THE INN-Pittsburgh

We went to check in and they didn’t have a room for us. Said the 3rd party companies overbooked them. Seemed odd considering they sent a message at 3:49 pm asking for photo ID to get us set up for check in.

Drove 6 hours to have the desk lady tell me that I cancelled 2 months ago. Absolutely a lie. She says Expedia notified her saying I canceled. Impossible seeing that I booked it thru Hotels.com. It was draft weekend in Pittsburgh. They new they could charge more so they lied and said I canceled so they could make more money off someone else. Of course they had 1 room available but couldn’t honor the price that I booked mine at. Fortunately I was able to find a nice hotel at the same price she tried to scam me for. It was frustrating it a blessing in disguise. This hotel is rundown, dirty and unsafe.

This place has so much potential, the top bed covers had several cigarette burns, the room smelled like marijuana. The tv was useless because wifi did not work. They dont explain that you need to lock your room by pressing a button. Takes 10 minutes for their system to reach door locks. So you cant get in room and leave your stuff. Because if you leave, your door wont lock. There are people in the garage that look homeless and washing their clothes by the entrance. Don’t bring ur family, if you are a man and dont care about conflict then this place is perfect. They can definitely do better. And they should

Staff is only there until 8pm, the rooms floor was sticky, the toilet leaked water everything you flushed out the side, the sheets had stains and multiple cigarette burns. 3 floors up and elevator broken. Never again.

Parking lot was not very spacious