendly staff
Check in was very easy. Friendly staff
10
Haitham
Aug 8, 2025
·
Stayed 5 nights
BEAUTIFUL RESORT, GREAT STAFF, JOSE THE VILLAS MANAGER WAS EXCEPTIONAL, HE PROVIDED US WITH A GREAT SERVICE, HE HAS A GREAT PERSONALITY, BEAUTIFUL WELCOMING, WE LOOK FORWARD TO STAY AT FLAMINGO ON EVERY TRIP.
BEAUTIFUL RESORT, GREAT STAFF, JOSE THE VILLAS MANAGER WAS EXCEPTIONAL, HE PROVIDED US WITH A GREAT SERVICE, HE HAS A GREAT PERSONALITY, BEAUTIFUL WELCOMING, WE LOOK FORWARD TO STAY AT FLAMINGO ON EVERY TRIP.
4
Ryan
Sep 1, 2025
·
Stayed 7 nights
Two of the workers were really nice but the majority just seemed rude or unhappy. The air conditioning didn’t work in our room the last two nights. The bars and restaurants have random hours. Also no internet in the hotel rooms but it works around the lobby and pools. There are other places with higher quality and better prices.
Two of the workers were really nice but the majority just seemed rude or unhappy. The air conditioning didn’t work in our room the last two nights. The bars and restaurants have random hours. Also no internet in the hotel rooms but it works around the lobby and pools. There are other places with higher quality and better prices.
4
Shannon Louise
Nov 12, 2025
·
Stayed 9 nights
This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.
This was my first all-inclusive resort experience, and aside from the food and drinks, I was disappointed. Three front desk staff were very kind, but other interactions made us feel like a nuisance. Most other staff — housekeeping, maintenance, buffet attendants, lifeguards, and door attendants — were helpful, though a few were dismissive. We booked a 2-bed room but were given a 1-bed room. The hotel fixed it, but left us feeling like our request was unreasonable and that they were doing us a favor. Our first room had no hot water at the sink, fluctuating shower temperatures, no Wi-Fi or cell signal, and was freezing. After the AC started leaking, we were moved to another room, which also had issues: heavy balcony furniture stacked in the corner, a stiff sliding door, shower temperature problems with random shut-offs and low water pressure, a toilet that wouldn’t flush without a bucket of water, the sink knob fell off, and a bathroom door handle that fell off and wasn’t fixed for 3 days after several report until we got housekeeping involved. While some staff were courteous and helpful, the overall experience was marred by maintenance problems and inconsistent service. The combination left us feeling undervalued, frustrated, and uncomfortable asking for help.
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AI-generated summary based on recent guest reviews
Location
Beachfront in the Hotel Zone near La Isla mall and bus stops, making it easy to get around. A few guests reported construction noise from nearby properties.
Related guest reviews
10
April
Nov 17, 2024
·
Stayed 7 nights
Easy to access bus , shopping and small I don't feel I have to go to far or get lost
Easy to access bus , shopping and small I don't feel I have to go to far or get lost
6
Kandice
Nov 7, 2025
·
Stayed 4 nights
First- money went missing which was in the safe. We left for the day and upon returning, money was missing from the safe. Turns out the safe was not functioning properly. I put in a random code and it opened. Great!!! Food is good if you like and enjoy Mexican cuisine. The buffet is Mexican food so if you don’t like this, you won’t be happy with the buffet food options. The Italian restaurant is good. The pizza and snack bar also good. Drinks were odd depending which bar they were made. I found the bar by the pizza place to be the best for drinks. Great ocean view like any other resort. There are far more palm trees than I have seen at other resorts which was nice. Many cabanas on the beach. Never had a day without one. Staff are very friendly. Some staff better than others in the buffet restaurant but that’s not unusual as compared to other places. Room was clean. Had to ask for coffee as there wasn’t any left and it didn’t get restocked. Location is great, walking distance to la isla shopping if that’s your scene- it’s not mine. I much prefer the old la isla before it became what it is now. Easy to take the city bus out to other areas and to downtown Cancun.
First- money went missing which was in the safe. We left for the day and upon returning, money was missing from the safe. Turns out the safe was not functioning properly. I put in a random code and it opened. Great!!! Food is good if you like and enjoy Mexican cuisine. The buffet is Mexican food so if you don’t like this, you won’t be happy with the buffet food options. The Italian restaurant is good. The pizza and snack bar also good. Drinks were odd depending which bar they were made. I found the bar by the pizza place to be the best for drinks. Great ocean view like any other resort. There are far more palm trees than I have seen at other resorts which was nice. Many cabanas on the beach. Never had a day without one. Staff are very friendly. Some staff better than others in the buffet restaurant but that’s not unusual as compared to other places. Room was clean. Had to ask for coffee as there wasn’t any left and it didn’t get restocked. Location is great, walking distance to la isla shopping if that’s your scene- it’s not mine. I much prefer the old la isla before it became what it is now. Easy to take the city bus out to other areas and to downtown Cancun.
6
Raquel
Sep 16, 2025
·
Stayed 6 nights
Noisy with construction next door all day banging sound not relaxing to have a vacation with noise.Restaurant food was not good and packed waiting to be seated.The beach was dirty with seaweed couldn’t go in the water.
Noisy with construction next door all day banging sound not relaxing to have a vacation with noise.Restaurant food was not good and packed waiting to be seated.The beach was dirty with seaweed couldn’t go in the water.
10
Karina
Jan 9, 2024
·
Stayed 4 nights
The property itself isn’t too far from everything, you could walk to a lot of places
The property itself isn’t too far from everything, you could walk to a lot of places
10
julia
Jul 17, 2024
·
Stayed 8 nights
Great stay and overall experience, wonderful beach and pools. Very convenient location in the middle of the hotel zone and close to the mall and downtown.
Great stay and overall experience, wonderful beach and pools. Very convenient location in the middle of the hotel zone and close to the mall and downtown.
8
Jessica
May 20, 2025
·
Stayed 7 nights
The hotel was right by the ocean and close to the mal
The hotel was right by the ocean and close to the mal
10
Emily Aseret Molina
Jun 25, 2024
·
Stayed 4 nights
Excelente ubicación y servicio
Excelente ubicación y servicio
6
Miguel
Apr 24, 2025
·
Stayed 5 nights
I like the location, food was ok, but prepare to not get wifi, it is slow.
I like the location, food was ok, but prepare to not get wifi, it is slow.
10
Cornel
Dec 31, 2024
·
Stayed 7 nights
Staff was very good, food very good, Location on a wide beach zone. Walkable street zone close to Isla mall.
Staff was very good, food very good, Location on a wide beach zone. Walkable street zone close to Isla mall.
10
Luiz
Jan 7, 2026
·
Stayed 3 nights
Excelente custo-beneficio Praia Excelente, localização top, perto de shopping, restaurantes e casas de cambio. Esturura nao luxuosa, mas funcional. Wifi um.pouco lenta e filas para jantar no.horario de pico, mas Recomendo
Excelente custo-beneficio Praia Excelente, localização top, perto de shopping, restaurantes e casas de cambio. Esturura nao luxuosa, mas funcional. Wifi um.pouco lenta e filas para jantar no.horario de pico, mas Recomendo
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AI-generated summary based on recent guest reviews
Dining
Food quality and variety are inconsistent: the buffet is small, repetitive, and can involve lines, while the beachfront à la carte and pizza/snack options get better feedback; reservations are often required for dinner. Bar hours end early for some, and drink quality varies by bar.
Related guest reviews
10
Danny
Oct 12, 2025
·
Stayed 7 nights
Great beds , and hot water , cold air , wonderful beach , the buffets selection wasnt great , but i had 3 egg omlette and cereal for breakfast , went to the little sit down resturant for lunch and it was wonderful , for dinner chicken potatoes and salad were always good
Great beds , and hot water , cold air , wonderful beach , the buffets selection wasnt great , but i had 3 egg omlette and cereal for breakfast , went to the little sit down resturant for lunch and it was wonderful , for dinner chicken potatoes and salad were always good
8
Hibatuallah
Aug 7, 2025
·
Stayed 7 nights
The beds were comfortable, and the rooms were spacious and clean, making it easy to get solid rest. The resort has five restaurants, but we mostly experienced a few: La Fuente Restaurant is a buffet spot next to the main pool, offering international cuisine. I stayed for 8 days, and 4 of those days the buffet featured Mexican food. Albatros Restaurant is beachfront and focuses on seafood. The fish tacos were outstanding! Some dishes like lobster or premium ceviche cost extra (around $100). Don Roberto’s Bar & Pizza served great pizzas definitely worth trying. Las Palmas Snack & Pool Bar was perfect for grabbing burgers, milkshakes, and other poolside snacks. One downside: I wish housekeeping had done a better job cleaning sand from the room, especially since the kids tracked in a lot after coming back from the beach. The sand would end up all over the floor and bathroom. That said, the staff overall were friendly and professional. The rooms had a charming Mexican casa feel one of the main reasons I chose Flamingo Resort. The location was also convenient. There’s a bus stop right in front of the resort where you can catch a ride for 12 pesos to Mercado 28 (a local market). Directly across the street, there's a pharmacy and a convenience store. A Circle K is just a 2-minute walk away, and a 7-Eleven is about 5 minutes away. The mall is also within a 7-minute walk.
The beds were comfortable, and the rooms were spacious and clean, making it easy to get solid rest. The resort has five restaurants, but we mostly experienced a few: La Fuente Restaurant is a buffet spot next to the main pool, offering international cuisine. I stayed for 8 days, and 4 of those days the buffet featured Mexican food. Albatros Restaurant is beachfront and focuses on seafood. The fish tacos were outstanding! Some dishes like lobster or premium ceviche cost extra (around $100). Don Roberto’s Bar & Pizza served great pizzas definitely worth trying. Las Palmas Snack & Pool Bar was perfect for grabbing burgers, milkshakes, and other poolside snacks. One downside: I wish housekeeping had done a better job cleaning sand from the room, especially since the kids tracked in a lot after coming back from the beach. The sand would end up all over the floor and bathroom. That said, the staff overall were friendly and professional. The rooms had a charming Mexican casa feel one of the main reasons I chose Flamingo Resort. The location was also convenient. There’s a bus stop right in front of the resort where you can catch a ride for 12 pesos to Mercado 28 (a local market). Directly across the street, there's a pharmacy and a convenience store. A Circle K is just a 2-minute walk away, and a 7-Eleven is about 5 minutes away. The mall is also within a 7-minute walk.
6
Marquies
Feb 28, 2026
·
Stayed 4 nights
Food was not good
Food was not good
2
Rachael
Sep 4, 2025
·
Stayed 3 nights
There is NO WAY this a 4 star property! There is literally only 2 restaurants (a buffet and a pizza shop). There is absolutely no activities. The hotel rooms are run down, the sliding door doesn’t slide without a fight. The bathroom was flooding. Considering I have stayed at about 6 different hotels in Cancun in the last 7 years this was the absolute worst! Pay an extra $40-50 and stay somewhere else. And you’ll be lucky if you find someone that speaks English!
There is NO WAY this a 4 star property! There is literally only 2 restaurants (a buffet and a pizza shop). There is absolutely no activities. The hotel rooms are run down, the sliding door doesn’t slide without a fight. The bathroom was flooding. Considering I have stayed at about 6 different hotels in Cancun in the last 7 years this was the absolute worst! Pay an extra $40-50 and stay somewhere else. And you’ll be lucky if you find someone that speaks English!
8
Michael
Jan 2, 2026
·
Stayed 5 nights
The hotel was nice and clean and the staff was very friendly. The ocean view would have been awesome except it was blocked by all the palm trees. When you stepped out on the balcony you couldn’t see the beach or the ocean. We were on the 4th floor and we had reserved the premium ocean view deluxe room. The view of the palm trees and coconuts was very disappointing. We were expecting to see the beach and ocean. Everything else was fine. The food selection could have been better. They served pretty much the same food every day. If you liked to drink alcohol then you would be fine. They had plenty of bars that would cater to you with plenty of alcohol. If the palm trees weren’t blocking the view of the ocean and the food choices were a little better then I would rate this hotel a 4 or 5 star hotel.
The hotel was nice and clean and the staff was very friendly. The ocean view would have been awesome except it was blocked by all the palm trees. When you stepped out on the balcony you couldn’t see the beach or the ocean. We were on the 4th floor and we had reserved the premium ocean view deluxe room. The view of the palm trees and coconuts was very disappointing. We were expecting to see the beach and ocean. Everything else was fine. The food selection could have been better. They served pretty much the same food every day. If you liked to drink alcohol then you would be fine. They had plenty of bars that would cater to you with plenty of alcohol. If the palm trees weren’t blocking the view of the ocean and the food choices were a little better then I would rate this hotel a 4 or 5 star hotel.
2
Erica
Jun 12, 2025
·
Stayed 3 nights
Would not stay here again. Felt uncomfortable since our first day. Food was not at all great. Paid for all inclusive still had to pay for room service. One buffet area and was always packed. Small restaurant that we had to reserve. Horrible cell/internet service throughout the whole hotel.
Would not stay here again. Felt uncomfortable since our first day. Food was not at all great. Paid for all inclusive still had to pay for room service. One buffet area and was always packed. Small restaurant that we had to reserve. Horrible cell/internet service throughout the whole hotel.
4
Gilson
Feb 20, 2026
·
Stayed 5 nights
Hotel tem fila pra tudo, pro café da manhã, almoço, jantar... chegamos a ficar 1:10hs na fila pra conseguir almoçar. apenas dois restaurantes e muita desorganização na liberação da mesas. Se você quer ir para um resort para ficar em fila, esse é o local certo.
Hotel tem fila pra tudo, pro café da manhã, almoço, jantar... chegamos a ficar 1:10hs na fila pra conseguir almoçar. apenas dois restaurantes e muita desorganização na liberação da mesas. Se você quer ir para um resort para ficar em fila, esse é o local certo.
8
Michel Castillo
Aug 1, 2024
·
Stayed 4 nights
The service was great everyone was very nice and friendly. The food was not very good and the options were limited. Also the buffet is too small for the amount of people the hotel is hosting. More maintance is needed we where move rooms twice for water spills. Overall it was a great experience I just expected more entretaining option and activities
The service was great everyone was very nice and friendly. The food was not very good and the options were limited. Also the buffet is too small for the amount of people the hotel is hosting. More maintance is needed we where move rooms twice for water spills. Overall it was a great experience I just expected more entretaining option and activities
8
Alison
Feb 1, 2026
·
Stayed 6 nights
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
Room spotless and spacious and minibar restocked daily with water, beer and fizzy. Tv mostly Spanish but did have one English movie channel, it is a smart tv so Netflix etc accessible but Wi-Fi not great but it does work although keeps dropping out. I was initially in a standard room but all standard are road side and noisy so I upgraded for a small fee to an ocean view room which was perfect. All inclusive buffet was ok, never hot though only ever warm. All staff were always super friendly and accommodating, nothing was ever too much trouble. The whole hotel and grounds were very clean and staff always busy cleaning including the beach areas. Overall I would recommend this hotel
6
Luis
Jan 5, 2026
·
Stayed 2 nights
El hotel em general es aceptable pero no esperes un trato vip por que no sera asi carece , mucho de servicio y buena actitud con los guespedes la comida es terrible muy poco variedade y dando las 11 pm el hotel se muere se cierra todo. Y en el dia es super aburrido
El hotel em general es aceptable pero no esperes un trato vip por que no sera asi carece , mucho de servicio y buena actitud con los guespedes la comida es terrible muy poco variedade y dando las 11 pm el hotel se muere se cierra todo. Y en el dia es super aburrido
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10
Hope
May 10, 2026
·
Stayed 7 nights
We love this place.. very zen and the food is amazing! It was our second time and will be back in December.. 🔆😃
We love this place.. very zen and the food is amazing! It was our second time and will be back in December.. 🔆😃
8
Maricruz
Apr 15, 2026
·
Stayed 7 nights
The staff is great.
The staff is great.
8
John
Apr 14, 2026
·
Stayed 4 nights
Was as expected - bargain pricing for hotel that is in need of renovation. Not bad but showing age. Food was ok - cafeteria type. Sit down order from menu was also ok. Had to share our swim-up patio with room next to us (corner room). Luckily, we overlapped infrequently.
Was as expected - bargain pricing for hotel that is in need of renovation. Not bad but showing age. Food was ok - cafeteria type. Sit down order from menu was also ok. Had to share our swim-up patio with room next to us (corner room). Luckily, we overlapped infrequently.
10
Yesenia
Apr 13, 2026
·
Stayed 3 nights
The beach was perfect with beds and lounge chairs. Staff was AMAZING especially Alexis who made sure I had everything I needed during my entire stay.
The beach was perfect with beds and lounge chairs. Staff was AMAZING especially Alexis who made sure I had everything I needed during my entire stay.
10
Erin Blanco
Apr 13, 2026
·
Stayed 5 nights
Good
Good
Boulevard Kukulcán Kilometer 11 Zona Hotelera, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico
Location
With a stay at Flamingo Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Forum Beach. This all-inclusive property is 1.4 mi (2.2 km) from Cancun Convention Center and 3.2 mi (5.2 km) from Tortuga Beach.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park(0.1 miles)
Nichupté Lagoon(0.1 miles)
La Isla Shopping Mall(0.7 miles)
El Sol de Cancun(0.7 miles)
Tequila Museum(0.8 miles)
Isla Dorada(0.9 miles)
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Flamingo Cancun All Inclusive
Yes, free self-parking is available on-site. However, parking height restrictions apply.
Yes, breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type and cost of breakfast are not provided.
No pets or service animals are allowed at this property.
Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.
The property is located in Cancun's Zona Hotelera, within a 5-minute drive of La Isla Shopping Mall and Forum Beach. It is approximately 1.4 miles from Cancun Convention Center and 3.2 miles from Tortuga Beach.
Yes, there are 2 outdoor swimming pools available, including a children's pool. The pools are seasonal and operational hours are not specified.
Up to 2 children aged 4 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
A damage deposit of USD 100 will be collected before check-in.
A damage deposit of USD 100 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Early check-in fee: 50 percent of room rate (subject to availability)
- Late check-in fee: 49-percent of room rate
- Late check-out fee: 50 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Kids Club
Poolside Bar
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf Course (nearby)
Beach (Nearby)
Playground
Child Pool
Pool Outdoor
Live Music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Valet Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi